Troubleshooting Network Problems
Press the SMART
button to
1
access the Smart HOME menu.
Select Settings and press
(Wheel).
Select the NETWORK
2
Network Status menu.
Follow the instructions below that correlate
to your network status.
Check the TV or the AP (Router).
When an
appears on TV, but an X on
Gateway.
1
Check the connection status of the TV,
AP (Router) and cable modem.
2
Power off and power on the TV,
AP (Router) and cable modem.
3
If you are using a static IP, enter the IP
directly.
4
Contact internet companies or AP (Router)
companies.