Troubleshooting - SoftBank 930SH User Manual

Troubleshooting

Sending Messages
3
Cannot enter message text or
attach files
. Attachment size affects text size limit.
4
In turn, text size affects attachment
size limit.
3
Sending failure appears in
Information window
. To resend, follow these steps:
Sending failure
S
message
3
Unsent message is not resent
automatically
. Auto Resend attempts to send unsent
messages automatically up to
two times only.
3
Set Auto Play File cannot be set
. Apply to one file per message.
. Not available for Graphic Mail.
. May be unavailable for some files.
32
4-
3
3
S % S
Select
% S % S % S A
3
3
Msg. Settings are not applied
. Settings are valid for one message,
and effective when viewed on
compatible handsets/applications.
. Delivery Report/Priority setting may not
be effective when sent to mail addresses.
. Priority setting does not affect delivery
speed.
Cannot set Msg. Settings
. These settings cannot be applied at
the same time; select one per
message: Set Auto Delete, Reply
Request, Forward NG, Delete NG,
Quiz, Set Auto Play File.
. Only Delivery Report and Expiry Time
are available for SMS.
Signature is not inserted
automatically
. Auto Insert is available for S! Mail only.
Cannot cancel sent messages
. Short messages may not be canceled.
. Set Sent Cancel is available for S! Mail
only.
3
Cannot send PC Mail
. Follow these steps to check User Name
and Password for SMTP authentication:
B S S % S
Settings
S % S
Settings PC Mail Account
S % S
Select account
S % S
Set Sending Sender Auth.
S % S S
SMTP Auth.
User Name or Password
. Some ISPs require SMTP
authentication setup in addition to Set
Receiving setup.
PC Mail
S % S
B S
S %