FLO TV PTV350 User Manual

Personal television
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FLO TV™
Personal Television
User Guide

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Table of Contents
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Summary of Contents for FLO TV PTV350

  • Page 1 FLO TV™ Personal Television User Guide...
  • Page 2 FLO TV Incorporated f/k/a MediaFLO USA, Inc. and QUALCOMM Incorporated 5775 Morehouse Drive San Diego, CA 92121-1714 U.S.A. Copyright © 2010 FLO TV Incorporated, a Qualcomm company All rights reserved Not to be used, copied, reproduced in whole or in part, nor its contents revealed in any manner to others without the express written permission of FLO TV.
  • Page 3: Table Of Contents

    2.1.4 Choosing a subscription ....................12 2.1.5 Providing payment information ..................13 2.1.6 Security ..........................13 3 Basics ........................14 3.1 FLO TV Personal Television at a glance .................14 3.2 Buttons and controls ........................14 3.3 Icons ............................16 3.4 Adjusting brightness.........................17 3.5 Adjusting the volume level .......................17 3.6 Sleep mode..........................17...
  • Page 4 7.1 Receiving a software update notice ..................33 7.2 Updating device software......................33 8 Troubleshooting....................34 8.1 No TV signal ..........................34 8.2 Restarting and resetting your FLO TV™ Personal Television ..........34 8.3 Headphones do not fit in jack....................34 9 Getting Help......................35 9.1 Tutorial videos..........................35 9.2 Subscription help ........................35...
  • Page 5 11.6 Sides of the device.........................46 11.7 Internal smart card, antenna, and vibrator ................46 11.8 Using the viewing stand ......................47 11.9 Battery life ..........................47 11.10 Replacement accessories/parts...................47 12 Index........................48 FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 6: Getting Started

    1 Getting Started 1.1 What you need FLO TV™ service in your area. Please visit the FLO TV web site (www.flotv.com/maps) to check the coverage maps in your area. 1.2 What’s included Item What you can do with it FLO TV™ Personal Television with an...
  • Page 7: Installing The Battery

    Your device should be shipped with a partially charged battery. A low battery notification can be manually dismissed, but you will want to connect the device to a power charger to continue watching the FLO TV service. To charge the battery Provide power to the device using one of the following methods: Connect the device directly to a power outlet using the adapter.
  • Page 8: Powering The Device On And Off

    2. Read and Agree to the Distraction Warning. To power the device off Press and hold until the FLO TV splash screen appears. The screen powers off and all buttons become unresponsive, except for the battery indicator and Sleep/Power button.
  • Page 9 These openings must not be blocked or covered. Avoid unstable mounting Do not place the product on an object with an unstable base. FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 10 Unplug the product from the wall outlet before cleaning. Do not use water, liquid cleaners or aerosol cleaners. Use the included cloth to clean the LCD screen. FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 11: Subscribing To Flo Tv

    2 Subscribing to FLO TV To subscribe to the FLO TV service, your device will need to be powered on and within a FLO TV coverage area. FLO TV coverage maps can be found at www.flotv.com/maps You will need the following information readily available to proceed with online activation:...
  • Page 12: Creating Your Account

    2. If applicable, enter a coupon code at the bottom of the window and click Apply. 3. Click Order this Package. After you select the package, you may be prompted to choose either a monthly or yearly pricing plan. FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 13: Providing Payment Information

    1-888-99-FLOTV (888-993-5688). 2.1.6 Security Due to security reasons, if you have not viewed the FLO TV service for extended periods at a time (30 – 60 days), your service will be placed on hold. In order to refresh your service, please call FLO TV Customer Care at 1-888-99-FLOTV (888-993-5688).
  • Page 14: Basics

    3 Basics 3.1 FLO TV Personal Television at a glance 3.2 Buttons and controls A few simple buttons make it easy to turn your device on and off, adjust the volume, switch between active and silent modes, change channels, and charge your device.
  • Page 15 Mute button Press the Mute button to mute or un-mute television audio. Viewing stand The built-in viewing stand allows you to enjoy the FLO TV™ service hands-free. Be careful when adjusting the stand so you don’t over-extend it. USB port The Micro-B USB 2.0 high-speed port allows you to charge the device when connected to a...
  • Page 16: Icons

    Device Options menu Help Info Program is locked; see Parental Controls Unlocked; see Parental Controls Reminder is set Data unavailable Back button Alert/Notification Replay (Help video) Play (Help video) FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 17: Adjusting Brightness

    Briefly press the Standby/Power button to wake up the device and touch the wake-up button on the screen. The device resumes playing the channel prior to entering Sleep mode. FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 18: Audio-Only Mode

    To turn on the display again without disrupting the audio, briefly press the Standby/Power button. 3.8 Auto timeout To preserve battery life, your FLO TV™ Personal Television is set to turn off the screen if no video is playing and the device has been idle for 60 seconds.
  • Page 19: Settings

    Alarms do not record the upcoming program. To set a reminder 1. View the program information. 2. Touch Set Reminder. 3. Touch OK to confirm the Reminder FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 20: Receiving Reminder Notifications

    The device displays an alert for the first program 1 minute before the program begins. View the program by touching the main text region of the notification. Dismiss the notification by touching in the notification. FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 21: Turning On Parental Controls And Setting Your Pin

    5. Slide the Parental Controls setting from ON to OFF. All programming is now allowed for viewing. NOTE: Turning off parental controls requires you to set a new PIN when you re-enable Parental Controls. FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 22: Resetting The Pin

    There is no limit to the number of times you can enter an incorrect PIN. 4.2.5 Setting TV viewing limits The majority of television programs have ratings, and your FLO TV™ Personal Television allows you to set a programming rating limits. If a viewer selects a program with a rating exceeding the set limit, the program is blocked ( ) and not accessible without entering the designated PIN.
  • Page 23: Setting Movie Viewing Limits

    If you have not previously set Parental Controls, the default setting is the lowest rating available. 1. Touch ! Parental Controls. Ensure that this feature is ON. FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 24: Setting Audiocast Listening Limits

    1. Touch Settings ! Parental Controls. Ensure that this feature is ON. 2. Touch Restricted Channels. 3. Touch each of the channels that you want to restrict viewing. 4. Touch to save your selection. FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 25: Receiving An Alarm Notification

    To set the alarm 1. Touch Settings ! Alarm Clock. 2. Slide the Alarm Clock setting from OFF to ON, as shown: FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 26: Setting The Alarm Frequency

    1. Touch Settings ! Alarm Clock. 2. Make sure the Alarm Clock setting ON. 3. Touch Time and set the time. 4. Touch Frequency. The Frequency menu appears. FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 27: Setting The Alarm Channel

    To set the alarm channel 1. Touch Settings ! Alarm Clock. 2. Make sure the Alarm Clock setting ON. 3. Touch Channel. The Select Channel menu appears. FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 28 You can also access subscription help, and legal information. To access Device Options 1. Touch Settings ! Device Options. The Device Info screen appears. 2. Touch Subscription Help or Legal Information for additional information. FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 29: The Guide

    You can display channel information while the device is in the TV player. Touch the screen. The FLO TV™ Personal Television displays the program information bar. Channel information is also displayed after powering on the device or when changing channels.
  • Page 30: Changing Channels

    TV player automatically tunes to the next or previous station without your having to touch that channel’s information bar for confirmation. To enable: 1. Touch ! Device Options ! Channel Change. 2. Touch or slide the button to ON. FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 31: Manage Your Account Online

    Select Add Payment Method, if required. A confirmation email is sent to you upon successful completion of your purchase. FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 32: Viewing Order History

    Order history includes all order types (new, change, and remove) for all product types (subscription, time, event, and repair). 6.3 Cancelling service You may only cancel service by calling a customer service representative at 1-888-99-FLOTV (888-993-5688). FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 33: Software Updates

    If the device does not complete the software update due to a disconnection, file corruption, or some other reason, the device will revert back to the previous software build and function properly. FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 34: Troubleshooting

    If the problem persists, call FLO TV customer support at 1-888-99-FLOTV (888-993-5688). 8.3 Headphones do not fit in jack The FLO TV™ Personal Television supports third-party headsets and headphones with a standard 3.5 mm stereo mini-plug. Some headsets and headphones may not connect properly to the PTV because the plug body is too large to fit in the jack inset.
  • Page 35: Getting Help

    Subscription help may also be viewed from an unsubscribed channel. 9.3 Device information Device information is available by touching ! Device Info. Battery status, signal strength, software version, subscription help, and legal information are available. FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 36: Regulatory Agency Identifications

    For questions about features, refer to the materials provided with your device, or visit www.flotv.com. For additional questions, contact the FLO TV Customer Care Center in any of the following ways: Web: http://www.flotv.com/help...
  • Page 37: Important Health Information And Safety Precautions

    This product is intended for use when supplied with power from the designated battery or power supply unit. Other usage may be dangerous and will invalidate any approval given to this product. FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 38: Safety Precautions For Proper Grounding Installation

    Always keep the battery out of the reach of babies and small children, to avoid swallowing of the battery. Consult a doctor immediately if the battery is swallowed. FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 39: Safety Precautions For Direct Sunlight

    If you have an air bag in your car, DO NOT place installed or portable PTV equipment or other objects over the air bag or in the air bag deployment area. If equipment is not properly installed, you and your passengers risk serious injury. FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 40: Medical Devices

    Any other area where you would normally be advised to turn off your vehicle engine 10.3.4 Use with care Avoid dropping, hitting, bending, or sitting on the PTV. FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 41: Keep Device Dry

    10.3.6 Accessories Use only FLO TV-approved accessories with FLO TV devices. Use of any unauthorized accessories may be dangerous and will invalidate the device warranty if said accessories cause damage or a defect to the device.
  • Page 42: Specifications

    Via USB: 5.2 hours " Battery standby time: Up to 300 hours Playback time: FLO TV: Up to 5 hours (depending on usage) " Speakers: Stereo loudspeakers User Interface: FLO TV, with compatible hardware keypad input Connectivity: Micro USB 2.0 7/16 Dimensions (H x W x D): 7.7 cm x 11.3 cm x 1.4 cm (3...
  • Page 43: Top Of The Device

    They also light up when you press the Battery Level button. (See 1.3.2 Charging the battery and 11.9 Battery life for details.) 11.3 Bottom of the device FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 44: Front Of The Device

    Touch screen actions, with the software. Also allows finger gestures, such as swiping, flicking, and dragging. Toggles the FLO TV software between the guide and the player. Guide Button Returns to the top-level guide or player. FLO TV Confidential and Proprietary...
  • Page 45: Back Of The Device

    Open the Viewing Stand and adjust the touch screen panel to a tilting Viewing stand and Back angle. (See 11.8, Using the viewing stand, for details). cover FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 46: Sides Of The Device

    Enables the device to vibrate when issuing reminder notifications. Vibrator Connect the supplied AC adapter/charger to charge the battery. Micro-B USB 2.0 port (See 11.9 Charging the battery for details). FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 47: Using The Viewing Stand

    6-25% full 1 green LED 0-5% full 1 red LED 11.10 Replacement accessories/parts Should you require replacement accessories/parts, please contact FLO TV Customer Care at 1- 888-99-FLOTV (888-993-5688). FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...
  • Page 48: Index

    28 optional, 33 signal strength, 28 updating the software, 33 Help, 35 Software Version, 35 Reset Stan, 34 Subscription Help, 35 restart Stan, 34 TV ratings, 22 FLO TV Confidential and Proprietary May contain U.S. and international export controlled information...

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