Neopost SE-37 User Manual
  1. Manuals
  2. Brands
  3. Neopost Manuals
  4. Scales
  5. SE-37
  6. User manual

Neopost SE-37 User Manual

Digital scale
Hide thumbs
Table of Contents

Advertisement

Quick Links

SE-37/57/107
DIGITAL SCALE
USER'S GUIDE
4100681S/C
01/02/2006
4101727G-01/C

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the SE-37 and is the answer not in the manual?

Questions and answers

Related Manuals for Neopost SE-37

Summary of Contents for Neopost SE-37

  • Page 1 SE-37/57/107 DIGITAL SCALE USER'S GUIDE 4100681S/C 01/02/2006 4101727G-01/C...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS Page Chapter 1: Introduction To The Neopost Model SE-37/57/107 Postal Computing Scale....1-1 Chapter 2: Getting Started ......................2-1 Chapter 3: Basics of Operation ....................... 3-1 Display........................... 3-1 Sleep Mode (Display Blanking) ..................3-1 Keyboard ........................3-2 3.3.1...
  • Page 3 Chapter 4: Examples of Operation....................4-1 Sending a Letter by First Class Mail ................4-1 Sending a Letter by Second Class Mail ................ 4-1 Sending an Air Letter to Europe..................4-1 Sending an International Air Letter................4-2 Sending Printed Papers to Europe................4-2 Sending Printed Papers Outside Europe ..............
  • Page 4 Error Messages ......................F-1 F.1.1 Operator Errors ....................F-1 F.1.2 Meter Errors ..................... F-1 LIST OF FIGURES SE-37/57/107 Front Panel ...................... 1-1 SE-37/57/107 Back Panel....................... 2-1 SE-37/57/107 Display Detail ....................3-1 Rate Keys and Operator Keys Layout ..................3-2 Soft Keys ..........................3-2...

  • Page 5: Chapter 1: Introduction To The Neopost Model Se-37/57/107 Postal Computing Scale

    It is equipped with many helpful features that guide the operator through the day to day mailing activities. The Model SE-37 has a maximum weighing capacity of 3 kilograms, the Model SE-57 has a maximum weighing capacity of 5 kilograms and the Model SE-107 has a maximum weighing capacity of 10 kilograms Prior to using the scale, please read this user’s guide carefully and completely.

  • Page 6: Chapter 2: Getting Started

    SWITCH CONNECTOR PORT Figure 2-1: SE-37/57/107 Back Panel Step 1. Remove the transit packaging. 1. Lift off the plastic platter. This is firmly secured to the scale base by four legs, to lift the platter hold down the scale base and raise each corner in turn by a small amount until the platter is free.

  • Page 7: Chapter 3: Basics Of Operation

    19 g Dept : 12 FIGURE 3-1: SE-37/57/107 Display Detail As shown in Figure 3-1, the scale displays the prime rate, weight, shipping charge, destination zone and department. When additional information is needed, the scale will prompt for the information in pop-up windows or display other menu selections.

  • Page 8: Keyboard

    3.3 KEYBOARD The keyboard is composed of rate keys, operator keys and four soft keys. Refer to Figure 3-2 for the overall layout and key locations. DEPARTMENT LETTERS 1st LETTERS 2nd STD PARCELS EUROPE SPECIAL SML PKT/PAPER PARCELFORCE MULTIPIECE OUTSIDE EUROPE FUNCTIONS ADD-ON SERV SURFACE...

  • Page 9: Prime Services And International Rate Keys

    3.3.2 PRIME SERVICES AND INTERNATIONAL RATE KEYS The following keys allow the access to the Royal Mail rates on the scale keyboard. In each case, pressing the key will select the chosen rate or display the multiple selections over the soft keys.

  • Page 10: Operator Keys

    3.3.3 OPERATOR KEYS The remainder of the keys acts as various function keys. Some have to do with rate calculations and some have to do with actual scale operation. In each case, pressing the key will activate the chosen function or display multiple selections over the soft keys. 3.3.3.1 ADD-ON SERVICES (2) KEY This key is used to select the special services for each carrier.

  • Page 11: Clear/Reset Key

    3.3.3.6 CLEAR/RESET KEY The CLEAR/RESET key is used to clear the current entry or reset the scale. If an incorrect data entry is made, pressing this key will only clear the current data from the display. 3.3.3.7 SET ZERO KEY (0) The ZERO key is used to Zero the scale or Tare the scale.

  • Page 12: Au Frk (Auto Franking)

    3.4 GENERAL SCALE OPERATION 3.4.1 SYSTEM PROMPTS The SE-37 and SE-57 scale prompts for information in two ways. • Numeric Entry - This type of prompt appears as a text box with underscores. Use the numeric keys to enter the requested data and press the ENT key to complete the entry. If you make a mistake during the entry, press the CLEAR key to start over.

  • Page 13: Weighing A Letter Or Package

    4. If required, select an add-on service (i.e. Recorded Delivery, International Registration., etc.). Press the ADD-ON SERVICES key and use the appropriate soft key to select the desired special service. Refer to Section 3.4.7 for more detailed instructions on the ADD- ON SERVICES key.

  • Page 14: Chapter 4: Examples Of Operation

    CHAPTER 4: EXAMPLES OF OPERATION 4.1 SENDING A LETTER BY FIRST CLASS MAIL ACTION DISPLAY EXAMPLE 1. Press the LETTERS 1st key. No further action is necessary. 1st Class £ 0.26 Zone : 0 19 g Dept : 12 4.2 SENDING A LETTER BY SECOND CLASS MAIL ACTION DISPLAY EXAMPLE 1.

  • Page 15: Sending An International Air Letter

    4.4 SENDING AN INTERNATIONAL AIR LETTER ACTION DISPLAY EXAMPLE 1. Press the OUTSIDE EUROPE (6) key. In our example, we will press the “Zone 1” soft key. Select Zone Card More Zone 1 Zone 2 2. Screen after selecting Zone 1. Airlet In £...

  • Page 16: Sending Printed Papers Outside Europe

    4.6 SENDING PRINTED PAPERS OUTSIDE EUROPE ACTION DISPLAY EXAMPLE 1. Press the SML PKT/PAPER (4) key. Select Mail Class SmPkt Paper More SmPkt 2. Press the “Paper” soft key to select Printed Papers. Printed Papers Dest. More Int Z1 Int Z2 3.

  • Page 17: Sending Economy (Surface) Printed Papers

    4.7 SENDING ECONOMY (SURFACE) PRINTED PAPERS ACTION DISPLAY EXAMPLE 1. Press the SML PKT/PAPER (4) key. Select Mail Class SmPkt SmPkt Paper More 2. Press the “Paper” soft key to select Printed Papers. Printed Papers Dest. More Int Z1 Int Z2 3.

  • Page 18: Sending Small Packets To Europe

    4.8 SENDING SMALL PACKETS TO EUROPE ACTION DISPLAY EXAMPLE 1. Press the SML PKT/PAPER (4) key. Select Mail Class SmPkt Paper More SmPkt 2. Press the “SmPkt” soft key to select Small Packets. Small Packets Dest. More Int Z1 Int Z2 3.

  • Page 19: Sending Small Packets Outside Europe

    4.9 SENDING SMALL PACKETS OUTSIDE EUROPE ACTION DISPLAY EXAMPLE 1. Press the SML PKT/PAPER (4) key. Select Mail Class SmPkt Paper More SmPkt 2. Press the “SmPkt” soft key to select Small Packets. Small Packets Dest. More Int Z1 Int Z2 3.

  • Page 20: Sending Economy (Surface) Small Packets

    4.10 SENDING ECONOMY (SURFACE) SMALL PACKETS ACTION DISPLAY EXAMPLE 1. Press the SML PKT/PAPER (4) key. Select Mail Class SmPkt More SmPkt Paper 2. Press the “SmPkt” soft key to select Printed Papers. Small Packets Dest. More Int Z1 Int Z2 3.

  • Page 21: Sending An Overseas Parcel

    2. Press the “Oseas” soft key. Enter Country Code or Select List _ _ _ LIST 3. Enter the country code from the Neopost Royal Mail International Country Code Enter Country Code Chart. In our example, we will choose or Select List 0 6 7 France, which has a country code of 067.

  • Page 22: Sending An Overseas Economy Parcel

    2. Press the “Econ” soft key. Enter Country Code or Select List _ _ _ LIST 3. Enter the country code from the Neopost Royal Mail International Country Code Enter Country Code Chart. In our example, we will choose the or Select List 1 9 8 USA, which has a country code of 198.

  • Page 23: Sending Parcels Via Uk Parcelforce

    4.14 SENDING PARCELS VIA UK PARCELFORCE ACTION DISPLAY EXAMPLE 1. Press the PARCELFORCE (5) key. Select Parcelforce Service SmPkt Intl More 2. Press the “UK” soft key. Select UK Zone Zone 2 More Zone 1 Zone 3 3. In our example, we will press the “Zone 1”...

  • Page 24: Sending Parcels Via International Datapost

    Enter Country Code or Select List _ _ _ LIST 4. Enter the country code from the Neopost Royal Mail International Country Code Enter Country Code Chart. In our example, we will choose or Select List 0 6 7 France, which has a country code of 067.

  • Page 25: Chapter 5: Advanced Features And Operation

    CHAPTER 5: ADVANCED FEATURES AND OPERATION SHORTCUT KEY The shortcut function automatically performs a series of predefine keystrokes programmed during the shortcut key setup. Ten shortcuts are available through the shortcut keys “Sc1” through ”Sc10”. If only one shortcut was setup, the scale will default to that shortcut sequence when selected. Once the shortcut key is saved, powering off the scale will not lose the key sequences.

  • Page 26: Department Prompting

    DEPARTMENT PROMPTING Department prompting is used to automatically prompt for a department when you press the SET METER or PRINT TAPE key. There are three prompting options (Department, Clear Department After Recording and Multipiece Batch) available. Refer to Section 6, Paragraph 6.2.1 for the Department Prompting setup procedure.

  • Page 27: Auto Franking Mode (Functions Key)

    AUTO FRANKING MODE (FUNCTIONS KEY) This is a function that will automatically set the meter or frank a label whenever a new item is placed on the scale. Pressing any key will deactivate the Auto Franking Mode. After two minutes of no activity, the scale will automatically exit from this mode.

  • Page 28: System Setup

    CHAPTER 6: SETUP OPERATION (FUNCTIONS KEY) SYSTEM SETUP The system setup function configures the scale for the customer's specific application. Both the Supervisor Menu and Service Menu are accessed through this menu. 1. Press the FUNCTIONS key. 2. Press the More soft key. 3.

  • Page 29: Lower Rates Key Setup

    6.2.2 LOWER RATES KEY SETUP The Lower Rates Key setup is used to enable or disable the lower rates message display. 1. Press the FUNCTIONS key. 2. Press the More soft key. 3. Press the Setup soft key. 4. Press the Super soft key. 5.

  • Page 30: Audible Tone Setup

    2. Press the Yes soft key to enable the audible tone or press the No soft key to disable the audible tone. The scale acknowledges your selection with a message, then returns to normal operation mode. SERVICE MENU (REQUIRES A PASSWORD) This area is reserved for Neopost technical personnel and requires a password to gain entry. Page 6-3...

  • Page 31: Appendix A: Specifications

    APPENDIX A: SPECIFICATIONS SE-37 CAPACITY: OVER CAPACITY ANNUNCIATION: 3 kg x 1 g 103% of Full Scale Capacity SE-57 CAPACITY: OPERATING TEMPERATURE RANGE: 0 to 3 kg x 1 g 32°F to 104°F 3 to 5 kg x 2 g (0°C to 40°C)

  • Page 32: Appendix B: Standard/Optional Rates, Add-On Services And Functions

    APPENDIX B: STANDARD/OPTIONAL RATES, ADD-ON SERVICES AND FUNCTIONS STANDARD RATES, ADD-ON SERVICES AND FUNCTIONS B.1.1 Inland (Domestic) • 1 • UK Parcelforce (9am Mon-Fri) Class Letters • Special Delivery £250 • UK Parcelforce (9am Sat) • Special Delivery £1000 • UK Parcelforce (10am Mon-Fri) •...

  • Page 33: Functions

    B.1.6 FUNCTIONS • Send Label • Set Meter • Department • Manual Weight • Clear/Reset • Piece Count • Auto Franking • Add-on Services • Enter • Zero Tare • Multiple Labels • Soft Keys (S1, S2, S3, S4) • Shortcut Key •...

  • Page 34: Prime Rate Abbreviations

    APPENDIX C: PRIME RATE AND ADD-ON SERVICE ABBREVIATIONS PRIME RATE ABBREVIATIONS Display Soft Key Rate Abbreviation. Abbreviation. Letters 1st Class 1st Class 1stCl Letters 2 Class Class 2ndCl Inland Parcel Parcl Inl Parcl Small Packet Small Pkt SmPkt Printed Papers Papers Paper Special Delivery £250...

  • Page 35: Appendix D: Country Name Abbreviations

    APPENDIX D: COUNTRY NAME ABBREVIATIONS Country Name Abbrev Country Name Abbrev Afghanistan Afghan. Cuba - direct Cuba Dir Albania Albania Cuba - via USA Cuba US Algeria Algeria Curacao Curacao Andorra Andorra Cyprus Cyprus Angola Angola Czech Republic CzechRp Anguilla Anguilla Denmark Denmark...
  • Page 36 Jamaica Jamaica Papua New Guinea NewGuine Japan Japan Paraguay Paraguay Jersey Jersey Peru Peru Jordan Jordan Philipinnes Philipin Kazakhstan Kazakstn Pitcairn Islands PitcaiI Kenya Kenya Poland Poland Kiribati Kiribati Portugal Portugal Korea (Dem Peoples Rep) KoreaDPR Puerto Rico Puerto R Korea (Repubic of) KoreaRep Qatar...
  • Page 37 Ukraine Ukraine Virgin Islands Virgin United Arab Emirate UnitArab Wake Island WakeIsle Uruguay Uruguay Wallis & Futuna Islands Wals&FuI Uzbekstan Uzbekstn Western Samoa WSamoa Vanuatu Vanuatu Yemen Yemen Vatican City Vatican Zaire Zaire Venezula Venezula Zambia Zambia Vietnam Vietnam Zimbabwe Zimbawe Page D-3...

  • Page 38: Appendix E: Rate Change Information

    APPENDIX E: RATE CHANGE INFORMATION RATE UPDATES Carrier rate and structure changes are updated by Neopost. The rates and operating system reside on one "Rate-PAK" which is removable from the scale for reprogramming purposes. 1. Turn the scale’s AC power switch to the Off position.

  • Page 39: Error Messages

    APPENDIX F: ERROR MESSAGES ERROR MESSAGES If the scale encounters an error condition caused either by the operator or the meter, the scale will beep you and display a message alerting the operator. A description of each display follows: F.1.1 OPERATOR ERRORS Invalid Destination Indicates that service selected is not available for the...
  • Page 40 Products presented in this guide are conform to requirements of directives nbr 73/23/CEE and 89/336/CEE. Neopost has implemented a program for the recycling of worn franking machines and ma- chines at the end of their lifetime. Contribute in a responsible way to the environmental pro- tection by consulting your retailer internet site, or by contacting him.
  • Page 41 Neopost House, South Street, Romford, Essex, RM1 2AR Telephone: Romford (01708) 746000. Fax No:(U.K.) 01708 714142 4100681S/C 01/02/2006 4101727G-04/C...

This manual is also suitable for:

Se-57Se-107

Table of Contents