Questions And Answers - Kenwood KEN SJ/SS28 Instruction Booklet

Questions and answers

If you have a problem
that can't be answered
by these points, please
contact your nearest
store.
Please note: If you call a
Mastercare engineer out to
your home and the product is
found not to be faulty, or the
instruction book has not been
followed, our product
guarantee is not applicable
and a call-out fee will be
charged.
24
Questions and answers
Q
Why doesn't food seem to cook?
A
Check that:
• the cooking time has been set
• the door is closed
• the power socket is not overloaded causing a fuse
to blow.
Q
Why does the food seem undercooked or
overcooked?
A
Check that:
• the correct cooking time has been set
• the correct power setting has been used.
Q
How can I stop eggs from popping?
A
When you bake or poach eggs in the microwave,
the yolk can sometimes pop as steam builds up
inside it. You can stop the egg from popping by
piercing the yolk with a toothpick before cooking.
Never cook eggs that are still in their shells.
Q
Why is it so important that I allow
standing time after cooking?
A
With microwave cooking, many foods build up
enough heat inside them to continue cooking even
after they've been taken out of the oven. Because
microwave cooking works from the outside of food
inwards, standing time lets you cook the centre of
the food just right without the outside being
overcooked.
Q
Why does my oven sometimes take longer
to cook than it says in the recipe?
A
First check that the oven was set just as the recipe
said.
Cooking times and heat settings are suggestions to
help prevent overcooking but differences in the
weight, size, shape and starting temperature of
food will all affect how long it takes to cook – just
as it does with a conventional oven.
Use your judgement along with the recipe to check
whether food has been cooked properly.
Q
Why do I get condensation on the inside of
the oven door?
A
Condensation is perfectly normal, especially when
you're cooking food with a high moisture content
such as potatoes.