Related Manuals for GoHigh EP310-H Series
Summary of Contents for GoHigh EP310-H Series
- Page 1 User Manual User Manual EP310-H Series IP Phone Version 2.1 Gohigh Data Networks Technology Co.,LTD Tel: 86-10-62302956 Fax: 86-10-62301900 Website: www.gohigh.com.cn...
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Page 2: Table Of Contents
User Manual CONTENT 1 INTRODUCTION......................... 3 2 INSTALLATION ........................4 2.1 Appearance ..........................4 2.2 Package list ..........................4 2.3 Installation ............................5 2.4 Check Installation by ICON of LCD ..................5 3 PRODUCT OVERVIEW..................... 6 3.1 Software Features........................7 3.2 Hardware Specifications ......................7 4 BASIC OPERATIONS ....................... 8 4.1 Get Familiar with Keypad......................9 4.2 Dialing and Making Calls ......................10 4.2.1 Dialing General PSTN Phone or Extension. - Page 3 User Manual 6.7.9 MMI Filter .........................37 6.7.10 DSP Configuration ......................37 6.7.11 VPN Configuration ......................37 6.8 Dial Peer ............................39 6.9 Config Manage (Save and Clear configuration)..............42 6.9.1 Save Config........................42 6.9.2 Clear Config ........................42 6.10 Upgrade.............................43 6.10.1 Web Update........................43 6.10.1.1 Firmware update ..................43 6.10.1.2 Config file update ...................43 6.10.1.3 user-defined web logo update ............43 6.10.2 FTP or TFTP Update....................44...
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Page 4: Introduction
IAX2 compliant devices and software on the market. Notice This publication describes the instruction for EP310-H series IP phone functions only. We reserve the rights to do any changes or make enhancements of this publication without further notice. The most updated electronic revision of user manual can be downloaded from Gohigh’s website: www.gohigh.com.cn timely, thanks for your... -
Page 5: Installation
3) One universal power adapter 4) One User Manual Warning: Although the adapter of EP310-H series IP Phone is compliant with UL standard, please do not attempt to use other difference power adapter or cut off power supply during configuration or updating phone. Using other power adapter may damage EP310-H series phone and will void the manufacturer warranty. -
Page 6: Installation
User Manual the manufacturer warranty. 2.3 Installation 1) Insert handset cord into the handset jack and left jack of IP Phone 2) Insert the power adapter’s plug into the phone front Power jack (DC 5V) and the 2-prong plug end of which into grounded power outlet 3) Start up the IP phone by turning the front switch stated ‘ON’... -
Page 7: Product Overview
User Manual Icon LCD Icon Definitions Network Status Icon: FLASH in the case of Ethernet link failure or the phone is not registered properly. Network Status Icon: ON when Phone work on DHCP mode and FLASH when DHCP client is not registered successfully. -
Page 8: Software Features
User Manual EP310-H IP Phone is a next generation IP network telephone based on industry open standard SIP (Session Initiation Protocol).EP310-H series IP Phone offer customer superb sound quality and rich functionalities at mass-affordable price. 3.1 Features Single Chip SoC... -
Page 9: Basic Operations
User Manual Item EP310-H Power Adapter Input: 100-240VAC 50~60Hz Output: +5VDC, 1200mA Infineon PSB21553 150MHz Port 10/100Base T RJ-45 for LAN 10/100Base T RJ-45 for PC Power Consumption Idle:1.4W / Active:1.8W LCD size 3 inch (74×28mm) Operating Temperature 0¡ « 40¡ æ (32°¡ « 104¨ H ) Storage Temperature -10°¡... -
Page 10: Get Familiar With Keypad
User Manual 4.1 Get Familiar with Keypad EP310-H phone has a 28-button keypad. Definitions of each state as below Key Button Mode Definitions 0 -9 In the dial-up Decimal digit number 0-9, star and pound mode keys are usually used to make phone calls In the keypad Rapid first button press display the digit... -
Page 11: Dialing And Making Calls
User Manual In the dial-up Delete a key entry, call log, voice mail mode and etc. In the keypad Modify the current configuration configure mode parameter or delete input info MUTE In the IDLE mode Mute an active call; In the keypad Browse the outgoing call records configure mode (maximum saving 100 records) -
Page 12: Answering Calls
User Manual Requirement 2 both two phones using private IP address should be on the same LAN. 2. Dialing the IP number configured by public agency, both two phones should be already registered on the public server. 3. Dialing the IP number configured by private agency, both two phones should be already registered on the private server. -
Page 13: Call Hold
User Manual Note: User can switch from a hands-free call to handset by picking up the handset. To switch from a handset call to a hands-free call, press hands-free button, and then hang up the handset. 4.4 Call Hold Pressing the HOLD button during current conversation enables you put an active calling on hold temporarily while a second call is answered or made, press this button again will go back to the previous call. - Page 14 User Manual Note: The function 4.4 & 4.5 & 4.6 could be started or closed thru system setting, so when you need to use above three functions please make sure of opening these functions.
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Page 15: Configuration Guide
User Manual CHAPTER 5 Configuration Guide 5.1 Config IP Phone through Keypad 5.1.1 Menu Structure: 5.1.2 Keypad Corresponding Symbol Table 5.2 Configuration Procedure for Basic Operations: Setup WAN Port Config VOIP Phone protocol (e.g. config SIP protocol) 5.3 Minimum Configuration 5.3.1 Network Configuration by Keypad Press MENU button→Input password “123”→Press ENTER button to confirm. - Page 16 User Manual If using DHCP or PPPoE to get IP address dynamically, find user name on NETWORK WAN PPPoE USER NAME If using DHCP or PPPoE to get IP address dynamically, find password on NETWORK WAN PPPoE PASSWORD Configure WAN Netmask: Network WAN STATIC NET NETMASK...
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Page 17: Common Shortcut Keys
User Manual MENU 1.INPUT “123”+ 192.168.1.70 ENTER Key 15.ENTER Network Input Value: 2. ENTER 192.168.1.70 14.Input 192.168.1.70 Input Value: 3. ENTER 13.DEL 192.168.1.179 4. ENTER 12.ENTER 192.168.10.1 5.DEL 11.ENTER Input Value: Static net 6.Input 192.168.20.1 10.ENTER Input Value: 192.168.20.1 192.168.20.1 7.ENTER 9.UP/DOWN 8.Press EXIT... -
Page 18: Reboot Ip Phone
User Manual Keep pressing 3 key for three seconds, Wan port IP switch to PPPOE 5.4 Reboot IP Phone Enter MENU→SYSTEM→REBOOT submenu to reboot EP310-H IP Phone Note: if no responding on phone, please cut off power supply to reboot phone. -
Page 19: Web Configuration
User Manual 6.0 Web Configuration CHAPTER 6.1 Physical Connection 6.2 Preparation for Web Configuration The IP Phone Web Configuration Menu can be accessed by the following URI: http://Phone-IP-Address. The IP address can be set to either WAN IP address or LAN IP address, default factory setting of WAN configuration is DHCP Client model, default LAN IP address is “192.168.10.1”. -
Page 20: User Verification
User Manual Method 1 Method2 d) Input “cmd” command on the RUN submenu under PC START, key in “ipconfig/all on the command lines dialog box to find the default gateway IP address, which is LAN IP address of IP Phone. 6.3 User verification Users are requested to make verification when config or browse the IP phone thru web pages, users can direct login the config menu by inputting username and... -
Page 21: Current State
User Manual Username=guest password=guest low level user interface User: 6.4 Current State On this page user can gather information of each commonly-used parameter of the phone, it is shown as the following figure: Network section: Display the current WAN, LAN configurations of the phone VoIP section: Display the current default signaling protocol in use£... - Page 22 Display <valid MAC >, that means the phone had been certificated. Display <invalid MAC>, that means the phone need a Mac Authenticating Code .(get it from Gohigh or your provider ) Display <invalid MAC, that means the phone can not work normally.
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Page 23: Lan Configuration
User Manual Connect network to internet thru DHCP mode Select “DHCP” on below single option, IP Phone will auto-config the WAN parameter with immediate effect. Connect network to internet thru PPPoE mode Select “PPPOE” on below single option, Set below parameter of PPPOE mode Server If ISP no special requirements, remains default setting... - Page 24 User Manual Configuration Example Config LAN: generally config one private IP address LAN IP address Netmask Network Mask Start LAN DHCP Service and NAT or not: default setting is start Start Bridge Mode or not £ ¨ transparent mode£ © : Once start Bridge Mode, some parts of LAN config will be disabled, and the phone will no longer set IP address for LAN physical port£...
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Page 25: Voip Configuration
User Manual 6.6 VOIP Configuration This section is to config signaling protocol for the SIP and IAX2 Server and Client. 6.6.1 IAX2 Configuration User can configure specific parameter of IAX2 signaling protocol on this page£ » Definition of each parameter described as below Definition of each parameter described as below IAX Server Addr Set IAX2 register server IP address or domain... -
Page 26: Sip 1 Configuration
User Manual 6.6.2 SIP 1 Configuration User can configure specific parameter of SIP1 on this page: Definition of each parameter described as below: SIP[Unregistered] SIP register state£ » if register successfully, show Configuration “Registered” in the square bracket£ ¬ otherwise show Unregistered RegisterServer address Set SIP register server IP address... - Page 27 User Manual RFC2543. the default is to RFC3261£ » DTMF Mode DTMF sending mode, support RFC2833, DTMF_RELAY (in-band audio) and SIP info User Agent Set the user agent if have, default is Voip Phone 1.0 . I If Server type is “net2phone: ,please fill in wan port mac address.
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Page 28: Advance
User Manual Select below two option and registered in local outbound public proxy Usually the option need to be selected, when you want to use SIP1. 6.7 Advance 6.7.1 DHCP Server Configuration When EP310-H work as a router, this config is for EP310-H LAN port network device DNS Relay: DNS relay acts as a forwarder between the DNS Clients and the DNS Servers, DNS relay is designed for home/office networks where the users might want to dial into more than one Internet Service Provide (ISP) -
Page 29: Nat Service Configuration
User Manual Advance NAT setting: Maximum 10 items for TCP and UDP port mapping. IP Sec ALG: Enable/Disable IP Sec ALG; FTP ALG: Enable/Disable FTP ALG; PPTP ALG: Enable/Disable PPTP ALG; Transfer Type: Transfer type using port mapping. Inside IP: LAN device IP for port mapping. - Page 30 User Manual 6.7.3.4 Configure the maximum quantity of RTP port. The default is 200£ » Leased IPMAC correspondence table of DHC. The table will display all device getting IP address from EP310-H LAN port by DHCP. The configuration on this page needs to be saved after modified and will go into effect after restarting.
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Page 31: Firewall
User Manual 6.7.4 Firewall Firewall Setting Page. User may set up firewall to prevent unauthorized Internet users from accessing private networks connected to the Internet (input rule), or prevent unauthorized private network devices to access the internet. Access list support two type limits: input_access limit or output_access limit. Each type support 10 items maximum. -
Page 32: Qos 802.1P Configuration
User Manual 6.7.5 QOS 802.1p Configuration QoS Control based on 802.1p for different IP users. The QoS is used to mark the network communication priority in the data link/MAC sub-layer. EP310-H will sorted the packets using the QoS and sends it to the destination. QoS provides service classes for accessing traffics in Internet. - Page 33 User Manual SIP STUN Configuration: STUN can support SIP terminal's penetration to NAT in the inner-net. In this way£ ¬ long as there is conventional SIP proxy and a STUN server placed in the public net, it will do; but STUN only supports three NAT modes£ º FULL CONE, restricted, port restricted.
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Page 34: Digital Map Configuration
User Manual Auto Detect server :Enable/disable automatically detect server function. Enable the function when server forbid register time that is too short and server do not initiatively maintain to send terminal nat packets . Enable the function and set the sending the ip packets time is less than nat maintain time. -
Page 35: Call Service Configuration
User Manual 9911x.T4 any more than 5 digits length starting with 9911, sending out within 4 seconds. Using digital map can be combined with dial peer. First digital map will determine when the user finished dialing, then convert this number to the number actually sent according to "dial peer". - Page 36 User Manual 6.7.8.1 Hotline Configure hot-line number of the port. With this number of the port£ ¬ this hot-line number will be dialed automatically as soon as off-hook and user can's dial any other number. If you do not use hotline, please let it be blank. Configuration example: 6.7.
- Page 37 User Manual If it is enabled, the phone can record the incoming call leaving voice message. It support only 3 leaving message. It can not record leaving message when it had reach the maximum. After restarting the phone, the message will lose . or you can delete the record message by manual(on phone operation).
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Page 38: Mmi Filter
User Manual call origination£ ¬ user A click HOLD button to hold user B line and then dial the third party user C. User A click HOLD button again to recover the talk with user B. At this time user A press * key to make C into the three-way conference. Operating process£... - Page 39 User Manual Configuration Explanation£ º Configure Coding Rule: according to network bandwidth; support G.711a/u G.729 ,G7.23 -r53 /r63 Configure Signal Standard: according to country’s phone voice; Normally, G729 Payload Length doesn’t need be changed into 10 ms; Advice select 20ms Handset Out Volume.
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Page 40: Dial Peer
User Manual 6.7.11 This function should use our private VPN server software. VPN server addr: fill in VPN server public IP address VPN server port: fill in 12000 if you do not modify the VPN server config SIP 1 server register address : fill in VPN server VPN address 172.0.0.5 if you do not modify the VPN server config. - Page 41 User Manual Display of calling number IP image list Click Add, the following figure will be shown at the lower part of the page. It is to add outgoing call number, there are two kinds of outgoing call number setup£ º One is exactitude matching£...
- Page 42 User Manual Example 1 T mean any length digit number. Destination is 255.255.255.255 that mean calling out through SIP2 server. Destination is 0.0.0.0 that mean calling out through SIP1server Explanation Example Config page That means Any digits number starting with 9 User dial 93333 pass through SIP2 server.
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Page 43: Config Manage (Save And Clear Configuration)
User Manual Example 2 The dial rule support exactitude matching priority. When user dial 200 , It will pass through SIP2 When user dial 2009 , It will pass through SIP2 When user dial 20096, It will pass through SIP2 When user dial 201, It will pass through SIP1 When user dial 20,... -
Page 44: Upgrade
User Manual 6.9.3 Back up Config Download phone config file by HTTP. Config file can be edit by WORDPAD. 6.10 Firmware Upgrade 6.10.1 Web Update On this page, user can select the upgrade document (firmware or config file) from hard disk of the computer directly to run the system upgrade. -
Page 45: Ftp Or Tftp Update
User Manual Commonly , set one phone all parameter needed .then download the phone config file to your FTP server (PC run a FTP software). So when set another phone , download the config file to new phone for saving time . 6.10.3. - Page 46 User Manual Definition of each parameter described as below Server Set IP address for upload or download FTP/ TFTP server Username Set username of the upload or download FTP server. If user select TFTP mode, no need to input username and password Password Set upload or download of FTP server password...
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Page 47: Auto Update
User Manual 6.10.3 Auto update config file from server by FTP or TFTP. When the phone reboot ,it will automatically connect to your server to download the config file. After downloading successfully ,The phone will reboot. -
Page 48: System Manage
User Manual Server Addres your FTP or TFTP server address. Username FTP server login user name . If using TFTP , needn`t fill anything Password FTP server login user password. If using TFTP , needn`t fill anything Config File name The name of config file in FTP or TFTP server . If “config file name “... - Page 49 User Manual User Level Show existing user account level [two option]:Root and General: Root level users have the right to modify config; General level users have the right to read-only Add user account to IP phone Delete Delete increased user account Modify Modify increased user level and password Operation Example...
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Page 50: Phone Book Configuration
User Manual enhanced! 6.11.2 Phone Book Configuration On this page, user can save and configure telephone book.( maximum 100 record) Add phone book record Click “Add” button →Input Name name, number and address→ click “Submit” button→ show “Submit Success” on screen Delete Phone Book Record Choosing the record need to del from dropdown menu →Del account by pressing “Delete button”... -
Page 51: Syslog Configuration
User Manual 6.11.3 Syslog Configuration Users can star or close syslog function and config syslog server IP address & port. Definition of each parameter described as below Enable Syslog Config enable/disable syslog function, choose it and then click “Apply” button to go into effect Server IP Config syslog server IP address Server Port... -
Page 52: System Reboot
User Manual 6.11.5 System Reboot Once any change of phone configuration is made, users need to reset IP phone to go into effect. Users should save the modified configuration before system reboot, otherwise the phone system configuration will go back to last saved setting. The system reboot interface as below... -
Page 53: Default Factory Setting
User Manual 7 Default Factory Setting CHAPTER Gain IP address thru DHCP mode, WAN Port static IP is 192.168.1.179, LAN port IP is 192.168.10.1.Default is to start the DHCP service and NAT function. Default communication protocol is to use SIP, SIP port is 5060 Default HTTP port is 80, Telnet port is 23 Default number end is “#”... -
Page 54: Telnet
User Manual 8.0 Telnet configuration CHAPTER 8.1 Config Procedure Input command “cmd” on Run submenu under PC START menu, and then key in “telnet phone-IP-address enables users to config IP phone thru telnet. Input username and password, both default username and password of Administrator account are “admin” Config IP Phone through command lines Note: 1. -
Page 55: Global Command
Exit telnet config interface #logout ping One test program using to check #ping network or program availability www.gohigh.com.cn tree Print out the tree structure of current #tree node Display current users login to PC #who Write Save configuration to flash... -
Page 56: Net Configuration
User Manual 8.4 Net Configuration 8.4.1 LAN interface Settings Path: <config-interface-fastethernet-lan># Function Command [disable]enable bridge mode [no]bridgemode [disable]enable DHCP service [no]dhcp-server [disable]enable NAT [no]nat Show current DHCP rules dhcpshow Show LAN port IP address ipshow Show NAT info natshow Change LAN port IP address ip –addr x.x.x.x –mask x.x.x.x Example: #config interfact fastethernet lan... -
Page 57: Port Settings
User Manual <config-netservice>#media-port –startport 10000 –number 200 <config-netservice>#route –gateway 202.112.10.1 –addr 202.112.210.1 –mask 255.255.255.0 8.6 Port Settings path: <config-port># Function Command set caller ID mode Callerid xxx (xxx= bellcore | etsi | ntt | dtmf ) disable caller ID no callerid Disable call forward no callforward [disable]enable call transfer... -
Page 58: Debug (Level 0~7)
User Manual Note: The command : –user xxx –access digit Here if the digit is less 10 , then the user level is guest If the digit is more that 10 ,then the user level is administrator 8.9 Debug (Level 0~7) path: <debug># Function Command... -
Page 59: Logout
User Manual show QoS table info show sip info show UDP tunnel info udptunnel show running time uptime show gateway version version 8.11 Logout Usage: #telnet –target -port Login:xxx Password:xxx #logout 8.12 Tracert Trace Network Path Info. usage: #tracert –host Example: #tracert www.google.com 8.13 Update usage:... -
Page 60: Restore To Factory Default
User Manual tracert Show network path info #tracert www.google.com show basic Show network settings #show basic show ip route Show route table #show ip route show ip arp Show arp table #show ip arp show Netstat programme #show ip netstat netstat telnet Telnet to another device... - Page 61 User Manual EP310-H provide safe mode. When there is booting problem because of setting problem or firmware problem. User can restore the factory setting or upgrade to a new firmware to solve this problem.
- Page 62 User Manual [ Accessories 1 VPN manual ] VPN manual Contents Catalogue 1 Overview.................. 3 2 System feature ................ 3 3 System framework..............3 4 Network Topology picture............4 5£ ® VPN Server configuration............ 5 5.1 Install introduction ............5 5.2 Configuration ..............
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Page 63: Overview
User Manual Overview This system is devolped by Gohigh Data Networks Technology CO.,LTD It offer VPN service.It make the VoIP calling more safely ,more steady,and private encryption . The vpn software include endini.vpn,endvpn,initvpn,readme,vpn,vpnserv,vpnserv.conf 2 System feature£ º 1. Easy to build up . it only to add a VPN transmission server in the exist system, 2. -
Page 64: Network Topology Picture
User Manual Example. Two EP310-H are in defferent inside network. VPN server are in public network. SIP server can monitor VPN server network IP address . SIP server communicated with VPN server by IP address that VPN server offer After client configure VPN Initialization Servers ,the VPN server will distribute a IP for client. -
Page 65: Vpn Server Configuration
User Manual 5£ ® VPN Server configuration 5.1 Install introduction£ º 1. copy vpnServ.tar.gz into home catalog. [root@192 ~]# cd [root@192 ~]# tar xvzf vpnServ.tar.gz 2. build vpns catalog under /etc [root@192 ~]# cd /etc [root@192 ~]# mkdir vpns 3. copy vpnServ.conf to vpns catalog [root@192 ~]# cp ~/vpnServ/vpnServ.conf /etc/vpns/ Copy vpns to linux server , if you want to change Initialization Server or transmission server port . -
Page 66: Start Initialization Server
User Manual 5.3 Start Initialization Server Key in ./initvpn;... -
Page 67: Start Transmission Server£ ¨ Vpn
User Manual If it run ok . the state is like the below picture But if you had start the Initialization Server .Server will reject initialization service. As below If you want to close initialization server . key in /endinitvpn If initvpn do not startup , and had run endinitvpn,, it will reject endinitvpn request 5.4 start transmission server£... -
Page 68: Check Log File
User Manual If you want to start up VPN programme again. Server will reject request. End VPN service £ ¬ key in ./endvpn: If you have not started VPN service , It will reject request when you want to end VPN service . -
Page 69: Vpn Client Configuration
User Manual 6£ ® VPN client configuration 6.1¡ ¢ Login... -
Page 70: Advance / Vpn Configuration
User Manual 6.2 Advance / VPN configuration 1 input VPN Initialization Server address and port. configure account parameter. server server address(10.1.1.254) and port. 3 save and reboot ,Client can communicate with SIP server and other VPN client. 7£ ® Management of inside client If the administrator want to manage the inside client, Place a PC behind VPN server . - Page 71 User Manual...
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