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Troubleshooting - Breville Smart Grinder Pro BCG820 Instruction Booklet

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TROUBLESHOOTING

24
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
Grinder does
Grinder not plugged in.
not start after
pressing START|
Grinder has overheated.
PAUSE|CANCEL
button
Bean hopper not attached
correctly. 'PLEASE LOCK
HOPPER' will be displayed
on LCD screen.
Motor starts but
Incorrect button press.
no ground coffee
coming from
grind outlet
No coffee beans in bean
hopper.
Grinder/bean hopper
is blocked.
Motor starts but
Grinder is blocked
with foreign item or chute
operates with
is blocked.
a loud 'racket'
noise
Moisture clogging grinder.
Unable to lock
Coffee beans obstructing
bean hopper locking
bean hopper into
device.
position
Not enough/
Grind amount requires
adjustment.
too much coffee
grind
Portafilter
overfills
Emergency stop?
WHAT TO dO
Plug power cord into
power outlet.
Remove power plug from power
outlet. Leave for 20 minutes to cool
down before using again.
Lock bean hopper into position.
Press START|PAUSE|CANCEL
or PORTAFILTER SWITCH
to activate.
Fill bean hopper with fresh
coffee beans.
Remove bean hopper. Inspect
bean hopper & burrs for blockage.
Replace parts and try again.
Remove bean hopper, inspect burrs
& remove any foreign body.
Clean burrs and chute (refer to
Care & Cleaning on page 20).
Leave burrs to dry thoroughly
before re-assembling. It is possible
to use a hair dryer to blow air into
grinder inlet (lower burr) to dry.
Remove bean hopper. Clear coffee
beans from top of burrs. Re-lock
hopper into position & try again.
Press SHOTS|CUPS button to
change grind amount.
Use GRIND AMOUNT dial to fine
tune the amount 'more' or 'less'.
It is normal for the correct amount
of coffee to appear overfilled in
your portafilter. Untamped coffee
has approximately three times
the volume of tamped coffee.
Press START|PAUSE|CANCEL
button to stop operation.
Unplug power cord from
power outlet.
25

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