PIKA Mosport 1E-F Hardware Installation Manual

Pika mosport 1e-f; mosport 2e-f; mosport 1te; mosport 2te digital gateways
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Hardware Installation Guide
Mosport M Series
Digital Gateways
Mosport 1E-F / Mosport 2E-F / Mosport 1TE / Mosport 2TE
Product Version 2.0
Document Revision 02
November 7, 2011
Pb
RoHS
COMPLIANT
2002/95/EC

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  • Page 1 Hardware Installation Guide Mosport M Series Digital Gateways Mosport 1E-F / Mosport 2E-F / Mosport 1TE / Mosport 2TE Product Version 2.0 Document Revision 02 November 7, 2011 RoHS COMPLIANT 2002/95/EC...
  • Page 2 This document is provided to you for informational purposes only and is believed to be accurate as of the date of its publication, and is subject to change without notice. PIKA Technologies, Inc. assumes no responsibility for any errors or omissions in this document and shall have no obligation to you as a result of having made this document available to you or based upon the information it contains.
  • Page 3: Table Of Contents

    Hardware Installation Guide Contents Preface About this Manual ......................vii Document Objectives..........................vii Intended Audience............................vii Related Documentation ..........................viii Document Structure........................... viii Document Conventions ..........................ix Warning Definition ...............................ix Other Conventions ..............................ix SCN vs PSTN................................ix Standards Supported ..............................ix Chapter 1 Overview ..........................
  • Page 4 Contents Connecting Cables ..............................14 Chapter 3 Powering on the Mosport 1TE/2TE .................. 15 IP Address Discovery or Configuration.......................15 Dynamic WAN IP Address Discovery........................15 Default Static WAN IP Address Configuration......................16 LAN Interface Access..............................17 Verifying the Installation ............................17 Indicators (LEDs) ............................17 LED Patterns –...
  • Page 5 Hardware Installation Guide Wiring Conventions ..............................35 Serial Console (RS-232)..........................36 DTE or DCE ................................36 Crossover Cable (Null Modem) ..........................36 Appendix C Standard Hardware Information..................37 Industry Standard Protocols ........................37 Hardware Features .............................38 Interfaces................................... 38 Power ..................................38 Product Architecture Details ........................38 Real Time Fax Router Technical Specifications ..................39 Audio Specifications ...........................39 DTMF Tone Detection ..........................39...
  • Page 6 Contents Mosport 1TE/2TE...
  • Page 7: Preface

    R E F A C E About this Manual Thank you for purchasing the Mosport 1TE/2TE from PIKA Technologies, Inc.. The Mosport 1TE/2TE Series ISDN VoIP Digital Gateways allow enterprises to lower communications costs over any IP link. The Mosport 1TE/2TE units constitute an ideal solution for enterprise voice applications or for connecting to a service provider’s broadband access.
  • Page 8: Related Documentation

    Preface - About this Manual Related Documentation Related Documentation In addition to this manual, the Mosport 1TE/2TE document set includes the following:  Software Configuration Guide Describes how to configure and operate the Mosport 1TE/2TE.  Mosport 1TE/2TE Installation Guide This booklet allows you to quickly setup and work with the Mosport 1TE/2TE.
  • Page 9: Document Conventions

    SCN vs PSTN In PIKA’ and other vendor’s documentation, the terms SCN and PSTN are used. A SCN (Switched Circuit Network) is a general term to designate a communication network in which any user may be connected to any other user through the use of message, circuit, or packet switching and control devices.
  • Page 10 Preface - About this Manual Document Conventions Mosport 1TE/2TE...
  • Page 11: Chapter 1 Overview

    The following are the Mosport 1TE/2TE Series models currently available: Table 3: Mosport 1TE/2TE Models Model Interfaces VoIP Calls Capacity Service Slot Used Mosport 1E-F 1xE1-PRI interface up to 15 Slot 2 Mosport 2E-F 2xE1-PRI interface up to 39...
  • Page 12: Mosport 1Te/2Te Connectors And Indicators

    Chapter 1 - Overview Mosport 1TE/2TE Connectors and Indicators Mosport 1TE/2TE Connectors and Indicators This section provides an overview of the front and rear panels of the Mosport 1TE/2TE. The rear panel differs depending on the Mosport 1TE/2TE model you have. Product Serial Number Location The serial number label for the Mosport 1TE/2TE device is located on the bottom of the unit.
  • Page 13: Rear Panel

    PC or workstation with a RS-232 interface. You must use a cross-over or null- modem cable. Rear Panel The following are the rear connectors and indicators of the Mosport 1E-F / 2E-F / 1TE / 2TE models. Rear Connectors Standards Supported •...
  • Page 14 Chapter 1 - Overview Mosport 1TE/2TE Connectors and Indicators Figure 2: PRI Models Slot Sections Slot 1 Slot 2 Slot 3 WAN/LAN Slot Figure 3 shows the rear panel of the Mosport 1TE/2TE. Figure 3: PRI Models Rear Panel Connectors Table 6: PRI Models Rear Panel Connectors Connector Description...
  • Page 15 Mosport 1TE/2TE Connectors and Indicators Hardware Installation Guide Rear Indicators All LEDs located on the front panel are also duplicated on the rear of the Mosport 1TE/2TE, which allows you to rack-mount the unit with the front or rear facing forwards. See “Location and Mounting Requirements”...
  • Page 16: Port Numbering Convention

    Chapter 1 - Overview Port Numbering Convention Table 7: PRI Models Rear Panel LEDs (Continued) Description LINK Indicates the state of the ISDN network connected to this connector: • Yellow LED: The connection has a Loss of Signal (LOS). • Green LED: The connection works properly.
  • Page 17: Chapter 2 Installation

    H A P T E R Installation This chapter describes the installation of the Mosport 1TE/2TE. Planning the Installation Before installing the Mosport 1TE/2TE, you should complete the following tasks:  Create a network diagram (see section “Network Diagram” on page ...
  • Page 18: Site Log

    Chapter 2 - Installation Safety Recommendations Site Log PIKA recommends that you maintain a site log to record all actions relevant to the Mosport 1TE/2TE, such as:  Installation: Print a copy of the installation checklist and insert it into the site log.
  • Page 19: General Safety Practices

    1 x wall/rack mounting kit  1 x Bumpon kit for desktop use  3 x 10/100 BaseT Ethernet RJ-45 cables (Mosport 1E-F/1TE)  5 x 10/100 BaseT Ethernet RJ-45 cables (Mosport 2E-F/2TE)  1 x printed Installation quick start...
  • Page 20: Location And Mounting Requirements

    Chapter 2 - Installation Location and Mounting Requirements You may also need additional 10/100 BaseT Ethernet RJ-45 cables. Location and Mounting Requirements Warning: To prevent fire or shock hazard do not expose the unit to rain or moisture. The Mosport 1TE/2TE is suitable for use in an office environment where it can be placed in the same room or cabinet where the PBX/telephony equipment is located.
  • Page 21: Rack-Mounting

    • ETS 300 119 The Mosport 1TE/2TE fits in most standard 48.26 cm (19 in.) racks. PIKA recommends to use a rack compliant EIA-310-D. All LEDs located on the front panel are also duplicated on the rear of the Mosport 1TE/2TE, which allows you to rack-mount the unit with the front or the rear facing forwards.
  • Page 22: Wall-Mounting

    Chapter 2 - Installation Location and Mounting Requirements The following guidelines are provided to ensure your safety: • Mount the Mosport 1TE/2TE at the bottom of the rack if it is the only unit in the rack. • When mounting the Mosport 1TE/2TE in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.
  • Page 23: Free Standing Unit

    Hardware Installation Guide Repeat steps 3 to 5 for the bracket on the other side of the Mosport 1TE/2TE. PIKA recommends to place the second bracket in the opposite corner to the first bracket for increased stability. Position the Mosport 1TE/2TE against the wall (or plywood) with the front and rear panels vertical.
  • Page 24: Hardware Installation

    Chapter 2 - Installation Hardware Installation Hardware Installation This section describes how to set the connectors of the Mosport 1TE/2TE. Caution: The Mosport 1TE/2TE must be installed on a circuit equipped with a breaker so that you can easily power the unit off if required. Warning: To avoid electrical shock, apply the following instructions: •...
  • Page 25: Powering On The Mosport 1Te/2Te

    The default configuration is set so that the unit can be directly plugged into a network and provisioned with a DHCP server. PIKA strongly recommends to set your DHCP server before installing the unit on the network. This way, you know the WAN IP address associated with a particular unit.
  • Page 26: Default Static Wan Ip Address Configuration

    Chapter 3 - Powering on the Mosport 1TE/2TE IP Address Discovery or Configuration Power on the PCs. Your computers do not have to be turned on for the telephone or fax services. You can now access the Mosport 1TE/2TE web interface. Refer to the Software Configuration Guide for more details.
  • Page 27: Lan Interface Access

    Indicators (LEDs) Hardware Installation Guide LAN Interface Access You can access the Mosport 1TE/2TE via web and SNMP on the unit’s private LAN interface at the address 192.168.0.10. In that case, you must set up your PC to use the private IP address 192.168.0.11. Power on the Mosport 1TE/2TE by flipping the power switch.
  • Page 28: Led Patterns - Default Behaviour

    Chapter 3 - Powering on the Mosport 1TE/2TE Indicators (LEDs) Table 10: LED Patterns (Continued) Condition Description LED Pattern DefaultSettingsPending Triggered when the RESET/DEFAULT button is All LEDs: not released while in ResetPending state. • steady ON At run time, if the RESET/DEFAULT button is released within 5 seconds, the unit applies default settings, otherwise the action is cancelled and the unit goes back to the...
  • Page 29: Reset/Default Button

    RESET/DEFAULT Button Hardware Installation Guide Table 11: Default LED Behaviour (Continued) LED Type Condition Behaviour No network traffic, 100 Mbits/s Steady green No network traffic, 10 Mbits/s Steady orange Ethernet Network traffic, 100 Mbits/s Blinking green, variable rate Network traffic, 10 Mbits/s Blinking orange, variable rate Lines Idle and Unlocked Lines InUse and Unlocked...
  • Page 30: At Start-Time

    Chapter 3 - Powering on the Mosport 1TE/2TE RESET/DEFAULT Button At Start-Time You can use the RESET/DEFAULT button at start-time – you power the unit off, and then depress the button until the LEDs stop blinking and remain ON. This applies the “Factory Reset” procedure (see “Factory Reset”...
  • Page 31: Management Choices

    Management Choices Hardware Installation Guide  To trigger the Factory Reset: Power the Mosport 1TE/2TE off. Insert a small, unbent paper clip into the RESET/DEFAULT hole located at the rear of the Mosport 1TE/2TE. While pressing the RESET/DEFAULT button, restart the unit. Do not depress before the LEDs stop blinking and are steadily ON.
  • Page 32 Chapter 3 - Powering on the Mosport 1TE/2TE Management Choices Mosport 1TE/2TE...
  • Page 33: Standards Compliance And Safety Information

    P P E N D I X Standards Compliance and Safety Information This Appendix lists the various standards compliance of the Mosport 1TE/2TE. Standards Supported The Mosport 1TE/2TE complies to the following standards: Table 14: Standards Compliance Category Specification Agency approvals •...
  • Page 34: Disclaimers

    DIRECTIVE 1999/5/EC OF THE EUROPEAN PARLIAMENT (RTTE DIRECTIVE) is given. Any unauthorized modification of the product voids this declaration. For a copy of the original signed Declaration Of Conformity please contact PIKA at the above address. Mosport 1TE/2TE...
  • Page 35: Rohs China

    Disclaimers Hardware Installation Guide RoHS China Mosport 1TE/2TE...
  • Page 36: Translated Warning Definition

    Appendix A - Standards Compliance and Safety Information Translated Warning Definition Translated Warning Definition The following information provides an explanation of the symbols which appear on the Mosport 1TE/2TE and in the documentation for the product. Warning: Means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and familiar with standard practices for preventing accidents.
  • Page 37: Safety Warnings

    Safety Warnings Hardware Installation Guide Safety Warnings This section lists the following safety warnings:  Circuit Breaker (15A) Warning  TN Power Warning  Product Disposal Warning  No. 26 AWG Warning  LAN Connector Warning  Socket Outlet Warning Circuit Breaker (15A) Warning Warning: This product relies on the building's installation for short-circuit (overcurrent) protection.
  • Page 38: Advertencias De Seguridad

    Appendix A - Standards Compliance and Safety Information Advertencias de Seguridad Advertencias de Seguridad En esta sección se enumeran las siguientes advertencias de seguridad:  Disyuntor (15A) Advertencia  TN Potencia Advertencia  Eliminación de Productos Advertencia  N º 26 AWG Advertencia ...
  • Page 39: Safety Recommendations

    Safety Recommendations Hardware Installation Guide Safety Recommendations To insure general safety follow these guidelines:  Do not open or disassemble this product.  Do not get this product wet or pour liquids into it.  Do not perform any action that creates a potential hazard to people or makes the equipment unsafe.
  • Page 40 Appendix A - Standards Compliance and Safety Information Safety Recommendations Mosport 1TE/2TE...
  • Page 41: Cabling Considerations

    P P E N D I X Cabling Considerations This Appendix describes the pin-to-pin connections for cables used with the Mosport 1TE/2TE. Warning: To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord. Ethernet RJ-45 Cable The RJ-45 connector is commonly used for network cabling and for telephony applications.
  • Page 42: Straight Through Cable

    Appendix B - Cabling Considerations Ethernet RJ-45 Cable Straight Through Cable A RJ-45 straight through cable is used to connect a computer to a network device. For instance, you must use straight through cables to connect a computer to a network hub, switch, and router. Table 15: RJ-45 Pinout Information Colour Coding Pin #...
  • Page 43: Crossover Cable

    E1 PRI RJ-45 Cable Hardware Installation Guide Crossover Cable A RJ-45 crossover cable is used when only two systems are to be connected to each other, peer to peer, at the Ethernet Cards by “crossing over” (reversing) their respective pin contacts. An example would be connecting two computers together to create a network.
  • Page 44: T1 Pri Rj-45 Cable

    Appendix B - Cabling Considerations T1 PRI RJ-45 Cable T1 PRI RJ-45 Cable The T1 PRI is usually connected to a PBX or switch—local exchange (LE). Type and pin outs of these devices vary depending on the manufacturer. The PRI ports pin outs are configurable, so ensure that the appropriate mode (NET or USR) is configured.
  • Page 45: Rj-11 (Telephone) Cable

    RJ-11 (Telephone) Cable Hardware Installation Guide RJ-11 (Telephone) Cable The RJ-11 cable is commonly used for telephone connection. Caution: Do not plug a phone jack connector into an RJ-45 port. Wiring Conventions For telephone connections, a cable requires one pair of wires. Each wire is identified by different colours. For instance, one wire might be red and the other, red with white stripes.
  • Page 46: Serial Console (Rs-232)

    Appendix B - Cabling Considerations Serial Console (RS-232) Serial Console (RS-232) DTE or DCE A device that communicates over a synchronous serial interface is either a DTE (Data Terminal Equipment) or DCE (Data Communications Equipment) device. DTE devices usually connect to DCE devices. The Mosport 1TE/2TE and a PC are a DTE, while a CLI terminal is a DCE.
  • Page 47: Standard Hardware Information

    Because of ongoing product improvements and revisions, PIKA cannot guarantee its accuracy, nor can be responsible for errors or omissions. Please contact your PIKA sales representative to obtain the latest version of the technical specifications.
  • Page 48: Hardware Features

    Appendix C - Standard Hardware Information Hardware Features Table 20: Industry Standard Protocols (Continued) Parameter Description Voice Signalling • Euro ISDN EDSS-1 / ETSI PRI/NET5 • ETS 300 012-1 (ITU-T I.430) • ETS 300 402-2 (ITU-T Q.921) • ETS 300 403-1/2 (ITU-T Q.931) •...
  • Page 49: Real Time Fax Router Technical Specifications

    Real Time Fax Router Technical Specifications Hardware Installation Guide Real Time Fax Router Technical Specifications Automatic selection between voice and fax. Table 21: Fax Technical Specifications Parameter Description Ethernet 10/100 BaseT Ethernet Data Link Ethernet Network IP (Internet Protocol) Transport TCP / UDP Protocols Group 3 Fax...
  • Page 50: Power Consumption

    MTBF Value The Mean Time Before Failure (MTBF) value of the Mosport 1TE/2TE models is estimated as follows:  Mosport 1E-F/1TE: 160,000 hours  Mosport 2E-F/2TE: 180,000 hours These values are at 25 degrees Celsius ambient temperature. It has been defined using RelCalc v5.0, Bellcore method (LimitedStress - Method I, Case 3), Desktop unit with 4 extensions ringing, 20 on standby.
  • Page 51: Dimensions And Weight

    Width, with mounting brackets: 48.5 cm (19 in) Depth: 20.5 cm (8 in) Weight Mosport 1E-F/1TE: 2.8 kg (6.2 lb) Mosport 2E-F/2TE: 3.0 kg (6.6 lb) Warranty All PIKA products carry PIKA Technologies, Inc.'s standard three-year hardware and software warranty. An extended warranty is available. Mosport 1TE/2TE...
  • Page 52 Appendix C - Standard Hardware Information Warranty Mosport 1TE/2TE...
  • Page 53: Interface Card Installation Instructions

    P P E N D I X Interface Card Installation Instructions This Appendix describes how to install interface cards in a Mosport 1TE/2TE unit. General Information This assembly instruction is generic to any model of interface card.  Some of the steps are optional, depending on the model to be assembled. ...
  • Page 54 Appendix D - Interface Card Installation Instructions Interface Card Installation Instructions Align the 4x21 pins header connector of the card to the receptacle on the motherboard. Make sure that the card header is well inserted onto its mating receptacle. Note: Special note for the interface card 3301-080 (2FXS/6FXO card): Bend slightly the capacitors on the motherboard in order to allow adequate installation of the card.
  • Page 55 Interface Card Installation Instructions Hardware Installation Guide Screw the top casing at all 8 locations (torque: 3 inch pounds). There are three screws located on the top side, three screws located on the bottom side, and one screw located on each side. Install the ear mounting brackets and screw them in place (torque: 4 inch pounds).
  • Page 56 Appendix D - Interface Card Installation Instructions Interface Card Installation Instructions Mosport 1TE/2TE...
  • Page 57: Appendix E Glossary

    P P E N D I X Glossary 10 BaseT An Ethernet local area network that works on twisted pair wiring. 100 BaseT A newer version of Ethernet that operates at 10 times the speed of a 10 BaseT Ethernet. Domain Name Server (DNS) Internet service that translates domain names into IP addresses.
  • Page 58 Appendix E - Glossary Local Area Network (LAN) Local Area Network (LAN) Data-only communications network confined to a limited geographic area, with moderate to high data rates. See also WAN. Media Access Control (MAC) Address A layer 2 address, 6 bytes long, associated with a particular network device; used to identify devices in a network;...
  • Page 59 Subnet Hardware Installation Guide Subnet An efficient means of splitting packets into two fields to separate packets for local destinations from packets for remote destinations in TCP/IP networks. Transmission Control Protocol/Internet Protocol (TCP/IP) The basic communication language or protocol of the Internet. It can also be used as a communications protocol in a private network (either an intranet or an extranet).
  • Page 60 Appendix E - Glossary Wide Area Network (WAN) Mosport 1TE/2TE...
  • Page 61: Appendix F List Of Acronyms

    P P E N D I X List of Acronyms American Wire Gauge Cummunauté européenne (French) Decibel Data Communications Equipment DHCP Dynamic Host Configuration Protocol Domain Name Server Data Terminal Equipment Electrostatic Discharge ETSI European Telecommunications Standards Institute Hertz IETF Internet Engineering Task Force Light Emitting Diode Media Access Control...
  • Page 62 Appendix F - List of Acronyms Mosport 1TE/2TE...
  • Page 63 Index Numerics factory reset (continued) see also partial reset 10 BaseT front defined connectors see also cabling indicators 100 BaseT defined see also cabling humidity level acronyms audience, intended indicators auto MDI/MDIX front rear inspecting the contents installation cables, connecting cables, connecting cabling checklist...
  • Page 64 Index objectives of document verifying the installation operating temperature overview of the product wall-mounting the unit WAN, connector partial reset wiring, requirements for installation see also factory reset port numbering convention Ethernet connectors PRI connectors product models product overview provisioning, initial sequence rack-mounting the unit rear connectors...

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