Quest Payment Systems QP1 User Manual

Embedded thermal printer
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QP1 Thermal Printer
User Guide
152-0005-01

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Table of Contents
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Summary of Contents for Quest Payment Systems QP1

  • Page 1 QP1 Thermal Printer User Guide 152-0005-01...
  • Page 2: Table Of Contents

    Table of Contents Summary ..................................3 1.1 Product Name and Model ..........................3 1.2 Appearance ......................Error! Bookmark not defined. 1.3 Unique Features ..............................3 1.4 Structure ................................3 1.5 Print Test Page ..............................4 General Characteristics .............................. 5 2.1 Cautions ................................6 Paper Installation .................................
  • Page 3: Summary

    1. Summary Product Name and Model QP1 Embedded thermal printer module with paper-cutter. Unique Features • The movable cutter is on the upper side, open the printer to eliminate paper jam, no need to retract the cutter manually required by other traditional structures.
  • Page 4: Print Test Page

    Error Feed Error: To prompt error Paper out: To prompt the paper has been run out Feed: Press the button once to advance paper once line. You can also hold down the Feed button to feed paper continuously. Print Test Page Press paper feed key and hold it, and then power on the machine at the same time, it will print the Test Page.
  • Page 5: General Characteristics

    2. General characteristics Model EM2M8KX Printing method Thermal dot printing Number of dots 384 dots/line Resolution 8 dots/mm Paper entry width(mm) 58mm Printing Printing width(mm) 48mm Paper roll diameter (mm) Φ 50mm Max Paper thickness (μ m) 60-80 Max printing speed 150 mm/s ①...
  • Page 6: Cautions

    ① Please use the above recommended or other equivalent thermal paper. Bad quality thermal paper may reduce the life time of print head. ② Print Speed changes according to the processing speed of the controller and print pulse width Cautions Do not plug in and out any connector when the power is being supplied.
  • Page 7 Pull the end of paper into paper inlet and the printer will wind the paper into it automatically (keep the paper flat, or else printer cannot wind it). Thermal Sensitive Side After the end of the paper roll have come out from the slot, close the cover until you hear a “click”...
  • Page 8 Notes: Press on both sides of the upper cover (simultaneously) or press on the middle area of upper cover (near the paper exit) √ √...
  • Page 9 Do not close the upper cover pressing only on one side as follows: × Adhesion of dusts of paper and foreign materials may reduce the lifetime of the head and the platen. When they adhere, clean the head according to the following procedures: Printer head cleaning ...
  • Page 10: Warranty

    Cleaning should be done after the printer head has been completely cooled. Wipe off the heating element part of the platen surface lightly with cotton swabs which athyl-alcohol is applied. Note: 1. Cleaning should be done when the power supply is off. 2.

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