Troubleshooting Ibid And Netmeeting - Polaroid IBID User Manual

T r o u ble sh o o tin g ibid and Ne tMe et ing
ibid ibid T r o u b l e s hoo t i n g
ibid ibid
Problem
Jagged images
Communication error
message

Troubleshooting ibid and NetMeeting

For details on using
Chapter 9.
N et M e et i n g T r o u b l e s hoo t i n g N et M e et i n g T r o u b l e s hoo t i n g N et M e et i n g T r o u b l e s hoo t i n g N et M e et i n g T r o u b l e s hoo t i n g
Problem
Participants cannot see
the Polaroid whiteboard
Share Application menu
is grayed out
ibid appears gray or pat-
terned to other users
Cannot save or print in
ibid
T r o u b l e s hoo t i n g
T r o u b l e s hoo t i n g T r o u b l e s hoo t i n g
Cause
Low resolution display or
slow computer
Communication problem
ibid
Cause
Two-way communication
is disabled
No NetMeeting call set up Host or join a NetMeeting
ibid window is over-
lapped on your desktop
ibid is being hosted by
another PC
Tips and Help
( c o n t i n u e d ) ( c o n t i n u e d ) ( c o n t i n u e d ) ( c o n t i n u e d )
Solution
Increase your monitor's
resolution or view the
image on another
computer.
Check all cables and
restart ibid.
Check ibid's COM port
setting (see Configuring
Your Whiteboard on
page 1-6).
Change ibid's COM port.
with Microsoft NetMeeting, see
Solution
Enable communication
with NetMeeting (see
Using ibid in a NetMeet-
ing on page 9-3).
call.
Minimize all windows
except ibid
grams except
NetMeeting.
File menu commands
are functional only on
the PC hosting the
application.
or exit all pro-
ibid and
ibid
10-5