Symphony 110CT400A/W-L Installation, Operation And Service Manual

Ice and water dispensers

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www.follettice.com
110CT400A/W-L
Following installation, please forward this manual
Installation, Operation and Service Manual
110CR400A/W-L
to the appropriate operations person.
801 Church Lane • Easton, PA 18044, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Ice and Water Dispensers
110 Series
110FB400A/W-L
208597R07

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  • Page 1 110 Series Ice and Water Dispensers Order parts online Installation, Operation and Service Manual www.follettice.com 110CT400A/W-L 110CR400A/W-L 110FB400A/W-L Following installation, please forward this manual to the appropriate operations person. 801 Church Lane • Easton, PA 18044, USA Toll free (877) 612-5086 • +1 (610) 252-7301 www.follettice.com...
  • Page 2 110 Series Ice and Water Dispensers...
  • Page 3: Table Of Contents

    Table of contents Before you begin ................................4 Specifi cations ..................................5 Field wiring ..................................6 Installation ................................... 8 Installing freestanding dispensers ..........................8 Installing wall mount dispensers ..........................10 Installing RIDE ® ice machines ........................... 12 Installing top mount ice machines ..........................12 User information ................................
  • Page 4: Before You Begin

    Welcome to Follett Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding after-the-sale support. To ensure that this equipment delivers that same degree of service, we ask that you review the installation portion of this manual before beginning to install the unit. Our installation instructions are designed to help you achieve a trouble-free installation.
  • Page 5: Specifi Cations

    Specifi cations Electrical Models with RIDE ice machines (110CR400A/W) Ice machine Max. fuse Dispenser Max. fuse Basic electrical: 115V/60Hz/1 phase 11.0A 4.0A Freestanding models and models with integral ice machines (110FB400A/W, 110CT400A/W) Total system Max. fuse Basic electrical: 115V/60Hz/1 phase 14.0A Dispensers and RIDE ice machines are supplied with 7-foot power cord with NEMA 5-20 hospital grade plug.
  • Page 6: Field Wiring

    Field wiring for countertop and wall mount dispensers with RIDE ice machines All fi eld wiring must be installed in accordance with NEC and local electrical codes. Field wiring diagram is intended only to aid electrician or technician in understanding how equipment works. Field wiring for countertop and wall mount dispensers with RIDE ice machines Attention –...
  • Page 7: Field Wiring Diagrams

    Field wiring diagrams Freestanding dispensers and countertop dispensers with integral ice machines IMPORTANT Electric Power Source Standard electrical - 115V, 1 Ph, 60 Hz, FIELD WIRING DIAGRAM IS max. fuse size 20 amps INTENDED TO AID ELECTRICIAN OR TECHNICIAN IN UNDERSTANDING HOW EQUIPMENT WORKS.
  • Page 8: Installation

    Installation procedures Before you begin • All dispensers must be installed level in both directions to ensure proper operation • Required ventilation and recommended service clearances: • Countertop models with RIDE ice machine (110CR400A/W) — none. 12" (305mm) at top recommended for service. •...
  • Page 9 Fig. 1 – Rear connections, freestanding models access panel (B) 3/4” FPT drain (A) 3/8" FPT water inlet (A) 31.5" (D) 3/8" FPT (800mm) condenser inlet location (water- cooled only) (C) 3/4" MPT water inlet ice machine drain location (water- cooled only) (E) 3/8"...
  • Page 10: Installing Wall Mount Dispensers

    Installing countertop dispensers Dispensers with top mount ice machines cannot be mounted on legs. They must be bolted to counter. Use gloves when lifting ice machine to protect hands from sheet metal edges. 1. Position dispenser in desired location, mark dispenser Fig.
  • Page 11 Fig. 4 – Rear connections, countertop models with 10. Apply a thick bead, approximately. 1/4" (6mm) integral ice machines diameter, of NSF listed silicone sealant (Dow- Corning RTV-732 or equivalent) 1/4" (6mm) inside marked outline of dispenser. (M) 3/8" FPT 11.
  • Page 12: Installing Ride Ice Machines

    Installing RIDE ice machines Models110CR400A/W See Ice machine Installation Manual (form #208600) for critical installation instructions for RIDE ice machines. Failure to comply with these instructions will result in poor performance and void warranty. 1. Install RIDE ice machine following instructions in ice machine manual. 2.
  • Page 13 2. Remove dispenser top front cover by removing two screws at bottom corners of cover, lifting cover slightly and pulling forward. 3. Remove ice machine compartment top and side panels. 4. Remove ice machine hold-down bracket from front of ice machine compartment. 5.
  • Page 14: User Information

    Regardless of who performs the cleaning, it is the operator’s responsibility to see that this cleaning is performed according to the schedule below. Service problems resulting from lack of preventive maintenance will not be covered under the Follett warranty. Recommended cleaning/descaling and sanitizing intervals* Symphony Frequency Drain Line weekly...
  • Page 15 Weekly CAUTION! § Do not use solvents, abrasive cleaners, metal scrapers or sharp objects to clean any part of the dispenser. Dispenser drain pan and drain line 1. Pour 1 gal. (3.8 L) of hot tap water into drain pan to fl ush drains. Splash panel front, SensorSAFE infrared dispensing 1.
  • Page 16 Clean/descale dispenser 1. Remove and discard all ice from storage hopper. 2. Ensure power is disconnected. Working inside storage area, remove center thumbscrew from dispense wheel, tilt wheel up toward back to clear baffle and disengage wheel from motor shaft. 3.
  • Page 17: Service Information

    Service information Wiring diagrams How unit works — lever models The dispense wheel motor and dispense solenoid are energized through the power and ice dispense switches. The water solenoid valve is energized through the power and water dispense switches. The ice machine receives the bin signal through the power switch, the normally closed bin thermostat and the ice machine switch.
  • Page 18: Wiring Diagram - Sensorsafe ™ Models

    How unit works — SensorSAFE models SensorSAFE models provide “touchless” ice and water dispensing. When a container is placed within the actuation zone below the ice or water chute on SensorSAFE dispenser models, an infrared signal refl ects off the container and is detected by the sensor.
  • Page 19: Dispenser Troubleshooting

    Dispenser troubleshooting Disconnect power to dispenser and ice machine before putting hands or arms in storage area, or attempting any repair or service to equipment. Before calling for service: • Check that there is ice in dispenser bin area • Check that all switches and circuit breakers are on •...
  • Page 20: Troubleshooting Sensorsafe Board And Sensors

    Troubleshooting SensorSAFE board and sensors Board guide LEDs, when illuminated, indicate the following: Terminals: (board power) (incoming power, hot) (cleaning, no dispensing cycle) (neutral terminals) (ice dispensing activated) (power terminal for water solenoid) (water dispensing activated) (power terminal for dispense gate solenoid) not used (power terminal for wheel motor) (terminals for clean cycle switch)
  • Page 21: Disassembly And Replacement Instructions

    Lens/sensor troubleshooting 1. Turn dispenser power switch off. 2. Remove splash panel. 3. Disconnect wires from output terminal(s) (WTR, SOL, WM) on board. 4. Gently remove appropriate sensor/mounting block assembly from panel by moving block sideways until edge of block clears retaining tab of panel.
  • Page 22: Ice Transport Tube Replacement

    Ice transport tube replacement Model 110CT400A/W Only use tubing supplied by Follett Corporation. TIGHTEN CLAMP SCREW Ice transport tube replacement Models 110FB400A/W, 110CR400A/W Correct installation of ice transport tube is critical to RIDE ice machine performance. Replacement ice transport tubes for RIDE ice machines must be insulated and run continuously from ice machine to dispenser with no dips or bends with a radius of less than 6"...
  • Page 23 All units 9. Slip supplied hose clamp onto tube and push tube onto exit port of evaporator. Do not twist hose when securing to evaporator. Only use tubing supplied by Follett Corporation. 10. Fasten tube on port with hose clamp, being sure that clamp is positioned on evaporator side of nozzle fl ange. 11.
  • Page 24: Thermostat Locations

    Thermostat locations Thermostat locations – 110CT400A/W ice deflector bracket assembly rubber grommet ice level control stat ice level control stat bin thermostat control box assembly hopper assembly control box assembly .75" ice level (20mm) control stat Hand bend cap tube end to approx.
  • Page 25: Parts

    Parts Dispenser exterior Part # Description Reference 502756 Cover, top front, 110 countertop (CT) 502703 Cover, top front, 110 countertop unit with RIDE ice machine (CR) & freestanding (FB) 502704 Cover, lower section, 110 freestanding (FB) units 502681 Cover, dispense chute 501100 Knurled screws, front cover Not shown...
  • Page 26: Dispense Chute And Splash Panel Areas - Lever Models

    Dispense chute and splash panel areas — lever models Part # Description Reference 502057 Fastener, dispense chute bracket 502356 Tube, water station 502681 Cover, dispense chute 501829 Switch, dispense, ice, lever actuated (includes 501841) 502359 Switch, dispense, water, lever actuated (includes 501841) 502247 Bracket, chute (includes fasteners 502057) 502358...
  • Page 27: Dispense Chute And Splash Panel Areas - Sensorsafe Models

    Electrical box – level fi ll Part # Description Reference 501601 Level fi ll timer 501369 Level fi ll relay Dispense chute and splash panel areas — SensorSAFE models Part # Description Reference 502057 Fastener, dispense chute bracket 502681 Cover, dispense chute (includes labels) 502248 Chute and funnel, ice 502249...
  • Page 28: Electrical Box - Sensorsafe Models

    Electrical box (front view) – SensorSAFE models Part # Description Reference 500514 Thermostat, bin level 502209 Switch, dispenser power 502209 Switch, ice machine bin signal 502242 Control board, SensorSAFE 502359 Clean switch, SensorSAFE Not shown 501841 Boot, clean switch Not shown Wheel motor and drive system Part # Description...
  • Page 29: Hopper Components

    Hopper components Top view – freestanding and RIDE units Top view – top mounted unit Ice tube bracket – side view – Ice tube bracket – side view freestanding & RIDE units – all top mounted units Dispense wheel – bottom view all units Part # Description Reference...
  • Page 30: Chilled Water Components

    Ice transport tubing Part # Description Reference 502522 Ice transport tube (RIDE units) – 10 ft (3.1m) Not shown 502523 Ice transport tube (RIDE units) – 20 ft (6.1m) Not shown 501176 Ice transport tube insulation (RIDE units only) – sold by the foot Not shown 502327 Ice transport tube assembly (110 freestanding units)
  • Page 31: Solenoid Dispense Assembly

    Solenoid dispense assembly Part # Description Reference # 501830 Solenoid, dispense 502040 Cotter pin 502039 Linkage, solenoid (includes 502054 grommet) 502042 Block, dispense gate 502054 Grommet 502045 Splash pan, gate assembly 502038 Shoulder screw and washer 501824 Spring, gate assembly 502043 Gate assembly, 115V (includes reference numbers 1 through 8 above) 110 Series Ice and Water Dispensers...
  • Page 32 SafeCLEAN, SensorSAFE and Symphony are trademarks of Follett Corporation. Follett and RIDE are registered trademarks of Follett Corporation, registered in the US. 801 Church Lane • Easton, PA 18044, USA 208597R07 Toll free (877) 612-5086 • +1 (610) 252-7301 © Follett Corporation 3/13...

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