invotel SX8400 Installation Manual

Problems
6. • Wire distance to adapter is too long, Centralize the
MOH works but audio
location of device to be as close as possible to all the
does not stop when call
is picked up in A1 or A3 phones. Try the A2 setting.
settings.
• If you are re-wiring "daisy chain" wiring works better than
" star" or "home run" or Independent wiring
• Press FLASH button to stop the music.
All your phones need to be similar model for activation
•
7. Some Phones work ,
in A1...A3 settings. If you mix different phone models,
some do not
Use the B1, B2 settings or Voice Activation in C1,
C2 settings. Refer to pages 4 or 5 for more details.
Randomly Hold music The call needs to be on Hold min. 2 sec. before you
8.
•
starts to play by it self may pick it up.
or does not activate in When you hang up, wait 2 seconds before selecting
•
A1, A2 or A3 settings the same line again.
Check for extra devices sharing that line like Message
•
indicator, Answering machine, Alarm system, Modem
etc. Use a "privacy module" between the line and that
extra device to keep them off the line when line is
being used by your phone.
Set your Alarm system and/or your DSL line to share
•
FAX line.
Excessive wiring- Total wire length per line must be
•
under 500 feet ( Ex: if you have 9 wall jacks -no matter
spare or a phone plugged in- each connected via a
100 foot wire to a common point then your total wire
length is 9 x 100=900 feet )
Use FLASH button to deactivate music.
•
Audio shuts off or Extensive audio volume. Lower the volume to proper
9.
•
flickers level.
If for any reason the hold music is activated
Hold Music activates in •
10.
inadvertently, it can always be deactivated by pressing
a conference call or
the FLASH button in any setting.
when two phones pick
Conference calls can be done a better way: Press
up at same time •
FLASH, you will get a dial-tone now dial the phone
number of the 2
two calls together.
Innovative Telecommunication Technology
1112 Montana Ave Suite 250 Santa Monica, CA 90403 USA
Toll-Free: 800-747-0708 Tel: 310-899-0078 Fax: 310-899-0227
®
Possible Cause / Solution
nd
party then press FLASH to join the
Plug the included AC adapter. (110V AC to 12V AC)
•
Confirm that all 4 LED lights on this unit are BLINKING
•
• Connect "PHONE LINES" jacks to your "Wall" Jacks using the provided cords
• Observe that as you connect the wall jacks the blinking lights turn OFF
existing lines the lights keep blinking and that is OK)
You may use a splitter (T adapter) at the Wall jack to connect both this device
• • • •
and the telephone. If you do not have a splitter use the "TELEPHONE" jacks
on this device to plug the telephone (use Telephone "1/2/3 " and/or Telephone
"3/4 " to plug your telephone in). Please note that just one telephone is
optionally connected to this device, other telephones remain connected to
their own wall jacks.
Plug one end of the audio cable into the RCA AUDIO IN jack on the SX8400,
•
plug the other end of cable into the audio out jack of your audio source such as
the connector on digital player (8 ohm or 600 ohm -preferred), Radio, CD player,
PC sound card speaker output, etc. We recommend you to set the volume on
your audio source to mid level.
(please note some music titles are not royalty-free and you may want to use the royalty-
free music titles to avoid annual licensing payments to ASCAP and BMI for playing those
titles on-hold)
A B C 1 2 3
L1 L2
P8

Music-On-Hold Adapter Installation

Model # SX8400
Rev 24A
3/4
AUDIO
WALL WALL
PHONE PHONE JACK JACK
IN L3/L4 L1/L2/L3 L3/L4 L1/L2/L3 12VAC
TELEPHONE PHONE LINES
L3 L4
(on non
1/2
110 V
AUDIO
TEST
600ma