BenQ Joybook S73 series User Manual page 38

• Delete temporary files and directories. This will increase hard disk space
and reduce the time Window takes to access the hard drive. It will also
help to solve problems associated with spooling print job.
1. Close all running programs.
2. Click the Start button and select All Programs, Accessories, System
Tools, and then Disk Cleanup.
3. Check the types of files you want to delete (temporary files are safe to
delete).
4. Click OK.
• Use the Scan Disk and Defragment functions. The Scan Disk function
checks a hard drive for errors, while the Disk Defragment function takes
all the scattered bits of program data and groups them back together in
the front of the drive.
1. Click the Start button and then select My Computer.
2. Right-click the hard drive's icon and select Properties.
3. Click the Tools tab and then the Check Now button.
4. Check all check boxes in the dialog that follows.
5. Click Start, Yes.
6. Restart the computer. It may take a long time to complete.
To run Disk Defragmentation in Windows XP:
1. Close all running software programs.
2. Right-click the hard drive's icon and select Properties.
3. Click the Tools tab and then the Defragment Now button.
4. Click to select a drive and then click the Defragment button. It may
take a long time to complete.
If Disk Defragmenter start itself over and over, it means that some hidden
background software program is still accessing the hard drive. Restart the
computer and try again.
USB devices quit working unexpectedly in Microsoft Windows XP.
This is because USB devices such as camera, scanners. or printer loses its
connection and stops working unexpectedly. Please follow the steps
below to resolve the problem.
1. Click Start, and right click My Computer.
2. Click Properties and then Hardware.
3. Click Device Manager.
4. Double-click the Universal Serial Bus Controllers branch to expand it.
34 FAQ and Troubleshooting
5. Right-click USB Root Hub, and then click Properties.
6. Click Power Management.
7. Deselect Allow the computer to turn off this device to save power.
8. Repeat steps 5 through 7 for each USB Root hub.
9. Click OK, and then close Device Manager.
Why does the keyboard and/or palm rest get warm?
Typically, the Joybook tends to be slightly warm. The location of the
battery is typically underneath the palm rest and as a result, the palm rest
gets warm. The location of the processor is typically underneath the
keyboard and since heat rises, the keyboard may slightly get warm. There
is no need to be concerned. However, since your computer has a
thermally controlled fan, when the CPU and/or internal temperature of
the notebook reaches a certain temperature level, the fan is turned ON
and stays ON until the temperature drops to a pre-defined level.
The U, I, O, P, J, K, L keys on my Joybook are coming up as numbers
instead of letters?
The number keys are enabled. Press the num lk (Number Lock) key once
to disable the number lock function, and the letters will return to normal.
There is no sound coming from the speakers.
Check the following:
• The speakers may have been muted. Look at the volume control
(speaker icon) on the Windows Taskbar to see if mute has been set. If so,
turn off the mute.
• The speakers may have been turned off. Use the <Fn> + <F7> hotkey
combination to turn them on.
• The volume may have been set too low. Use the Volume Up/Down
Button to increase the volume.
• An earphone or external speakers may be connected to the audio-out
jack, automatically turning off the computer's internal speakers.
CD or DVD does not function.
Please verify the following:
Joybook is turned on, and the CD or DVD discs are properly inserted in
•
the center of the disc tray in the optical drive.
• The disc tray is closed.