Simple Solutions; Helpdesk - MagicBox Nightball User Manual

s i M P L e s o LU t i o n s
If you are experiencing problems with your Touch
Nightball DAB radio there are some quick and easy
checks that you can do, which may help to solve the
problem.
Radio reception is poor
- Please check that the aerial is extended for the
maximum signal strength and improved reception��
- Use the manual tune (see page 6), to adjust your aerial for
the best reception��
- Try moving your radio to an alternative location to see if
the reception improves�� Please remember to scan for DAB
stations again once you have moved your radio�� See page 6��
- Check that you do not have other electrical equipment too
close to your radio, causing interference��
- Visit www��digitalradionow��com for information about DAB
reception in your area��
No sound
- Adjust the volume using the '+' button��
- Please check that the mains power lead is connected at the
back of the radio and the mains power wall socket is
switched on��
Nightball DRAFT 1.indd 16
- You may need to re-scan if the station you last listened to is
no longer available�� See page 6��
Nightball blue light switching on/off
- You may be 'pressing' the touch panel, instead of using a light
'touch' to activate each feature�� Use a lighter touch��
The function buttons do not respond
- Check that the power lead is plugged into the back of the
radio and that the mains adaptor is plugged in and switched
on�� Touch the 'ON.OFF' button on the front of the radio��
- Turn off the radio, unplug the mains power�� Leave for 1 minute
and then reconnect your radio��
- Try a reset to factory defaults�� See page 15��
If you are still experiencing any difficulty after making
the above checks, please call the helpdesk for further
assistance.

Helpdesk

The helpdesk is open from 8��30am to 5��00pm, Monday to
Friday (excluding Bank Holidays) and can be contacted on
0845 833 1673
16
(local rate call charge applies)��
7/11/07 17:13:33