Faqs - Bauhn HE215041 Instruction Manual

FAQs

Problem
My Power Point Controller is
not responding
How long is the range of the
power point remote control?
Can I use the power point
outdoors?
Can I pair more than one power
point controller per remote
control button?
Does my Smartphone need to
have IR in order to work?
Why isn't my IR / RF Wi-Fi
Controller connecting to my
'e-control' app.
How do I delete buttons/
remotes?
How Do I re-pair with the Wi-Fi
Controller?
What else is possible with the
IR / RF Wi-Fi Controller?
18
Solution
• There may have been an interruption to your power supply,
and the power point may require re-pairing to the remote.
Follow the instructions for pairing on page 12.
• The battery in the remote may be flat. The remote uses 2 x
LR44 batteries.
• Check that you are within the 30m range of the remote
control
• Check that you are pressing the correct button on the
remote. If the controller has been paired to number 1, make
sure you are pressing the number 1 on/off buttons.
• The remote control has a range of up 30m line of sight for
RF and up to 10m for IR. The range can be affected by the
environmental factors such as walls and other electronic
devices.
• No, This product is for indoor use only.
• Yes, multiple power point controllers can be set to each
button. Plug one or more controllers into an outlet at the
same time. When each unit has the LED flashing press the
button you wish to assign to on the Remote Control. All
units can now be controlled with the same button.
• No, the Controller duplicates the IR signal that the remote
would emit.
• Ensure the blue LED on the IR / RF Wi-Fi Controller is
flashing rapidly at about 5-6 times per second.
• Press the reset button located next to the power input.
• Ensure that you have inputted the correct network
information to allow the IR / RF Wi-Fi Controller to be found.
• On the home screen, hold down the remote icon, then
press "Delete" from the pop up menu.
• The Broadlink app should automatically connect to the IR/
RF Wi-Fi Controller. If it has failed to connect, first check you
are connected to a network. If there is still not connection,
press "Back" to exit the Broadlink app, then open the app
again.
• Please visit www.winplus.com.au for more advanced
guides.
After Sales Support - Help Desk
Telephone:
Internet:
www.winplus.com.au
1300 663 907