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Safety and use ..........................
Always handle your phone with care and keep it in a clean and dust-free place.
You are advised to switch off the telephone from time to time to optimise its
performance.
Do not allow your phone to be exposed to adverse weather or environmental
We recommend that you read this chapter carefully before using your phone.The
conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc). The
manufacturer disclaims any liability for damage, which may result as a consequence
manufacturer's recommended operating temperature range is -20°C to +55°C.
of improper use or use contrary to the instructions contained herein.
Over 55°C the legibility of the phone's display may be impaired, though this is
•
TRAFFIC SAFETY:
temporary and not serious.
Given studies, which show that using a mobile phone while driving a vehicle
Emergency call numbers may not be reachable on all cellular networks.You should
constitutes a real risk, even when the hands-free kit is used (car kit, headset...),
never rely only on your phone for emergency calls.
drivers are requested to refrain from using their mobile when the vehicle is not
Do not open, dismantle or attempt to repair your mobile phone yourself.
parked.
Do not drop, throw or bend your mobile phone.
When switched on, your phone emits electromagnetic waves that can interfere
Do not paint it.
with the vehicle's electronic systems such as ABS anti-lock brakes or airbags. To
Use only Alcatel batteries, battery chargers, and accessories that are compatible
ensure that there is no problem:
with your phone model.T&A Mobile Phones Limited and its affiliates disclaim any
- do not place your phone on top of the dashboard or within an airbag
liability for damage caused by the use of other chargers or batteries.
deployment area,
Your phone should not be disposed of in a municipal waste. Please check local
- check with your car dealer or the car manufacturer to make sure that the
regulations for disposal of electronic products.
dashboard is adequately shielded from mobile phone RF energy.
Remember to make back-up copies or keep a written record of all important
•
CONDITIONS OF USE:
information stored in your phone.
Switch the phone off before boarding an aircraft.
Some people may suffer epileptic seizures or blackouts when exposed to flashing
Switch the phone off when you are in health care facilities, except in designated
lights, or when playing video games.These seizures or blackouts may occur even if
areas. As with many other types of equipment now in regular use, mobile
a person never had a previous seizure or blackout. If you have experienced
telephones can interfere with other electrical or electronic devices, or equipment
seizures or blackouts, or if you have a family history of such occurrences, please
using radio frequency.
consult your doctor before playing video games on your phone or enabling a
Switch the phone off when you are near gas or flammable liquids. Strictly obey all
flashing-lights feature on your phone. Parents should monitor their children's use
signs and instructions posted in a fuel depot, petrol station, or chemical plant, or
of video games or other features that incorporate flashing lights on the phones.All
in any potentially explosive atmosphere.
persons should discontinue use and consult a doctor if any of the following
When the phone is switched on, it should be kept at least 15 cm from any medical
symptoms occur: convulsion, eye or muscle twitching, loss of awareness,
devices such as a pacemaker, a hearing aid or insulin pump, etc. In particular when
involuntary movements, or disorientation. To limit the likelihood of such
using the phone, you should hold it against the ear on the opposite side to the
symptoms, please take the following safety precautions:
device, if any.
- Do not play or use a flashing-lights feature if you are tired or need sleep.
To avoid hearing impairment, pick up the call before holding your phone to your
- Take a minimum of a 15-minute break hourly.
ear.Also move the handset away from your ear while using the "hands-free" mode
- Play in a room in which all lights are on.
because the amplified volume might cause hearing damage.
- Play at the farthest distance possible from the screen.
Do not let small children use the phone without supervision.
- If your hands, wrists, or arms become tired or sore while playing, stop and rest
When replacing the cover please note that your phone may contain substances
for several hours before playing again.
that could create an allergic reaction.
- If you continue to have sore hands, wrists, or arms during or after playing, stop
the game and see a doctor.
1
Telephone warranty ................
3) improper maintenance of batteries and other sources of energy, and of the
overall electric installation,
4) accidents or consequences of theft of the vehicle in which the telephone is
Congratulations on choosing this mobile phone - we hope that you will be
transported, acts of vandalism, lightning, fire, humidity, infiltration of liquids,
completely satisfied with it.
inclement weather,
Your phone is guaranteed against any deviation from technical specifications for a
5) connecting or integrating the phone into equipment not supplied or not
period of twelve (12) months from the date specified on your original invoice
(1)
.
recommended by T&A Mobile Phones Limited or its affiliates, without their
The warranty terms defined in the manual also apply to the battery and
express written consent for such,,
accessories sold with the phone but for a period of six (6) months
(2)
from the date
6) any servicing, modification or repair performed by individuals not authorised
of purchase shown on your original invoice.
by T&A Mobile Phones Limited or its affiliates, the vendor or the approved
Under the terms of this warranty, you must immediately inform your vendor (or
maintenance centre,
any repair centre approved by T&A Mobile Phones Limited or its affiliates, which
7) use of the equipment for a purpose other than that for which it was designed,
are listed on our website http://www.tctmobile.com) in case of a conformity
8) normal wear,
defect on your phone, and present the invoice given to you at the time of
9) malfunctions caused by external causes (e.g., radio interference from other
purchase. The vendor or maintenance centre will decide whether to replace or
equipment, power or telephone line voltage fluctuations),
repair, as appropriate, all or any part of the telephone or accessory found to be
10) modifications made to the equipment even if required by changes in
defective; this warranty covers the cost of parts and labour but excludes any other
regulations and/or modification of network parameters,
costs. Repair or replacement may be carried out using reconditioned components
11) faulty connections resulting from unsatisfactory radio transmission or caused
offering equivalent functionality.
by the absence of radio relay coverage.
Servicing under the terms of this warranty, especially repair, modification or
12) equipment on which markings or serial numbers have been removed or
replacement of products, shall entitle to a ONE (1) month
(1)
warranty unless there
altered, and handsets on which labels have been removed or deteriorated shall
are statutory provisions to the contrary.
be excluded from the warranty.
This warranty shall not apply to damage or defects to your telephone and/or
In accordance with the applicable law, your product is warranted against hidden
accessory caused by:
defects (defects inherent in the design, manufacture, etc.).
1) failure to follow the instructions for use or installation,
There are no express warranties, whether written or oral, other than this printed
2) failure to comply with technical and safety standards applicable in the
limited warranty, express or implied, of any nature whatsoever.
geographical area where the equipment is used,
In no event shall T&A Mobile Phones Limited or its affiliates be liable for incidental
or consequential damages of any nature whatsoever, including but not limited to
(1)
The mandatory period may vary if overriding statutory provisions
trading loss, commercial loss, to the full extent those damages can be disclaimed
by law. Some countries/states do not allow the exclusion or limitation of incidental
are applicable in your country.
or consequential damages, or limitation of the duration of implied warranties, so
(2)
The life of a rechargeable Alcatel telephone battery in terms of
the preceding limitations or exclusions may not apply to you.
conversation time, standby time, and total service life, will depend
on the conditions of use and network configuration. Batteries
being considered expendable supplies, the specifications state that
you should obtain optimal performance for your Alcatel phone
during the first six months after purchase and for approximately
200 more recharges.
7
When you play games on your phone, you may experience occasional discomfort
Batteries must be disposed of in accordance with locally applicable environmental
in your hands, arms, shoulders, neck, or other parts of your body. Follow the
regulations. Only use the battery for the purpose for which it was designed. Never
instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other
use damaged batteries or those not recommended by T&A Mobile Phones Limited
musculoskeletal disorders.
and/or its affiliates.
This symbol on your telephone, the battery and the accessories means
•
CHARGERS:
that these products must be taken to collection points at the end of
Mains powered chargers will operate within the temperature range of: 0 °C to 40
their life:
°C. The chargers designed for your mobile phone meet with the standard for
- Municipal waste disposal centres with specific bins for these items of
safety of information technology equipment and office equipment use.They should
equipment
be used for this purpose only.
- Collection bins at points of sale.
•
RADIO WAVES:
They will then be recycled, preventing substances being disposed of in the
Proof of compliance with international standards (ICNIRP) or with European
environment, so that their components can be reused.
Directive 1999/5/EC (R&TTE) is required of all mobile phone models before they
In European Union countries:
can be put on the market.The protection of the health and safety for the user and
These collection points are accessible free of charge. All products with this sign
any other person is an essential requirement of these standards or this directive.
must be brought to these collection points.
THIS MOBILE PHONE COMPLIES WITH INTERNATIONAL AND EUROPEAN
In non European Union countries:
REQUIREMENTS REGARDING EXPOSURE TO RADIO WAVES.
Items of equipment with this symbol are not be thrown into ordinary bins if your
Your mobile phone is a radio transmitter/receiver. It was designed and
country or your region has suitable recycling and collection facilities; instead they
manufactured to comply with the radiofrequency (RF) exposure thresholds
are to be taken to collection points for them to be recycled.
recommended by international requirements (ICNIRP)
•
PRIVACY:
the European Union (Recommendation 1999/519/EC)
Please note that you must respect the laws and regulations in force in your
These limits are part of a set of requirements and establish authorised
country regarding taking photographs and recording sounds with your mobile
radiofrequency levels for the public.These limits were established by independent
telephone. Pursuant to such laws and regulations, it may be strictly forbidden to
groups of experts on the basis of regular and detailed scientific assessments.They
take photographs and/or to record the voices of other people or any of their
include a significant safety margin intended to ensure the safety of all, regardless of
personal attributes, and duplicate or distribute them, as this may be considered to
age or state of health.
be an invasion of privacy. It is the user's sole responsibility to ensure that prior
The exposure standard for mobile phones is determined by a measurement unit
authorization be obtained, if necessary, in order to record private or confidential
known as the Specific Absorption Rate or "SAR". The SAR limit is set by
conversations or take a photograph of another person; the manufacturer, the seller
international requirements or by the Council of the European Union at 2
or vendor of your mobile phone (including the operator) disclaim any liability
watts/kilogram (W/kg) averaged over 10 grams of body tissue. The tests used to
which may result from the improper use of the mobile phone.
determine SAR levels were carried out on the basis of standard usage modes with
•
BATTERY:
the phones transmitting at their maximum power level over the entire range of
Before removing the battery from your phone, please make sure that the phone is
frequency bands.
switched off. Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
(1)
The ICNIRP requirements are applicable in the following regions:
- Do not burn or dispose of a used battery in household rubbish or store it at
Central America (except Mexico), South America, North and South
temperatures above 60 °C.
Africa, Pacific Asia (except Taiwan and Korea), Australia.
(2)
The European recommendation (1999/519/EC) is applicable in the
following regions: Europe, Israel.
2
3
Troubleshooting ......................
My mobile phone does not charge properly
•
Make sure that your battery is not completely discharged; the
battery charge indicator can take several minutes and may be
Before contacting the aftersales department, you are advised to follow
accompanied by a quiet hissing sound.
the instructions below:
•
Make sure charging is carried out under normal conditions (0°C
•
You are advised to switch off the telephone from time to time to
+40°C)
optimise its performance.
•
Make sure your battery is inserted. It must be inserted before
•
You are advised to fully charge the battery (
) for optimal
plugging in the charger
operation.
•
Make sure you are using an Alcatel battery and charger
•
Avoid storing large amounts of data in your telephone as this may
•
When abroad, check that the electrical current is compatible
affect the performance of your telephone.
My mobile phone does not connect to a network
and carry out the following checks:
•
Try connecting in another location
•
Verify the network coverage with your operator
My mobile phone does not switch on
•
Check with your operator that your SIM card is valid
•
Press
until the screen comes on
•
Try selecting the available network(s) manually
•
Check the battery charge level
•
Try connecting at a later time if the network is overloaded
•
Check the battery contacts, remove and reinstall your battery, then
turn your telephone back on
SIM card error
•
Make sure the SIM card was correctly inserted
My phone does not respond since several minutes
•
Verify with your operator that your SIM card is 3V compatible; the
•
Press the
key
old 5V SIM cards cannot be used
•
Remove the battery and re-insert it, then switch the phone back on
•
Make sure the chip on your SIM card is not damaged or scratched
My screen is difficult to read
Unable to make outgoing calls
•
Clean your screen
•
Make sure you have dialled a valid number and pressed the
•
Use your mobile phone in accordance with the recommended
•
For international calls, make sure you have entered the country and
conditions of use
area codes
My mobile phone turns off by itself
•
Make sure your mobile phone is connected to a network, and that
•
Check that your keypad is locked when you are not using your
the network is not overloaded or unavailable
mobile phone
•
Check your subscription with your operator (credit, SIM card valid,
•
Check the battery charge level
etc.)
•
Check that the function "Auto OFF" is not activated.
•
Make sure you have not barred outgoing calls
8
9
Although the SAR was established at the highest certified level, the actual SAR
level for the mobile phone during use is generally much lower than the maximum
values. In fact, since mobile phones are designed to operate at many different
power levels, they only use the minimum level of power required to provide a
connection to the network. In theory, the closer you are to a base station antenna,
the lower the power level required by the mobile phone.
The highest tested SAR value for this mobile phone for use at the ear and
compliance against the standard is 1.0 W/kg. While there may be differences
between the SAR levels on various phones and at various positions, they all meet
the relevant International guidelines and EU requirements for RF (radio-waves)
exposure.
The World Health Organisation (WHO) considers that present scientific
information does not indicate the need for any special precautions for use of
mobile phones. If individuals are concerned, they might choose to limit their own
or their children's RF exposure by limiting the length of calls, or using "hands-free"
devices to keep mobile phones away from the head and body (fact sheet n° 193).
Additional information about electromagnetic fields and public health are available
on the following site: http://www.who.int/peh-emf.
Your telephone is equipped with a built-in antenna. For optimal operation, you
(1)
and by the Council of
should avoid touching it or damaging it.
.
(2)
General information ................
•
Website: www.tctmobile.com
•
Hot Line Number: see the "TCL & Alcatel Mobile Phones
Services" leaflet or go to our Internet site.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
4
Unable to receive incoming calls
•
Make sure your mobile phone is switched on and connected to a
network (check for overloaded or unavailable network)
•
Check your subscription with your operator (credit, SIM card valid,
etc.)
•
Make sure you have not forwarded incoming calls
•
Make sure that you have not barred certain calls
The caller's name does not appear when a call is received
•
Check that you have subscribed to this service with your operator
•
Your caller has concealed his/her number
The sound quality of the calls is not optimal
•
You can adjust the volume during a call by means of the
•
Check the radio reception icon
I am unable to use the features described in the manual
•
Check with your operator to make sure that your subscription
includes this service
•
Check to be sure this feature does not require an Alcatel accessory.
When I select a number from my directory, the number is
not dialled
•
Make sure that you have correctly recorded the number in your file
•
Make sure that you have selected the country prefix when calling a
foreign country
key
10
Your telephone is a transceiver that operates on GSM networks with
900 and 1800 MHz bands.
The
marking indicates that your telephone complies with
"1999/5/EC (R&TTE)" directive and that the accessories concerned
comply with current EC directives.The entire copy of the Declaration
of Conformity for your telephone can be obtained through our
website: www.tctmobile.com.
Protection against theft
(1)
Your telephone is identified by an IMEI (phone serial number) shown
on the packaging label and in the product's memory. We recommend
that you note the number the first time you use your telephone by
entering *, #, 0, 6, # and keep it in a safe place. It may be requested
by the police or your operator if your telephone is stolen.This number
allows your mobile telephone to be blocked preventing a third person
from using it, even with a different SIM card.
Disclaimer
There may be certain differences between the user manual description
and the phone's operation, depending on the software release of your
telephone or specific operator services.
T9 Text Input is licensed under one or more of
the following: U.S. Pat. Nos. 5,187,480, 5,818,437,
5,945,928, 5,953,541, 6,011,554, 6,286,064,
6,307,548, 6,307,549, and 6,636,162, 6,646,573;
European Pat. Nos. 0 842 463 (96927260.8), 1
®
010 057 (98903671.0), 1 018 069 (98950708.2);
and additional patents are pending worldwide
(1)
Contact your network operator for service availability.
5
6
I am unable to create a file in my directory
•
Make sure that your directory is not full; delete some files or save
the files in the product directory
My callers are unable to leave messages on my voicemail
•
Contact your network operator to check service availability
I can't access my voicemail
•
Make sure your operator's voicemail number is correctly entered in
"Call services/Voicemail"
•
Try later if the network is busy
I am unable to send and receive messages
•
Check your phone memory as it might be full, if necessary, delete
key
some messages
•
Contact your network operator to check service availability, see the
messages settings
•
Verify the server centre number with your operator
•
The server centre may be saturated; try again later
The << - >> icon is displayed
•
You are outside the network coverage area
I have already entered 3 incorrect PIN codes
•
Contact your network operator to obtain the PUK code (Personal
Unblocking Key)
11
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