Loss Or Theft; Toll-Free Calls And Emergency Services; Fraud Prevention - LG Chocolate Tips And Hints

Loss or theft

If your wireless device is lost or stolen, please contact Customer Service at
1-800-922-0204 to suspend your service. If your wireless device is
malfunctioning, please bring it to a Verizon Wireless Communications Store.

Toll-free calls and emergency services

Calls to 800, 855, 866, 877 and 888 numbers are toll-free, but airtime charges do
apply. Calls to Verizon Wireless Customer Service and emergency calls (911) are
toll- and airtime-free.

Fraud prevention

Verizon Wireless wants to protect your privacy and works hard to prevent
unauthorized phone usage or fraud. Wireless numbers and calls are capable of
being intercepted by someone with specialized equipment. We use antifraud
technology to make fraudulent calling very difficult, particularly on digital calls.
• Report a lost or stolen wireless device to the police and Verizon Wireless immediately.
• Never leave your wireless device unattended, especially in your office or car.
• When not in use, lock the wireless device using your lock code.
• Review your bill and report any suspicious calling activity. If we conclude that
the calls are fraudulent, you will not be held responsible for the charges.
• Record your wireless device's electronic serial number in the back of this guide
and keep it safe.
• Have your wireless device serviced only at a Verizon Wireless Communications
Store or by an Authorized Agent, retailer, manufacturer's service center or other
repair center.
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