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Frequently Asked Questions
Symptom
The PAE-200 Handset is off.
The PAE-200 Handset is not
The PAE-200 Handset is out of battery
working
The PAE-200 Handset is hang off.
All indicators of the PAE-200
The behavior is normal. The indicators will be off
Handset turn off themselves,
automatically for power saving when no operation is
except the power indicator.
performed for 40 seconds.
The Handset battery is running low.
The Base Unit is power off.
Red LED of Power indicator of
The PAE-200 Handset exceeds 10 meters of the
the PAE-200 Handset is flashing
operation range from the Base unit.
The PAE-200 Handset cannot connect to the Base
Unit within the 10 meters operation range.
The volume level of the PAE-200 is too low
The headset is not plugged into the PAE-200 Handset
properly.
No sound is produced from the
headset while the Green
indicator of the PAE-200
Handset is solid on and the
No audio signal from the Base Unit or TV.
wireless connection is normal.
Possible Cause
Possible Corrective Action
Turn on the PAE-200 Handset.
Charge the PAE-200 Handset immediately.
Press the Reset Button with a small pin object to reset the PAE-200 Handset.
Turn off the PAE-200 and start charging.
Turn on the Base Unit.
Make sure The PAE-200 Handset is in the operation range.
Please contact VitaSound service.
Increase the PAE-200 Handset volume output level.
Make sure the headset is firmly plugged into the PAE-200 Handset.
Make sure the TV is turned on. (Please read your TV manual for detail)
Make sure the volume of the TV is on. (Please read your TV manual for detail)
Make sure the mute mode of your TV is not activated. (Please read your TV manual
for detail)
When using the analog (RCA) audio cable to connect the Base Unit and TV
set, make sure the optical and coaxial cables are disconnected with the
Base Unit and TV set.
When using the analog (RCA) audio cable to connect the Base Unit and TV
set, make sure the cable is plugged firmly into the "Audio Out" port of the
TV set. (Please read your TV manual for detail)
When using the optical cable to connect the Base Unit and TV set, make
sure
1) the optical cable is connected with the Base Unit and TV set properly
2) the Audio input mode switch on the Base Unit is switched into " Optical
audio input".
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