Troubleshooting - Asus SP-AC2015 Wi-Fi Connect User Manual

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Troubleshooting

NOTE: If you encounter problems that are not mentioned in
this chapter, contact the ASUS Technical Support.
Troubleshooting
I cannot access a web browser for configuring the router.
• Delete the cookies and files in your web browser. To do this,
follow these steps:
1. From your Internet Explorer 8, click Tools > Internet
Options...
2. Under Temporary Internet files, click Delete Cookies...
and Delete Files...
NOTE: The commands for deleting cookies and files vary with
the web browser.
• Disable the proxy server settings, cancel the dial-up
connection, and set the TCP/IP settings to obtain IP
addresses automatically. For more details, refer to the section
Before you proceed in this user manual.
The client cannot establish a wireless connection with the
router.
Out of Range:
• Put the router closer to the wireless client.
• Try to change the channel settings.
Authentication:
• Use wired connection to connect to the router.
• Check the wireless security settings.
• P ress the Reset button at the rear panel for more than five
seconds.
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