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Quick-Start Guide
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Package Contents
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Installation Instructions
TCP/IP (High Speed) Physical Installation
Hyosung TCP/IP Setup
Hantle (Tranax) TCP/IP Setup
Triton TCP/IP Setup
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Appendix A: Troubleshooting
If your ATM is unable to complete a transaction
If you are expriencing intermittent problems
completing transactions
Common ATM Communication Error Codes
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Appendix C: Warranty Information
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Summary of Contents for OptConnect OC-250
- Page 1 Hantle (Tranax) TCP/IP Setup Triton TCP/IP Setup Appendix A: Troubleshooting If your ATM is unable to complete a transaction If you are expriencing intermittent problems completing transactions Common ATM Communication Error Codes Appendix C: Warranty Information OC-250 W ireless ateWay...
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Page 2: Package Contents
OptConnect immediately at (877) 678-3343. Installation Instructions Setting up an OptConnect OC-250 Wireless Gateway is as easy as 1 2 3. STEP 1 • Plug it in. Plug in the power supply to a surge protector or bat- tery back-up. - Page 3 • Plug in the blue CAT5E Ethernet Patch Cable (included with the Wireless Gateway) . Plug the Ethernet Cable into the ATM’s Ethernet port inside the ATM, and to the OC-250 port labeled “Ethernet” on the front of the Wireless Gateway.
- Page 4 3 | Installation Instructions: TCP/IP Setup STEP 1 • Change the ATM communication mode from Dial-Up to TCP/IP. • Customer Setup -> Select Processor -> Communication: TCP/IP • Cancel to Return • Customer Setup -> Select Processor -> TCP/IP Type: Standard* *For Switch Commerce, First Data, and Elan use Visa Framed SSL: Disabled •...
- Page 5 MB2500, 1700W, C4000, X4000, C4010T Once the physical installation is complete, enter the Operator Menu of your ATM using the Master Password. If your ATM menus appear differ- ently than described below, please call OptConnect (877) 678-3343 for further assistance. STEP 1 •...
- Page 6 If this transaction fails, repeat steps 1-3 to verify correct programming settings. If you are still unable to perform a success- ful balance inquiry, call OptConnect at (877) 678-3343 for assistance. TCP/IP Setup - Triton ATMs Triton ATMs capable of TCP/IP communications include:...
- Page 7 Your ATM is now being restarted. Once booted, perform a balance inquiry. If this transaction fails, repeat steps 1-2 to verify correct programming settings. If you are still unable to perform a success- ful balance inquiry, call OptConnect at (877) 678-3343 for assistance.
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Page 8: Appendix A: Troubleshooting Helps
Troubleshooting when diagnosing any issues that may arise. If you are still experiencing problems, please contact OptConnect at (877) 678-3343 for further assistance. It is helpful in diagnosing any communication problems to disconnect the Wireless Gateway from the ATM and reconnect using a standard land line. - Page 9 If the “Signal” lights are flashing, disconnect power from the Wireless Gateway, wait 15 seconds, then reconnect the power. Allow a few minutes for the Wireless Gateway to restart. If the “Signal” lights do not stop flashing after 5 minutes, please call OptConnect at (877) 678-3343 for further assistance. •...
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Page 10: Warranty Information
Customer at no cost to Customer using Standard Overnight ship- ping. Customer shall be responsible for shipping back faulty equipment to OptConnect in a timely manner using a prepaid shipping label. Cus- tomer must return the faulty equipment to OptConnect within 15 days or will be charged $400.00 for the non-return of the faulty equipment.