nStor NexStor 4000S Series User Manual

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U S E R ' S

G U I D E

NexStor

4000S & 4100S Series

S T O R A G E S Y S T E M S

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Summary of Contents for nStor NexStor 4000S Series

Page 1 U S E R ' S G U I D E NexStor 4000S & 4100S Series ® S T O R A G E S Y S T E M S...
Page 3 U S E R ' S G U I D E NexStor 4000S & 4100S Series ® S T O R A G E S Y S T E M S...
Page 4 Corporation, Inc. nStor Corporation, Inc. shall not be liable for any damages or for the loss of any information resulting from the performance or use of the information contained herein. Your rights to the software are governed by the license agreement included with any accompanying software.
Page 5: Table Of Contents
Contents About this Manual ........v Welcome .
Page 6 Table of Contents Active-Passive Mode ....... . . Understanding Mirrored Operations ..... A Word about Clustering .
Page 7 Table of Contents Channel Status LED....... . . 90 Power Supply Status ....... . 90 Fan Status.
Page 8 Table of Contents Technical Information ........143 Specifications .
Page 9: About This Manual
Welcome Congratulations on the purchase of your new NexStor 4000S/4100S Series JBOD and RAID Storage System from nStor Corporation. The NexStor 4000S/4100S Series is a very high-performance fully fault-tolerant Ultra320/160 SCSI storage system. It’s unique 2U design is optimized to ﬁt in the compact space of today’s data center rack enclosures and as a deskside tower system.
Page 10 About this Manual This user’s guide is your complete documentation to set up the storage system hardware, add components, cable the storage system components, replace parts, and diagnose/repair your system. For information on the software control, management and conﬁguration, refer to one of the following: VT-100 Software Guide or the AdminiStor Software Guide.
Page 11 Support for cache memory options from 64 MB up to 512 MB using standard PC-133 compatible SDRAM. DIMMs must be qualiﬁed by nStor. Support for RAID levels 0, 1, 3, 4, 5, 10, 50, and just a bunch of disks (JBOD).
Page 12 About this Manual viii Features...
Page 13: Getting Started
Chapter 1 Getting Started This chapter provides a description of the enclosure components and its onboard monitoring systems. The Components section identiﬁes and gives a complete description of each major component. The Monitoring section describes the enclosure’s LEDs, and the manner in which the normal and abnormal conditions are presented. Rack-Mount Model Tower Model NexStor 4000S/4100S Series Storage System...
Page 14 Chapter 1 - Getting Started At a Glance The following illustrations show the featured components of the NexStor 4000S/ 4100S Series Storage System. Familiarize yourself with its components prior to installing and using the storage system. Drive Status LEDs (left column of LEDs) Drive Activity LEDs (right column of LEDs) Power On LED...
Page 15: Components
Chapter 1 - Getting Started Components This section provides a descriptive overview of each of the major components that comprise the NexStor 4000S/4100S Series Storage System. Front Bezel The front bezel houses the Status LEDs, Drive LEDs, and alarm reset button. When removed, the user has access to the disk drives.
Page 16: Power System
Chapter 1 - Getting Started Power System Standard AC Hot Swappable Power Supplies The AC power system consists of two 350-watt hot-pluggable power supplies, each with independent AC power cords and cooling fans. This power system provides the enclosure with “N+1” redundant power. Each power supply has auto-switching circuitry for use with either 100V or 240V AC systems.
Page 17: Optional Dc Hot Swappable Power Supplies
Chapter 1 - Getting Started Optional DC Hot Swappable Power Supplies The DC power system is designed to allow the storage system to be installed with Telco system hardware isntallations. It consists of two 350-watt hot-pluggable power supplies, each with independent DC power cables and cooling fans. It provides the enclosure with “N+1”...
Page 18 Chapter 1 - Getting Started The power feed must be electrically isolated from any AC power source, provide a reliable connection to earth (battery room positive bus is connected to the grounding electrode), and capable of providing up to 600 watts of continuous power per feed pair.
Page 19: Cooling Fan Module
Chapter 1 - Getting Started Cooling Fan Module The cooling system consists of two high-performance (80-CFM) cooling fans mounted in a single fan module which slides into a bay at the rear of the enclosure. The design of the fan module provides for an easy-to-install user- replaceable component in a live environment without interruption of service.
Page 20 Chapter 1 - Getting Started that some condition is causing the enclosure temperature to exceed the preset value, and an action is required by the user to determine the cause and take corrective measures. It may be due to a blockage of air ﬂow or a low fan speed. If any controller reaches a temperature of 50°C (122°F) an audible alarm will sound, the front panel Fan Status LED will alternate amber and green, and the monitoring software will post a warning message.
Page 21: Saf-Te Disk I/O Card
Chapter 1 - Getting Started SAF-TE Disk I/O Card WARNING: The SAF-TE Disk I/O card is NOT HOT SWAPPABLE. You must POWER DOWN the enclosure prior to removing or installing this card. The SAF-TE Disk I/O card provides the built-in environmental and system status monitoring, as well as, host connectivity to the disk drives, It also houses the switches for setting SCSI IDs, VT-100 communication protocols, and drive spin up options.
Page 22: Scsi Saf-Te Cluster Card
Chapter 1 - Getting Started The SAF-TE Disk I/O card has two 68-pin VHD/CI SCSI connectors which provides the connectivity from the host computer(s) to the disk drives and drive connectivity to the expansion JBOD enclosures. The connectors are labeled “Channel 1”...
Page 23 Chapter 1 - Getting Started The card provides switches for setting the SCSI IDs, VT-100 communication protocols, and drive spin up options. Two jumpers are provided to control the ability to enable or disable the clustering bus isolation capabilities. Channel 1 Termination Jumper 1 2 3 4 5 6 7 8 DOWN...
Page 24: Spin-Up Settings
Chapter 1 - Getting Started The SAF-TE processor ﬁrmware is ﬂash upgradeable using the RS-232 Service port located below the IO card slots at the rear of the enclosure. The ﬁrmware also contains the necessary functions for enclosure management via a VT-100 interface.
Page 25: Host Scsi I/O Card
Chapter 1 - Getting Started Host SCSI I/O Card WARNING: The Host SCSI I/O card is NOT HOT SWAPPABLE. You must POWER DOWN the enclosure prior to removing or installing this card. The Host SCSI I/O cards, also known as I/O cards, are installed NexStor 4100S Series.
Page 26: Single Bus Module
Chapter 1 - Getting Started NOTE: In some circumstances, if the host system does not see the RAID Controllers, remove the Host SCSI I/O card and install the jumpers JP1 and JP2 on both pins to disable termination. This should resolve the problem. Single Bus Module The NexStor 4000S JBOD enclosure can be conﬁgured as a continuous single SCSI bus enclosure.
Page 27: Raid Controllers
Chapter 1 - Getting Started RAID Controllers The enclosure houses one or two RAID Controllers. It supports conﬁgurations for single controller Stand-Alone topologies and dual controller Active-Active/ Active-Passive topologies. The RAID Controller is a Ultra160-to-Ultra160 SCSI RAID controller. It has four Ultra160 host ports and two Ultra160 SCSI disk channel ports.
Page 28: Rs-232 Service Ports
Chapter 1 - Getting Started RS-232 Service Ports Located below the I/O card slots is the SAF-TE service port and two RAID Controller service ports. Refer to the illustration under “At a Glance” for the port locations on the rear panel. Controller 1: Service Port SAF-TE Service Port Controller 2: Service Port...
Page 29: Control And Monitoring
Chapter 1 - Getting Started Control and Monitoring An integral part of the NexStor 4000S/4100S Series Storage System is its control and monitor capabilities. The SAF-TE processors provide monitoring data for the enclosure environmental conditions such as enclosure temperature, cooling fans, power supplies, and SCSI bus status.
Page 30: Status Indicator Leds
Chapter 1 - Getting Started Status Indicator LEDs The Status Indicator LEDs comprise the Power-On LED, Channel Status LED, Power Supply Status LED, and Fan Status LED. These series of LEDs are grouped on the right side of the front bezel directly above the Alarm Reset button. The following is an description of each LED.
Page 31: Audible Alarm
Chapter 1 - Getting Started Audible Alarm An audible alarm will sound when any of the enclosure’s component condition changes to an abnormal state. To silence the alarm, press the Alarm Reset button located on the front bezel. The corresponding alarms’ LED will remain illuminated until the condition returns to a normal state.
Page 32 Chapter 1 - Getting Started Audible Alarm...
Page 33: Theory Of Controller Operation
Chapter 2 Theory of Controller Operation This chapter provides a functional overview and understanding of the supported topologies and operating modes for the NexStor 4000S/4100S Series Storage System. With this information, you will be able to make the best choice based on the supported topologies, to set up your storage solution.
Page 34 Chapter 2 - Theory of Controller Operation Stand-Alone Dual Port – Use this mode when you have a NexStor 4110S (single RAID controller) and require dual-HBA host access, or two independent host access. There will be several cabling schemes to choose from when you setup this operating mode.
Page 35: Stand-Alone Mode
Chapter 2 - Theory of Controller Operation Stand-Alone Mode In Stand-Alone mode, the RAID controller operates autonomously. The controller has two SCSI Host I/O connector ports. They are labeled in the diagrams as “CH 0” and “CH 3.” In Single Port mode, the “CH 3” connector becomes a drive channel providing one additional drive channel for expansion.
Page 36 Chapter 2 - Theory of Controller Operation Drive I/O Connectors Controller Host Ports RAID Controller I/O Card Drives 7 - 12 CH 0 Host System #! Disk (CH0) Active HBA 1 Disk (CH3) Disk CH 3 Channel Drives 1 - 6 Controller 1 SAF-TE Disk I/O I/O Card...
Page 37 Chapter 2 - Theory of Controller Operation Controller Host Ports Drive I/O Connectors RAID Controller I/O Card Drives 7 - 12 CH 0 Host System #1 Disk (CH0) Active HBA 1 CH 3 Host System #2 (CH3) Active Disk HBA 1 Drives 1 - 6 Controller 1 SAF-TE Disk I/O...
Page 38: Active-Active Mode
Chapter 2 - Theory of Controller Operation Active-Active Mode In the Active-Active mode, the two RAID controllers cooperate to provide redundancy. If one controller fails, the remaining controller will take over the failed controller’s functionality. Each controller has two SCSI Host ports, they are labeled in the diagrams as “CH 0”...
Page 39 Chapter 2 - Theory of Controller Operation After killing the other controller, it will take ownership of the arrays and will activate its passive host port to assume the defunct controller’s identity. The following diagrams illustrate the logical function of the controllers when both are active and then again when one controller has failed.
Page 40 Chapter 2 - Theory of Controller Operation In the failed-over condition, the active controller will present its native identity on one Host port, and the failed-over controller’s identity on its other Host port. After the controller has failed-over, the user can replace the failed controller with a new controller, and the arrays will fail-back to the new controller without intervention.
Page 41: Active-Passive Mode
Chapter 2 - Theory of Controller Operation Active-Passive Mode In the Active-Passive mode, there is one active and one passive RAID controller. The primary (active) controller operates with both of its Host ports enabled and presents all LUNs on both ports to maximize bandwidth. The secondary (passive) controller keeps both its Host ports passive, and does not service any LUNs.
Page 42 Chapter 2 - Theory of Controller Operation Advantages: Transparent fail-over and fail-back. Single point of failure is the host system. (There are no single points of failure when dual host systems are conﬁgured with clustering software.) Upstream fail-over. Disadvantages: Lower performance than the Active-Active mode. Upstream fail-over requires third party software.
Page 43: Understanding Mirrored Operations
Chapter 2 - Theory of Controller Operation Understanding Mirrored Operations The mirroring feature causes conﬁguration changes to be mirrored to the opposite controller in an Active-Active conﬁguration. The mirrored conﬁguration is stored in the other controller’s ﬁrmware (Flash). If a controller fails and is replaced, then on boot up, it attempts to retrieve this conﬁguration data from the opposite controller.
Page 44: A Word About Clustering
Chapter 2 - Theory of Controller Operation A Word about Clustering Minimizing Downtime for Maximum Data Availability So-called open systems, such as Windows NT servers, just don’t provide the level of availability that IS managers are familiar with on mainframes. A partial solution to this problem is server clustering.
Page 45 Chapter 2 - Theory of Controller Operation High availability is not the only beneﬁt of clustering. In some cases, users may see advantages in the areas of performance, scalability, and manageability. In reality, you can expect a 1.6x (80% efﬁciency) to 1.8x (90% efﬁciency) performance increase as you go from one node to two nodes.
Page 46: How Available Are Clusters
Chapter 2 - Theory of Controller Operation How Available are Clusters? The following tables outlines the maximum availability per downtime in the different architectures: Architecture Maximum Availability Downtime per Failure Downtime per Year (in minutes) Continuous 100.00% None Processing Fault-Tolerant 99.9999% Cycles 0.5 - 5...
Page 47: Setup And Installation
Chapter 3 Setup and Installation Overview This chapter describes the procedures to install and setup the NexStor 4000S/ 4100S Series Storage System. Each section will step you through the hardware installation, cabling and topology conﬁgurations, and upgrades. It is important to thoroughly review this information and perform the steps of procedures in each applicable section, in the order in which they are presented.
Page 48: Storage System Detailed Installation
Chapter 3 - Setup and Installation Storage System Detailed Installation This section describes preparing and installing the enclosure(s) into the rack cabinet or the enclosure into its tower stand (refer to “Installing the Storage System into the Tower Stand” on page 39). After installing the hardware components, go to the “Operating Mode Conﬁguration and Cabling”...
Page 49 Chapter 3 - Setup and Installation Locate the mounting rails and mounting hardware in the accessory kit (some installations require cage nuts and others use standard nuts). NOTE: It will be helpful to have an assistant available during the installation. Install the rear mounting rails.
Page 50 Chapter 3 - Setup and Installation Front Rack Vertical Member Mounting Screw Mounting Chassis Ear Screw Attaching the Chassis Ears Re-install the power supplies. Slide each power supply into its empty bay and ensure it seats completely, and that the release latch resets. Continue now with “Completing the Installation”...
Page 51: Installing The Storage System Into The Tower Stand
Chapter 3 - Setup and Installation Installing the Storage System into the Tower Stand Remove the storage system from its shipping carton and inspect for obvious damage. Remove and open the accessory kit, and remove the contents. Open the left and right ﬂaps, and remove the bezel and mounting rails.
Page 52 Chapter 3 - Setup and Installation 10 Secure the top and bottom slide rails using the remaining two sets (4) of 10-32 pan head screws. Mounting Screw Mounting Screws Mounting Screws Inserting and Securing the Chassis Installing the Storage System into the Tower Stand...
Page 53: Completing The Installation
Chapter 3 - Setup and Installation 11 Re-install the cooling fan module. Slide it into its open bay and ensure it seats completely, and the release latch resets. 12 Re-install the power supplies. Slide each power supply into its open bay and ensure it seats completely, and the release latch resets.
Page 54 Chapter 3 - Setup and Installation Secure the front bezel using a Phillips screwdriver by rotating the fasteners clockwise one-quarter turn. Attaching the Front Bezel (Rack and Tower Models) CAUTION: Verify that the power supply On/Off switches are in their OFF position.
Page 55: Cabling The Dc Power Supplies
Chapter 3 - Setup and Installation Bale fits over and onto the power cord. Attaching the Power Cord Bales Connect the other end of the power cord into a three-hole grounded outlet or UPS power system. A UPS is highly recommended. Repeat steps 2(a) and 2(b) for the other power cord.
Page 56 Chapter 3 - Setup and Installation Red (2x) Top two pair Black (2x) Middle two pair Green/Yellow (2x) Red (2x) Bottom two pair Black (2x) Green/Yellow (2x) Attaching the DC Cable Repeat the above steps (1 - 4) for the second power supply, if this option was ordered.
Page 57: Before You Continue
Chapter 3 - Setup and Installation Before You Continue... The next section, Enclosure Conﬁguration, includes steps and diagrams for setting the SAF-TE Disk I/O card/SCSI SAF-TE Cluster card switches and attaching the required SCSI data cables for each drive conﬁguration. Locate the applicable conﬁguration and refer to the steps and diagrams to set the card switches and cable your system.
Page 58: Operating Mode Configuration And Cabling
Chapter 3 - Setup and Installation Operating Mode Conﬁguration and Cabling In this section, conﬁgurations are determined by the enclosure model type (JBOD – NexStor 4000S or RAID – NexStor 41x0S), SCSI bus conﬁguration, number of enclosures and the available number of drives. Follow the steps of procedure for your conﬁguration to set the switches, jumpers, and connect the SCSI data cables.
Page 59 Chapter 3 - Setup and Installation In Dual-Bus Mode, the Channel 1 connector on the SAF-TE Disk I/O card provides access to drives 1 through 6 and the Channel 2 connector provides access to drives 7 through 12. NOTE: In the preceding logical view diagrams, the drive slots are used to indicate which drives are connected to which channel.
Page 60 Chapter 3 - Setup and Installation SAF-TE ID = 15 Host ID (0 or 7) Single-Bus Mode Switch Settings Slot 1 Slot 4 Slot 7 Slot 10 ID 1 ID 9 ID 2 ID 10 Slot 2 Slot 5 Slot 8 Slot 11 ID 4 ID 12...
Page 61 Chapter 3 - Setup and Installation (Single-Bus Mode Installations Only) Install the Single-Bus Module in the Controller 1 slot. Remove the Controller Cover plate. Loosen the four thumb screws and pull the cover plate from the enclosure. Single-Bus Module Cover Plate Single-Bus Module Installation Slide the Single-Bus Module in the Controller 1 (lower) slot, and secure it by pressing the latches into place.
Page 62 Chapter 3 - Setup and Installation Host Computer SCSI Data Cable SAFTE Disk I/O Chl 1 Chl 2 Power Power Cooling Supply Supply Fans Single Bus Module Ctlr 1 SAF-TE Ctlr 2 NexStor 4000S Single-Bus Mode Cabling Diagrams JBOD Single Enclosure - Single-Bus Mode Host Computer SCSI Data Cable SCSI Data Cable...
Page 63: Jbod - 24 Drive Configuration
Chapter 3 - Setup and Installation JBOD - 24 Drive Conﬁguration The NexStor 4000S can also be setup as a Single-Bus JBOD (Just a Bunch of Drives) conﬁguration with two enclosure which will provide up to a 24 disk drive (12 per channel) storage solution.
Page 64 Chapter 3 - Setup and Installation Channel 1 Termination Jumper 1 2 3 4 5 6 7 8 DOWN Channel 2 Termination Jumper SAF-TE Disk I/O Card Switch and Jumper Locations There is one switch setting for both enclosures. SAF-TE ID = 15 Host ID (0 or 7) Single-Bus Mode Switch Settings...
Page 65 Chapter 3 - Setup and Installation NOTE: Refer to the illustration “Single-Bus Module Installation” on page 49. Connect a SCSI data cable from the host system HBA(s) to the SAF-TE Disk I/O card Channel 1 connectors on each enclosure. Host Computer SCSI Data Cable SAFTE Disk I/O Chl 1...
Page 66: Raid - 12 Drive Configuration
Chapter 3 - Setup and Installation RAID - 12 Drive Conﬁguration The NexStor 4110S/4120S can be setup to provide up to a 12 disk drive storage solution using the primary RAID enclosure only. Remove the SAF-TE Disk I/O card installed in the enclosure. Loosen the two thumb screws and pull the card from its slot location.
Page 67 Chapter 3 - Setup and Installation SAF-TE ID = 15/15 Dual-Bus Mode RAID Controllers = 6 & 7 Slot 1 Slot 4 Slot 7 Slot 10 Switch Settings ID 9 ID 9 ID 10 ID 10 Slot 2 Slot 5 Slot 8 Slot 11 ID 12...
Page 68: Raid - 24 Drive Configuration
Chapter 3 - Setup and Installation RAID - 24 Drive Conﬁguration The NexStor 4110S/4120S can be setup to provide up to a 24 disk drive storage solution (12 per channel). Remove the SAF-TE Disk I/O card installed in the primary RAID enclosure. Loosen the two thumb screws and pull the card from its slot location.
Page 69 Chapter 3 - Setup and Installation Re-install the SAF-TE Disk I/O card into the primary RAID enclosure. Slide the card into the slot and ensure that it seats completely. Secure the card by tighten the two thumb screws. Remove the SAF-TE Disk I/O card installed in the daisy-chain enclosure (NexStor 4000S).
Page 70 Chapter 3 - Setup and Installation SAFTE Disk I/O Chl 1 Chl 2 Power Power Cooling Supply Supply Fans Chl 0 Chl 3 Host I/O RAID Controller Chl 0 Chl 3 Ctlr 1 SAF-TE Ctlr 2 NexStor 4110S SCSI Data Cable SCSI Data Cable SAFTE Disk I/O Chl 1...
Page 71: Raid - 36 Drive Configuration
Chapter 3 - Setup and Installation RAID - 36 Drive Conﬁguration Only the NexStor 4110S in the Stand-Alone Single Port mode can be setup in this conﬁguration. It provides up to a 36 disk drive storage solution (12 per channel). This is due to one of the Host SCSI I/O ports (CH 3) is used as a drive channel to provide the additional connectivity for the second NexStor 4000S JBOD enclosure.
Page 72 Chapter 3 - Setup and Installation Re-install the SAF-TE Disk I/O card in the primary RAID enclosure. Slide the card into the slot and ensure that it seats completely. Secure the card by tighten the two thumb screws. Remove the SAF-TE Disk I/O card installed in the ﬁrst daisy-chain enclosure (NexStor 4000S).
Page 73 Chapter 3 - Setup and Installation SAF-TE ID = 15 Single-Bus Mode RAID Controllers = 6 & 7 Switch Settings Slot 1 Slot 4 Slot 7 Slot 10 ID 1 ID 9 ID 2 ID 10 Slot 2 Slot 5 Slot 8 Slot 11 ID 4...
Page 74 Chapter 3 - Setup and Installation 12 Connect a SCSI data cable(s) from the host system(s) HBA(s) to the Host SCSI I/O card as indicated in “Topology Host Cabling” on page 63. This completes the RAID - 36 Drive Conﬁguration setup, refer to “Topology Host Cabling”...
Page 75: Topology Host Cabling
Basic Connection Instructions Install your host bus adapter(s) into the host system(s). Refer to your HBA user’s guide and any applicable nStor Attach Kit for speciﬁc details. For multiple LUN support, ensure that your host operating system is properly conﬁgured to support this feature. Refer to your host operating system user’s guide for information on how to perform this procedure.
Page 76: Stand-Alone Single Port:host Cabling
Chapter 3 - Setup and Installation Stand-Alone Single Port:Host Cabling This topology is chosen when the desired application requires a low cost entry level, fault-tolerant disk storage solution. This solution provides a single controller conﬁguration that supports a single or dual host(s), and up to three disk channels. Setup for a Single Host (One HBA) Connect the SCSI data cables as described in the following diagrams.
Page 77 Chapter 3 - Setup and Installation Setup for a Dual Hosts (Single HBAs) Connect the SCSI data cables as described in the following diagrams. Drive I/O Connectors Controller Host Ports RAID Controller I/O Card Drives 7 - 12 CH 0 Host System #! Disk (CH0)
Page 78: Stand-Alone Dual Port:host Cabling
Chapter 3 - Setup and Installation Stand-Alone Dual Port:Host Cabling This topology is chosen when the desired application requires a low cost high-performance, fault-tolerant disk storage solution with multiple paths to storage. This solution provides a single controller conﬁguration that supports multiple or dual ported access to one or more host system computers.
Page 79 Chapter 3 - Setup and Installation Setup for a Dual Hosts (Single HBAs) Connect the SCSI data cables as described in the following diagrams. Controller Host Ports Drive I/O Connectors RAID Controller I/O Card Drives 7 - 12 CH 0 Host System #1 Disk (CH0)
Page 80 Chapter 3 - Setup and Installation Setup for a Dual Host - Quad Cabling (Two HBAs) - Shared SCSI Bus Connect the SCSI data cables as described in the following diagrams. Drive I/O Connectors Controller Host Ports RAID Controller I/O Card Drives 7 - 12 CH 0 Host System #1...
Page 81: Active-Active Single Port:host Cabling
Chapter 3 - Setup and Installation Active-Active Single Port:Host Cabling This topology is chosen when the desired application requires a high-performance robust full system level fault-tolerant disk storage solution and transparent controller failover/failback. This dual controller conﬁguration supports a host with a single port HBA and is ideal when the host driver software will not support LUNs that appear twice.
Page 82 Chapter 3 - Setup and Installation Setup for Single Host (Two HBAs) Connect the SCSI data cables as described in the following diagrams. Drive I/O Connectors RAID Controller I/O Card Drives 7 - 12 CH 0 Disk Host System #1 HBA #1 Active (CH0) CH 3...
Page 83 Chapter 3 - Setup and Installation Setup for Dual Host (Single HBAs) Connect the SCSI data cables as described in the following diagrams. Drive I/O Connectors RAID Controller I/O Card Drives 7 - 12 CH 0 Disk Host System #1 HBA #1 (CH0) Active CH 3...
Page 84 Chapter 3 - Setup and Installation Setup for Dual Host -Dual HBAs (Quad Cabling) This setup will provide an isolated SCSI bus. Connect the SCSI data cables as described in the following diagrams. Drive I/O Connectors RAID Controller I/O Card Drives 7 - 12 CH 0 Disk...
Page 85 Chapter 3 - Setup and Installation Setup for Dual Host -Dual HBAs (Quad Cabling) This setup is ideal for clustering conﬁgurations. Connect the SCSI data cables as described in the following diagrams. Drive I/O Connectors RAID Controller I/O Card Drives 7 - 12 CH 0 Disk Host System #1 HBA #1...
Page 86: Active-Passive Dual Port:host Cabling
Chapter 3 - Setup and Installation Active-Passive Dual Port:Host Cabling This topology is chosen when the desired application requires a high-performance robust full system level fault-tolerant disk storage solution. This dual controller conﬁguration supports multiple hosts and failover and failback operations. All LUNs are available to all hosts.
Page 87 Chapter 3 - Setup and Installation Setup for Dual Host (Single HBAs) Connect the SCSI data cables as described in the following diagrams. Drive I/O Connectors RAID Controller I/O Card Drives 7 - 12 CH 0 Disk Host System #1 HBA #1 (CH0) Active CH 3...
Page 88: Single Bus Clustering Configuration
Chapter 3 - Setup and Installation Single Bus Clustering Conﬁguration The enclosure is setup as a Single-Bus conﬁguration using a single enclosure which provides up to a 12 disk drive storage solution in a clustered environment. Single Bus SCSI SAF-TE Clustering Card Module Drives 7 - 12 Drives 1 - 6...
Page 89 Chapter 3 - Setup and Installation Clustering Jumpers 1 2 3 4 5 6 7 8 DOWN SCSI SAF-TE Clustering Card Switch and Jumper Locations There is one switch setting, refer to the switch setting illustration below and verify the switches are set as illustrated. SAF-TE ID = 15 Single-Bus Mode Switch Settings...
Page 90 Chapter 3 - Setup and Installation Single-Bus Module Cover Plate Single-Bus Module Installation Connect the SCSI data cable(s) from the host system HBAs to the SCSI SAF-TE Clustering card. Switches Ethernet Cables Ethernet Cables Host Computer Host Computer SCSI Data Cable SCSI Data Cable SAFTE Disk I/O Chl 1...
Page 91: Upgrades
Chapter 3 - Setup and Installation Upgrades At some point you may have a need to upgrade your storage system to increase the storage capacities and/or the RAID capabilities. The NexStor 4000S/4100S Series Storage System provides you with this ability to meet your expanding data storage requirements.
Page 92: Powering On The Storage System
Chapter 3 - Setup and Installation Powering On the Storage System After you have the system setup and installed, you are ready to power on the storage system enclosure(s). NOTE: Ensure that none of the data cables or power cables are obstructing the air ﬂow exiting the cooling fan module.
Page 93: Accessing The Raid Controllers
Chapter 4 Accessing the RAID Controllers There are two types of software user interfaces provided to access, conﬁgure and manage the RAID Controllers; they are AdminiStor Storage Management software and the controller’s onboard Disk Array Administrator software. AdminiStor is a HTML/Java application that provides a GUI interface through a standard web browser for conﬁguration and management of the disk arrays.
Page 94: Accessing The Disk Array Administrator Software/Vt-100
Chapter 4 - Accessing the RAID Controllers Accessing the Disk Array Administrator Software/VT-100 You can gain access to the RAID Controller ﬁrmware-based Disk Array Administrator software using a VT-100 terminal accessed through one of the RS-232 controller service ports located at the rear of the enclosure. You must use a null-modem serial cable to connect the terminal to either the Controller 1 (CTRL 1) or Controller 2 (CTRL 2) service ports.
Page 95 Chapter 4 - Accessing the RAID Controllers The initial Boot and POST screens are displayed. Boot and POST Screen Following the Boot and POST screens the System Menu is displayed. System Menu Screen You can now perform all of the functions described in the following chapters.
Page 96: Menu System
Chapter 4 - Accessing the RAID Controllers Menu System Below and on the next page are charts of the menu system for the onboard Disk Array Administrator software. These are provided to assist you with quickly locating a speciﬁc software function within the menu system. Array Menu Verify Function Array Status...
Page 97 Chapter 4 - Accessing the RAID Controllers Menu System (continued) Set Date/Time Set Time Set Date Host Configuration Channel 0 or 1 Configuration Menu Enable/Disable Set Date/Time Target ID Host Configuration Controller LUN Channel Configuration Topology (Loop or Point-to-Point) SEP Configuration * Reset on Failover Disk Configuration Backoff Percent...
Page 98: Updating Raid Controller Firmware
Chapter 4 - Accessing the RAID Controllers Updating RAID Controller Firmware The following information describes the procedures to upload new ﬁrmware to the RAID Controllers. The ﬁrmware is uploaded ofﬂine and during the boot process. Connect one end of the null-modem RS-232 cable to the RAID Controller 1 Service port located on the rear panel of the enclosure.
Page 99 Chapter 4 - Accessing the RAID Controllers FLASH Loader Screen Select option “3” xmodem by pressing the <3> key. FLASH Loader Waiting for Transfer Selection Screen Using the mouse, click on the pull-down menu Transfers and select “Send.” Updating RAID Controller Firmware...
Page 100 Chapter 4 - Accessing the RAID Controllers Send File Screen Click the browse button and locate the new Firmware ﬁle and click “Send.” The ﬁrmware ﬁle will have a “.ﬂa” extension. NOTE: Ensure that the protocol “Xmodem” is selected. From the Xmodem send screen you can monitor the progress of the upload. You can safely stop the transfer without affecting your existing ﬁrmware any time during the transfer until it has been completed.
Page 101: Monitoring Systems
Chapter 5 Monitoring Systems In this chapter you will ﬁnd information about using the enclosure’s onboard monitoring systems. Also you will ﬁnd procedures to update the enclosure’s SAF-TE Disk I/O/SCSI SAF-TE Cluster card ﬁrmware. Using a VT-100 terminal (or emulation), the SAF-TE RS-232 Service port provides an interface to the enclosure’s monitoring system and ﬁrmware.
Page 102: Status Indicator Leds
Chapter 5 - Monitoring Systems Status Indicator LEDs The Status Indicator LEDs located above the Alarm Reset button, comprise the Power-On LED, Channel Status LED, Power Supply Status LED, and Fan Status LED. The following are descriptions of each of the LEDs. Power-On LED The Power-On LED signiﬁes that the enclosure is powered on and will be illuminated green when power has been applied.
Page 103: Drive Leds
Chapter 5 - Monitoring Systems Drive LEDs The Drive LEDs are located on the left side of the front bezel in between the ventilation ribs and comprise the Drive Status LEDs and Drive Activity LEDs. The Drive LEDs are grouped in pairs and are in the general location of the drive slot. These Drive LEDs assist with identifying which drive is experiencing I/O activity, array status, and the presence of a drive in a drive slot.
Page 104: Drive Status Leds
Chapter 5 - Monitoring Systems Fault LED LitePipes Activity LED Drive Carrier LitePipes Drive Status LEDs There are twelve Drive Status LEDs. The Drive Status LED is the left LED of each pair of Drive LEDs. This LED will illuminate steady green when a drive is present in the slot and powered on.
Page 105: Led Matrix
Chapter 5 - Monitoring Systems LED Matrix When the RAID Controllers are installed, they have control of the Drive Status and Drive Activity LEDs. Cooling Fan Status LED Power Supply Status LED Channel Status LED Power On LED RESET ALARM Alarm Reset Button (Press-to-Display Annunciation) Drive LEDs...
Page 106 Chapter 5 - Monitoring Systems NexStor 4000S/4100S Series Front Bezel LED Matrix Condition Drive Status LED POOL SPARE Blinking Green HOT SPARE Steady Amber Rebuild mode (All Drive Status LEDs) HOT SPARE READY Steady Green Assigned to an array. EMPTY DRIVE SLOT Channel Status LED Array is Fault-Tolerant Steady Green...
Page 107: One-Touch Annunciation
Chapter 5 - Monitoring Systems One-Touch Annunciation The NexStor 4000S/4100S “One-Touch Annunciation” monitoring system is an easily accessible press-to-touch display of the SAF-TE Disk I/O or SCSI SAF-TE Cluster card switch settings, enclosure bus mode, type of host interface, serial communication BAUD rate, and controller status using the Drive Status LEDs and the Alarm Reset button.
Page 108 Chapter 5 - Monitoring Systems The following are examples of the One-Touch Annunciation LEDs for switch settings, controller and bus conﬁgurations when the Alarm Reset button is pressed. JBOD Single-Bus Conﬁguration Annunciation LED Sample NOTE: SAF-TE switches 1 (A0) and 2 (A1) work in combinations to create a speciﬁc range of SCSI IDs.
Page 109 Chapter 5 - Monitoring Systems Drive Slot Status LED LED Condition Indication Drive Slot 7 Switch 2 (A1) is in the DOWN position. This will set the Drive SCSI IDs of the slots to IDs 1, 2, 3, 4, 5, 6, 9, 10, 11, 12, 13, 14. It reserves IDs 0 and 7 for the host bus adapter, and SCSI ID 15 for the SAF-TE processor.
Page 110 Chapter 5 - Monitoring Systems Drive Slot Status LED LED Condition Description Drive Slot 1 Enclosure in dual-bus mode. Drive Slot 2 SCSI Host Interface. Drive Slot 3 Drive Slot 4 Switch 1 (A0) is in the DOWN position. This will set the Drive SCSI IDs of the slots to IDs 1, 2, 3, 4, 5, 6, 9, 10, 11, 12, 13, 14.
Page 111: Enclosure Saf-Te Monitoring
Chapter 5 - Monitoring Systems Enclosure SAF-TE Monitoring Another feature of the NexStor 4000S/4100S Series storage system is the enclosure monitoring capabilities. The ﬁrmware-based monitoring program allows users to view storage system component status and information about the ﬁrmware. You may access this program by connecting a VT-100 terminal to the SAF-TE Service port.
Page 112 Chapter 5 - Monitoring Systems At the screen cursor, type <Control-E>. The Enclosure Terminal Utility menu will appear. Enclosure Terminal Utility Screen To monitor the enclosure components, select option “1” Show Enclosure Environment Status by pressing the <1> key. The screen provides a status list of the internal components such as disk drives in a speciﬁc slot, temperature of the thermal sensors, cooling fan status, power supply status, and statistics on enclosure “up time.”...
Page 113: Uploading Saf-Te Disk I/O & Scsi Saf-Te Cluster Card Firmware
Chapter 5 - Monitoring Systems Uploading SAF-TE Disk I/O & SCSI SAF-TE Cluster Card Firmware The following information describes the procedures to upload new ﬁrmware to the SAF-TE Disk I/O or SCSI SAF-TE Cluster card. The ﬁrmware can be uploaded in a “live”...
Page 114 Chapter 5 - Monitoring Systems The Enclosure Terminal Utility menu will appear. Enclosure Terminal Utility Screen Select option “5” Firmware Upload by pressing the <5> key. Upload Firmware Screen Press the <u> key (lower case) to start the upload. Using the mouse, click on the pull-down menu Transfers and select “Send.”...
Page 115 Chapter 5 - Monitoring Systems Click the browse button and locate the new Firmware ﬁle and click “Send.” The ﬁrmware ﬁle will have a “.S3R” extension. NOTE: Ensure that the protocol “Xmodem” is selected. From the Xmodem send screen you can monitor the progress of the upload. You can safely stop the transfer without affecting your existing ﬁrmware any time during the transfer until it has been completed.
Page 116 Chapter 5 - Monitoring Systems A progress status screen will appear. At 100% the following screen will appear. Update Confirmation Screen After the conﬁrmation is complete, the following screen will appear. Update Status Screen 10 Verify the new ﬁrmware has successfully loaded, type <Control-E>. 11 Press the <Esc>...
Page 117: Enclosure Fan Speed Control
Chapter 5 - Monitoring Systems Enclosure Fan Speed Control The SAF-TE Disk I/O or SCSI SAF-TE Cluster card has a ﬁrmware-based VT-100 interface which provides an option for fan speed control. This allows the user with the choice to enable or disable the automatic control feature. It provides for more efﬁcient management of the cooling fans and a whisper mode fan operation for noise sensitive environments where it signiﬁcantly reduces the noise created by the cooling fans running constantly at full speed.
Page 118 Chapter 5 - Monitoring Systems This hardware setting provides full voltage to the fans for maximum operational speed, which is greater than the maximum speed set by the automatic software control. This conﬁguration is normally used when fan speed noises are not an issue, and the ambient operating temperature is at or above 30°C (86°F), thus ensuring that maximum available cooling is being provided.
Page 119: Safte Commands Debug
Chapter 5 - Monitoring Systems SAFTE Commands Debug This feature (Option 2) provides manufacturers and developers the ability to monitor “read and write” command buffers for both SAF-TE processors. The interface allows the user to scroll back through the buffer data, or select the “Transfer>Capture Text”...
Page 120 Chapter 5 - Monitoring Systems SAFTE Commands Debug...
Page 121: Troubleshooting
Chapter 6 Troubleshooting This chapter provides typical solutions for problems you may encounter while using the NexStor 4000S/4100S Series Storage System. General Enclosure Problems Symptom Reason Solution Fails to power on. Power cord(s) not Verify that the power cord is properly connected properly.
Page 122 Chapter 6 - Troubleshooting SCSI Bus Symptom Probable Cause Solution Host SCSI BIOS scan Possible termination or Check the Host ID and proper hangs. SCSI ID conﬂict. system conﬁguration. Not all drives Possible termination or Check that the SCSI connectors connected to the SCSI ID conﬂict.
Page 123 Chapter 6 - Troubleshooting SCSI Bus Symptom Probable Cause Solution Host system does not Possible termination Remove the Host SCSI I/O cards see the RAID conﬂict. and install the jumper on both Controlers. pins on JP1 and JP2. SCSI Bus hangs, Faulty SAF-TE Disk I/O &...
Page 124: Terminal Emulator And Com Port Problems
Chapter 6 - Troubleshooting Terminal Emulator and COM Port Problems Symptom Reason Solution Screen continuously The likely cause of this 1 If you are able, shut down the controller. puts out garbage problem is a baud rate characters. mismatch between the See “Rebooting the Controller”...
Page 125: Host Scsi Channel Problems
Chapter 6 - Troubleshooting Host SCSI Channel Problems Symptom Solution The host SCSI BIOS scan The controller is properly installed, but no arrays have been displays “Device name not created. Use AdminiStor or VT-100 Disk Array Administrator available.” to create an array and reboot the host system. The host SCSI BIOS scan hangs.
Page 126: Problems During Bootup
Chapter 6 - Troubleshooting Problems During Bootup The following sections describe problems you might encounter during Power On Self-Test (POST) or during bootup sequence of the enclosure and explains how to resolve those problems. POST shows problems related to the processor, logic, and memory.
Page 127: Controller Problems
Chapter 6 - Troubleshooting Controller Problems Problem Solution The controller’s STATUS LED is Check that the RS-232 cable is the correct type on, but there is no RS-232 (null-modem). Check that the terminal emulation utility on display. the computer system is properly conﬁgured. The controller reports a SDRAM Check that the SDRAM DIMM is fully seated in the memory error.
Page 128: Warning And Error Events
Chapter 6 - Troubleshooting Warning and Error Events There are a number of conditions that trigger warning or error events, activate the alarm, and may affect the state of the STATUS and FAULT LEDs. The alarm sounds mainly when the VT-100 or AdminiStor software displays a warning or error event.
Page 129: Errors
Chapter 6 - Troubleshooting Event Deﬁnition Recommended Action SMART EVENT A disk drive informational Run diagnostics available from exceptions page control (IEPC) your operating system on the predictive failure message was affected drive. Replace the drive, if received. No actions by the necessary.
Page 130: Disk Errors
Chapter 6 - Troubleshooting Event Deﬁnition Recommended Action SDRAM A noncorrectable multiple-bit Reseat the memory. If the problem UNCORR ECC SDRAM ECC error occurred. continues, replace the memory. Disk Errors If a disk detects an error, it reports the error, which is recorded in the event log. The following is an example of a disk-detected error.
Page 131: Disk Channel Errors
Chapter 6 - Troubleshooting Sense Key Descriptions Sense Key Description Aborted command Obsolete Volumes overﬂow Miscompare Reserved ASC and ASCQ Descriptions ASCQ Description Write error - auto-reallocation failed. Write error - recommend reassignment. Unrecovered read error. Read retries exhausted. Error too long to correct. Multiple read errors.
Page 132 Chapter 6 - Troubleshooting Disk Channel Error Code SCSI ID Disk-Detected Error Example Disk Channel Error Codes Error Code Description Data overrun or underrun occurred while getting sense data. Request for sense data failed. Selection time-out occurred (displayed as Sel Timeout). Controller detected an unrecoverable protocol error on the part of the target.
Page 133 Chapter 6 - Troubleshooting Disk Channel Error Codes Error Code Description Disk channel hardware failure (displayed as DskChn Fail). This may be the result of bad termination or cabling. Disk Channel Errors...
Page 134 Chapter 6 - Troubleshooting Disk Channel Errors...
Page 135: Maintenance
Chapter 7 Maintenance In this chapter you will ﬁnd the maintenance procedures to replace individual components, as well as the entire storage system enclosure. Removing the Front Bezel Using a Phillips screwdriver, unlock the two front bezel fasteners. Unlocking the Front Bezel Rotate the fasteners counterclockwise one-quarter turn to unlock.
Page 136 Chapter 7 - Maintenance Grasp and pull the front bezel from the enclosure. Refer to the illustration below. Removing the Front Bezel Removing the Front Bezel...
Page 137: Replacing The Cooling Fans
Chapter 7 - Maintenance Replacing the Cooling Fans NOTE: The cooling fan module is hot swappable. WARNING: Do not operate the enclosure for extended periods of time, greater than ﬁve (5) minutes, with the cooling fan module removed. No cooling is available while the fan module is removed. The cooling fan module is located at the rear of the enclosure.
Page 138 Chapter 7 - Maintenance Remove the replacement cooling fan module from the shipping container and inspect for obvious damage. Save the packaging material. Verify that the jumper settings are the same as the cooling fan module being replaced. Align the cooling fan module with the open fan bay and push the module into the enclosure until it completely seats.
Page 139: Replacing An Ac Power Supply
Chapter 7 - Maintenance Replacing an AC Power Supply Turn the On/Off switch to the “Off” position on the power supply. If the dual power supply option is installed, the working power supply will continue to supply sufﬁcient power to keep the system operational while you replace the failed power supply.
Page 140 Chapter 7 - Maintenance Using your thumb and fore ﬁnger, squeeze the power supply release latch while pulling the power supply from the enclosure. Remove the replacement power supply from the shipping container and inspect for obvious damage. Save the packaging material. Install the new power supply by sliding it into its open bay and ensuring it seats completely and the release latch resets.
Page 141: Replacing A Dc Power Supply
Chapter 7 - Maintenance Replacing a DC Power Supply Turn the On/Off switch to the “Off” position on the affected power supply. If the dual power supply option is installed, the working power supply will continue to supply sufﬁcient power to keep the system operational while you replace the failed power supply.
Page 142 Chapter 7 - Maintenance Using your thumb and fore ﬁnger, squeeze the power supply release latch while pulling the power supply from the enclosure. Remove the replacement power supply from the shipping container and inspect for obvious damage. Save the packaging material. Install the new power supply by sliding it into its open bay and ensuring it seats completely and the release latch resets.
Page 143: Replacing A Disk Drive
Chapter 7 - Maintenance Replacing a Disk Drive WARNING: To prevent operating failure or damage, observe the following: Establish a ground for yourself by using the wrist grounding strap, or by touching the metal chassis prior to handling or installing the drives.
Page 144 Chapter 7 - Maintenance The drive carrier has tension clips which ensures that the drive ﬁts very tight. It requires some force to remove or install the drive. Remove the replacement disk drive from its shipping container and remove the anti-static protection packaging. Inspect the drive for obvious damage.
Page 145: Replacing The Saf-Te Disk I/O Or Scsi Saf-Te Clustering Card
Chapter 7 - Maintenance Replacing the SAF-TE Disk I/O or SCSI SAF-TE Clustering Card WARNING: The SAF-TE Disk I/O or SCSI SAF-TE Cluster card is NOT HOT SWAPPABLE. You must POWER DOWN the storage system to replace this card. Power down the storage enclosure, refer to “Powering Off the Storage System”...
Page 146 Chapter 7 - Maintenance Re-installing the SAF-TE Disk I/O Card or SCSI SAF-TE Clustering Card 10 Re-connect the SCSI data cables to the replacement SAF-TE Disk I/O or SCSI SAF-TE Cluster card. 11 Power-on the enclosure. Refer to “Powering On the Storage System” on page 80.
Page 147: Replacing The Host Scsi I/O Card
Chapter 7 - Maintenance Replacing the Host SCSI I/O Card WARNING: The Host SCSI I/O card is NOT HOT SWAPPABLE. You must POWER DOWN the storage system to replace this card. Power down the storage enclosure, refer to “Powering Off the Storage System”...
Page 148 Chapter 7 - Maintenance Re-installing the Host SCSI I/O Card 10 Re-connect the SCSI data cables to the replacement Host SCSI I/O card. 11 Power-on the enclosure. Refer to “Powering On the Storage System” on page 80. 12 Using the packaging materials from the replacement card, repackage the failed card and return it per your RMA instructions.
Page 149: Replacing A Raid Controller
Chapter 7 - Maintenance Replacing a RAID Controller NOTE: The RAID Controller is hot swappable. Identify and locate the failed controller. Refer to “Troubleshooting” on page 109. Controller 1 is the lower controller and Controller 2 is the upper controller. Controller Optional Dual Cover Plate...
Page 150: Replacing A "Killed" Controller When In Active-Active/Active-Passive Mode
Chapter 7 - Maintenance Access the AdminiStor software or the Disk Array Administrator software using the VT-100 terminal; verify the replacement RAID Controller has the correct ﬁrmware. NOTE: Active-Active and Active-Passive dual controllers require the same version ﬁrmware on both controller. (Active-Active Mode) Access the AdminiStor software or the Disk Array Administrator software using the VT-100 terminal;...
Page 151: Replacing The Enclosure
Chapter 7 - Maintenance Replacing the Enclosure WARNING: Printed circuit board components are sensitive to electrostatic discharge. To prevent operating failure or damage, observe the following: Establish a ground for yourself by using a wrist grounding strap, or by touching the metal chassis prior to handling or installing a printed circuit board component.
Page 152 Chapter 7 - Maintenance Remove the defective storage enclosure. For Rack Installations. Reverse the installation procedures in Chapter 3, “Installing the Storage System Enclosure into the Rack Cabinet” on page 36. For Deskside Tower Installations. Reverse the installation procedures in Chapter 3, “Installing the Storage System into the Tower Stand”...
Page 153 Chapter 7 - Maintenance 15 Reconnect the SCSI data cables and power cords/cables. Refer to the notations made prior to removing the cables for their proper connection location. 16 Power on the storage enclosure(s) and then the host computer(s). Refer to “Powering Off the Storage System”...
Page 154 Chapter 7 - Maintenance Replacing the Enclosure...
Page 155: Technical Information
Appendix A Technical Information Speciﬁcations Technical Specifications for the NexStor 4000S/4100S Series Storage System Operating Environment +40°F to +95°F (+5°C to +35°C) Operating -4°F to +158°F (-20°C to +70°C) Non-Operating Relative Humidity Operating/Non-Operating 5% - 95% (non-condensing) AC Power Requirements 85 - 240 VAC (auto-sensing) (Power Factor Corrected) 3.0 Amperes (maximum)
Page 156 Appendix A - Technical Information Technical Specifications for the NexStor 4000S/4100S Series Storage System Electromagnetic Emissions Requirements (EMI) FCC, Part 15, Class A CISPR 22 EN55022-A VCCI, BSMI, C-TICK Safety Requirements CAN/CSA C22.2 #60950-00 (in compliance with) UL 60950 3rd Edition CB IEC 60950 Edition 3 CE Compliance (EMC) 89/336/EEC EMC Directive...
Page 157 Appendix A - Technical Information Ultra160 RAID Controller (JSS122) Full backward SCSI compatibility Advanced SCSI features 70 simultaneous commands and Command Queuing supported Reserve/Release (multihost ready, up to 15 initiators with single controller) Ultra160 SCSI for data transfer up to 160 MB/sec Ultra160 SCSI connection for up to 15 devices per channel (14 in active-active mode) Domain validation and CRC data protection with Ultra160...
Page 158 Appendix A - Technical Information Specifications...
Page 159: Port Information
Appendix B Port Information This appendix contains pin signal information about the connectors on the SAF-TE Disk I/O card, SCSI SAF-TE Cluster card, and Host SCSI I/O card, and RS-232 Service ports. VHD/CI SCSI Connectors On each SAF-TE Disk I/O, SCSI SAF-TE Cluster card, and Host SCSI I/O card are two VHD/CI SCSI port connectors.
Page 160 Appendix B - Port Information VHD/CI Connector Pin Signals Connector P1 Connector P2 Signal Name Pin Number Signal Name Pin Number +DB(0) +DB(0) +DB(1) +DB(1) +DB(2) +DB(2) +DB(3) +DB(3) +DB(4) +DB(4) +DB(5) +DB(5) +DB(6) +DB(6) +DB(7) +DB(7) +DB(P0) +DB(P0) GROUND GROUND DIFFSENS DIFFSENS...
Page 161 Appendix B - Port Information VHD/CI Connector Pin Signals Connector P1 Connector P2 Signal Name Pin Number Signal Name Pin Number -DB(5) -DB(5) -DB(6) -DB(6) -DB(7) -DB(7) -DB(P0) -DB(P0) GROUND GROUND GROUND GROUND TERMPWR TERMPWR TERMPWR TERMPWR RESERVED RESERVED GROUND GROUND -ATN -ATN...
Page 162: Saf-Te Service Port
Appendix B - Port Information SAF-TE Service Port A service port is provided to access the SAF-TE processors and ﬁrmware using a standard null-modem cable. Through this RS-232 service port you can use a VT-100 terminal or emulation such as HyperTerminal, to access the onboard ﬁrmware for monitoring and maintenance, and ﬁrmware update operations.
Page 163: Null-Modem Cable
Appendix B - Port Information Null-Modem Cable This cable, used to connect a terminal to the SAF-TE service port or the RAID Controller service ports, is a DB-9 (female) to DB-9 (female) null-modem type. Below is a pin-out for this cable. DB-9 to DB-9 Null-Modem Cable Pin Signals Null-Modem Cable...
Page 164: Dc Power Supply Connector Pinout
Appendix B - Port Information DC Power Supply Connector Pinout CAUTION: If the enclosure is connected to a DC power feed source that is not within the designated -48VDC range, damage might occur to the unit. A DC power cable is included with the 48VDC Power Supplies and is used to connect to a DC power feed system.
Page 165: Regulatory Information
Appendix C Regulatory Information Compliance Information Statement nStor Corporation, Inc. 6190 Corte Del Cedro Road Carlsbad, California 92009 (760) 683-2500 declare under our sole responsibility that the product, Type of Equipment: 12 Bay, Ultra160 Storage System Enclosure Model Number: NSR-12R-S...
Page 166: Fcc Class A Radio Frequency Interference Statement
Technologies is not responsible for any interference caused by unauthorized modiﬁcations to this equipment. It is the user’s responsibility to correct such interference.
Page 167: Class A Taiwanese Statement
Marking by the “CE” symbol indicates compliance of the device to directives of the European Community. A “Declaration of Conformity” in accordance with the above standards has been made and is available from nStor Technologies upon request. Class A Taiwanese Statement...
Page 168: Power Cord Selection
Appendix C - Regulatory Information Power Cord Selection This enclosure is intended for indoor use only. This enclosure is intended to be plugged into a 6A branch circuit in Europe. To select the proper power cord: For 110 Volt Operation – Use a UL Listed/CSA Labeled cord set consisting of a minimum 18 AWG, type SVT or SJT three conductor cord, terminating in a molded connector body having an IEC CEE-22 female conﬁguration on one end and a molded-on parallel blade grounding type attachment plug rated...
Page 169: Index
Index Drive Activity LEDs 92 Drive Status LEDs 92 AC Hot Swappable Power Supplies 4 Fan Status LED 18, 90 Active-Active Mode 26 Front Bezel 3 Active-Passive Mode 29 Host SCSI I/O Card 13 Advanced hardware features 144 Power Supply 4 Advanced RAID features 144 Power Supply Status LED 18, 90 Alarm Speaker 19, 92...
Page 170 Drive Spin-up Mode 12 Drive Status LED is illuminated amber 115 Drive Status LEDs 92 Channel Status 18, 90 Drives Supported 143 Fan Status 18, 90 Power Supply Status 18, 90 LED Matrix 93 EMC 144 EMI 144 Enclosure Component Identification 2 Menu System 84 Enclosure Component Monitoring 89 Mirrored Operations 31...
Page 171 Securing the Chassis Tower 40 Sense Key Descriptions 118 Service Ports 16 Single Bus Module 14 Specifications NexStor 4000S Series enclosure 143 NexStor 4100S Series enclosure 143 SSCSI SAF-TE Cluster Card 10 Stand-Alone Mode 23 Status Indicator LEDs 18, 90 Taiwanese Statement...
Page 172 Index...
Page 174 Corporate Office nStor Corporation, Inc. 6190 Corte Del Cedro Road Carlsbad, CA 92009 (760)-683-2500 91-9-94517003 (A) www.nstor.com November 2003...

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nStor NexStor 4000S Series User Manual

1 Getting Started

2 Theory of Controller Operation

3 Setup and Installation

4 Accessing the RAID Controllers

5 Monitoring Systems

6 Troubleshooting

7 Maintenance

Technical Information

Port Information

Regulatory Information

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