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Summary of Contents for CTEK Z4400
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Page 1: User Manual
USER MANUAL Ctek Z Series SkyRouter Cellular Application Platform Models Z4200 and Z4400 (Release 4.02.02 and newer) Ctek – Things That Move Data... -
Page 2: Table Of Contents
14 November 2014 Table of Contents TABLE OF CONTENTS TABLE OF FIGURES PREFACE INTRODUCTION Theory of Operation Features CONNECTORS, LIGHTS, SWITCHES, AND JUMPERS Switches Lights Connectors (see Figures 2 and 3 below) START UP Power Factory Defaults Connecting the Antenna Connecting to the Ethernet Port –... -
Page 3: Table Of Figures
FIGURE 8 - Z4200 (CDMA) WIRELESS INTERFACE ........................11 FIGURE 9 - Z4200 NETWORK SELECT .............................. 12 FIGURE 10 - Z4400 (HSPA) WIRELESS INTERFACE ........................12 FIGURE 11 - ETHERNET CONFIGURATION – NETWORK GATEWAY..................14 FIGURE 12 ETHERNET CONFIGURATION – NETWORK CLIENT ....................15 FIGURE 13 - RS232/485 CONFIGURATION ............................ - Page 4 FIGURE 21 - LOCATION SOURCE..............................29 FIGURE 22 - WIRELESS STATUS (Z4200) ............................30 FIGURE 23 - WIRELESS STATUS DETAILS............................32 FIGURE 24 - WIRELESS STATUS Z4400 ............................34 FIGURE 25 - ETHERNET STATUS ..............................35 FIGURE 26 USER ACCOUNTS - ADD..............................36 FIGURE 27 - USER ACCOUNTS SELECT............................
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Page 5: Preface
IP routing capabilities to include routing and network address translation (NAT) over cellular wireless networks. As with most routers Ctek’s Z Series can be viewed as having a Local Area Network (LAN) side and a Wide Area Network (WAN) side. Traffic originating at the router’s Ethernet or Serial port is considered LAN traffic. The Wide Area Network connection is over the wireless network’s bearer channel(s). -
Page 6: November 2014
2) Wireless Interface a. Enable/Disable WAN Interface b. Enable/Disable inbound IP requests c. DDNS Interoperability with Ctek's enhanced UDP interface d. DDNS Interoperability with BIND or MS Server e. SkyCloud visual DDNS (introduced in 4.2) Advanced cloud based network management (introduced in 4.2) g. -
Page 7: Connectors, Lights, Switches, And Jumpers
14 November 2014 2 Connectors, Lights, Switches, and Jumpers 2.1 Switches Referring to Figure 1, there are two switches on the front of the Z Series router. S1 (Reset) causes a hard reset of unit. S2 (DFLT) is used to restore the firmware settings that were included when the product was shipped from the factory. To restore factory defaults, the unit must be running. -
Page 8: Connectors (See Figures 2 And 3 Below)
14 November 2014 Link - Multi-color (red/green). Indicates: a) Status of IP connection b) Type of transport (EV-DO or 1xRTT) Display Definition No Connection (IP address) Green Connection established on 1xRTT or GPRS Connection established on EV-DO or HSPA 2.3 Connectors (see Figures 2 and 3 below) RS232 Connector –... -
Page 9: Figure 3 - Z4200U Connectors
14 November 2014 The J1 pin out configuration is as follows: Terminal Block Pin JP1 & JP2 (internal) Center to Right JP1 & JP2 (internal) Center to Left Pin 1 Din Src – Discrete Input Source Pin 2 TR- of RS-485 auxiliary serial port Din –... -
Page 10: Start Up
Before starting connect the supplied 12VDC power adapter or an external 9 - 24VDC power source to the power connector as described in Section 2. The adapter supplied with your router is suitable for use with 120VAC 60-hertz wall power. If you need a different power solution contact Ctek. 3.2 Factory Defaults Series 4200/4400 SkyRouters are shipped with the following factory default settings ... -
Page 11: Figure 4 - Windows Configuration
14 November 2014 Figure 4 - Windows Configuration... -
Page 12: Administration, Configuration And Status
The default User ID is “ctek” (without the quotes) and the default Password is also “ctek”. Be sure to change the user ID and password and record your new selections. Later in this document, the set-up of additional users is covered. -
Page 13: Figure 6 - Z4200 Top Menu
14 November 2014 When you have completed the login process you will be presented with the top-level administration menu. Notice that the SkyRouter’s firmware release level, input voltage level, and ambient temperature inside the case are displayed. Figure 6 - Z4200 Top Menu An optional top level menu is displayed if IPsec settings have previously been set to allow only secure traffic. -
Page 14: Figure 7 - Z4400 Top Menu
14 November 2014 Figure 7 - Z4200 Menu without routing Figure 7 - Z4400 Top Menu... -
Page 15: Interfaces
Figure 8 - Z4200 (CDMA) Wireless Interface Network Select – Note: This setting should only be changed after consulting with Ctek Support. This pull down menu allows the user to control the home network setting of the CDMA connection, effectively limiting the scope of the... -
Page 16: Figure 9 - Z4200 Network Select
LCP Echo – Used on some International networks. For all US networks LCP echo packets should be turned off, meaning this box should be unchecked. If you have questions check with Ctek support. Wireless Connection – Used to enable/disable the wireless WAN connection. - Page 17 LCP Echo – Used on some International networks. For all US networks LCP echo packets should be turned off, meaning this box should be unchecked. If you have questions check with Ctek support. SMSC Address – Short Message Service Center Address. A number prefixed with a plus (+) sign that specifies the service center that will handle SMS traffic.
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Page 18: Configuring The Ethernet Interace
14 November 2014 4.2.2 Configuring The Ethernet Interace The Ethernet configuration screen presents two buttons that determine whether a unit will operate in Gateway mode where a cellular WAN is used or in Network Client mode where the unit is subtended from one or more upstream routers and may or may not receive its DHCP information from an upstream device. -
Page 19: The Rs232/Rs485 Interface
14 November 2014 Figure 12 Ethernet Configuration – Network Client IP Address – Used to set the base address of the SkyRouter’s LAN segment. Net Mask – The net mask that will be applied to the base LAN address to define the range of this LAN segment Gateway –... - Page 20 14 November 2014...
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Page 21: Figure 13 - Rs232/485 Configuration
14 November 2014 AD feature. In addition the RS232 port can be configured to establish a Point-To-Point Protocol (PPP) connection over a serial link. Figure 13 - RS232/485 Configuration Bit Rate – Selects transmit and receive speed. This setting is available on both the RS232 and RS485 ports. Character Length –... -
Page 22: Serial Communications Services
This section of the Z4200/Z4400 User Manual describes the administrative controls and basic operation of the Serial Pad feature. Details of dialing and control options are further described in Ctek TechNote TN007 which is available on the Ctek web site at www.ctekproducts.com. -
Page 23: Figure 15 - Tcp Pad Configuration
14 November 2014 4.2.2.1 TCP PAD Services Figure 15 - TCP PAD Configuration Theory of Operation Call Answering - The TCP PAD offers two standard methods for call answering: Auto Answer - The PAD automatically responds to a TCP session AT Command Initiated Answer - The TCP PAD responds to an AT command requesting answer Call Initiation - The TCP PAD offers three standard methods for call initiation: AT Command Initiated Dialing - Call setup occurs as the result of an AT dial command... - Page 24 14 November 2014 Auto Dial (leased line) Mode - In auto dial (leased line) mode, the PAD provides auto-dial and auto-recovery facilities so that a connection is always available. The PAD may be configured to auto-dial as many as four destinations.
- Page 25 14 November 2014 Auto – PAD automatically attempts to connect to the destinations defined in the Outbound IP Parameters. The PAD will start with destination 1 and will continue to sequence through all defined destinations until a connection is established. *** NOTE ***: If Auto is selected for Dial Mode, then Answer Mode is effectively disabled since the PAD will be continuously attempting to establish an outbound connection.
- Page 26 14 November 2014 Accept calls from all IP addresses or Accept calls from only the following IP addresses – Allows the user to selectively accept inbound calls based on the source IP address. Data Management Parameters Termination Character – The user may define a termination character that will cause any buffered characters to be sent. In conjunction with the Termination Character parameter, the user may define the length of a block check sequence in Block Check Length that follows the termination character.
- Page 27 14 November 2014 In the following case, both the IP address and port number is retrieved from default Destination 1 of Outbound IP Parameters: In the following cases, both the IP address and port number is retrieved from the specified Destination of Outbound IP Parameters: ATDS=1 ATDS=2...
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Page 28: Figure 16 - Udp Pad Configuration
14 November 2014 4.2.2.2 UDP PAD Services Figure 16 - UDP Pad Configuration PAD Operational Mode Outbound IP Parameters. Inbound IP Parameters This setting is used to select whether the UDP PAD will operate in client or server mode. In client mode the PAD will transmit to a server defined by the Outbound IP Parameters. -
Page 29: Figure 17 - Ppp Configuration
14 November 2014 When receiving characters from the serial interface, receipt of this character will cause buffered data to be sent over the TCP connection. If no character is defined buffered data is transmitted based on maximum block size or character timer (defined below). -
Page 30: Configuring The Relay Input Interface
14 November 2014 Enables or disables the LCP Echo message over the PPP connection DNS Address Source – In most cases this parameter should be set to Acquire From Wireless Network. In this case, when you click on the Update button, the router will verify that it has been connected to the wireless network and that the wireless network has provided DNS addresses. -
Page 31: Configuring The Relay Output (Driver) Interface
14 November 2014 On Opening - Respond when relay contacts go open Maximum Trigger Rate – This setting determines how often the router will send a “relay event” message. If the relay event is recurring at a rapid rate this setting will prevent an undesirable “flood” of messages. If Maximum Trigger Rate is set to "Always"... -
Page 32: Figure 19 - Relay Output Configuration
14 November 2014 Figure 19 - Relay Output Configuration Relay Managed By Automation Control – When set to Yes the relay is controlled as an Output Pin with the Automation Control application. When No the relay is solely under the control of the web screen and SMS interface. Set Relay Output State –... -
Page 33: Configuring The Time Source
14 November 2014 4.2.5 Configuring the Time Source Figure 20 - Time Source Date and Time from: Determines the source of time for the SkyRouter and its applications NTP Server Address: If a Network Time Protocol Server is selected its IP address goes here Time Zone Correction: Most cellular networks report local time. -
Page 34: Status
Either level can be refreshed (updated) in real time using the Refresh button at the bottom of the page. The Wireless Status interface is display only. This manual section explains both the Z4200 (CDMA) Wireless Status screen and the Z4400 (HSPA) screen as they are different. Wireless Status Summary Screen (Z4200) Figure 22 - Wireless Status (Z4200) Wireless Status Field Definitions –... - Page 35 14 November 2014 Signal Level (RSSI) – A measure of the strength of the wireless signal that your router is currently seeing. A larger negative number indicates a marginal network connection. Typically this number will be in the range of -75 - -95dBm although there are many locations where the value will be outside of the typical range.
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Page 36: Figure 23 - Wireless Status Details
14 November 2014 Wireless Status Screen (Z4400) Figure 23 - Wireless Status Details Definitions – Detailed Display The Wireless Status Details screen is subdivided into four panels, Radio Configuration, Current Status, EV-DO Status and 1xRTT status. All values found on the Summary screen are repeated on the Details screen. - Page 37 14 November 2014 Hardware Rev – The revision level of the radio module. MSID – Mobile Station Identification (MSID) a second phone number assigned to the module Current Status Panel Current Temp – The temperature currently being sensed by the radio module. Values are in Centigrade. Activation Status –...
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Page 38: Figure 24 - Wireless Status Z4400
14 November 2014 Wireless Status Screen (Z4400) Figure 24 - Wireless Status Z4400 Carrier – Often referred to as the Mobile Operator Network Status – Possible values are “In Service”, “No Service”, or “Service Denied”. Indicates the state of the network as seen through your particular router Service Type –... -
Page 39: Ethernet Status
14 November 2014 Roam Status – Indicates the network’s view of the current geographic location of your router. The possible values are “Not Roaming”, or “Roaming”. An indication of Roaming may or may not impact your data transmission costs. Charges are a function of your rate plan, not necessarily linked to the networks notion of roaming. -
Page 40: Services
4.4.1 User Accounts The default user account on a SkyRouter is account ID ctek, it should be changed as soon as practical. Additional user accounts may be added as desired. Each account created can have or be denied administrative privileges. Referring to the figure below selecting the first check box assigns administrative capabilities to a user. -
Page 41: Routing And Forwarding Services
192.168.1.102. Referring again to Figure 29 a service named “Ctek SkyRouter Demo – San Pedro, CA” will be advertised or made available. Both administrative users and permission level (p1 – p8) users will have access to this service. If the Advertising feature is used the Administrative Login screen will no longer greet incoming WAN users, instead they will be presented with a Services screen as shown in Figure 30. -
Page 42: Figure 29 – Advertising
14 November 2014 Of Local Address – Used to specify the LAN side address of the routing operation. With the introduction of the Point-To- Point protocol feature for the RS232 port the routing field edits have been relaxed to allow multiple Class C ranges of IP addresses since the PPP connection will often be connecting into a different LAN segment. -
Page 43: Gre Tunneling Services
14 November 2014 4.4.3 GRE Tunneling Services Figure 30 - GRE Tunneling Configuration Tunnel Select – Places GRE tunnel in operation. Options are None, Tunnel 1, Tunnel 2, Both Tunnel 1 and Tunnel 2 WAN MTU/MRU – Adjusts MTU (Maximum Transmission Units) and MRU (Maximum Receive Units) for 24 bytes of tunnel overhead. -
Page 44: Figure 31 - A Gre Tunnel
14 November 2014 Local Tunnel IP - The address used to construct the local end of the GRE tunnel Net Mask (next to Local Tunnel IP) – The mask limiting the range of addresses connecting to the local tunnel Figure 31 - A GRE Tunnel... -
Page 45: Ipsec Services
14 November 2014 4.4.4 IPsec Services The SkyRouter’s IPsec functionality provides up to eight secure encrypted tunnels between routers. When the IPsec menu item is selected the following screen is displayed. Figure 32 - IPsec Administration Tunnel Select – Select the tunnel to be configured. Up to eight tunnels are supported. - Page 46 14 November 2014 IPSEC – Enabled or disabled. A system level parameter Security Level - A system level parameter Allow Internet and Secure Traffic – In this mode IP traffic addressed for the IPsec tunnel will be transmitted through the tunnel. Other traffic will continue to route over the open IP network. This setting allows web type traffic to co-exist with secure traffic on the same SkyRouter.
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Page 47: Admin Screen Services
14 November 2014 selection choices with this panel for Phase 1 and Phase 2 are identical but repeated so that different choices can be applied to Phase 1 and Phase 2 Phase 1 and Phase 2 Encryption - Choices are 3des, or aes. Authentication - Choices are sha1, or md5 DH Group - Defines what size modulus to use for Diffie-Hellman calculation. -
Page 48: Wireless Activation Services (Z4200 Cdma Only)
14 November 2014 4.4.6 Wireless Activation Services (Z4200 CDMA Only) Note – Before using the Wireless Activation Services Interface for any purpose you must first turn off the router’s WAN interface. This is accomplished by setting the Wireless Connection pull down on the Wireless Interface screen to disabled, clicking update, and then doing a restart of the unit. -
Page 49: Figure 36 - Activation Control
14 November 2014 Selecting the Over The Air Activation option on either of these screens will cause the actual activation screen (Figure 34) to be displayed. Figure 36 - Activation Control Activation Status – Activated or Not Activated Network Stability – Indicates OK For Activation if during the previous two minute sample period the RSSI is less that (smaller negative number) -99dBm, the SID has not changed, and the unit has access to 1xRTT connectivity. -
Page 50: Figure 37 - Activation Log
14 November 2014 Figure 37 - Activation Log Manual Configuration – Manual activations are performed using specific AT commands to program the router’s radio module. The Manual Session selection is a general purpose AT command interface that can be used to perform manual activations or to enter and observe other AT commands as required. -
Page 51: Figure 38 - Manual Activation
14 November 2014 Figure 38 - Manual Activation PRL Updates – (Sprint) For information on manually updating a PRL on a Sprint router see TechNote TN0015. To update a PRL on the Verizon Wireless network the activation process should be redone. *** NOTE *** Over the air PRL updates on the Sprint network are not currently implemented. -
Page 52: Ddns Services
(DDNS) calledEW/UDP. EW/UDP is Ctek’s standard DDNS service and is available on every SkyRouter. It provided domain name resolution using the EW/UDP protocol developed by Ctek. Two additional value added services are available from Ctek are the SkyCloud Visual Navigation and Management Service and the SkyCloud Network Management Service. -
Page 53: Options
14 November 2014 Primary DDNS Server: - The IP address of a EW/UDP or SkyCloud Server Primary DDNS Server: - The IP address of a EW/UDP or SkyCloud Server Disable/Enable SkyCloud Location Services – When disabled location information is not sent to the VDDNS server. Name resolution continues to function and any selected network management data will continue to be sent. -
Page 54: Tools
14 November 2014 Figure 42 - Applications (Examples) 4.5.2 Tools With the standard SkyRouter release the Tools category offers a limited subset of the TCOPlus feature group. Currently the Over-The-Air Firmware update mechanism is provided. Figure 43 - Tools (Standard Release) -
Page 55: Flash Update Client
They don not back up the system program files. Firmware updates provides a method of loading a special archive in the Ctek Installer format onto the system where the programming contained within the installer will perform updates or complete other tasks as needed. -
Page 56: Figure 45 - Backup/Restore
14 November 2014 Figure 45 - Backup/Restore Most of Ctek’s applications make use of specialized configuration files. As applications are configured, the backup/restore utility automatically reconfigures to enable the required backup capabilities for the newly enabled applications. The figure below shows the backup/restore menu with applications installed. -
Page 57: Sim Editor (Z4400 Hspa Only)
14 November 2014 Figure 47 - Tools (With TCOPlus) The entire TCOPlus feature group is available as a value added option for the Z Series models. For details refer to Ctek Application Programming Note APN001. 4.5.5 SIM Editor (Z4400 HSPA Only) Many network operators issue SIM cards that do not contain the MSISDN (phone number) assigned to the account. -
Page 58: At Commands (Z4400 Hspa Only)
14 November 2014 4.5.6 AT Commands (Z4400 HSPA Only) This screen allows the user to write AT style commands directly to the radio module. Equivalent functionality for Z4200 (CDMA) models is available through the Manual Configuration screen available under the Activation menu selection. -
Page 59: Specifications
14 November 2014 5 Specifications See individual product data sheets 6 Certifications FCC Part 15 This equipment has been tested and complies with the limits for a Class A computing device according to U.S. Code of Federal Regulations, Title 47, FCC Rules and Regulations Part 15. Operation is subject to the following two conditions: 1) This device may cause harmful interference, and 2) This device must accept any interference received, including interference that may cause undesired operation. -
Page 60: Appendix A - Discrete I/O Electrical Drawings
14 November 2014 7 Appendix A – Discrete I/O Electrical Drawings... - Page 61 14 November 2014...
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Page 63: Appendix B - Led Troubleshooting Guide
14 November 2014 8 Appendix B – LED Troubleshooting Guide...
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