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I-O Corporation Pro Edge User Manual

Linux thin client
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Linux Thin Client
User's Guide
I-O Corporation, 14852 South Heritage Crest Way, Unit 1-A, Bluffdale, UT 84065 www.iocorp.com
Sales: 801-973-6767 sales@iocorp.com
Technical Support: 801-972-1446 support@iocorp.com
Thin Client User's Guide
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  • Page 1 Copyright and Trademark notices Linux Thin Client User’s Guide I-O Corporation, 14852 South Heritage Crest Way, Unit 1-A, Bluffdale, UT 84065 www.iocorp.com Sales: 801-973-6767 sales@iocorp.com Technical Support: 801-972-1446 support@iocorp.com Thin Client User’s Guide...
  • Page 2 No part of this guide may be reproduced or transmitted in any form or means and for any purpose, without the express written permission of the manufacturer. I-O® and Pro|Edge® are registered trademarks of I-O Corporation. Citrix and ICA are registered trademarks of Citrix Systems, Inc.

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Introduction ..........................5 About The I-O Thin Client ..........................5 About this Guide............................5 Related Information............................6 Install the Thin Client ........................7 Step One: Unpack ............................7 Step Two: Prepare ............................7 Step Three: Connect accessories and power ....................8 Step Four: Connect to the Server .........................
  • Page 4 Table of Contents Upgrade using a USB Thumb Drive....................... 27 SUDO Upgrade Process ........................28 Uninstalling the Pro|Edge Management Utility..................30 Restoring Factory Defaults ........................30 Troubleshooting ..........................31 General Troubleshooting..........................31 Manufacturer’s Warranty & Repair Policy..................33 FCC & European Compliance .....................37 Thin Client User’s Guide...

  • Page 5: Introduction

    Introduction Introduction About The I-O Thin Client The I-O Thin Client is a robust solution available for thin client computing in the IBM, Windows, Citrix, VMware and UNIX environments. Equipped with a Linux operating system, the product provides seamless connectivity to Windows, VMware and Citrix virtualization using RDP, VMware View PCOIP and Citrix’s ICA and HDX protocols.

  • Page 6: Related Information

    Introduction Related Information Besides this guide, the following other documents contain information relevant to the thin client. These documents are available in PDF format on the CD that was provided with the product. . They may also be accessed from the Configuration Utility’s Help menu. ...

  • Page 7: Install The Thin Client

    Install the Thin Client Install the Thin Client This chapter describes the procedure to install the product hardware. Step One: Unpack The carton in which the product was shipped to you contains the following:  Getting Started Guide  An I-O Thin client ...

  • Page 8: Step Three: Connect Accessories And Power

    Install the Thin Client Step Three: Connect accessories and power The connectors for devices supported by the product are located as shown in the following diagrams: See the following page for details about the connectors and cables and the order for connecting them. AUTION EFORE CONNECTING ANY CABLE ENSURE THAT THE EXTERNAL POWER SUPPLY IS NOT...

  • Page 9: Step Four: Connect To The Server

    Install the Thin Client 1. Place the thin client logic unit standing upright so that airflow will not be blocked to the top and bottom cooling vents. Otherwise, the unit could overheat and damage the internal components. (An Optional VESA mount is also available to attach the thin client to the back of a LCD monitor.) 2.

  • Page 10: Step Five: Start The Thin Client

    Install the Thin Client Step Five: Start the Thin client To start the thin client, connect the external power supply to the wall outlet and press the On/Off switch located on the front panel. Refer to the Setup the Thin Client section for instructions to setup the thin client software.

  • Page 11: Setup The Thin Client

    Setup the Thin Client Setup the Thin Client This chapter describes the procedure to setup the thin client. This procedure must be performed by the system administrator. It is assumed the thin client has been installed properly using the instructions in the previous section.
  • Page 12 Setup the Thin Client 4. Enter the name you want this client to appear as on the network.  HE NAME MAY BE UP TO CHARACTERS IN LENGTH AND MUST BEGIN WITH AN ALPHA CHARACTER If a domain name is needed, enter it. Enter the DNS server names or IP addresses, and if needed, the Domain Search server names or IP addresses.

  • Page 13: Step Two: Setup The Terminal Name

    Setup the Thin Client Step Two: Setup the Terminal Name If you are using DHCP to assign the IP address, you will need to enter a name that you would like the thin client to appear as in the I-O Configuration Utility, the Altiris Deployment Solution and in the Microsoft network.
  • Page 14 Setup the Thin Client 4. Enter the name you want this client to appear as on the network.  HE NAME MAY BE UP TO CHARACTERS IN LENGTH AND MUST BEGIN WITH AN ALPHA CHARACTER Click Finish when done. 5. Reboot the thin client when prompted to save these settings. Thin Client User’s Guide...

  • Page 15: Step Three: Set The Administrative Password

    Setup the Thin Client Step Three: Set the Administrative Password If you wish to secure access to the configuration settings options, you may setup an Administrative Password. Select the Set Admin Access button. Enter a password, it can be as short as 6 characters and as long as 12. Enter the password again to confirm it.

  • Page 16: Creating Connections

    Creating Connections Creating Connections Overview of the Thin Client Settings Settings Tab The Thin Client Settings has the following buttons.  ICA Icon Properties: to configure or delete a Citrix connection Icon.  RDP Icon Properties: to configure or delete a Terminal Services or Remote Desktop Connection Icon.

  • Page 17: Creating Connections

    Creating Connections Creating Connections This section describes the basic procedure for creating connections. 1. Right click on desktop. Click the appropriate tab (e.g. ICA Icon Properties, RDP Icon Properties, VMware Icon Properties in the Thin Client Settings. 2. Click the Add Desktop Icon button to display the Enter Properties for RDP/ICA/VMware Connection properties box.
  • Page 18 Creating Connections 6. Configuring an RDP connection has the most configuration options. The General tab allows for specifying or changing the server name and address. If desired, you may select the Automatic Logon option where you can specify a Username, Password, and Domain. This tab will also allow you to specify an application to run once connected to the server.

  • Page 19: Specifying Autostart / Default Connection

    Creating Connections 8. The Options tab allows you to determine the sound options for the remote computer, selecting options for local drives (Enable Drive Mapping must be selected to allow for USB re-direction), and if using an older RDP protocol is required. 9.

  • Page 20: Editing A Connection

    Creating Connections Editing a Connection 1. Select the appropriate Icon Properties button from the Thin Client Configuration window. 2. Choose the Edit Desktop Icon button. 3. Highlight the connection to be edited and click Select. 4. The same options window comes up as when configuring an initial connection. For some connections, there are no configuration values that can be edited.

  • Page 21: Advanced Configuration

    1. On the PC, start the Pro|Edge Management Utility. The local subnet will be scanned and will display a listing of I-O Corporation devices. For remote sub-nets, set the scan options on the View | Scan Options screen to display the devices.

  • Page 22: Save A Configuration

    1. On the PC, start the Pro|Edge Management Utility. The local subnet will be scanned and will display a listing of I-O Corporation devices. For remote sub-nets, set the scan options on the View | Scan Options screen to display the devices.

  • Page 23: Send A Configuration To A Thin Client

    1. On the PC, start the Pro|Edge Management Utility. The local subnet will be scanned and will display a listing of I-O Corporation devices. For remote sub-nets, set the scan options on the View | Scan Options screen to display the devices.
  • Page 24 Advanced Configuration 2. Highlight the desired thin client. Then select the Options | Thin Client Config Copy | Send Configuration option on the menu. 3. On the Put Thin Client Configuration screen, enter the name of the previously saved configuration file, or click the Browse button to find a file stored in a different directory.

  • Page 25: Restoring Factory Defaults

    Advanced Configuration : DO NOT AUTION POWER DOWN THE THIN CLIENT WHILE THE CONFIGURATION FILE IS BEING SENT TO THE THIN CLIENT F THE THIN CLIENT IS POWERED DOWN DURING THIS PROCESS THE FLASH MAY BECOME CORRUPTED AND REQUIRED RETURNING THE THIN CLIENT FOR REPAIR 5.

  • Page 26: Ica Global Settings

    Advanced Configuration applications. These functions can be either done on demand, or scheduled. The thin client fully supports the advanced management functions of the Altiris Deployment Solution. The Altiris Deployment Solution accesses the thin client through the Altiris remote agent and PXE server utilities installed on the thin client.

  • Page 27: Pro|Edge Management Utility Upgrade Process

    Advanced Configuration Double-click on the ICA Client desktop icon to bring up the Citrix receiver settings. From here you can establish a connection to a Presentation Server or use the XenApp feature.  ICA C ’ EFER TO THE LIENT DMINISTRATOR UIDE LOCATED ON THE TILITY...

  • Page 28: Upgrade Using Altiris Deployment Solution

    Advanced Configuration Upgrade using Altiris Deployment Solution Refer to the Altiris documentation on how to send the firmware update file to the thin client. This can be done either using the Deployment Server or a USB flash card. Upgrade using a USB Thumb Drive 1.
  • Page 29 Advanced Configuration 2. At the prompt, type in the command ‘sudo upgrade’ and press enter. 3. At the prompt you must enter the entire address of the image you placed on your internal Web or FTP server, press enter, and if you get confirmation that the host and file were located, type ‘Y’ to continue.

  • Page 30: Uninstalling The Pro|Edge Management Utility

    Advanced Configuration Uninstalling the Pro|Edge Management Utility The I-O Configuration Utility may be uninstalled using Microsoft’s Add/Remove Programs process. 1. Click START | SETTINGS | CONTROL PANEL 2. Select the Add/Remove Programs icon. 3. Scroll to the Pro|Edge Management Utility entry and take the remove option. 4.

  • Page 31: Troubleshooting

    Advanced Configuration Troubleshooting This chapter contains basic solutions to problems you may encounter while using the thin client. If a problem persists even after you implement the solutions provided here, please contact your in-house network administrator, your Microsoft Certified System Engineer or Citrix Certified Administrator or I-O Corporation, 14852 South Heritage Crest Way, Unit 1-A, Bluffdale, UT 84065 at 801-973-6767, visit our web site www.iocorp.com, or e-mail support@iocorp.com.
  • Page 32 Advanced Configuration   Check whether your display unit supports the display The display is not satisfactory. setting selected. If it does not, perform one of the following procedures:  Request your system administrator to change the display setting of the thin client using the Pro|Edge Management Utility.

  • Page 33: Manufacturer's Warranty & Repair Policy

    The following warranty applies only to products purchased and operated within the United States. I-O Corporation (I-O) warrants this product against defects in material and workmanship for a period of five years commencing from date of purchase by the original customer, when operated and maintained in accordance with I-O's published specifications.
  • Page 34 Terms, Conditions, and Limitations Effective May 1, 1994 For products covered by the I-O Corporation (I-O) Manufacturer's Limited Warranty (United States), I-O's Customer On-Site Exchange (COE) Repair Policy provides customers with a replacement unit for a defective product, subject to the following terms and conditions Call Customer Support If a product fails, call I-O Customer Support for assistance at (801) 972-1446.
  • Page 35 The following warranty applies only to products purchased or operated outside the United States. I-O Corporation (I-O) warrants this product against defects in material and workmanship for a period of five years commencing from date of purchase by the original customer, when operated and maintained in accordance with I-O's published specifications.
  • Page 36 Terms, Conditions, and Limitations Effective May 1, 1994 For products covered by the I-O Corporation (I-O) Manufacturer's Limited Warranty (International), I-O's Return-to-Depot (RTD) Repair Policy provides customers with warranty service for a defective product, subject to the following terms and conditions:...

  • Page 37: Fcc & European Compliance

    FCC & European Compliance FCC & European Compliance This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received including interference that may cause undesired operation.

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