Troubleshooting Communications - Polaroid IBID User Manual

W h i t e boa r d T r o u b l e s hoo t i n g W h i t e boa r d T r o u b l e s hoo t i n g
W h i t e boa r d T r o u b l e s hoo t i n g W h i t e boa r d T r o u b l e s hoo t i n g
Problem
Green LED off
Green LED blinking
Green LED blinking
rapidly
Green LED very bright
No sound

Troubleshooting Communications

If you cannot establish communications properly with
your Polaroid whiteboard, there may be a device conflict
with another device connected to your PC. Check the
COM ports in use by the whiteboard and other devices.
Tro ubl es ho o ti ng C om munic ati ons
Cause
No power
No communication with
the ibid software
Power supply problem
Whiteboard is being
touched
Sounds turned off
Insufficient pressure
while annotating
T y p i ca l C O M Po rt S et t i n g s T y p i ca l C O M Po rt S et t i n g s
T y p i ca l C O M Po rt S et t i n g s T y p i ca l C O M Po rt S et t i n g s
COM Port
COM1
COM2
COM3
COM4
Tips and Help
Solution
Plug in the whiteboard
power cable.
Re-specify the COM port
for the whiteboard in
(see Troubleshooting
Communications below
and Configuring Your
Whiteboard on page 1-6).
Unplug the whiteboard
power cable and plug it
back in.
Make sure nothing is
touching or leaning
against the whiteboard.
Turn sounds on (see
Customizing ibid Sounds
on page 6-4).
Maintain firm, consistent
pressure while annotating.
IRQ Address
4
3
4
3
ibid
3F8
2F8
3E8
2E8
10-3