This document is provided for information only. SGI International, Inc. makes no warranties of any kind regarding the software or the COPAN 400T/TX , except as set forth in the license agreement. The software and the COPAN 400T/TX are the exclusive property of SGI International, Inc and are protected by United States and International copyright laws.
ABLE OF ONTENTS NTRODUCTION CHAPTER 1 About the Virtual Tape Library (VTL) Service Manual..........400M Service Manual vs VTL Service Manual ..............Other VTL Documentation ..................VTL System Administrator Guide..................Other 400 Series Documentation ................. 400M Service Manual......................Online Help.......................... Enhanced MAID Technology ..................
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Overview..........................Hot Swappable ........................Required for this Procedure ....................Important Notes ........................Prepare the Cabinet ......................Removing the Application Processor................... Installing the Replacement Application Processor .............. Powering On ........................Installing the OS and VTL Application Software..............COPAN 400T/TX -Service Manual...
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Replacing a DIMM in the Application Processor ............6-23 Overview..........................6-23 Hot Swappable ........................6-24 Required for this Procedure ....................6-24 Prepare the Cabinet ......................6-24 Replacing a DIMM ......................6-25 Powering On ........................6-26 COPAN 400T/TX - Service Manual...
Introduction CHAPTER 1 This chapter provides an overview of this manual, as well as an introduction to the different types of SGI COPAN products. In this Chapter 1.1 About the Virtual Tape Library (VTL) Service Manual • 1.1.1 400M Service Manual vs VTL Service Manual 1.2 Other VTL Documentation •...
400M service actions. For basic service procedures for the 400 series cabinet, refer to the 400M Service Manual. 1.2 Other VTL Documentation 1.2.1 VTL System Administrator Guide For information on configuring and using the VTL application software, see the 400T/TX System Administrator Guide. COPAN 400T/TX - Service Manual...
• Extended SATA disk drive life by more than 4 times • Dramatically reduced power consumption and cooling requirements • Enhanced data protection and data integrity • Massive scalability and high density, resulting in much more efficient use of data center floor space COPAN 400T/TX - Service Manual...
The SGI COPAN VTL feature, built on the 400M Native MAID platform, combines the a traditional tape backup methodology with low-cost disk technology to create an optimized backup and recovery solution. SGI COPAN currently offers the following products and options for the COPAN 400T/TX VTL series. 1.5.1...
Product Architecture CHAPTER 2 This chapter provides an overview of the COPAN 400T/TX architecture, as well as cabling diagrams. In this Chapter 2.1 Architecture Overview • 2.2 VTL Feature Architecture • 2.3 Application Processor Subassembly • 2.4 VTL Fibre Channel Cabling •...
• Up to 64 canisters per cabinet • Up to 896 drives per cabinet • 5 spare drives per shelf For more information on the basic 400 series architecture and system layout, refer to the 400M Service Manual. COPAN 400T/TX - Service Manual...
2.2 VTL Feature Architecture In addition to the basic components that comprise the 400M cabinet, the COPAN 400T/TX platform also contains the following subcomponents: - Application Processor - VTL Cabling For more information on the basic 400 series architecture and system layout, refer to the 400M Service Manual.
SAN clients and the SGI COPAN storage subsystem. The HBA performs low-level I/O functions with minimal involvement from the controller and controller processors. PPLICATION ROCESSOR RONT Console RMM3 eth2 eth0 Video eth3 eth1 PPLICATION ROCESSOR OMPONENTS COPAN 400T/TX - Service Manual...
102, 103, 104 and 105. If you have add another HBA for a three-shelf system (four HBAs), the shelf port connections will be 100, 101, 102 and 103 while the host connections will be 104, 105, 106 and 107. COPAN 400T/TX - Service Manual...
Controller/Single Port,” on page 9 For more detailed instructions, refer to Labeling and Cabling Instructions and Diagrams for the 400 Series VTL-specific cabling (DOC00482). For more information about the 400M cabinet cabling, refer to the 400M Service Manual. COPAN 400T/TX - Service Manual...
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Unused cables will be dressed inside the cabinet and secured. 48VDC 48VDC AP0 – VTL0 AP0-HBR-T4 AP0-HBR-T3 AP0-HBR-T2 AP0-HBR-T1 AP0-HBR-M2 48VDC AP0-HBR-M1 AP0-HBR-B2 AP0-HBR-B1 AP0-HBL-M2 AP0-F3 AP0-HBL-M1 AP0-F2 AP0-HBL-T2 AP0-F1 AP0-HBL-T1 AP0-F0 48VDC COPAN 400T/TX - Service Manual...
400TX. If deploying a 400T system, this diagram also applies; however, disregard the cabling for the Shelf Controller 1 (SC1) on each shelf and for the second application server. • Figure , “400T/TX Power Bay Cabling,” on page 14 shows the power bay cabling. 2-12 COPAN 400T/TX - Service Manual...
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Power Bay 0 (PB0) cable connections. PB0-AT-4 All systems are pre- wired with these AC PB0-AT-3 cables PB0-AT-2 KVM-PWR PB0-AT-1 NET-PWR/PSM-PWR PB0-AC1-2 AP1-PS2 PB0-AC1-1 AP0-PS2 PB0-AC0-2 AP1-PS1 PB0-AC0-1 AP0-PS1 PB0-AC1 PB0-AC1 line cord PB0-AC0 PB0-AC0 line cord 2-14 COPAN 400T/TX - Service Manual...
Application Processor CHAPTER 3 Feature Installation This chapter explains how to install the Application Processor subassembly in preparation for the VTL software installation and configuration. In this Chapter 3.1 Overview • 3.2 Step 1 - Remove the Blank Panel • 3.3 Step 2 - Install the Rails in the Cabinet •...
If performing a 400TX or a 400TX with Failover installation, Application Processor 0 and Application Processor 1 (AP1) will be installed. 400M C PPLICATION ROCESSOR OCATIONS IN THE ABINET Application Processor 1 (if installing a 400TX) KVM (Keyboard, Video, Application Processor 0 Mouse) COPAN 400T/TX - Service Manual...
3.1.2 What You Need For each Application Processor being installed: • Application Processor • Rails • Cable Management Arm, Velcro straps and tie wraps • Screwdriver COPAN 400T/TX - Service Manual...
1. Using a screwdriver, unscrew the four screws that hold the blank panel in place. Blank Panel for Blank Panel for LANK ANEL OCATIONS IN THE ABINET 2. Set the blank panel and screws aside. 3. If installing two Application Processors, remove both panels. COPAN 400T/TX - Service Manual...
• Three cage nuts (used for the cable management arm) PPLICATION ROCESSOR AILS 2. The rails have inscriptions indicating which one is left and which one is right, as well as the front and back. NSCRIPTION ON THE AILS COPAN 400T/TX - Service Manual...
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OUNTED IN THE RONT EFT SIDE OF THE ABINET AS YOU ARE FACING THE FRONT 4. At the back of the cabinet, remove the I/O panel cover by unscrewing the four thumbscrews. Thumbscrews I/O P ANEL HUMBSCREWS COPAN 400T/TX - Service Manual...
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6. At the front of the cabinet, insert the front of the right side rails in the square holes. 7. At the back of the cabinet, pull out the cable bundles for AP0 and AP1. Make sure that the cable bundle for AP0 is routed under the cables for AP1. ABLE UNDLES FOR COPAN 400T/TX - Service Manual...
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AILS AND HREE UTS IN THE RIGHT SIDE RAILS 10. The two rails are now installed. EFT SIDE RAILS FOR INSTALLED IN THE ABINET 11. Repeat this procedure for Application Processor 1, if applicable. COPAN 400T/TX - Service Manual...
2. Next, lift the server up, line up and insert the bolts on the sides of the application processor into the holes in the extended rails. 3. Lock into place. NSTALLING ON THE XTENDED AILS COPAN 400T/TX - Service Manual...
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4. Release the two safety latches on either side of the rails and push the server into the cabinet. INSTALLED IN THE CABINET 3-10 COPAN 400T/TX - Service Manual...
The cable management arm holds all cables plugged into the server. You will need: • The Cable Management Arm assembly, including velcro strip and screws • A short screwdriver ABLE ANAGEMENT ARM PARTS 1. Cut the Velcro strip into eight equal pieces. COPAN 400T/TX - Service Manual 3-11...
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2. Insert seven of those velcro pieces into the slots on the cable management arm. Reserve the eighth strip for later. TTACHING THE ELCRO TO THE ABLE ANAGEMENT 3-12 COPAN 400T/TX - Service Manual...
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4. Elevate the right end of the cable management arm before fully tightening the screws to ensure that it is level. HE THREE SCREWS IN THE CABLE MANAGEMENT ARM BRACKET 5. At the front of the cabinet, pull out AP0 all the way and remove the top cover. COPAN 400T/TX - Service Manual 3-13...
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This will connect the arm to the server, allowing it to move back and forth as the server moves. ONNECTING THE ARM TO THE BACK OF THE SERVER ABLE ANAGEMENT NSTALLED AND XTENDED 7. Replace the Application Processor cover. 3-14 COPAN 400T/TX - Service Manual...
If applicable, repeat the following two procedures for AP1: 3.4 Step 3 - Install AP0 on the Rails on page 3-9 • 3.5 Step 4 - Install Cable Management Arm for AP0 on page 3-11 • COPAN 400T/TX - Service Manual 3-15...
2. Connect the AP0 cables (fibre, ethernet, etc.) to the back of the Application Processor. Refer to DOC00482 for labeling instructions. 3. Pull the cables into the cable management arm, wrapping the velcro around the cables to hold them in place. ABLE ANAGEMENT RM WITH ABLING AND ELCRO 3-16 COPAN 400T/TX - Service Manual...
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This will protect the fibre cables when the arm bends. Joint Joint IBRE ABLE OINTS RAPPED IN ELCRO 5. Push and pull the server in and out to verify that the arm has the ability to articulate. COPAN 400T/TX - Service Manual 3-17...
I/O P HELF ONNECTIONS GOING TO UTSIDE OF RIGHT SIDE OF ANEL 3. Once all cabling is complete, push the application processor into the cabinet and reconnect the AP0 power cables to the power bay. 3-18 COPAN 400T/TX - Service Manual...
3.8 Step 7 - Connecting the Cables for AP1 1. If applicable, repeat the cabling procedure for the second application processor, AP1. 2. Push AP1 into the cabinet. 3. Reconnect the power cable in the power bay for AP1. COPAN 400T/TX - Service Manual 3-19...
OS and VTL Software CHAPTER 4 Installation This chapter covers the installation process for Application Processor operating system and the Virtual Tape Library (VTL) software. If the software has already been installed on the Application Processor, skip this chapter and proceed to Chapter 5: VTL Configuration.
Application Processor. 4.1.1 Required for the Installation To install the VTL software, you will need the following: • Application Processor OS installation image on DVD • VTL software installation image on DVD COPAN 400T/TX - Service Manual...
DVD and start the installation process over. 4.2.4 Configure OS Network Settings 1. Configure the following network settings on the Application Processor: • Hostname • IP address, if applicable • Netmask • NTP Server COPAN 400T/TX - Service Manual...
Linux operating system to scan a fixed number of SCSI devices on boot-up. Select Enter to accept the current value. Example Output The current setting in /etc/modprobe.conf is: options sd_mod max_scsi_disks_fs=1. Press <Enter> to accept the current value or enter a new value and press <Enter>. New Value: COPAN 400T/TX - Service Manual...
2. Gather the WWPN for each shelf connected to this Application Processor. Note that Shelf 0 is located on the bottom and Shelf 7 is located on the top of the cabinet. Use the following table to record this information: Shelf Number WWPN COPAN 400T/TX - Service Manual...
For each shelf definition, set the MaximumActiveLUNs and MaximumCOPANActiveLUNs to 8 for each shelf. d. If not already present, add the following lines to the bottom of the file: [NonCopanDrive] ACSL = 0 2 1 0 COPAN 400T/TX - Service Manual...
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LUN5 = 6 LUN46 = 47 LUN47 = 48 LUN48 = 49 LUN49 = 50 LUN50 = 51 LUN51 = 52 [Shelf1] [NonCopanDrive] ACSL = 0 2 1 0 7. Save the changes to the file. COPAN 400T/TX - Service Manual...
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8. Check the status for the shelf. revolution status 9. If running, stop the Revolution processes. revolution stop all COPAN 400T/TX - Service Manual...
WARNING: No input or output (I/O) should be running to the shelf. Verify the customer has stopped all such operations to the shelf before beginning this procedure. COPAN 400T/TX - Service Manual...
Step 2 - Update the AOR 1. Once the AOR file had been uploaded, select the radio button next to the correct file and click UPDATE Shelf AOR File to begin the update process. 4-10 COPAN 400T/TX - Service Manual...
4.6 Post Installation Steps 1. Restart the Revolution processes. revolution start all 2. Proceed to Chapter 5: VTL Configuration. COPAN 400T/TX - Service Manual 4-11...
VTL Configuration CHAPTER 5 This section configures the service side of the system for use. Some of this information is configurable by the customer from the system administration menu. In this Chapter 5.1 Facility Connection • 5.1.1 External Management Network Connection 5.1.2 Fibre Cable Connections 5.2 System Configuration •...
2. Connect the cable to the EXT-MGT port on the I/O bulkhead. 3. Dress and tie-wrap the cable in place, as necessary. EXT-MGT N ETWORK ONNECTION COPAN 400T/TX - Service Manual...
5. Dress and tie-wrap the cable in place, as necessary. AP1 F IBRE HANNEL ONNECTIONS Fibre channel connections for the second application processor: AP1-F0, AP1-F1, AP1-F2, and AP1-F3 Fibre channel connections for the first application pro- cessor: AP0-F0, AP0-F1, AP0-F2, and AP0-F3 COPAN 400T/TX - Service Manual...
ID's, passwords, etc., as available. This will be used as a troubleshooting tool for service calls in the future. 6. Execute an X-Ray of the system configuration and email it to Level 3 Support. COPAN 400T/TX - Service Manual...
1. Start the VTL Console. 2. Log in to the VTL Console. 3. From the Actions menu, select Compress Trace Files. The trace files will be saved in the /mnt/other directory on the Application Processor. COPAN 400T/TX - Service Manual...
Service Actions CHAPTER 6 This chapter describes various service actions for the VTL feature, including how to replace FRUs. In this Chapter 6.1 Overview • 6.2 Replacing the Application Processor • 6.3 Replacing Power Supplies in the Application Processor • 6.4 Replacing Disk Drives in the Application Processor •...
This chapter describes how to replace the following field replaceable units (FRUs): • The Application Processor (AP) Chassis • Power supplies in the AP • Disk drives in the AP • FC HBAs in the AP • Fans in the AP • DIMMs in the AP COPAN 400T/TX - Service Manual...
• The size of the Application Processor chassis, requires two people to lift it safely. 6.2.5 Prepare the Cabinet The following procedure describes how to safely shutdown the COPAN 400T/TX in preparation for servicing the system. 1. Have the customer stop all I/O to the VTL server being serviced.
AP0 on page 3-16 6. Remove the hard drives from the original Application Processor and place them in the appropriate locations in the replacement Application Processor. Refer to Replacing Disk Drives in the Application Processor on page 6-10. COPAN 400T/TX - Service Manual...
1. Install the OS and VTL software on the replacement Application Processor. Refer to Chapter 4: OS and VTL Software Installation. 2. Once the VTL application is up, reconnect the VTL GUI and verify all resources are available. COPAN 400T/TX - Service Manual...
• Power Supply 1 (PS1) is located on the top. • Power Supply 2 (PS2) is located on the bottom. ) - P PPLICATION ROCESSOR OWER UPPLY OCATIONS COPAN 400T/TX - Service Manual...
1. At the front of the cabinet, unscrew the screws that secure the front of the server to the cabinet. Place the screws aside. 2. Pull the server out until it is halfway extended out of the cabinet. COPAN 400T/TX - Service Manual...
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5. Unplug the power cord from the back of the power supply that is being replaced. 6. Push the tab to the right. Power Supply Tab USHING THE OWER UPPLY ELEASE AB TO THE RIGHT 7. Pull the power supply out from the server. COPAN 400T/TX - Service Manual...
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9. Plug the power cable into the replacement power supply. 10. Replace the I/O Panel cover. 11. At the front of the cabinet, push the server back into the cabinet. 12. Replace the screws that secure the server to the front of the cabinet. COPAN 400T/TX - Service Manual...
Prepare the Cabinet The following procedure describes how to prepare for a the replacement: 1. In VTL Console, take an X-Ray of the system. 2. In the Service GUI, take a trace of the system. 6-10 COPAN 400T/TX - Service Manual...
3. Pull on the lever to remove the drive and driver cover from the drive bay. 4. Set the drive and driver cover down on a flat surface. 5. Using a screwdriver, remove each of the six screws holding the drive cover to the drive. COPAN 400T/TX - Service Manual 6-11...
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8. Place the replacement drive and drive cover in the drive bay. 9. Push the drive in until it will go no further. 10. Push the lever in to until it clicks in place. 6-12 COPAN 400T/TX - Service Manual...
102, 103, 104 and 105. If you have add another HBA for a three-shelf system (four HBAs), the shelf port connections will be 100, 101, 102 and 103 while the host connections will be 104, 105, 106 and 107. COPAN 400T/TX - Service Manual 6-13...
8. If the server is at a CLI prompt, use the BMC to power off the server. 6.5.6 Replacing the HBAs To replace the HBAs: 1. At the back of the cabinet, remove the I/O Panel and set aside. 6-14 COPAN 400T/TX - Service Manual...
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5. Pull the server out of the cabinet. Extend the server fully out of the cabinet. Be careful the Fibre Channel cables do not snag as the cable arm extends. 6. From the back of the server, unscrew the cover’s thumbscrews. Remove the rear portion of the server’s cover and set aside. COPAN 400T/TX - Service Manual 6-15...
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7. Remove the fibre channel assembly by gently pulling up and out. EMOVING THE IBRE HANNEL SSEMBLY 6-16 COPAN 400T/TX - Service Manual...
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11. Replace the screw to that secures the HBA to the HBA assembly and lock the black tab in place. 12. Insert the HBA assembly back in the server. 13. Replace the server cover. 14. Push the server into the cabinet. 15. Replace the screws that secure the server to the cabinet. COPAN 400T/TX - Service Manual 6-17...
NOTE: The VTL server spoofs the WWPNs from the failed HBA so the WWPNs won't change. 4. The VTL server automatically start the VTL application. 5. Once the VTL application is up, reconnect the VTL GUI and verify all resources are available. 6-18 COPAN 400T/TX - Service Manual...
The fans are numbered from left to right, as you are facing the front of the server: Fan1, Fan2, Fan3, Fan4, Fan5, Fan6. Fans ANS IN THE PPLICATION ROCESSOR RONT IEW WITH OVER EMOVED COPAN 400T/TX - Service Manual 6-19...
1. Have the customer stop all I/O to the VTL server being serviced. 2. Using the PSM-KVM GUI, open the VTL Console and connect to the VTL being serviced. 3. Log in and move tapes to the slots. 6-20 COPAN 400T/TX - Service Manual...
5. Pull up to remove the fan EMOVING THE 6. Install the new fan. 7. Replace the server cover. 8. Push the server into the cabinet. 9. Replace the screws that secure the server to the cabinet. COPAN 400T/TX - Service Manual 6-21...
NOTE: The VTL server spoofs the WWPNs from the failed HBA so the WWPNs won't change. 4. The VTL server automatically start the VTL application. 5. Once the VTL application is up, reconnect the VTL GUI and verify all resources are available. 6-22 COPAN 400T/TX - Service Manual...
• Phillips screwdriver 6.7.4 Prepare the Cabinet The following procedure describes how to safely shutdown the COPAN 400T/TX in preparation for servicing the system. 1. Have the customer stop all I/O to the VTL server being serviced. 2. Using the PSM-KVM GUI, open the VTL Console and connect to the VTL being serviced.
7. Place the replacement DIMM in the same location and push the white tabs together to click in place. 8. Replace the clear cover, making sure the front edge slides under the fan bay rail. COPAN 400T/TX - Service Manual 6-25...
3. Power on the server using the RSM/LOM Power On command. 4. The VTL server automatically start the VTL application. 5. Once the VTL application is up, reconnect the VTL GUI and verify all resources are available. 6-26 COPAN 400T/TX - Service Manual...
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