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Table of Contents
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Summary of Contents for CheckBox HSV5
- Page 1 Wireless Hotspots HSV5 CheckBox Wireless Hotspots are designed to be Easy to Install, Easier to Manage and Easiest to Afford. To make set up as easy as possible, please take a moment to completely read through these instructions before you begin.
- Page 2 The answer to most questions can be found in here. We are constantly working on adding new features to CheckBox, and as these features develop they will be added to your system automatically via system updates. These updates may change the way some of your administration screens and features function.
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Page 3: Table Of Contents
Table of Contents Installing CheckBox…………………….……………………………4 Logging into your management screens.…………………………….6 Setting up guest access………………………………………………9 Using credit cards & PayPal…….…...………………………………10 Free access……………………………….…………………………11 PermaCode…………………………………………………………12 Customizing your welcome screen………………………………...13 Accessing your system from outside the hotspot………………….15 Accessing your system from the Internet………………………….16 Network setup……………………………………………………….7 Current network configuration…………………………………..15... -
Page 4: Installing Checkbox
Installing CheckBox Locating the equipment The CheckBox HSv5 must be located indoors in a dry area. The HSv5 should be located close to power and the Internet connection(s) Connecting the equipment The CheckBox HSv5 will connect to your cable, DSL, or local area network using an Ethernet network cable. - Page 5 Connecting CheckBox The best way to connect your CheckBox System is directly to your DSL, Fiber or cable modem. You may also connect it through a switch or hub to the DSL or cable modem. In order to keep guest network traffic separate from your office computers, office computers should not be connected through the CheckBox.
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Page 6: Logging Into Your Management Screens
To learn how to access the system from outside the hotspot see Accessing Your System from the Internet section in this guide. To access CheckBox from inside the hotspot make sure your computer is connected to the system, either by a wireless connection or through a wired Ethernet port connected to the CheckBox Master. -
Page 7: Network Setup
Network Setup You probably will not need to make any changes in the network setup of your CheckBox system as most Internet Service Providers use DHCP, Dynamic Host Configuration Protocol, to tell the devices connected to their network what address and other parameters to use. - Page 8 When using CheckBox mesh node access points the ssid and channel of the access points is set and controlled from with in the management screens of the HSv5. If you are using other brands of access points you will need to manage channel changes and SSID as per their manufacturer’s directions.
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Page 9: Setting Up Guest Access
Setting up Guest Access In order for guests to access the Internet through your CheckBox System they have to be authenticated. There are several ways your guests can authenticate, including: Access Tickets PermaCodes Credit Cards and PayPal Free Access In addition to these methods your CheckBox can also be tied to your company loyalty card rewards program and integrated into point-of-sale systems. -
Page 10: Using Credit Cards & Paypal
With CheckBox you can accept credit cards automatically through the welcome page. CheckBox uses the PayPal system to clear the transactions and deposit the funds into your account, and allows you to set the pricing and duration. Using credit cards you do not need to be present to hand out tickets - great for unattended locations such as marinas and public spaces. -
Page 11: Free Access
Free Access The Free Access System allows you to give your guests free access two different ways: You can allow free access once per period, for example 15 minutes free every day, or 1 day free per week. This is great for a coffee shop or restaurant that wants to advertise free internet access but prevent guests from taking up a table for hours upon hours. -
Page 12: Permacode
Permacode Permacodes are special Access Codes you can define yourself. Usage is similar to ticket numbers, but these codes are reusable by multiple guests at the same time. You may change permacodes at anytime, and any guest devices previously activated will still remain activated until the time set for their code has expired. Permacodes are great for group events or special promotions and can save the need printing... -
Page 13: Customizing Your Welcome Screen
Customizing your Welcome Screen As you enable access methods the system will add the appropriate buttons and boxes to your welcome screen. You can customize the look of your welcome screen by uploading a picture or logo in .JPG format. To upload an image click on Customize Site in the top menu and then select Update Site Logo on the drop down. - Page 14 320 pixels wide and 120 pixels tall works best. You can make them less wide or less tall. As for file size, somewhere between 20Kb and 60Kb is about right. CheckBox will not accept graphic larger than 100Kb in size For the Welcome Screen CheckBox can accept files in .jpg, .bmp and .gif format.
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Page 15: Accessing Your System From Outside The Hotspot
2, and eth1 for modems plugged into port 1. This is the IP address assigned by your ISP or internal router to our system. If you are using the expansion card to add additional modem ports to your HSv5 you will also see sections for eth4 eth5, eth6 and eth7. -
Page 16: Accessing Your System From The Internet
System www.checkboxsystems.net. There you will find a link to log into your CheckBox system from anywhere. The second way is to log on directly to your CheckBox via the system’s IP address. In order to access your CheckBox System through the CheckBox Support web site you will need a site number and user name. - Page 17 CheckBox System when you are logging in directly to the CheckBox. If you do not have a site ID number and user name, please contact support@checkboxsystems.net to request one.
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Page 18: Administering Active Clients
Administering Active Clients Under normal circumstances guests will get online, use their time and then automatically be logged off the system without any intervention from you or your staff. However there are options to manually adjust a guest’s time remaining, delete a guest from the system, and manually add a guest. -
Page 19: Client Usage Policy
Client Usage Policy With the Client Usage Policy function, you can set how much bandwidth a guest can consume. Bandwidth is the amount of data a guest passes through the system. The system can only pass a finite amount of data at a time, with the limiting factor usually being the internet connection itself. -
Page 20: Signal Strength, Power Levels And Antennas
CheckBox to the user’s laptop, but they need to get a signal back to the CheckBox. Laptop wireless cards are not all created equal and few have an external antenna. Therefore it is not unusual for a guest to “see”... - Page 21 CheckBox uses the maximum legal power for unlicensed operation in the frequencies (channels) it occupies. There are some hotspot companies that do use higher power, but that is risky for the property owner: Unlicensed operation at higher power can result in the property owner being fined.
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Page 22: Mesh Repeaters And The Mesh Node Status Display
Mesh Repeaters & Mesh Node Status Display You can extend the range of your system using CheckBox Meshing Access Point Repeaters. These devices relay the data stream from your master unit further throughout your facility. Mesh Repeaters only need power, they do not need a wired connection back to the master unit. - Page 23 30 are best. The signal is only displayed for access points running in wireless mode (access points without a wired Ethernet connection to the CheckBox), any wired units will display "wired" in this column. The sixth column shows the Link Quality. It is a calculated score (maximum 100), computed by using an algorithm to determine the overall quality the wireless service of that access point.
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Page 24: Nx Meshing Access Point Installation
Ethernet switch can damage the unit and will void the warranty. The CheckBox-NX-AP-PoE meshing access point can be used as a wired AP, wired back to the CheckBox controller via a physical network connection, or it can be used in a meshing configuration, connecting to the network wirelessly. -
Page 25: System Alerts
To set up alerts for your CheckBox; 1. Log in to the CheckBox support servers through your remote site login but do not click on the name of your site to log all the way into your local CheckBox. -
Page 26: Optional Services
Optional Services: Extended Hours Support provides extended hours for phone support for your staff and management, including weekends and holidays for only $49.95 per month, with no long term contract required. Extended Hours Support provides coverage until midnight, Eastern Time, and from 9am to midnight Saturday, Sunday and Holidays. Extended Hours Support is available with no long term contract –... -
Page 27: Final Installation Checklist
CheckBox master unit is connected to power CheckBox master unit is connected to internet connection Network connection cable for CheckBox master is not stapled or cable tied to AC wiring or power lines. Physical Installation - Mesh Repeaters ... - Page 28 In no event shall CheckBox Systems be responsible for consequential damages due to the failure of this system or any of it’s components. We reserve the right to terminate support in the unlikely event of excessive, or abusive calls.
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