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PIKA FormulaT1/E1 User Manual

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PIKA FormulaT1/E1 Gateway
1.0 User Guide
Copyright (c) 2007. All rights reserved.

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  • Page 1 PIKA FormulaT1/E1 Gateway 1.0 User Guide Copyright (c) 2007. All rights reserved.

  • Page 3: Table Of Contents

    PIKA FormulaT1/E1 Gateway 1.0 User Guide Table of Contents Copyright Information Contacting PIKA Technologies Introduction Getting Started - Hardware Installation Getting Started - System Configuration and Activation Accessing the Graphical User Interface (GUI) Starting the Gateway Graphical User Interface Login Screen...
  • Page 4 PIKA FormulaT1/E1 Gateway 1.0 User Guide Help Screen Other Features TroubleShooting Specifications Index 11/2/2007...

  • Page 5: Copyright Information

    This document is provided to you for informational purposes only and is believed to be accurate as of the date of its publication, and is subject to change without notice. PIKA Technologies Inc. assumes no responsibility for any errors or omissions in this document and shall have no obligation to you as a result of having made this document available to you or based upon the information it contains.

  • Page 6: Contacting Pika Technologies

    PIKA FormulaT1/E1 Gateway 1.0 User Guide Contacting PIKA Technologies Customer Care PIKA Technologies provides free technical support to all customers. For support issues, phone or e-mail our Customer Care department at the following: Tel: +1-613-591-1555 FAX: +1-613-591-9295 Email: support@pikatech.com International Headquarters PIKA Technologies Inc.

  • Page 7: Introduction

    ETSI NET5, EuroISDN, National ISDN-2, Lucent 5ESS, and Nortel DMS-100. The PIKA T1/E1 Gateway is available with 1, 2, 3 or 4 T1/E1 spans for connection to the PSTN and includes an Ethernet port for connection to the IP network. PIKA T1/E1 Gateway offers software expandable densities; users can start with a lower-cost 1 or 2 T1/E1 span solution and upgrade later to more capacity simply by downloading a software update.
  • Page 8 PIKA FormulaT1/E1 Gateway 1.0 User Guide http://www.pikatechnologies.com/downloads/HTML/aoh/hardware_digital_PCIe/index.html • PIKA's Host Media Processing (HMP) Software • PIKA's T1/E1 Gateway Application • Web-based configuration GUI • CentOS 5 • HP ProLiant DL320 G5 Server (1-U rack mountable form factor) 11/2/2007...

  • Page 9: Getting Started - Hardware Installation

    PIKA FormulaT1/E1 Gateway 1.0 User Guide Getting Started - Hardware Installation Power Connection Connect a power cable to the rear AC socket and connect to your AC electrical outlet. (The gateway's auto-sensing power supply can be plugged into either 110V or 220V electrical service.) T1/E1 Connections Connect up to four T1/E1 spans to your gateway's RJ48C connectors as shown below.

  • Page 10: Getting Started - System Configuration And Activation

    The PIKA T1/E1 Gateway is shipped with all the required software already installed. The basic configuration can be performed from a standard web browser such as Microsoft Internet Explorer. While the PIKA T1/E1 Gateway has been designed to make configuration as simple and straightforward as possible, it is still necessary to have some detailed information about your network, SIP registration server as well as the ISDN trunks from your telephone service provider.
  • Page 11 5.1 Accessing the Graphical User Interface (GUI) PIKA FormulaT1/E1 Gateway 1.0 User Guide 3. In Network Connections select the network connection currently being used by this PC. 4. Select Properties. 5. Under the General tab, select Internet Protocol (TCP/IP), then the Properties button.

  • Page 12: Starting The Gateway

    PIKA FormulaT1/E1 Gateway 1.0 User Guide 5.2 Starting the Gateway Connector 1 Connector 2 Pinout Pinout OPEN OPEN OPEN OPEN Pins 1, 2, 3, 6 are crossed to pins 3, 6, 1, 2 respectively. Starting the Gateway 1. Access the gateway as described in Accessing the Graphical User Interface (GUI) (pg. 6) 2.

  • Page 13: Graphical User Interface

    • Clicking on the PIKA logo (in the top left corner) will take you directly to PIKA Technologies' website. • Clicking on the SAVE button will save any changes to the configuration file.

  • Page 14: System Settings Screen

    PIKA FormulaT1/E1 Gateway 1.0 User Guide 6.2 System Settings Screen System Settings Screen The System Settings screen shown below is displayed when the user clicks on the System Settings link in the navigation frame. The System Settings screen allows users to configure the network settings and change the login password that allows access to the graphical user interface.

  • Page 15: Sip Settings Screen

    6.3 SIP Settings Screen PIKA FormulaT1/E1 Gateway 1.0 User Guide Notes: 1. The fields on this screen must contain valid entries before the gateway will function. 2. If the user changes the settings on this screen and clicks the 'SAVE' button, the gateway MUST be rebooted (using the 'REBOOT' button on the System Status Screen).

  • Page 16: Sip Parameter Descriptions

    SIP Parameter Descriptions PIKA FormulaT1/E1 Gateway 1.0 User Guide 6.3 SIP Settings Screen 6.3.1 SIP Parameter Descriptions The following section describes each of the parameters on the SIP Settings screen. User Agent User The SIP username you chose for your gateway. e.g. GrandPrix500. The username is also the ID used for registration with Name the SIP Proxy/Registrar.
  • Page 17 6.3 SIP Settings Screen PIKA FormulaT1/E1 Gateway 1.0 User Guide SIP Parameter Descriptions DTMF Specifies how DTMF tones need to be handled: send in-band or RTP message (RFC2833). See The Internet Society Network Working Group, RFC 2833, RTP Payload for DTMF Digits, Telephony Tones and Telephony Signals for more information.

  • Page 18: Call Routing Examples

    Call Routing Examples PIKA FormulaT1/E1 Gateway 1.0 User Guide 6.3 SIP Settings Screen Network Identification parameter is not defined, the caller information provided in the 'from' and 'display' fields will be used to build the Remote-Party-Id field. For example if '"UserA" <UserA@1.1.1.2>' calls 'UserB@1.1.1.3', the Remote-Party-Id field will look as follows: Remote-Party-ID: "UserA"...
  • Page 19 6.3 SIP Settings Screen PIKA FormulaT1/E1 Gateway 1.0 User Guide Call Routing Examples Username = pikagateway Proxy name = ipphone.com Route to host = voipsales.com The numbers (1) to (4) below correspond to the numbers in the figure below. Route to Proxy Disabled All calls will be routed to the IP address or Host Name provided in the Route to Host Name field.
  • Page 20 Call Routing Examples PIKA FormulaT1/E1 Gateway 1.0 User Guide 6.3 SIP Settings Screen To = To = supplies @voipsales.com 56511 Route to Proxy = Enabled In all four examples above, replace voipsales .com with ipphone .com. In this case, it could be that voipsales .com does not want to be contacted directly, so the ipphone .com proxy will be used instead.
  • Page 21 6.3 SIP Settings Screen PIKA FormulaT1/E1 Gateway 1.0 User Guide Call Routing Examples Incoming SIP to Outgoing ISDN There are two ways to route the call: low-cost routing or first-free-channel routing. Least Cost Routing When a SIP call is received, the gateway looks at the 'to' field information and if the "trunk" string is found in the called party information, the next character specifies what span the call should be routed on.

  • Page 22: Isdn Settings Screen

    PIKA FormulaT1/E1 Gateway 1.0 User Guide 6.4 ISDN Settings Screen First Free Channel Routing This method is used if the word "trunk" is not found in the called party information, or if a valid letter (A,B,C,D) does not follow it.
  • Page 23 6.4 ISDN Settings Screen PIKA FormulaT1/E1 Gateway 1.0 User Guide Your digital span provider will provide the information for the following mandatory configuration keys: • Line Framing • Line Companding • Line Encoding • Line Buildout The following keys must also be set to define the signalling protocol: •...

  • Page 24: Isdn Parameter Descriptions

    1 and, if that fails, tries span 2, and so on. Internal = T1/E1 clocking is derived from the internal clock source on the PIKA Digital Gateway PCI board. This setting is typically used for span-to-span testing of the gateway with a crossover cable.
  • Page 25 6.4 ISDN Settings Screen PIKA FormulaT1/E1 Gateway 1.0 User Guide ISDN Parameter Descriptions Value Description CRC-4 CRC-4 multiframe format Basic G.704 basic format Default : CRC-4 NOTE: E1 ISDN span interfaces are normally configured for CRC-4 line framing. Line Compand The PCM compression technique used by the span interface(s) hosted by this resource group.
  • Page 26 ISDN Parameter Descriptions PIKA FormulaT1/E1 Gateway 1.0 User Guide 6.4 ISDN Settings Screen The line build-out (LBO) of the span interface(s) hosted by this resource group. The LBO attenuates the signal from the framer transmitter by simulating cable loss so the resulting signal can be handled properly by the receiver. This parameter, along with line_framing, line_encoding and line_compand, defines the physical characteristics of the span(s).
  • Page 27 6.4 ISDN Settings Screen PIKA FormulaT1/E1 Gateway 1.0 User Guide ISDN Parameter Descriptions Nortel DMS-100 Nortel DMS-100 (NIS-A211-1) Lucent 5E Lucent 5E (formally known as AT&T 5ESS) (235-900-342) National ISDN-2 Bellcore National ISDN-2 (SR-3887 and SR-3888) Default : AT&T 4ESS...

  • Page 28: Echo Cancellation

    Echo Cancellation PIKA FormulaT1/E1 Gateway 1.0 User Guide 6.4 ISDN Settings Screen Number Type The type of the called party and calling party numbers of an outgoing call. Value Description Unknown Unknown International International Number National National Number Network Administration/service number specific to the network...

  • Page 29: Call Analysis Configuration

    6.4 ISDN Settings Screen PIKA FormulaT1/E1 Gateway 1.0 User Guide Call Analysis Configuration Echo tail length specifies the maximum amount of time difference between the source signal and the echo signal. For example, when the maximum tail length is set to 12, the echo canceller can remove an echo signal that occurs up to 12 ms after the original source signal occurs.
  • Page 30 One long sentence: "Good morning, this is PIKA Technologies." live person on a business phone One long sentence: "You have reached the main office of PIKA Technologies, please leave a answering machine message." 11/2/2007...
  • Page 31 PIKA FormulaT1/E1 Gateway 1.0 User Guide Call Analysis Configuration More than one long sentence: "Welcome to PIKA Technologies. If you know the extension of answering machine the person you wish to speak to, enter it now. If you wish to access the directory, press 1 now. If you wish..."...
  • Page 32 Call Analysis Configuration PIKA FormulaT1/E1 Gateway 1.0 User Guide 6.4 ISDN Settings Screen Call Analysis SIP Message Details Call Analysis is performed on a per call basis. The originating endpoint sends a SIP INVITE message to specify whether or not call analysis should be performed on the outgoing ISDN call.

  • Page 33: Log Settings Screen

    6.5 Log Settings Screen PIKA FormulaT1/E1 Gateway 1.0 User Guide INFO sip:mgc1.a4@10.77.35.15:5062 SIP/2.0 CSeq: 1 INFO Via: SIP/2.0/UDP 10.77.38.39;branch=z9hG4bK215c.fd790207.0 Via: SIP/2.0/UDP 10.88.1.21;branch=z9hG4bKac1232212504 User-Agent: ReitekGW From: <sip:0227070930@10.77.38.39>;tag=1c1158399258 P-hint: rr-enforced Call-ID: 1c9d5b6f-95f9-1810-860b-00ff0d2cc848@10.77.35.15 Supported: em,timer,replaces,path,early-session,resource-priority To: "mgcgw" <sip:mgc1.a4@10.77.38.39>;tag=1c9d5b6f-95f9-1810-860c-00ff0d2cc848 Contact: <sip:reitekgw@10.88.1.21> Allow: REGISTER,OPTIONS,INVITE,ACK,CANCEL,BYE,NOTIFY,PRACK,REFER,INFO,SUBSCRIBE,UPDATE Content-Type: application/cpevent...

  • Page 34: System Status Screen

    PIKA FormulaT1/E1 Gateway 1.0 User Guide 6.6 System Status Screen Log files are used by PIKA Customer Care personnel to investigate technical issues. Logging should always be set to Disabled unless instructed otherwise by PIKA Customer Care. Note that enabling logging will impact system performance.

  • Page 35: License Activation Screen

    6.7 License Activation Screen PIKA FormulaT1/E1 Gateway 1.0 User Guide The 'System is running' message indicates that the gateway application is running. The 'System is stopped' message is displayed when the gateway application has been stopped. The channel state is shown in the 'Channel Summary' section. All the provisioned ISDN and SIP channels are individually represented by multi-colored characters.
  • Page 36 Activating Additional Licenses When PIKA Technologies receives a purchase order for additional licenses, a 32-character registration key is generated for each feature. The registration keys are sent to an email address associated with the order. A file, licensekeys.txt, containing the registration key information is attached to the email.
  • Page 37 6.8 Help Screen PIKA FormulaT1/E1 Gateway 1.0 User Guide For example, to activate 60 channels of VoIP, the user would copy the first 32-character string above into the Key field: GFVT-KRSR-VRSP-ABAS-DCVH-TAHV-DBFJ-AAAA Notes: 1. Users must input separate keys for VoIP, ISDN and G.729 licenses.
  • Page 38 The Help screen is displayed in a separate browser window or tab when the user clicks on the Help link in the navigation frame. For information on a topic, select the appropriate link from the navigation frame. The Help is a soft copy of this document, the PIKA T1/E1 Gateway User Guide.
  • Page 39 6.9 Other Features PIKA FormulaT1/E1 Gateway 1.0 User Guide CSeq: 4616 OPTIONS Via: SIP/2.0/UDP 10.77.35.15:13000;branch=z9hG4bKc609e5b1-aef9-1810-9118-001060a2653b;rport From: "mmodonesi" <sip:mgc1.a4@10.77.35.15>;tag=c609e5b1-aef9-1810-9117-001060a2653b Call-ID: c609e5b1-aef9-1810-9116-001060a2653b@M-MODONESI To: <sip:GW@10.88.1.21:5060>;tag=1c1196663202 Trunks: isdn0=30/0;isdn1=30/0;isdn2=30/0;isdn3=30/0 Allow: REGISTER,OPTIONS,INVITE,ACK,CANCEL,BYE,NOTIFY,PRACK,REFER,INFO,SUBSCRIBE,UPDATE Content-Type: application/sdp Content-Length: 0 Max-Forwards: 70 11/2/2007...
  • Page 40 PIKA FormulaT1/E1 Gateway 1.0 User Guide TroubleShooting The following section lists some common problems and how to resolve them. If any of these issues persist, please contact Customer Care (pg. 2). GUI not responding - Unable to connect to server Verify the URL to ensure that it contains the proper host/IP address.
  • Page 41 PIKA FormulaT1/E1 Gateway 1.0 User Guide two interfaces can be used. 11/2/2007...
  • Page 42 PIKA FormulaT1/E1 Gateway 1.0 User Guide Specifications Chassis Overview Front View Rear View Chassis Features at a Glance • Processor: • Dual-Core Intel Xeon 3000 series processor, 2.13 GHz • Memory: • 1GB RAM • Internal Drive Support: • 80 GB HD •...
  • Page 43 PIKA FormulaT1/E1 Gateway 1.0 User Guide • 1U (1.70" / 4.32 cm) Rack Mount Chassis • 24.0" (60.96 cm) Deep • Spring- loaded universal sliding rails included with all models • Input Requirements (per power supply) • Range Line Voltage •...
  • Page 45 PIKA FormulaT1/E1 Gateway 1.0 User Guide Index SIP Parameter Descriptions 12 SIP Settings Screen 11 Accessing the Graphical User Interface (GUI) 6 Specifications 38 Starting the Gateway 8 System Settings Screen 10 Call Analysis Configuration 25 System Status Screen 30...

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