Me and My Dell
© 2014 Dell Inc.

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   Summary of Contents for Dell Inspiron 20-3045

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    Me and My Dell © 2014 Dell Inc.

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    Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States ™ and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

  • Page 3: Table Of Contents

    Contents Windows 8.1 Features Signing in Microsoft account Local account Locking and unlocking your computer Accessing the desktop Turning off your computer Start screen and tiles Apps Closing an app Snapping apps More Information Setting Up Your Computer Connecting To The Internet Connecting to the Internet Using LAN Connecting to the Internet Using WLAN Connecting to the Internet Using WWAN...

  • Page 4: Table Of Contents

    Power Adapter Battery Coin-Cell Battery Touchpad Display Touchscreen 3D Camera Keyboard Physical Keyboard Keyboard Backlight On-Screen Keyboard Keyboard Connection Types Wired Wireless Service Tag and Express-Service Code Locating the Label on Your Computer Dell Support Website BIOS Setup Program Contents ...

  • Page 5: Table Of Contents

    Storage Device Internal Storage Devices Removable Storage Devices Optical Drives and Discs Memory Cards Memory Module System Board Chipset Processor Computer Fan Thermal Grease Video Card TV Tuners Internal External Speakers 2.1 Audio 5.1 Audio 7.1 Audio Webcam Network Local Area Network (LAN) Wireless Local Area Network (WLAN) Wireless Wide Area Network (WWAN) Wireless Personal Area Network (WPAN)

  • Page 6: Table Of Contents

    Modem Router Network-Interface Controller (NIC) Wireless Wide Area Network (WWAN) Adapter Bluetooth Near-Field Communication Using Your Computer Charging the Battery Using your Keyboard Keyboard Shortcuts Keyboard Shortcuts — Windows 8.1/Windows RT Customizing Your Keyboard Changing Keyboard Input Language Using Numeric Keypad on a Laptop Using Your Touchpad Touchpad Gestures Scroll...

  • Page 7: Table Of Contents

    Using Bluetooth Pairing a Bluetooth device with your computer Using the Webcam Capturing a Still Image Recording a Video Selecting the Camera and Microphone Ports and Connectors Audio Types of Audio Ports USB Ports eSATA Visual Graphics Array (VGA) Digital Visual Interface (DVI) DisplayPort Mini-DisplayPort Advantages of DisplayPort...

  • Page 8: Table Of Contents

    Creating System Reinstall Discs Restoring Your Computer Dell Backup and Recovery Premium Upgrading to Dell Backup and Recovery Premium Restoring system data Restoring specific files or folders from a Full System Backup Restoring specific files or folders from a File & Folder Backup...

  • Page 9: Table Of Contents

    Creating system reinstall disks Restoring your computer to a previous date or factory settings Dell DataSafe Local Backup Premium Upgrading to Dell DataSafe Local Backup Premium Restoring system data Restoring data using File and Folder Local Backup Restoring specific files or folders from a Full System Backup Restoring specific files or folders from a File &...

  • Page 10: Table Of Contents

    Beep Codes BIOS Changing BIOS Settings Entering BIOS Setup Program Resetting BIOS Password Remove the CMOS Battery Use System-Board Jumper Changing the Boot Sequence Using Boot Menu Using BIOS Setup Program Getting Help and Contacting Dell Getting Help Contacting Dell Contents ...

  • Page 11: Table Of Contents

    Improving Battery Life Dell Longevity Mode Dell Desktop Mode Migration Tips Migrating from one Windows Operating System to a newer Operating System Ergonomic Instructions Dell and the Environment Regulatory Compliance Policy Contact Details for Regulatory Compliance Web site Additional Compliance Information Contents ...

  • Page 12: Windows 8.1 Features

    Windows 8.1 Features Signing in You can sign in to Windows 8.1 using either a Microsoft account or a local account. Microsoft account NOTE: To sign in using a Microsoft account for the first time, your computer must be connected to the Internet. Using a Microsoft account synchronizes settings, customizations, and so on, with your Microsoft account and other Windows 8.1 devices that you sign in to using the same email ID.

  • Page 13: Accessing The Desktop

    Accessing the desktop To access the desktop interface — like in the previous versions of Windows — tap or click the Desktop tile on the Start screen. Turning off your computer → Shut down. On the Start screen, click or tap the power icon Charms Charms provide quick access to the most common tasks such as search, share, settings, and so on.

  • Page 14: Start Screen And Tiles

    Start screen and tiles Start screen provides access to apps, friends, files and folders, and so on. You can customize the Start screen by adding, resizing, or removing tiles. You can also move tiles around and group them together. Some of the tiles are automatically updated and lets you read the news headlines, status updates, and so on.

  • Page 15: More Information

    More Information You can get more information on Windows 8.1 and the new features using any of the following resources. • Help + Tips tile • dell.com/support • microsoft.com More Information ...

  • Page 16: Setting Up Your Computer

    NOTE: Make sure Wi‑Fi is enabled on your computer. For more information on enabling wireless on your computer, see the Quick Start Guide that shipped with your computer or at dell.com/support. Windows 8.1/Windows RT 1. Make sure that wireless is enabled on your computer or tablet.

  • Page 17: Connecting To The Internet Using Wwan

    Windows 7 1. Make sure that wireless is enabled on your computer or tablet. 2. In the notification area, select 3. Click on the network you want to connect to. 4. Enter the network password, if prompted. NOTE: You may have configured the network key while setting up the router or the router may have a default network key.

  • Page 18: Setting Up Audio

    To use the built‑in speakers, play the media and set the volume to your desired level. Dell computers and tablets also support a 3.5 mm audio port to allow you to connect external speakers. If you are setting up 2‑channel audio, connect the speakers to the 3.5 mm headphone port or the audio port.

  • Page 19: Connecting 5.1 Speakers

    Connecting 5.1 Speakers Rear audio connector on the Center/LFE surround out on computer the speaker Center/LFE surround out on Front audio connector on the the computer speaker Front audio connector on Rear audio connector on the the computer speaker 5.1 channel audio cable Setting Up Your Computer ...

  • Page 20: Connecting 7.1 Speakers

    Connecting 7.1 Speakers Rear audio connector on Center/LFE surround out on the computer the speaker Center/LFE surround out Front audio connector on the on the computer speaker Side audio connector on Rear audio connector on the the computer speaker Front audio connector on Side audio connector on the the computer speaker...

  • Page 21: Setting Up Your Printer

    Setting Up Your Printer You can connect a printer to your computer using USB. Some printers may also support Wi‑Fi and Bluetooth connection. NOTE: The features supported by your printer and the steps to install may vary depending on the printer model. For more information on setting up the printer, see the documentation that is shipped with your printer.

  • Page 22: Setting Up Your Webcam

    To pair a device with your computer or tablet, see the documentation for your device. NOTE: To find out if your computer or tablet has an internal Bluetooth card, see the Specifications of your computer or tablet at dell.com/support. Setting Up Your Computer ...

  • Page 23: About Your Computer

    Power Adapter Power adapters are used to supply power to portable computers and certain desktop computers. The Dell power-adapter kit consists of the power adapter and the power cable. The power-adapter rating (65 W, 90 W, and so on) depends on the computer it is designed for, and the power cable varies based on the country where the power adapter is shipped.

  • Page 24: Battery

    Depending on the computer model, the battery on your computer may be user replaceable or may require a Dell service technician to replace. NOTE: High-capacity batteries generally have a longer life-cycle, since you need to charge high-capacity batteries less often compared to low capacity batteries.

  • Page 25: Touchpad

    Touchpad A touchpad is available on most laptops and provides the functionality of a mouse. It has a touch-sensitive surface that senses the motion and position of your finger(s). You can use the touchpad to move the cursor, drag or move selected items, and click by tapping the surface. Gesture-enabled touchpads support gestures such as zoom, pinch, rotate, scroll, and so on.

  • Page 26: D Camera

    Laptops have built-in keyboards. Tablets generally have on-screen keyboards and some tablets also support external keyboards. Dell desktops have an external keyboard connected using USB or wireless signals. The common keys available on the keyboard are: • Alphanumeric keys for typing letters, numbers, punctuation, and symbols...

  • Page 27: Physical Keyboard

    • Navigation keys for moving the cursor around in documents or windows: <Home>, <End>, <Page Up>, <Page Down>, <Delete>, <Insert>, and arrow keys Physical Keyboard Physical keyboards are used with laptop and desktop computers. Laptops generally have a built-in keyboard. External keyboards are generally used with desktop computers.

  • Page 28: On-screen Keyboard

    ]The backlit keyboard on Dell laptops have different lighting states. Press the <Fn> and the right-arrow key to toggle between the various lighting states. NOTE: Backlit keyboard may not be available on all computers. To check if backlit keyboard is available on your computer, see the Specifications of your computer at dell.com/support.

  • Page 29: Service Tag And Express-service Code

    BIOS Setup Program 1. Turn on (or restart) your computer. 2. When the DELL logo is displayed, watch for the F2 prompt to appear and then press <F2> immediately to enter BIOS setup program. NOTE: The F2 prompt stays active only for a short time. If you miss the prompt, wait for your computer to boot up to the desktop, then turn off your computer and try again.

  • Page 30: Storage Device

    Storage Device Storage devices allow you to store data for later use. Storage devices can be internal or external. Most storage devices store data till you manually delete the data. Examples of storage devices are hard-disk drives (HDD), solid-state drives (SSD), optical-disc drives, flash drives, and so on. Internal Storage Devices Internal storage devices are installed within your computer and generally cannot be removed while the computer is turned on.

  • Page 31: Memory Cards

    Memory Cards Memory cards, also referred to as media or flash cards, use flash memory to store data. They are re-writeable, fast, and retain data even when power supply is cut off. They are commonly used in devices such as digital cameras, mobile phones, media players, gaming consoles, and so on.

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    Extreme Digital (xD) Memory Stick XC (MSXC) Compact Flash I , II/Compact Flash MD Memory Stick Duo Memory Stick Pro Duo Memory Stick Pro‑HG Duo Memory Stick (MS)/Memory Stick Pro (MS Pro) Smart Media/Smart Media XD Storage Device ...

  • Page 33: Memory Module

    Memory Module A memory module stores temporary data that your computer needs to perform tasks. Any file or application loads in the memory modules before you can open or use them. Memory modules are categorized based on their capacity (in GB) and speed (in MHz). Faster and higher amount of memory generally provides better performance.

  • Page 34: System Board

    System Board A system board forms the central part of computers. All other devices connect to the system board to be able to interact with each other. The system board holds various controllers and connectors that help in exchange of data among various components of the computer. A system board may also have integrated graphics, sound, and network capabilities.

  • Page 35: Chipset

    Chipset The chipset controls the components on the system board and allows communication between various components. Generally, the chipset is part of the system board, however, with some new generation processors, the chipset may be integrated in the processor. Processor Processors receive data and instructions from applications and process the data as requested by the software.

  • Page 36: Computer Fan

    Computer Fan A computer fan cools the internal components of a computer by expelling hot air from the computer. Computer fans are commonly used to cool components that have high power consumption and thus generate a high amount of heat. Keeping the components cool helps in protecting them from overheating, malfunctioning, and damage.

  • Page 37: Video Card

    Video Card Video cards process graphics data and send video output to a display device such as a monitor or projector. Video cards can be of two types: • Integrated — Often referred to as on-board video card, it is integrated on the system board.

  • Page 38: Tv Tuners

    TV Tuners You can use TV tuners to watch television on your computer. TV tuners are available for desktop and laptop computers as internal or external devices. NOTE: TV Tuners are not supported in all computers. Internal • PCI-E • PCI External • USB • PC Card • ExpressCard...

  • Page 39: Speakers

    Speakers Laptops and tablets have built-in speakers for audio output. Desktops also have a built-in speaker, however, they are used only to produce beeps to indicate errors or failures. You can also connect external speakers to your computer or tablet. Speakers may support 3.5 mm audio connector, USB, or wireless connection to your computer.

  • Page 40: Webcam

    Webcam A webcam allows you to capture videos and photos, and can also be used for video calls. Your display may have a built-in webcam or you can connect external webcam to your computer. Camera quality is mainly defined by the number of pixels it can capture.

  • Page 41: Wireless Local Area Network (wlan)

    Wireless Local Area Network (WLAN) Devices are connected wirelessly and cover a relatively small area, generally within a house or a building. The wireless connection used for setting up WLAN is generally Wi-Fi (802.11x). Wireless Wide Area Network (WWAN) Also known as Mobile Broadband, this service is generally provided by the phone companies for use on mobile devices.

  • Page 42: Modem

    Modem Modems allow you to connect your computer or router to the internet. Modems can be analog (dial-up) or digital (DSL or Cable). DSL or cable modems are generally provided by your internet service provider. • Dial-up modem — Electronic devices that convert analog phone signals into digital signals that the computer can process, and digital computer signals into analog signals that can be transmitted over the telephone lines.

  • Page 43: Wireless Wide Area Network (wwan) Adapter

    You can use NFC-enabled devices to read NFC-tags, make payments, share files between compatible devices, and so on. On Dell laptops and tablets that support NFC, it is enabled by default when wireless in turned on. NOTE: For connecting your NFC-enabled device to your computer or tablet, see the documentation for your device.

  • Page 44: Using Your Computer

    Using Your Computer Charging the Battery Connect the power adapter to your computer or tablet to charge the battery. The battery is charged while the computer or tablet is in use or turned off. The internal circuitry of the battery prevents it from overcharging. NOTE: If the battery becomes too hot due to being in a hot environment, it may not charge when you connect the power adapter.

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    <Fn><Esc> Activate a power management mode. You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window. <F2> Rename the selected item. <F3> Search for a file or folder. <F4>...

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    <Ctrl> and right‑arrow key Move the cursor to the beginning of the next word. <Ctrl> and left‑arrow key Move the cursor to the beginning of the previous word. <Ctrl> and down‑arrow key Move the cursor to the beginning of the next paragraph.

  • Page 47: Keyboard Shortcuts — Windows 8.1/windows Rt

    Keyboard Shortcuts — Windows 8.1/Windows RT This table provides some keyboard shortcuts specific to Windows 8.1 and Windows RT. These keyboard shortcuts are in addition to the keyboard shortcuts that are already available in earlier versions of the Windows. Windows key and start typing Search your computer.

  • Page 48: Customizing Your Keyboard

    Snap an app to the right. NOTE: For special shortcut keys available on your computer, see the Quick Start Guide that shipped with your computer or at dell.com/support. Customizing Your Keyboard You can customize your keyboard as follows: • Change the time before keyboard characters repeat when you press and hold a key • Change the speed at which keyboard characters repeat...

  • Page 49: Changing Keyboard Input Language

    Windows 7 → Control Panel. 1. Click Start 2. If your Control Panel is displayed by Category, click on the View by: drop‑down menu and select Small icons or Large icons. 3. Click Keyboard. 4. Adjust the keyboard settings you want to change and click OK to save the settings and close the window.

  • Page 50: Using Numeric Keypad On A Laptop

    Using Numeric Keypad on a Laptop Numeric Keypad Your laptop may have a numeric keypad integrated into the keyboard. The keypad corresponds to the keypad of an extended keyboard. • To type a number or symbol, press and hold <Fn> and press the desired key.

  • Page 51: Touchpad Gestures

    Touchpad Gestures NOTE: Some touchpad gestures may not be supported on your computer. NOTE: You can change the touchpad gestures settings by double‑clicking the touchpad icon in the notification area. Your computer may support Scroll, Zoom, Rotate, Flick, and Quick Launch gestures.

  • Page 52: Zoom

    Circular Scroll Up/Down — Allows you to scroll up/down. In the vertical‑scroll zone at the right edge of the touchpad, move your finger clockwise to scroll up and counterclockwise to scroll down. Circular Scroll Left/Right — Allows you to scroll left/right.

  • Page 53: Rotate

    Two-finger zoom — Allows you to zoom‑in or zoom‑out using two fingers. Place two fingers on the touchpad and then move them apart to zoom‑in. Place two fingers on the touchpad and then bring them closer to zoom‑out. Rotate Twist — Allows you to rotate active content, in 90‑degree increments, using two fingers.

  • Page 54: Quick Launch

    Quick Launch Allows you to open your favorite applications. Tap three fingers on the touchpad to launch the pre‑configured application. NOTE: Use the touchpad configuration tool to choose the application to be launched. Using Your Touchscreen NOTE: Avoid using the touchscreen in dusty, hot, or humid environments.

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    Zoom Place two fingers on the touchscreen and then move them apart to zoom‑in. Place two fingers on the touchscreen and then bring them closer to zoom‑out. Dwell Touch and hold the item on the screen to open the context menu. Flick Move a finger quickly in the desired direction to flip through content in the active window like...

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    Rotate Rotate clockwise — Keeping a finger or thumb in place, move the other finger in an arched direction to the right Rotate counter-clockwise — Keeping a finger or thumb in place, move the other finger in an arched direction to the left You can also rotate the active content by moving both the fingers in a circular motion.

  • Page 57: Using Bluetooth

    Pairing a Bluetooth device with your computer 1. Enable Bluetooth on your computer or tablet and the device you are pairing. On a Dell laptop, turn on wireless to enable Bluetooth. For information on turning of Bluetooth on your device, see the documentation for your device.

  • Page 58: Using The Webcam

    The webcam gets activated automatically when you start a video chat or video capture application. You can also use Dell Webcam Central (Windows 7 only) to capture still images and videos using the webcam. Capturing a Still Image 1.

  • Page 59: Ports And Connectors

    NOTE: Your computer may not support all the audio ports. For information on the ports available on your computer, see the Quick Start Guide that shipped with your computer or Specifications at dell.com/support. Types of Audio Ports Headphone port — Connect headphones, powered speaker, or sound system.

  • Page 60: Usb Ports

    Side-surround sound port — Connect left/right speakers. RCA S/PDIF port — Transmits digital audio without the need of analog audio conversion. Optical S/PDIF port — Transmits digital audio, using optical signals, without the need of analog audio conversion. Universal Serial Bus (USB) allows you to connect peripherals to a computer or a tablet.

  • Page 61: Esata

    USB Standards USB 3.0 — This is also referred to as SuperSpeed USB. This port supports data transmission speed of up to 4.8 Gbps and is backward compatible with older USB standards. USB 2.0 — Referred to as Hi‑Speed USB, it provides additional bandwidth for multimedia and storage applications.

  • Page 62: Visual Graphics Array (vga)

    Visual Graphics Array (VGA) Visual Graphics Array (VGA) allows you to connect to monitors, projectors, and so on. You can connect to a HDMI or DVI port using a VGA port by using the VGA to HDMI or VGA to DVI adapters. Digital Visual Interface (DVI) Digital Visual Interface (DVI) allows you to connect your computer to displays such as flat‑panel monitors, projectors, and so on.

  • Page 63: Advantages Of Displayport

    Advantages of DisplayPort • Supports high resolutions and high refresh‑rates • Supports 3D transmission • Supports multiple display‑devices simultaneously • Supports HDCP • Supports plug‑and‑play adapters that allow you to connect displays using older connection standards such as DVI, HDMI, and VGA • DisplayPort cables can extend up to 15 meters (49.21 feet) without requiring signal boosters HDMI High Definition Multimedia Interface (HDMI) provides digital connection...

  • Page 64: Micro Hdmi

    Micro HDMI Micro High Definition Multimedia Interface (HDMI) provides digital connection between your computer and portable devices such as smart phones, laptops, and so on. This connector resembles the micro‑USB connector found on most smartphones. S/PDIF S/PDIF is a standard for transferring audio in digital format. You can use S/PDIF to audio devices such as sound cards, speakers, home theater systems, TVs, and so on.

  • Page 65: Software And Applications

    Software and Applications Computrace Computrace allows you to track computers as they change hands or move around an organization, and helps to prevent theft and recover lost or stolen computers. A Computrace‑enabled computer that can access the Internet communicates regularly with the Computrace server to report system information, location, and user identity.

  • Page 66: Enabling Computrace

    Enabling Computrace 1. Turn on (or restart) your computer. 2. When the DELL logo appears, press <F2> immediately to enter BIOS setup program. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Windows desktop; then, shut down your computer and try again.

  • Page 67: Downloading Or Upgrading My Dell

    NOTE: It is recommended to download the software from the Internet when prompted during the installation of My Dell. Accessing My Dell Windows 8.1 — Tap or click the My Dell icon on the Start screen. → All Programs→ Dell→ My Dell→ My Dell. Windows 7 — Click Start PC Checkup Use PC Checkup to check your hard‑drive usage, run hardware diagnostics,...

  • Page 68: Solution Station

    ‑ Backup and Recovery — Access system recovery tools that allow you to: ‑ Create a Dell Factory Image Restore file on your computer to restore your computer at a later point. ‑ Create a Backup and Recovery media. ‑ System Performance Improvement Offers – Acquire software and hardware solutions that help improve your system performance.

  • Page 69: Solution Station Offerings

    Quickset Quickset is a suite of software applications that provide enhanced functionality to your Dell computer. It provides easy access to a number of functions that would normally require several steps. Some of the features that you can access using Dell Quickset include: • Configure wireless shortcut key...

  • Page 70: Installing Quickset

    Installing Quickset Quickset is pre‑installed on a new Dell computer. If you need to reinstall Quickset, download it from the Dell support website at dell.com/support. NOTE: If you restore your computer using PC Restore or a similar application, Quickset is restored as well.

  • Page 71: Keyboard Shortcuts

    Keyboard Shortcuts The following are some of the keyboard shortcuts available for 3D gaming: Keys Description Function <Ctrl><t> Shows/hides Turns 3DTV Play on or off. stereoscopic NOTE: The gaming performance 3D effects may reduce when using HD 3D mode even if 3DTV Play is disabled. To maximize performance, select HD or SD mode when 3DTV Play is disabled.

  • Page 72: Dellconnect

    DellConnect DellConnect is an online tool that allows a Dell agent to access your computer (under your supervision) to remotely diagnose and resolve issues on your computer. It allows an technical support representative to interact with your computer with your permission.

  • Page 73: Restoring Your Operating System

    You can restore the operating system on your computer using one of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all files on your computer. If possible, backup your data files before using these options.

  • Page 74: Dell Backup And Recovery

    Accessing Dell Backup and Recovery 1. Turn on your computer. 2. Access the Search charm. 3. Click Apps and type Dell Backup and Recovery in the search box. 4. Click Dell Backup and Recovery in the search result list. Dell Backup and Recovery...

  • Page 75: Creating System Reinstall Discs

    NOTE: If you ordered Dell Backup and Recovery Premium with your computer through Digital Delivery application, you need to download the Dell Backup and Recovery Basic first to get the Dell Backup and Recovery Premium option. Upgrading to Dell Backup and Recovery Premium 1.

  • Page 76: Restoring Specific Files Or Folders From A File & Folder Backup

    Dell DataSafe Local Backup. NOTE: Dell DataSafe Local Backup may not be available in all regions. NOTE: Dell DataSafe Local Backup is available only in Windows 7.

  • Page 77: Dell Datasafe Local Backup

    Backup data to a local storage device  Automated scheduled backups  Dell DataSafe Local Backup Basic NOTE: Dell DataSafe Local Backup is available only in Windows 7. Launching Dell DataSafe Local Backup 1. Turn on your computer. → All Programs→ Dell DataSafe→ 2. Click Start Dell DataSafe Local Backup.

  • Page 78: Dell Datasafe Local Backup Premium

    Dell DataSafe Local Backup Premium NOTE: If you ordered Dell DataSafe Local Backup Premium at the time of purchase, it may be pre-installed on your computer. Upgrading to Dell DataSafe Local Backup Premium 1. Launch Dell DataSafe Local Backup. 2. Click UPGRADE NOW! Restoring system data 1.

  • Page 79: Dell Factory Image Restore

    NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers. Use Dell Factory Image Restore only as the last method to restore your operating system. This option restores the software on your hard drive to the state is was initially shipped.

  • Page 80: Starting Dell Factory Image Restore

    Restore only if System Restore did not resolve your operating system problem. 1. Turn on or restart the computer. 2. When the DELL logo appears, press <F8> few times to access the Advanced Boot Options window. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop;...

  • Page 81: System Restore

    System Restore CAUTION: Backup data files regularly. System Restore does not monitor or recover your data files. System Restore is a Microsoft Windows tool that helps you undo software changes to your computer without affecting your personal files like documents, photos, emails, and so on. Every time you install a software or device driver, your computer updates Windows system files to support the new software or device.

  • Page 82: Windows 7

    Windows 7 Using System Restore 1. Click Start 2. In the search box, type System Restore and press <Enter>. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact the administrator of the computer. 3.

  • Page 83: Operating System Disc

    To reinstall the operating system: 1. Insert the operating system disc and restart the computer. 2. When the DELL logo appears, press <F12> immediately to access the boot menu. NOTE: If you wait too long and the operating system logo appears, continue to wait until your computer loads the operating system;...

  • Page 84: Restoring Your Computer Using System Reinstall Disc

    2. Insert the system recovery disc into the optical drive or connect the USB key and power on the computer. 3. When the DELL logo appears, press <F12> immediately to access the boot menu. NOTE: If you wait too long and the operating system logo appears, continue to wait until your computer loads the operating system;...

  • Page 85: Troubleshooting

    Invoking PSA 1. Turn on or restart your computer. 2. Press <F12> at the Dell logo to access the Boot Menu. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Windows desktop, then restart your computer and try again.

  • Page 86: Enhanced Psa

    If a component fails the test, the test stops, the computer beeps, and an error code is displayed. Note the error code(s) and search for solutions at dell.com/support or contact Dell. Follow the instructions on the screen to continue to the next test, retest the component that failed, or stop the test and restart the computer.

  • Page 87: Lcd Bist, Starting Lcd Bist

    Starting LCD BIST 1. Turn on or restart your computer. 2. Press <F12> at the Dell logo to access the Boot Menu. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Windows desktop, then restart your computer and try again.

  • Page 88: Invoking Epsa

    To invoke ePSA: 1. Restart the computer. 2. Press <F12> at the Dell logo to access the Boot Menu. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Windows desktop, then restart your computer and try again.

  • Page 89: Beep Codes

    Your computer may emit a series of beeps during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. If this occurs, note the beep code and contact Dell for assistance. NOTE: Some of the beep codes mentioned in the table below may not apply to your computer.

  • Page 90: Bios

    Entering BIOS Setup Program 1. Turn on or restart your computer. 2. Press <F2> at the Dell logo to enter BIOS setup program. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Windows desktop, then restart your computer and try again.

  • Page 91: Resetting Bios Password

    Wait for a few seconds then remove the jumper and join the centre pin to original pin. WARNING: Read the safety instructions before working inside your computer. NOTE: For more information on location of the jumper and working inside your computer, see the Service Manual at dell.com/support. Resetting BIOS Password ...

  • Page 92: Changing The Boot Sequence

    To select a boot device using the Boot Menu: 1. Turn on or restart your computer. 2. Press <F2> at the Dell logo to enter BIOS setup program. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Windows desktop, then restart your computer and try again.

  • Page 93: Getting Help And Contacting dell

    Getting Help and Contacting Dell Getting Help You can get information and help on Dell products and services using these online self-help resources: Self-Help Information Self-Help Options Accessing Windows Help and Windows 8.1 Support Open the Search charm, type Help and Support in the search box and press <Enter>.

  • Page 94: References

    • Back up your data regularly. • Perform a virus scan regularly. • Check your computer for errors using My Dell and other tools available on your computer. • Clean your computer regularly using a soft, dry cloth. CAUTION: Using water or other solvents to clean your computer may damage your computer.

  • Page 95: Configuring Power Settings

    • Hybrid sleep — Hybrid sleep is a combination of sleep and hibernation. It puts any open documents and programs in memory and on your hard disk, and then puts your computer into a low-power state so that you can quickly resume your work. When hybrid sleep is turned on, putting your computer into sleep automatically puts your computer into hybrid sleep.

  • Page 96: Configuring The Power Button Behavior

    Configuring the Power Button Behavior To configure the power button behavior: Windows 8.1 1. Right-click anywhere on the Start screen. 2. Click All apps at the bottom-right corner of the screen. 3. Under Windows System, click Control Panel. 4. If your Control Panel is displayed by Category, click the View by: drop-down and select Small icons or Large icons.

  • Page 97: Dell Longevity Mode

    Dell Extended Battery Life Options. The Battery Meter dialog box appears. 2. Click the Longevity mode tab. 3. Click Enable to turn on, or Disable to turn off Dell longevity mode. 4. Click OK. NOTE: When longevity mode is enabled, the battery charges only between 88% –...

  • Page 98: Dell Desktop Mode

    Desktop Mode. NOTE: Dell desktop mode may not be supported on all computers. To enable or disable desktop mode: 1. Right-click the battery icon on the Windows notification area, and then click Dell Extended Battery Life Options.

  • Page 99: Ergonomic Instructions

    • Position your computer so that the monitor and keyboard are directly in front of you as you work. Special shelves are available (from Dell and other sources) to help you correctly position your keyboard.

  • Page 100: Dell And The Environment

    Every day, you have the opportunity to make greener choices, but when choosing technology, you do not want to compromise on cost, performance or reliability. At Dell, we believe you shouldn’t have to, which is why we strive to ensure that people and companies don’t have to make trade-offs to be green.

  • Page 101

    Join the Plant a Tree Program Dell created the Plant a Tree program to make it easy for you to offset the greenhouse gas emissions from your computer equipment and to help build a healthier planet —...

  • Page 102: Regulatory Compliance Policy

    Classification data for Dell manufactured systems is provided within the product-specific, system Product Safety, EMC and Environmental Datasheet. For any questions related to import or export classification of Dell products, send an e-mail to US_Export_Classification@dell.com. Regulatory Compliance Policy...

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