Centrex IP 504G Quick Start Manual

FEATURE ACCESS CODES
*
Caller ID Block
67
per call
*
Call Park
68
Press the Hold button, then *68
*
Call Pickup
98
*
Call Return
69
*
Directed Call Pickup
33
with Barge-in
*
Direct Voice
55
Mail Transfer
Press *55, then an extension
number
*
Call Waiting
43
#
Call Waiting
43
Deactivation
*
Speed Dial 100
75
*
Speed Dial 8
74
*
Voice Mail Retrieval
86
*
Voice Portal Access
62
*
Intercom
50
For further assistance, please call:
623-322-2000 or 800-929-5118
For a tutorial, log on to:
coxbusinessaz.com/info
IP Centrex Phones

QUICK START GUIDE

IP 504G – 4 Button Phone
IP 508G – 8 Button Phone

USING YOUR IP PHONE

PLACING OR ANSWERING CALLS
To place or answer a call, you can pick the handset, press the Speaker or
Headset button, or press a line button (on some phones).
PUTTING A CALL ON HOLD
To put a call on hold, press the Hold button or the Hold softkey. The caller hears
a series of three rapid beeps or music while on hold.
To resume the call, press the flashing red line button for the call.
ENDING A CALL
If using the handset, hang up or press the endcall softkey. If using the
speakerphone, press the Speaker button.
ADJUSTING VOLUME & MUTING
To adjust the volume of the handset or speaker, lift the handset or press the
Speaker button. Press + (plus) on the Volume button to increase the volume or
press – (minus) to decrease the volume, then press save.
To mute the phone, press the Mute button. The button glows red. To unmute
the phone, press the Mute button.
IN THE EVENT OF A POWER OUTAGE
If there should be a power outage at your office, log into the VoiceManager
Web Portal by going to cox.com to open the Cox Business home page, then by
clicking MyAccount in the Business options at the top of the screen. Once you
are logged in, you can forward your phone number to a cell phone or another
number outside of your office.