Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. We offer self-service for our smart terminal device users. Please visit ZTE official website (at www.ztedevice.com) for more information on self-service and supported product models.
Contents About This Manual ..................2 Getting Started ..................... Getting to Know Your Phone ..................7 Knowing the Keys ....................... 9 Installing the micro-SIM Card ..................9 ................11 Charging the Battery ....................12 Extending the Battery Life ..................12 Restarting the Phone ....................13 Setting Up for the First Time ..................
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Notification Icons ....................... 18 Managing Shortcuts and Widgets................20 Organizing With Folders .................... 21 Rearranging the Favorites Tray .................. 21 Entering Text ......................22 Editing Text ........................ 23 Opening and Switching apps ..................23 Connecting to Networks and Devices ............. 24 Connecting to Mobile Networks ..................
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Accounts ....................41 Adding or Removing Accounts ................... 41 Email ......................41 Set Up the First Email Account .................. 42 Checking Your Emails ....................42 Responding to an Email .................... 42 Writing and Sending an Email ................... 43 Adding Signature to Your Emails ................43 Adding and Editing Email Accounts ................
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Working With Pictures ....................52 Sound Recorder ..................53 Recording a Voice Memo ................... 53 Playing a Voice Memo ....................53 More Apps ....................54 File Manager ......................54 Calculator ........................54 Clock ......................... 54 Downloads......................... 55 Settings ...................... 55 Wireless &...
Getting Started Getting to Know Your Phone Indicator light Sensor Proximity & light Front camera sensor Charger /micro-USB Interface Volume key Power key sensor Back key sensor Menu key Home key...
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Vice microphone Back camera Flash Speaker Headset interface Microphone...
Knowing the Keys Function Press and hold to turn on your phone. Power Key Press and hold to power off your phone. Press to switch your phone to sleep mode. Press to wake up your phone. Home Key Touch to return to the Home Screen from any application or screen. Touch to get the options for the current screen: Wallpaper, Manage Menu Key apps, System settings.
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2. Remove the battery. 3. Hold the micro-SIM card with the cut corner oriented as shown and push it into the card slot. CAUTION: To avoid damage to the phone, please do not use other kinds of SIM cards, and do not use a non-standard micro-SIM card.
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Installing the micro SDHC Card The micro SDHC card (sold separately) can be installed and removed while the phone is turned on. Remove the microSDHC Card From Your Phone before removing it. Remove the back cover of the phone. Remove the battery. Hold the micro SDHC card with the cut corner oriented as shown and push it into the card slot.
If the battery is low, there will be a pop-up message on the screen. As you charge your phone, the screen will tell you the exact battery level each time you wake up your phone. WARNING! Use only ZTE approved chargers and cables. The use of unapproved accessories could damage your phone or cause the battery to explode.
Restarting the Phone If the screen freezes or takes too long to respond, try pressing and holding the Power Key for about 10~15 seconds to restart the phone. Setting Up for the First Time When you first power on your phone after you purchase it or reset it to factory settings, you need to do some settings before using it.
Touch when you want to type using the onscreen keyboard, select onscreen items such as application and settings icons, or press onscreen buttons, simply touch them with your finger. Rotate the screen for most screens; you can automatically change the screen orientation from portrait to landscape by turning the phone sideways.
Personalizing Changing the System Language 1. Touch the Home Key > Menu Key > System settings > Language & input > Language. 2. Select the language you need. Setting the Date and Time 1. Touch the Home Key > Menu Key > System settings > Date & time. 2.
2. Adjust the volume for music, video, games, and other media, the ringtone and notification volume, and the alarm volume. TIP: You can adjust the media volume when a media application is in use by pressing the Volume Up/Down Key. If no media application is active, press the Volume Up/Down Key to adjust ringtone volume (or the earpiece volume during a call).
Protecting Your Phone with Screen Locks You can protect your phone by creating a screen lock. When enabled, you need to touch and hold the screen, draw a pattern or enter a numeric and keys. 1. Touch the Home Key > Menu Key > System settings > Security. 2.
Knowing the Basics Monitoring the Phone Status The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see. LTE connected No signal 2G connected Signal strength 3G connected...
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New SMS Upcoming event New MMS Call in progress New Email USB connected Problem with SMS/MMS delivery Downloading data Missed call Sending data New Wi-Fi network detected Open/Close the Notification Panel Notifications report the arrival of new message, calendar events, and alarms, as well as ongoing events.
Use Quick Settings The Quick Settings in the notification panel make it convenient to view or change the most common settings for your phone. Open the notification panel and touch to find the following Quick Settings. SETTINGS: Touch to open the Settings menu. Wi-Fi: Touch to turn on or off the Wi-Fi feature.
Organizing With Folders You can create folders on the Home Screen and add several shortcuts in a folder. Create a Folder 1. Touch and hold a shortcut on the home screen. 2. Drag the shortcut icon over another and release your finger. A new folder is created and both shortcuts are added into the folder.
’ To remove items from the tray: ’ Touch and hold an item in the tray and drag it out of the tray. ’ To add items to the tray: ’ Touch and hold an item on the Home Screen and drag it into the tray.
Touch to select numbers and symbols. Touch to use Google voice typing. Input Settings Choose input settings by touching the Menu Key > System settings > Language & input. In the Keyboard & input methods section, you can set the default input method and choose the settings for input methods.
NOTE: You can swipe a thumbnail sideways to remove it from the list. Connecting to Networks and Devices Connecting to Mobile Networks Select Network Operator 1. Touch the Home Key > Menu Key > System settings > More>Cellular networks 2. Touch Network operators, then touch Search networks to search for all available networks 3.
add a new APN, please contact the service provider to get the necessary information. 1. Touch the Home Key > Menu Key > System settings > More> Cellular networks > Access Point Names. 2. Touch Menu Key > New APN. 3.
Add a Wi-Fi Network You can add a Wi-Fi network if the network does not broadcast its name (SSID), or to add a Wi-Fi network when you are out of range. To connect to a secured network, you first need to get the security details from the network's administrator.
MAC address: Check the MAC address. ’ v4 address. IPv4 address: ’ v6 address. IPv6 address: ® Connecting to Bluetooth Devices ® Bluetooth is a short-range wireless communication technology. Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a distance of about 10 meters. The Bluetooth devices must be paired before the communication is performed.
Send Data via Bluetooth 1. Open the appropriate application and select the file or item you want to share. 2. Select the option for sharing via Bluetooth. The method may vary by application and data type. 3. Touch a Bluetooth device the phone has paired with or wait for it to search for new devices and touch one of them.
Charge only: Stop all USB functions. Lets you charge your phone via USB. ® Connect With Windows Media Player You can sync music on your phone and the computer installed with Windows Media Player. 1. Connect the phone with your computer via USB and choose Media device (MTP). 2.
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Share Your Mobile Data Connection as a Wi-Fi Hotspot portable Wi-Fi hotspot. You must have qualifying service on your account in order to use the Mobile HotSpot feature. NOTE: When the portable applications to access the Internet via its Wi-Fi connection. You still remain connected to the Internet via your mobile data network.
Connecting to Virtual Private Networks Virtual private networks (VPNs) allow you to connect to the resources inside a secured local network. VPNs are commonly deployed by corporations, schools, and other institutions to let people access local network resources when not on campus, or when connected to a wireless network.
Phone Calls You can place calls from the Phone/Contact app, the People/Contact app, or other apps or widgets that display contact information. Wherever you see a phone number, you can usually touch it to dial. Placing and Ending Calls Place a Call by Dialing 1.
Reject a Call When you receive a phone call, drag over to reject the call. You can also drag over to reject the call and send a preset text message to the caller. TIP: To edit the text response from within the Phone app, touch >...
3. Check the call log items you want to delete and then touch > OK to delete the call logs. Calling Your Contacts Call a Favorite Contact 1. Touch the Home Key > 2. Your favorite contacts and frequently called contacts or numbers are listed on the screen. Touch a contact or number to call it.
Touch to end the current call. WARNING! Because of higher volume levels, do not place the phone near your ear during speakerphone use. Managing Multi-party Calls When the call waiting and three-way call features are available, you can switch between two calls or set up a conference call.
Adjusting Your Call Settings Set Voicemail 1. Touch the Home Key > > > Settings > Calls> Voicemail. Touch service to select voicemail service provider. Your carrier is the default. Touch Setup > Voicemail number to view the voicemail number. Touch Sound to set the notification sound for new voicemails.
Forward Incoming Calls Call forwarding feature allows you to forward your incoming calls to another phone number. 1. Touch the Home Key > > > Settings > Calls > Call forwarding. 2. Touch an available option (Always forward, when busy, when unanswered, when unreachable) to enable it.
1. Touch to add a new contact. 2. Touch the account field near the top of the screen to choose where to save the contact. If a sync account is selected, the contacts will be synced automatically with your account online. 3.
Share Contacts 1. Touch the Home Key > and touch the all contacts tab. 2. Touch the Menu Key > Share visible contacts. 3. Choose to share the contacts via SMS, MMS, Email, Bluetooth, Drive or Gmail . Working with Groups View Your Contact Groups 1.
3. Touch > Edit to edit the group name. Or touch to delete and remove them. Searching for a Contact 1. Touch the Home Key > 2. Touch > search box at the top of the screen. 3. Input the contact name you want to search for. The contacts matched will be listed. Editing Contacts Edit Contact Details 1.
Accounts Adding or Removing Accounts ® You can add multiple Google Accounts and Microsoft Exchange ActiveSync accounts. You may also add other kinds of accounts depending on the apps installed on your phone. Add an Account 1. From the Home Screen, touch the Menu Key > System settings > Accounts > Add account.
Set Up the First Email Account 1. When you open Email for the first time, enter your email address. Then touch Next to set Account type. Choose one type and fill the password in the next interface. NOTE: You can also enter these details manually by touching Manual setup or when automatic setup fails.
Writing and Sending an Email 1. Open your email Inbox and touch NOTE: If you have more than one email account added on the phone, touch the sender line to select the account you want to use for sending the message. 3.
Edit an Email Account You can change a number of settings for an account, including how often you check for email, receive mails. 1. Open Email to get the Inbox screen. 2. Touch > Settings and touch the account whose settings you want to change. 3.
Messaging You can use Messaging to exchange text messages (SMS) and multimedia messages (MMS). Opening the Messaging Screen Touch in the Home Screen and select Messaging. The Messaging screen opens, where you can create a new message, search for messages, or open an ongoing message thread.
3. Touch the Menu Key > Add subject to add a message subject. 4. Touch NOTE: When you enter an email address as a recipient, add a subject, or attach a file, the message is automatically converted to a multimedia message. When you delete such recipient information, the message is converted to a text message.
5. Touch DELETE. To delete message threads: 1. On the Messaging screen, touch and hold one thread you want to delete. 2. If there are more threads you want to delete, touch them one by one. 3. Touch at the top. 4.
Calendar Calendar on the phone works with the web-based Google Calendar service for creating and managing events, meetings, and appointments. It also works with the Microsoft Exchange ActiveSync calendar once you sign into your Exchange account on the phone. To open Calendar, touch in the Home Screen and select Calendar.
View Event Details In Agenda, Day, or Week view, touch an event to view its details. In Month view, touch a day to switch to Day view. Then touch an event to view its details. Creating an Event 1. In any Calendar view, touch >...
Capturing a Photo 1. Touch in the Home Screen and select Camera. 2. Aim the camera at the subject and make any necessary adjustment. Panorama setting mode Motion video track mode Shutter Live photo button mode Photos normal and videos mode Front camera V-sign...
Customizing Camcorder Settings Before recording a video, you can touch to open the following camcorder setting options. Self timer: Set a time delay before the camera takes a picture automatically after you touch the shutter icon, or turn off this feature. Picture size: Adjust the picture size.
1. Touch and hold an album until it is selected. 2. Touch more albums that you want to delete. 3. Touch > Delete > OK. Working with Pictures Touch a picture in an album to view the picture in full screen. Double-touch the picture, or pinch two fingers together or spread them apart to zoom out or in.
Apply effects such as bleach, blue, instant and so on. Crop, straighten, mirror, rotate the picture and so on. Adjust exposure, vignette, shadows, sharpness and so on. 5. Touch 6. Touch SAVE to save the new picture. Share Your Pictures 1.
2. Touch the title of a memo to play it. If you want to delete any saved recording, long press one item and then touch > OK. More Apps File Manager Quickly access all of your images, videos, audio clips, and other types of files on your phone and on the memory card.
Stopwatch and Countdown 1. Touch in Clock app to use the countdown or stopwatch. Countdown allows you to set a time and count down to zero, while Stopwatch allows you to record lap times. World Time 1. Touch in Clock app to check local time for cities around the world. 2.
and Devices Connecting to Bluetooth Devices. Data Usage Touch the ON/OFF switch to turn on or off cellular data in the CELLULAR tab. You can check how much data has been used during the time cycle you set, set a cellular data limit and warning, see what apps have been using mobile data, or restrict background data for individual apps.
● Wallpaper: Select a background image for the Home Screen. ● Sleep: Set the length of time of inactivity before the screen turns off. ● Daydream: Turn on or off daydream. ● Font size: Set the font size of the text on the screen. Storage Check memory information for your memory card and internal storage.
● Encrypt phone: Encrypt your data on the phone to protect your privacy. ● Set up SIM card lock: ● Lock SIM card: Activate or deactivate the PIN lock to require PIN before accessing the SIM card. ● Change SIM PIN: Change the PIN used to access the SIM card. ●...
System Date & time Set date, time, time zone, and how date and time are displayed. You can also use network-provided data. Accessibility Configure accessibility plug-ins on your phone, such as using TalkBack for low-vision users. Printing Configure cloud printing service options, manage print jobs and more. About Phone View phone status and legal information.
Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Possible causes Possible solution...
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Problem Possible causes Possible solution Unable to select Your service provider does not Contact your service certain features support these features, or you have provider. not applied for services that provide these features. Battery not The battery or battery charger is Contact the dealer.
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Problem Possible causes Possible solution Cannot turn your Battery power has been depleted. Recharge the phone’s phone on battery. Micro-SIM card Micro-SIM card malfunction or Take the micro-SIM card to error damage. your service provider for testing. Micro-SIM card inserted Insert the micro-SIM card improperly.
Problem Possible causes Possible solution Phone crashes, Some third-party software is not Reset the phone to factory reboots, freeze, or compatible with your phone. status. cannot be powered on Enter safety mode and uninstall the software that may cause the problem. Upgrade the phone software.
Keep away from pacemakers and Avoid contact with liquids. Keep your other electronic medical devices. phone dry. Turn off when asked to in hospitals Don’t take your phone apart. and medical facilities. Turn off when told to in aircrafts Only use approved accessories. and airports.
● Keep the screen and camera lens clean. Unclean screen or camera lens may slow down the phone's reaction to your operations or lower image quality. ● Clean the device and its accessories with a soft material such as cleaning cloth for eyeglass lenses.
Electrostatic Discharge (ESD) Do not touch the SIM card’s metal connectors. Normal Use Position When placing or receiving a phone call, hold your phone to your ear, with the bottom towards e bottom towards your mouth. Air Bags Do not place a phone in the area over an air bag or in the air bag deployment area as an airbag inflates with great force and serious injury could result.
Phone Heating Your phone may become warm during charging and during normal use. Electrical Safety Accessories Use only approved accessories. Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit in the battery terminals.
achieve this, use the phone on the opposite ear to your pacemaker and do not carry it in a breast pocket. Hearing Aids People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby. The level of interference will depend on the type of hearing device and the distance from the interference source.
Explosive Environments GasStations and Explosive Atmospheres In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your phone or other radio equipment. Areas with potentially explosive atmospheres include fueling areas, below decks on boats, fuelor chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders.
The FCC has granted an Equipment Authorization for this device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this device is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/ea/fccid/ after searching on: FCC ID: SRQ-Z820 For body worn operation, this device has been tested and meets the FCC RF exposure...
connected. ● Consult the dealer or an experienced radio/TV technician for help. Hearing Aid Compatibility (HAC) regulations for Mobile phones In 2003, the FCC adopted rules to make digital wireless telephones compatible with hearing aids and cochlear implants. Although analog wireless phones do not usually cause interference with hearing aids or cochlear implants, digital wireless phones sometimes do because of electromagnetic energy emitted by the phone's antenna, backlight, or other components.
higher of the two ratings. (Note that not all hearing devices have telecoils in them.) Your phone meets the M4/T3 level rating. Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you find this rating. For more information about FCC Hearing Aid Compatibility, please go to http://www.fcc.gov/cgb/dro.