Centrex 7911 Series Instructions

Centrex Phone Instructions (7911 & 7912 Series)
Making a Call
To Make a Call:
• Using the Handset - Lift the handset and dial the desired number.
• Using the Monitor Speaker - Press the NewCall softkey and dial the desired number.
When the party answers, lift the handset.
• Using On-Hook Dialing - Dial the desired number and lift the handset.
• While on an Existing Call – Press the NewCall softkey and dial the desired number.
Toggle between the two calls using the Hold softkey.
Dialing
To Dial:
• An internal extension - Dial the extension.
• A local call - 9 + the number.
• Long distance - 9 + 1 + the number.
• International - 9 + 011 + Country Code + City Code + Number.
To Redial:
• Lift the handset and press the Redial softkey or dial *07
Receiving a Call
To Answer an Incoming Call:
• Lift the handset.
To Answer a 2nd Call While on a Call:
• Press the Answer softkey. The original caller will be placed on hold while you are connected to the 2nd caller.
To Toggle Between Active Calls
• Press the Hold softkey.
Disconnecting a Call
To Disconnect a Call:
• Replace the handset on the cradle -or-
• Press the EndCall softkey.
Re-dial
To re-dial the last call you placed:
• Lift the handset and press the Redial softkey or dial *07
Transfer
Transfer enables you to transfer an active call to another extension or telephone number.
To transfer an active call:
• Press the More softkey.
• Press the Trnsfer softkey.
• Dial the extension or telephone number to which you want to transfer the call.
• If the called party answers, you may talk privately with them. To finish the transfer, hang
up or press the EndCall softkey. To cancel the transfer and return to the holding party,
press the Hold button.
• If the called party doesn't answer, hang up or press the EndCall softkey to transfer the call
to that party's voice mailbox or press the Hold button to cancel the transfer and return to
the holding party.
Customer is responsible for changing online web portal password for Centrex IP Phones. CTC will not be responsible for any compromised accounts.