Amped Wireless UA230A User Manual page 36

UA230A
No networks appear in the scan results.
a. The wireless adapter may be out of range. Double check that the antenna is secured tightly to the
adapter and scan for wireless networks again.
b. Verify that the adapter is firmly inserted into your USB drive and try to scan for networks again.
c. Check to see that the wireless network you are connecting to is functioning correctly. If possible, locate
your wireless router and see that the wireless LED is blinking correctly. If not, check the connection and
configuration of your wireless router.
d. Mac Solution: You may need to activate your wireless adapter. Click the Apple icon, select System
Preferences, and then click on Network. Highlight the adapter titled Ethernet Adaptor (en#) for OS X
10.5 and below and click Advanced, then click Apply. For OS X 10.6, select the adapter titled Amped
Adapter and click Apply. Try to scan for networks again.
e. Windows Solution: The wireless adapter may be disabled. Go to the Start menu, select Control Panel.
Then select Device Manager and locate the Amped Wireless adapter under the Network Adapters
category. Right click the Amped Wireless adapter and check to see if it is disabled. If disabled, enable
the adapter and try to scan for networks again. If there is a problem with the driver, it will also be
displayed here. Check solution (f) to solve this issue.
f. Uninstall the software by clicking Start, then select Control Panel, then select Programs. Find the Amped
Wireless program and uninstall it. Once fully uninstalled, remove the adapter from your USB port,
reinstall the Amped Wireless software using the supplied instructions and try again.
USER'S GUIDE
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