Loss - Mercedes-Benz E-Class Coupe Operator's Manual

SmartKey
76
Problems with the SmartKey
Problem
You cannot lock or
unlock the vehicle
using the SmartKey.
You can no longer lock
or unlock the vehicle
using KEYLESS-GO.
You have lost a
SmartKey.
Possible causes/consequences and M Solutions
The SmartKey battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the SmartKey. Point the tip of the SmartKey at the
driver's door handle from close range and press the %/
& button.
If this does not work:
X
Check the SmartKey battery (
Y
necessary ( page 74).
X
Lock ( Y page 79) or unlock (
the mechanical key.
The SmartKey is faulty.
X
Y
Lock ( page 79) or unlock (
the mechanical key.
X
Have the SmartKey checked at a qualified specialist workshop.
KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for an extended period.
X
Pull the door handle and then turn the SmartKey to position 2
in the ignition lock.
There is interference from a powerful source of radio waves.
X
Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.
There is a malfunction with KEYLESS-GO.
X
Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.
X
Have KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
X
Check the SmartKey battery (
necessary ( Y page 74).
X
Lock ( Y page 79) or unlock (
the mechanical key.
X
Have the SmartKey deactivated at a qualified specialist
workshop.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
I n f o r ma t i o n P r o v i d e d b y :
Y
page 74) and replace it if
Y page 79) the vehicle using
Y
page 79) the vehicle using
Y page 74) and replace it if
Y page 79) the vehicle using