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SOMO 655 User Manual

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USER'S GUIDE
SOMO® 655
HANDHELD COMPUTER
1

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  • Page 1 USER’S GUIDE SOMO® 655 HANDHELD COMPUTER...
  • Page 2 Other than the above, Socket Mobile can assume no responsibility for anything resulting from the application of information contained in this manual. Please refrain from any applications of the SoMo 655 that are not described in this manual. Please refrain from disassembling the SoMo 655. Disassembly of this device will void the product warranty.
  • Page 3 • Do not remove microSD or CF cards while they are being accessed. • Do not use this device in damp, wet or rainy conditions. • Do not insert metal objects into the sync/charging port of the SoMo. • Keep the SoMo and its accessories away from children.

  • Page 4: Table Of Contents

    STEP 1: Install the Battery ..........................13 STEP 2: Charge the Battery ..........................14 STEP 3: Turn On Your SoMo 655 ........................15 STEP 4: Install Synchronization Software on Host PC ..................15 STEP 5: Connect to Host Computer ......................... 16 STEP 6: Set Up Your Device Partnership ......................
  • Page 5 6 | SocketScan 10 for Bluetooth Barcode Scanners ......................53 STEP 1: Charge the CHS ........................... 54 STEP 2: Install SocketScan 10 .......................... 54 STEP 3: Pair the CHS with the SoMo ....................... 55 STEP 4: Start Application ..........................56 STEP 5: Scan Barcodes ............................. 56 Appendix A | Specifications..............................
  • Page 6 FCC Interference Statement (USA) ........................72 Industry Canada Statement: ........................... 73 European Union Notice: ..........................73...

  • Page 7: Introduction

    Security: No wireless radio or microphone Secure/private applications Ready to Customize The SoMo 655 can be deployed out of the box with a wide range of Socket Mobile or third-party peripherals because it comes pre-loaded with the following software: Pre-Loaded Applications and Utilities...

  • Page 8: Package Contents

    Package Contents All SoMo 655, SoMo 655Rx, and SoMo 655DXS configurations come with the following items: SoMo 655 Handheld Computer Stylus Lithium-ion Battery USB Sync Cable AC Adapter* In addition, this package comes with a Certificate of Authenticity and a Quick Start Guide.

  • Page 9: Hardware Features

    Hardware Features Front...
  • Page 10 Back Bottom...

  • Page 11: Product Registration

    Socket highly recommends all customers register their products. Product registration is required to access technical support. Registered users also benefit from free service packs and updates. If you have a connection to the internet with your SoMo, use the Getting Started wizard to register. Or, register from any computer online at: http://support.socketmobile.com/...

  • Page 12: Socket Third-Party Accessories Recommendation (Star)

    Configuration utility for the Mode switch Synchronization Software To synchronize your SoMo 655 to a host computer and to synchronize data (email, contacts, pictures, music and other applications), the host computer must be running Windows Mobile Device Center or Microsoft ActiveSync.

  • Page 13: Getting Started

    2 | Getting Started CAUTION: TO ENSURE PROPER OPERATION OF YOUR SOMO 655, FOLLOW THESE INSTRUCTIONS PRIOR TO USE. FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN YOUR SOMO TEMPORARILY NOT TURNING ON STEP 1: Install the Battery 1. To remove the battery cover, press the release button on the bottom of the battery cover with your thumb.

  • Page 14: Step 2: Charge The Battery

    Lift flap to access port. OPTION 2: Charge the SoMo using the optional Sync-charge cradle and the 3A AC adapter that comes with it. The SoMo 655 should be charged for at least 4 hours before first use. Afterwards, charge the device as needed according to its battery level.

  • Page 15: Step 3: Turn On Your Somo 655

    Press the power button. STEP 4: Install Synchronization Software on Host PC If you will be using a host computer, do not connect your SoMo 655 to the host PC until the synchronization software has been installed on the PC.

  • Page 16: Step 5: Connect To Host Computer

    STEP 5: Connect to Host Computer OPTION 1: Connect the SoMo to the host computer with the sync cable and plug in the AC adapter. OPTION 2: Using the optional Sync-charge cradle and the Type B USB cable, connect to the host...

  • Page 17: Step 6: Set Up Your Device Partnership

    3. After the synchronization is complete, you will see that your email, contacts, pictures and songs and other applications on your SoMo have been updated. The next time you wish to use the synchronization software, just plug your SoMo 655 into your computer. The software will open automatically and update your device.

  • Page 18: Getting Started Wizards

    1. In the Today screen, tap Getting Started. 2. A list of wizards will appear. Some are generic for Windows Embedded Handheld 6.5, but some are specifically for the SoMo 655. Some of the latest wizards included with Windows Embedded Handheld 6.5 include the following: •...
  • Page 19 Change Language The SoMo 655 operates in 12 languages. Use the Change Language wizard to choose a different language for your operating system. Follow instructions in the wizard to back up the language files to a microSD card. Or, the language files are available for free to registered users. Register your device at: http://support.socketmobile.com...
  • Page 20 1. In the list of Getting Started wizards, tap Register SoMo 655. 2. In the next screen, tap on the link. 3. The wizard will begin. Make sure the SoMo has Internet access. Follow the wizard to register the SoMo. Set up Enhanced Wi-Fi Companion By default, the SoMo has Microsoft Wireless Zero Configuration installed.
  • Page 21 When the Mode switch is activated (in the A position), any connections or programs running on the SoMo will remain active. By default, the screen will turn off. By default, the SoMo automatically suspends according to settings saved in the Power applet. To access the applet from the Start Screen, tap on Settings | System | Mode Switch.
  • Page 22 When configuring Profile B, consider this the Background profile. Set your SoMo to save energy for when it is not in use, but you don’t want to turn it off. • Tap on each dropdown menu to configure settings. (See table below for settings information.)
  • Page 23 Default Settings Table 1 Options Profile A Profile B Bluetooth Discoverable Auto Suspend Enabled Disabled Volume 5 Loudest 0 Mute Screen 10 Super Bright Backlight Control 7 Normal Bright 5 Power Save 0 Backlight OFF OFF Screen Off N / A WiFi CAM (fastest) WLAN...
  • Page 24 Leaving a slot enabled when the SoMo is not in use can deplete the battery. If you leave a slot enabled when the SoMo is powered on, do not remove or insert a card unless it is a memory card.
  • Page 25 Set up SocketScan 10 SocketScan 10 software prepares your SoMo to work with Socket CHS Series 7 or CRS Series 9 barcode scanners. 1. In the list of Getting Started wizards, tap Set up SocketScan 10. 2. To install the application, tap on the link.
  • Page 26 MobiScan Rapid Configuration Tool 1. In the list of Getting Started wizards, tap MobiScan Rapid Configuration Tool. 2. Tap on the link. Follow the on-screen instructions to install the software. For more information about SOTI MobiScan, please visit: http://soti.net/mc/help/Content/Manager/MobiScan.htm...

  • Page 27: Using The Somo 655

    3 | Using the SoMo 655 This chapter explains how to use your SoMo 655 through its buttons, the Mode switch, stylus, finger swiping, Start screen, online Help, and the Radio Manager. Stylus Use the stylus in three ways. • Tap an item: Use to select an option, similar to left-clicking a mouse.

  • Page 28: Led Indicators

    Flashing blue and green Wireless radios are OFF or unit is in suspend mode NOTE: The SoMo 655DXS model has no Bluetooth orWi-Fi, therefore the left LED has no function in the DXS. Alarm and Battery Status (Right LED) Red/Green/Orange/Yellow LED Behavior...

  • Page 29: Today Screen

    To determine the battery life of the SoMo with your application, please visit: http://www.socketmobile.com/products/handheld-computer/BatteryEstimator655/index655.html To learn about SoMo battery best practices, please visit: • http://ww1.socketmobile.com/Libraries/Documents/Battery_Best_Practices.sflb.ashx • http://support.socketmobile.com/FrontLinesGlobalSupport_Socket_Ext/SocketMobile/Attach /Answer3-0-34_CSN-1006-%20%20Socket%20Customer%20Notice%20- %20Batteries%20discharging%20quickly%20200100524.pdf Today Screen The Today screen is like the homepage for the Windows mobile operating system. Access current data, utilities and applications from the Today screen.

  • Page 30: Wireless Radio Manager

    Wireless Radio Manager The SoMo 655 includes the Microsoft Wireless Manager by default. However, if you install Enhanced Wi-Fi Companion (e-WFC), the Socket Radio Manager will appear instead (see next page). Microsoft Wireless Manager 1. To open the Microsoft Wireless Manager, tap the Wi-Fi and Bluetooth status line in the Today screen.
  • Page 31 1. To open the Socket Radio Manager, tap the Wi-Fi and Bluetooth status line in the Today screen. Alternatively, press the button on the right side of the SoMo 655. 2. In the Radio Manager, a red X appears on the Bluetooth or Wi-Fi button when the radio is off. Tap on the button to turn it on.

  • Page 32: Somo 655 Power Plus Battery Friendly® Utility

    To learn more about this utility, please visit: http://ww1.socketmobile.com/Libraries/Documents/SoMo_655_Battery_Friendly_Utility.sflb.ashx 1. In the Today screen, tap on the Battery icon or Power Plug icon. (These icons indicate whether the SoMo is running on battery power or connected to AC power.) Battery icon Power Plug icon Alternatively, from the Start screen, tap Settings | System | Power Plus.
  • Page 33 If the battery is changed and the SoMo reset, it may take several minutes to report the battery current usage and estimated time remaining. 3. Tap on the Advanced tab. If desired, configure the SoMo to automatically turn off if not used for a specific amount of time.

  • Page 34: Backlight Settings

    Backlight Settings Adjust the backlight and power settings to maximize the battery life of your SoMo 655. 1. From the Start screen, tap Settings | System | Backlight. 2. The Backlight utility will appear. Adjust the settings as desired and tap OK.

  • Page 35: Voice Recorder

    Voice Recorder By default, the left programmable application button is set for Voice Recorder. 1. Press left programmable button. 2. Tap on the red circle icon to begin recording sound. If the toolbar does not appear at the bottom of the screen, If this toolbar does not appear, tap Menu | View...

  • Page 36: Adding A Usb Keyboard/Mouse

    Adding a USB Keyboard/Mouse Add a USB Keyboard and/or mouse by docking the SoMo in the cradle and using the cradle’s two USB ports to connect. Checking the SP (Service Pack) Version of Your Unit. From the Start screen, tap on Settings | System | System Info.

  • Page 37: Online Help

    Tap on OS Version to view information. Service Pack version = SP1 Online Help Your SoMo 655 contains online help files. They can be accessed in two ways: 1. In the Start screen, tap Help icon 2. Tap on the Help icon...

  • Page 38: Managing Wi-Fi Connections

    4 | Managing Wi-Fi Connections The SoMo 655 offers two applications to manage your wireless connections. Each comes with its own tools and interface: 1. Microsoft Wireless Zero Configuration (WZC) is a powerful and easy-to-use utility for managing Wi-Fi connections from your SoMo 655 handheld computer.

  • Page 39: Microsoft Wireless Zero Configuration (Wzc)

    This utility is pre-installed on the device. Turning on the Wi-Fi Radio By default, the SoMo uses WZC to manage wi-fi connections. To manage your wireless connections using WZC, access Wireless Manager. 1. Open the Wireless Manager by tapping on the Wi-Fi and Bluetooth status line in the Today screen.
  • Page 40 The Wi-Fi status icon appears at the top of the screen. The icon varies based on your connection status. To view the icon variations, please refer to the chart below. Tap All and the Bluetooth and Wi-Fi radios will both be disabled. However, the manager remembers which wireless radio(s) were running so when you later tap All, the previous settings resume.
  • Page 41 Wi-Fi Settings Wi-Fi Settings displays a list of WLAN networks found in range. To access Wi-Fi Settings, go to Wireless Manager, then tap on Menu. Select Wi-Fi Settings from pop-up menu. Wi-Fi Settings Wi-Fi Settings Icons WLAN is a device-to-device (ad-hoc) network. Signal strength of strongest access point/ad hoc radio (non-secure) Signal strength of strongest access point/ad hoc radio (secure)
  • Page 42 After a profile is saved, if the WLAN is in range, the SoMo will automatically try to connect to it. To connect to another network in the list, tap and hold your stylus on the WLAN. In the pop-up menu, tap Connect.

  • Page 43: Enhanced Wi-Fi Companion (E-Wfc)

    1. To open the e-WFC Radio Manager, tap on the Wi-Fi and Bluetooth status line in the Today screen. Or, press the button on the right side of the SoMo 655. 2. In the Radio Manager, an X will appear on the Wi-Fi button to indicate that the Wi-Fi radio is off. Tap on the button to turn on the radio.
  • Page 44 To get to the main screen of e-WFC, tap on the Wi-Fi tools button to view the main screen of Wi-Fi Companion. Or, tap the ribbon along the top, then tap on the tower icon in the drop-down menu. Tap on Enable Flight Mode and both Bluetooth and Wi-Fi radios will be disabled. However, the manager will remember which wireless radio(s) were running so when you later tap Disable Flight Mode, the previous settings will resume.
  • Page 45 At-a-Glance Screen of e-WFC The graphical user interface of the At-a-Glance Screen of e-WFC displays detailed connection information, automatic power save options, as well as useful troubleshooting and diagnostic tools for networking professionals. To get to the At-a-Glance screen of e-WFC, tap on the Wi-Fi tools button to view the main screen of Wi-Fi Companion.
  • Page 46 Wi-Fi Finder The Wi-Fi Finder displays a list of WLAN networks found in range. To access the Wi-Fi Finder, tap on the large tower icon in the bottom right corner of the main screen of Wi-Fi Companion. Wi-Fi Finder Icons Current connection Signal strength of strongest AP (access point)/ad hoc radio WEP encryption, WPA (PSK), WPA (TKIP), WPA2 or 802.1x...
  • Page 47 Finding and Connecting to a WLAN Ask your network administrator for the necessary security settings for your WLAN. If the WLAN uses 802.1x, WPA or WPA2, install authentication certificate(s) before you connect. Refer to the Wi-Fi Companion User’s Guide for instructions on the Socket certificate utility. 1.
  • Page 48 3. After a profile is saved, if the WLAN is in range, the SoMo will automatically try to connect to it. To connect to another network in the list, tap and hold your stylus on the WLAN. In the pop-up menu, tap...

  • Page 49: Socketscan Plug-In For Scanners And Readers

    SocketScan software sends data from your Socket barcode scanner, RFID reader or magnetic stripe reader into any application running on the SoMo 655. This lets you use Socket data collection peripherals without having to program custom applications. The software comes pre- loaded on the SoMo 655.

  • Page 50: Step 1: Assign A Trigger Button

    STEP 1: Assign a Trigger Button This step is NOT required for the CF Mag Stripe Reader Card. Method 1: Use this method for the CF Scan Card or CF RFID Reader Card 6E with any version of Windows Mobile. 1.

  • Page 51: Step 2: Start Socketscan Plug-In

    3. In the next screen, tap either LEFT or RIGHT in the appropriate section to select the button you want to use to trigger your device. 4. The SoMo will automatically set up the trigger button and send a confirmation message to your inbox. STEP 2: Start SocketScan Plug-in Press the trigger button that you assigned to start SocketScan.

  • Page 52: Step 3: Insert The Card

    STEP 3: Insert the Card 1. Open the slot cover at the top of the SoMo 655 and then insert the card into the appropriate slot. Do not insert the card backwards or force the card in too hard. 2. When SocketScan is running, an icon will appear at the bottom of the Today screen.

  • Page 53: Socketscan 10 For Bluetooth Barcode Scanners

    These instructions are for using the CHS in Bluetooth SPP mode. For Additional Documentation This chapter covers basic instructions for using SocketScan 10 on the SoMo 655 with a CHS. For detailed instructions, please refer to the appropriate User’s Guide for your type of CHS/CRS: CHS 1D versions (7Ci, 7Di, 7DiRx, 7M, 7P): http://www.socketmobile.com/pdf/data-collection/chs-series7-v3_ug.pdf...

  • Page 54: Step 1: Charge The Chs

    STEP 1: Charge the CHS Refer to your CHS manual for hardware preparation instructions. You may also want to attach the tether. If you have a 1D version of the CHS (7Ci, 7Di, 7DiRx, 7M, 7P) you will need to perform extra steps: Change the CHS to SPP mode.

  • Page 55: Step 3: Pair The Chs With The Somo

    After they pair and connect, the CHS will beep once. The task tray icon will also change. If you have a 1D scanner, the CHS will disconnect from the SoMo, indicated by 2 beeps. The CHS will then reconnect to the SoMo, indicated by 1 beep.

  • Page 56: Step 4: Start Application

    2D Scanner (CHS 7Xi or 7XiRx) If you have a 2D Scanner, the next screen will show a barcode. Power on the CHS and scan the barcode. If prompted for a passkey, enter 0000 (four zeroes). STEP 4: Start Application Start the application that you want to enter data into (e.g., Excel Mobile or Google.com).

  • Page 57: Appendix A | Specifications

    Marvell PXA270M 624MHz CPU Memory 128 MB SDRAM, 4 GB Flash, up to 32 GB additional with microSD slot SoMo File Store: Non-volatile memory for device applications/ configurations can survive a hard reset of device. Features Auto-Run support, ideal for provisioning deployments.
  • Page 58 Drop Specification Multiple 1 m (3.3 ft) drops to vinyl-covered concrete With optional DuraCase protective case (sold separately): Multiple 1.3 m (4.3 ft) drops to vinyl-covered concrete ESD Specification +/- 8kV air discharge, +/- 8kV direct discharge Operating Systems Microsoft Windows Embedded Handheld 6.5 (previously known as Windows Available Mobile Classic 6.5) Pre-Loaded Socket...

  • Page 59: Appendix B | Care And Maintenance

    • Do not leave the SoMo in extremely high or low temperature environments. • Remove the battery of the SoMo if it is not going to be used for a long period of time. Store the SoMo and its battery in a cool, dark, and dry place.

  • Page 60: Appendix C | Resetting The Somo 655

    Each of these resets clears different levels of storage data and impacts the hardware differently. Additionally, removing the battery and any external sources of power from the SoMo 655 will result in the equivalent of a warm or cold boot (see table).

  • Page 61: Warm Boot

    To perform a warm boot: Using the tip of your stylus, lightly press the Reset button on the back of your SoMo 655 and then release.

  • Page 62: Cold Boot

    A cold boot will clear all user-installed settings, applications, and data from RAM (Random Access Memory), but any applications or configurations saved in the SoMo File Store will remain. It is useful for clearing some states that are not normally cleared with a warm boot.

  • Page 63: Clean Boot

    If you set a security password on the SoMo 655 and forget it, a clean boot will remove the password setting.
  • Page 64 4. The screen will go blank and the SoMo 655 will begin to revert to its factory default settings. 5. Continue to hold the three buttons for several seconds until the Socket splash screen appears and you hear the Socket jingle.

  • Page 65: Appendix D | Upgrading The Rom Image

    Alternatively, make sure the SoMo battery is adequately charged. STEP 2: Back up Data on the Device If you have any data on the SoMo 655, please back it up to an external location before you run the update. STEP 3: Transfer Files using a Memory Card...
  • Page 66 1. Press and hold the Right Programmable Application button on your SoMo 655. 2. While holding the button, use the stylus to gently press the Reset button on the back of your SoMo 655. Keep holding the Right Programmable Application button.
  • Page 67 7. The Windows Welcome wizard will prompt you to set up Windows Mobile. Follow the instructions on your screen. 8. After setting up Windows Embedded Handheld, the Today screen will appear, and the SoMo 655 will be ready to use.

  • Page 68: Troubleshooting

    Appendix E Troubleshooting SYMPTOM: When I press the power button, the SoMo does not turn on. Possible Reason Solution The SoMo battery does not have adequate Plug the SoMo into AC power or insert a charged battery. charge. The SoMo Mode switch is in hold mode.

  • Page 69: Appendix F | Technical Support

    Appendix F Technical Support If you have trouble installing or using the SoMo 655, Socket has different support options to help you. Online Knowledge Base: Search for articles, Frequently Asked Questions or Hot Topics any time, day or night. http://support.socketmobile.com/EU_S1a.asp Online Requests: Register your product and submit a question to our Technical Support Team.

  • Page 70: Limited Warranty

    Limited Warranty Socket Mobile Incorporated (Socket) warrants this product against defects in material and workmanship, under normal use and service, for one (1) year from the date of purchase. Product must be purchased new from a Socket Authorized Distributor or Reseller. Used products and products purchased through non- authorized channels are not eligible for this warranty support.

  • Page 71: Disclaimer

    PRODUCT DISPOSAL: Your device should not be placed in municipal waste. Please check local regulations for disposal of electronic products. Disclaimer EXCEPT TO THE EXTENT EXPRESSLY WARRANTED BY SOCKET MOBILE, INC, THIS PRODUCT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

  • Page 72: Regulatory Compliance

    CONTROLLING LAW AND SEVERABILITY. This License shall be governed by the laws of the United States and the State of California. If for any reason a court of competent jurisdiction finds any provision, or portion thereof, to be unenforceable, the remainder of this License shall continue in full force and effect. Regulatory Compliance FCC: Part 15, Class B Industry Canada...

  • Page 73: European Union Notice

    IMPORTANT: RADIATION EXPOSURE STATEMENT THIS EQUIPMENT COMPLIES WITH FCC RADIATION EXPOSURE LIMITS SET FORTH FOR AN UNCONTROLLED ENVIRONMENT. END USERS MUST FOLLOW THE SPECIFIC OPERATING INSTRUCTIONS FOR SATISFYING RF EXPOSURE COMPLIANCE. TO MAINTAIN COMPLIANCE WITH FCC RF EXPOSURE COMPLIANCE REQUIREMENTS, PLEASE FOLLOW OPERATION INSTRUCTIONS AS DOCUMENTED IN THIS MANUAL.

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