Troubleshooting - Rosewill RHRC-11001 User Manual

®
Infrared Windows Vista /Window
Troubleshooting：
Question
RHRC-11001
No battery installed, battery dead, or
Remote
the batteries are not installed properly
Control doesn't
work
Un-correct MCE installation
Un-properly connection between the
receiver and the computer
Cannot find out
Auto update feature has not enabled
Netflix in Media
in Media Center
Center
System location and time zone is
incorrect
Computer system outside US and
Canada.
®
7 MCE Remote Control with Learning Function
Possible Reason
20
RHRC-11001 User Manual
Solution
Check the battery installation and
correct it
Check the installed MCE program
Check the connection between the
receiver (USB port) and computer
(USB port) and correct it
Enable auto update from General
Setting of Media Center
Follow system guide to change the
setting.
Users can refer to Netflix or Microsoft
website to get more detail support.
Refer URL is
http://blog.netflix.com/ or
http://support.microsoft.com/kb/97249
6