Summary of Contents for nStor NexStor 4200F Series
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U S E R ' S G U I D E NexStor 4200F Series ® S T O R A G E S Y S T E M S...
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U S E R ' S G U I D E NexStor 4200F Series ® S T O R A G E S Y S T E M S...
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Corporation, Inc. nStor Corporation, Inc. shall not be liable for any damages or for the loss of any information resulting from the performance or use of the information contained herein. Your rights to the software are governed by the license agreement included with any accompanying software.
Preface About this Manual Welcome Congratulations on the purchase of your new NexStor 4200F Series RAID Storage System from nStor Technologies. The NexStor 4200F Series is a very high-performance fully fault-tolerant 2 Gb Fibre Channel-to-Fibre Channel storage system. It’s unique 2U design is optimized to fit in the compact space of today’s data center rack enclosures and as a deskside tower system.
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CAD, seismic research, digital pre-press, 3-D imaging, and SAN environments. The following are major features of the NexStor 4200F Series Storage Systems: 2 Gb Fibre Channel-to-Fibre Channel storage system enclosure. Hot pluggable FC-to-FC RAID Controllers.
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100,000 IOPs in dual active configurations. Supports cache memory options from 128 MB to 512 MB using standard PC-133 compatible SDRAM. (DIMMs must be qualified by nStor.) Support for RAID levels 0, 1, 0+1, 3, 5, 10, 30, and 50.
The Components section identifies and gives a complete description of each major component. The Monitoring section describes the enclosure’s LEDs, and the manner in which the normal and abnormal conditions are presented. Rack-Mount Model Tower Model NexStor 4200F Series Storage System...
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Chapter 1 - Getting Started At a Glance The following illustrations show the featured components of the NexStor 4200F Series Storage System. Familiarize yourself with its components prior to installing and using the storage system. Drive Status LEDs (left column of LEDs) Drive Activity LEDs (right column of LEDs) Power On LED...
Chapter 1 - Getting Started Components This section provides a description of each of the major components that comprise the NexStor 4200F Series Storage System. Front Bezel The front bezel houses the Status LEDs, Drive LEDs, and alarm reset button. When removed, the user has access to the disk drives.
Chapter 1 - Getting Started AC Power The power system consists of two 350-watt hot-pluggable power supplies, each with independent AC power cords and cooling fans providing the enclosure with “N+1” redundant power. Each power supply has auto-switching circuitry for use with either 100V or 240V AC systems.
Chapter 1 - Getting Started Cooling Fan Module The cooling system consists of two high-performance (80-CFM) cooling fans mounted in a single fan module which slides into the open bay at the rear of the enclosure. The design of the fan module provides for an easy user-replaceable component in a live environment without interruption of service.
Chapter 1 - Getting Started A manual override of the fan speed control is available for special circumstance environments. Referring to the illustration on the preceding page, two jumpers are provided on the fan module printed circuit board to override the firmware control of the fan speeds.
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Chapter 1 - Getting Started The SES processors continuously monitor the enclosure for temperature status, fan status, power supply status, and FC loop status. The processors are responsible for reporting environmental and system status to the front bezel LEDs/audible alarms, SES Monitoring software (VT-100), and external monitoring software.
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Chapter 1 - Getting Started Drive Device ID Settings Located on the SES Controller card face plate are a set of switches. These switches will configure the enclosure base Fibre address which configures the disk drives in each drive slot with a device ID, as well as drive delay spin-up and remote spin-up options.
Chapter 1 - Getting Started Spin-Up Settings Switches 7 and 8 control the drive spin-up functions. The switches are directly attached to all of the drive slot start signals. Switch 7 controls the “Start_1” signal (Delay Spin-up) and switch 8 controls the “Start_2” signal (Remote Spin-up). The table below describes the functional mode for each switch.
Chapter 1 - Getting Started Install Jumper JP3 on both pins for Split Bus mode, and offset or on one pin only for Single Bus mode. Install Jumper JP4 on both pins for 1Gb mode, and on one pin only for 2 Gb mode.
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2 Gb mode and the “down” position will set the loop to 1 Gb mode. Wahoo Mode Sets the enclosure to operate with the nStor RAID Controller “Wahoo” model. The “up” position configures the enclosure for the “Wahoo” controller, while the “down”...
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Chapter 1 - Getting Started Host I/O Card Switch Definitions Switch Name Function Dual Active Applicable to nStor Wahoo RAID Controllers. GND/VCC Not used. GND/VCC Not used. Each card contains Port Bypass Circuits (PBC) that allows for hot swapping, improved signal quality and valid FC signal detection. An onboard Clock Recovery Units (CRU) is provided to improve the signal quality, determine whether the input is a valid FC signal, and amplification and jitter removal for...
Installing and Removing SFP Dust Covers RAID Controllers The NexStor 4200F Series Storage System is designed to house one or two hot pluggable embedded end-to-end 2 GB/sec Fibre Channel RAID Controllers. Theses RAID Controllers are second generation FFx2 model high-performance mid-range RAID controllers supporting full RAID level 0, 1, 0+1, 3, 5, 10, 30, and 50 capabilities.
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Chapter 1 - Getting Started Link Status LEDs Controller Status LEDs 10BASE-T/100BASE-TX Ethernet Connector Fibre Channel RAID Controller Each RAID Controller has two Fibre Channel host ports and two Fibre Channel disk channel ports for a “2x2” configuration (dual host-dual drive). In dual-active controller configurations, they can process up to 100,000 I/O’s per second (IOPS).
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Chapter 1 - Getting Started RTNR AULT RS-232 ACHE IRTY RAID Controller Face Plate LEDs RAID Controller Face Plate LEDs Indicates power is applied. Indicates that the controller has successfully booted. Indicates that the BBU battery is not capable of backing up the BBU FAULT memory for the specified period of time.
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Chapter 1 - Getting Started A battery pack should also be reconditioned after 30 partial discharges. A partial discharge is considered to be a discharge to below 85% of capacity. The need to recondition the battery pack is maintained by the “gas-gage” and reported to the software user interface.
Chapter 1 - Getting Started Control and Monitoring An integral part of the NexStor 4200F Series Storage System is its control and monitor capabilities. The SES processors provide monitoring data for the enclosure environmental conditions such as enclosure temperature, cooling fans, power supplies, and FC Loop status.
Chapter 1 - Getting Started The NexStor 4200F Series incorporates a “One-Touch Annunciation Configuration Display” which provides LED readout of the current switch configuration, fan control, Host I/O and Disk I/O speed mode, Disk I/O and Host I/O card presence and controller presence.
Chapter 1 - Getting Started Drive LEDs The Drive LEDs are located on the left side of the front bezel between the ventilation ribs, and comprise the Drive Status LEDs and Drive Activity LEDs. The Drive LEDs are grouped in pairs and are in the general location of the disk drive slot.
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Chapter 1 - Getting Started Audible Alarm...
Topologies and Operating Modes This chapter provides a functional overview of the supported operating modes and topologies for the NexStor 4200F Series Storage System. Information contained in this chapter should provide you with an understanding to make the best choice to optimize your storage system solution.
Chapter 2 - Topologies and Operating Modes Simplex Mode The simplex operating mode is a single RAID controller solution that provides a limited level of redundancy. With its support for dual port topology, it further provides dual active host ports on the controller which can be on separate or the same Fibre loops.
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Chapter 2 - Topologies and Operating Modes Dual Port Single Host Connection Host/Server (Node A) FC HBA 1 Left Host I/O Card Right Host I/O Card SW 5 SW 5 SW 4 SW 4 C0P0 C0P1 Active Active Controller 0 Simplex Mode Logical View - Dual Port Single Host Connection This topology provides an entry-level RAID storage solution for single HBA port host systems.
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Chapter 2 - Topologies and Operating Modes Dual Port Single Host Dual Connection Host/Server (Node A) FC HBA 1 FC HBA 2 Left Host I/O Card Right Host I/O Card SW 5 SW 5 SW 4 SW 4 C0P0 C0P1 Active Active Controller 0...
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Chapter 2 - Topologies and Operating Modes Dual Port Multi-Host Connection Host/Server (Node A) Host/Server (Node B) FC HBA 1 FC HBA 2 FC HBA 1 FC HBA 2 Left Host I/O Card Right Host I/O Card SW 5 SW 5 SW 4 SW 4 C0P0...
Chapter 2 - Topologies and Operating Modes Duplex Mode The duplex operating mode is a dual RAID controller, active-active storage solution that provides a minimum level redundancy solution through the most robust redundant solution. It supports both Multi-Port and Multiple-TID failover topologies.
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Chapter 2 - Topologies and Operating Modes Multi-TID Single Host-Single Connection Host/Server (Node A) FC HBA 1 Left Host I/O Card Right Host I/O Card SW 5 SW 5 SW 4 SW 4 FC Host FC Host FC Host FC Host C0P0 C0P1 C1P0...
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Chapter 2 - Topologies and Operating Modes Multi-TID Single Host-Dual Connection Host/Server (Node A) FC HBA 1 FC HBA 2 Left Host I/O Card Right Host I/O Card SW 5 SW 5 SW 4 SW 4 FC Host FC Host FC Host FC Host C0P0...
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Chapter 2 - Topologies and Operating Modes Example of Multi-TID in Failover Mode The following illustration demonstrates how the ports failover in the Multi-TID topology. Host/Server (Node A) FC HBA 1 FC HBA 2 Left Host I/O Card Right Host I/O Card SW 5 SW 5 SW 4...
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Chapter 2 - Topologies and Operating Modes Multi-TID Dual Host System-Quad Connection Host/Server (Node A) Host/Server (Node B) FC HBA 1 FC HBA 2 FC HBA 1 FC HBA 2 Left Host I/O Card Right Host I/O Card SW 5 SW 5 SW 4 SW 4...
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Chapter 2 - Topologies and Operating Modes Multi-Port Dual Host System-Quad Connection Host/Server (Node A) Host/Server (Node B) FC HBA 1 FC HBA 2 FC HBA 1 FC HBA 2 Left Host I/O Card Right Host I/O Card SW 5 SW 5 SW 4 SW 4...
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Chapter 2 - Topologies and Operating Modes Multi-TID SAN Attach Single Switch Connection Host/Server (Node A) Host/Server (Node B) FC HBA 1 FC HBA 1 Switch Left Host I/O Card Right Host I/O Card SW 5 SW 5 SW 4 SW 4 FC Host FC Host...
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Chapter 2 - Topologies and Operating Modes Multi-TID SAN Attach Dual Switch Connection Host/Server (Node A) Host/Server (Node B) FC HBA 1 FC HBA 2 FC HBA 1 FC HBA 2 Switch Switch Left Host I/O Card Right Host I/O Card SW 5 SW 5 SW 4...
The NexStor 4000F JBOD enclosure is used as the daisy-chain enclosure to expand the drive channels of the NexStor 4200F Series up to the limit of 96 disk drives. It is configured as a Single Bus Dual-Loop system, where the drive plane is a continuous 12 (twelve) drive single bus dual-loop FC-AL configuration.
Chapter 2 - Topologies and Operating Modes Understanding Mirrored Configurations The mirroring feature causes controller configuration changes to be mirrored to the opposite controller in an duplex operating mode. The mirrored configuration is stored in the other controller’s onboard memory. If a controller fails and is replaced, then on boot up, it attempts to retrieve this configuration data from the opposite controller.
Chapter 2 - Topologies and Operating Modes Alternate Path Software This is a software tool that manages multiple paths between the host operating system and LUNs. The software manages the multiple paths by detecting duplicate disk objects that represent a single LUN. It then designates one disk object as the primary disk object with a primary path, while the other is designated the secondary disk object with an alternate path.
Chapter 2 - Topologies and Operating Modes A Word about Clustering Minimizing Downtime for Maximum Data Availability So-called open systems, such as Windows servers, just don’t provide the level of availability that IS managers are familiar with on mainframes. A partial solution to this problem is server clustering.
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Chapter 2 - Topologies and Operating Modes High availability is not the only benefit of clustering. In some cases, users may see advantages in the areas of performance, scalability, and manageability. In reality, you can expect a 1.6x (80% efficiency) to 1.8x (90% efficiency) performance increase as you go from one node to two nodes.
Stand Alone System 99.5% Hours 2,600 - 10, 000 (without disk mirroring) Application of Availability The NexStor 4200F Series Storage System implementation of availability within its supported topologies are as follows: Architecture Corresponding Topology Continuous Processing Not Available Fault-Tolerant Duplex Dual-Active...
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Chapter 2 - Topologies and Operating Modes Application of Availability...
Chapter 3 Setup and Installation Overview This chapter describes the procedures to install and setup the NexStor 4200F Series Storage System. Each section will step you through the hardware installation, cabling and topology configurations. It is important to thoroughly review this information and perform the steps of procedures in each applicable section in the order in which they are presented.
Chapter 3 - Setup and Installation Storage System Detailed Installation This section describes preparing and installing the NexStor 4200F Series Storage System enclosure(s) into the rack cabinet or the enclosure into its tower stand “Installing the Storage System into the Tower Stand” on page 45.
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Chapter 3 - Setup and Installation Secure the left and right front chassis ears to the rack cabinet’s front vertical members using the supplied screws and nuts. Ensure that they are aligned horizontally. Front Rack Vertical Member Mounting Screw Mounting Chassis Ear Screw Attaching the Chassis Ears...
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Chapter 3 - Setup and Installation Secure the left side rail to the vertical member using the screws and nuts. Repeat substeps 6(c) and 6(d) for the right side rail. Rail Slot Rail Rear Rack Vertical Member Mounting Screws Rail Rail Slot Attaching the Rails Re-install the power supplies.
Chapter 3 - Setup and Installation Installing the Storage System into the Tower Stand Remove the enclosure from its shipping carton and inspect for obvious damage. Place it on a flat surface to work from. Remove the front bezel from the accessory box and store it in a location where it will not be damaged.
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Chapter 3 - Setup and Installation 12 Using the remaining two sets (4) of 10-32 pan head screws, secure the top and bottom slide rails as indicated in the illustration (C) below. Mounting Screw Mounting Screws Mounting Screws Inserting and Securing the Chassis Installing the Storage System into the Tower Stand...
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Chapter 3 - Setup and Installation 13 Re-install the cooling fan module. Slide it into its open bay and ensuring it seats completely and the release latch resets. 14 Re-install the power supplies. Slide each power supply into its open bay and ensuring each one seats completely and its release latch resets.
Chapter 3 - Setup and Installation Completing the Installation Install the disk drives. Remove each drive from its shipping container and remove the anti-static protective packaging. Inspect each drive for obvious damage. From the front of the storage enclosure, install each disk drive into its drive slot.
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Chapter 3 - Setup and Installation Attaching the Front Bezel (Rack and Tower Models) Install the SFP Transceivers. Insert the transceiver(s) into each of the SFP cages on the Disk I/O cards. The transceiver can only be installed one way. Note the orientation and ensure you are inserting them correctly.
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Chapter 3 - Setup and Installation Installing Transceivers Install the power cords and secure them using the power cord bales. CAUTION: Ensure that the power supply On/Off switches are in their OFF position. Ensure that the orientation is such that when the power cord is inserted, the bale will be on top of the cord and will fit over and onto the cord.
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Chapter 3 - Setup and Installation Connect the other end of the power cord into a three-hole grounded outlet or UPS power system. A UPS is highly recommended. Repeat steps 3(a) and 3(b) for the other power cord. Repeat the above steps for each additional storage system enclosure you will be installing.
Chapter 3 - Setup and Installation Operating Mode Configuration and Cabling In this section you will find the instructions for setting the SES Controller card switches. Next you will find illustrated instructions for the setting up and cabling the specific operating mode topology. SES Controller Card Switch Setting Overview A word about Fibre Channel device IDs.
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Chapter 3 - Setup and Installation Refer to the sample illustration to see how an ID range is assigned. Switch Ranges IDs 0-11 Down Down Down Down Down IDs 16-27 IDs 32-43 Down Down Down IDs 48-59 Down Down IDs 64-75 Down IDs 80-91 Down...
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Chapter 3 - Setup and Installation (If necessary) Set the spin-up options for the disk drives. Normally the default settings configure the spin-up option to spin the drives up upon power on conditions. However, you may require a specific and different configuration for the drive spin-up option.
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Chapter 3 - Setup and Installation Stand-Alone: Dual Port Single Host Configuration Set the jumper (JP4) on the Disk I/O card to configure the bus speed mode. Loosen the two captive fastener screws on the Disk I/O card and pull it from the enclosure using the fastener screws.
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Chapter 3 - Setup and Installation Switch Settings IDs Assigned to Disk Slots Slot 1 Slot 4 Slot 7 Slot 10 ID 0 ID 2 ID 4 ID 6 Slot 2 Slot 5 Slot 8 Slot 11 ID 3 ID 7 ID 1 ID 5 UP (1)
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Chapter 3 - Setup and Installation Re-install the Host I/O card. Repeat step 4 for the second Host I/O card. Connect the Fibre Channel data cable(s). Connect a data cable from the host HBA FC port to the “H0” connector on the right Host I/O card.
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Chapter 3 - Setup and Installation Re-install the Disk I/O card. Repeat this for the second Disk I/O card. 10 Set the SES Controller Card switches in the daisy-chain enclosure. Refer to the illustration below. See “SES Controller Card Switch Setting Overview” on page 52 for additional enclosure settings.
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Chapter 3 - Setup and Installation Connect another data cable from the “P2” connector on the upper Disk I/O card installed in the primary RAID enclosure to the “P1” connector on the upper Disk I/O card in the daisy-chain enclosure. 12 Repeat steps 7 through 11 for each additional daisy-chained enclosure.
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Chapter 3 - Setup and Installation Disk I/O Card Jumper Settings for the NexStor 4210F Enclosure JUMPER INSTALLED BOTH PINS INSTALLED ONE PIN (OFFSET) Wahoo Controllers Only * Non-Wahoo Controllers Wahoo Controllers Only * Non-Wahoo Controllers Split Bus Mode * Single Bus Mode JBOD Enclosures Only RAID Enclosures and Daisy Chain JBOD Enclosures...
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Chapter 3 - Setup and Installation Re-install the Host I/O card. Repeat step 4 for the second Host I/O card. Switch Settings Function Switch Name DOWN Host Speed 2 Gb 1 Gb Wahoo Mode Wahoo Non-Wahoo FC Host Ports Hub Failover Enabled Disabled Link Status LED...
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Chapter 3 - Setup and Installation If you wish to add additional enclosure(s), follow the instructions below. Otherwise skip to step 13. The example depicts one extra enclosure being added, however, you may wish to add more enclosures up to the allowable limit of 96 drives.
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Chapter 3 - Setup and Installation 11 Cable the daisy-chain enclosure to the primary RAID enclosure. Connect a data cable from the “P2” connector on the upper Disk I/O card installed in the primary RAID enclosure to the “P1” connector on the upper Disk I/O card installed in the daisy-chain enclosure.
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Chapter 3 - Setup and Installation Stand-Alone Dual Porrt Multiple Host Configuration Set the jumper (JP4) on the Disk I/O card to configure the bus speed mode. Loosen the two captive fastener screws on the Disk I/O card and pull it from the enclosure using the fastener screws.
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Chapter 3 - Setup and Installation Switch Settings IDs Assigned to Disk Slots Slot 1 Slot 4 Slot 7 Slot 10 ID 0 ID 2 ID 4 ID 6 Slot 2 Slot 5 Slot 8 Slot 11 ID 3 ID 7 ID 1 ID 5 UP (1)
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Chapter 3 - Setup and Installation Connect the Fibre Channel data cable(s). Connect a cable from the host HBA FC port to the “H0” connector on the right Host I/O card. Connect another cable from a second host HBA FC port to the “H0” connector on the left Host I/O card.
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Chapter 3 - Setup and Installation Disk I/O Card Jumper Settings for the NexStor 4000F Enclosure JUMPER INSTALLED BOTH PINS INSTALLED ONE PIN (OFFSET) Wahoo Controllers Only * Non-Wahoo Controllers Wahoo Controllers Only * Non-Wahoo Controllers Split Bus Mode * Single Bus Mode JBOD Enclosures Only RAID Enclosures and Daisy Chain JBOD Enclosures...
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Chapter 3 - Setup and Installation FC HBA FC HBA Host Computer #1 Host Computer #2 DISK I/O Power Power Cooling DISK I/O Supply Supply Fans RS-232 RAID Controller NexStor 4210F Connect to P1 Connect to P1 Accesses Loop A, Drive Slots 1-12 Accesses Loop B, Drive Slots 1-12 DISK I/O Power...
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Chapter 3 - Setup and Installation Duplex Mode (NexStor 4220F) The basic duplex operating mode provides a single enclosure with dual RAID Controllers. The two controllers operate in a dual-active configuration, where both controllers are actively processing data. This greatly improves the overall system performance and provides the most robust system redundancy.
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Chapter 3 - Setup and Installation Install Jumper JP3 on both pins for Split Bus mode, and offset or on one pin only for Single Bus mode. Install Jumper JP4 on both pins for 1Gb mode, and on one pin only for 2 Gb mode.
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Chapter 3 - Setup and Installation Set the switches 1, 4, and 5 to the “Up” position on the Host I/O cards. Loosen the two captive fastener screws for a Host I/O card and pull it from the enclosure using the fastener screws. Set the switches as described in the illustration below.
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Chapter 3 - Setup and Installation FC HBA 1 Host Computer Connect to H0 DISK I/O Power Power Cooling DISK I/O Supply Supply Fans RAID Controller RS-232 RAID Controller NexStor 4220F Multi-TID Single Host-Single Connection Cabling Diagram If you wish to add additional enclosure(s), follow the instructions below. Otherwise skip to step 13.
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Chapter 3 - Setup and Installation Re-install the Disk I/O card. Repeat step 8 for the second Disk I/O card. 10 Set the SES Controller Card switches in the daisy-chain enclosure. Refer to the illustration below. Switch Settings IDs Assigned to Disk Slots Slot 1 Slot 4 Slot 7...
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Chapter 3 - Setup and Installation FC HBA 1 Host Computer Connect to H0 DISK I/O Power Power Cooling DISK I/O Supply Supply Fans RAID Controller RS-232 RAID Controller NexStor 4220F Connect to P1 Connect to P1 Accesses Loop A, Drive Slots 1-12 Accesses Loop B, Drive Slots 1-12 DISK I/O Power...
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Chapter 3 - Setup and Installation Multi-TID Single Host-Dual Connection Configuration Set the jumper (JP4) on the Disk I/O card to configure the bus speed mode. Loosen the two captive fastener screws for the Disk I/O card and pull it from the enclosure using the fastener screws.
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Chapter 3 - Setup and Installation Switch Settings IDs Assigned to Disk Slots Slot 1 Slot 4 Slot 7 Slot 10 ID 0 ID 4 ID 2 ID 6 Slot 2 Slot 5 Slot 8 Slot 11 ID 3 ID 7 ID 1 ID 5 UP (1)
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Chapter 3 - Setup and Installation Connect the Fibre Channel data cable(s). Connect a cable from the host first HBA FC port to the “H0” connector on the right Host I/O card. Connect another cable from the host second HBA FC port to the “H0” connector on the left Host I/O card.
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Chapter 3 - Setup and Installation Disk I/O Card Jumper Settings for the NexStor 4000F Enclosure JUMPER INSTALLED BOTH PINS INSTALLED ONE PIN (OFFSET) Wahoo Controllers Only * Non-Wahoo Controllers Wahoo Controllers Only * Non-Wahoo Controllers Split Bus Mode * Single Bus Mode JBOD Enclosures Only RAID Enclosures and Daisy Chain JBOD Enclosures...
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Chapter 3 - Setup and Installation Connect another data cable from the “P2” connector on the lower Disk I/O card installed in the primary RAID enclosure to the “P1” connector on the upper Disk I/O card in the daisy-chain enclosure. CAUTION: When using dual loop topologies, you will be required to install and use volume management software.
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Chapter 3 - Setup and Installation Multi-TID Dual Host-Quad Connection Configuration Set the jumper (JP4) on the Disk I/O card to configure the bus speed mode. Loosen the two captive fastener screws for the Disk I/O card and pull it from the enclosure using the fastener screws.
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Chapter 3 - Setup and Installation Switch Settings IDs Assigned to Disk Slots Slot 1 Slot 4 Slot 7 Slot 10 ID 0 ID 2 ID 4 ID 6 Slot 2 Slot 5 Slot 8 Slot 11 ID 3 ID 7 ID 1 ID 5 UP (1)
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Chapter 3 - Setup and Installation Connect the Fibre Channel data cable(s). Connect a cable from host #1 first HBA FC port to the “H0” connector on the right Host I/O card. Connect another cable from host #1 second HBA FC port to the “H0” connector on the left Host I/O card.
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Chapter 3 - Setup and Installation Disk I/O Card Jumper Settings for the NexStor 4000F Enclosure JUMPER INSTALLED BOTH PINS INSTALLED ONE PIN (OFFSET) Wahoo Controllers Only * Non-Wahoo Controllers Wahoo Controllers Only * Non-Wahoo Controllers Split Bus Mode * Single Bus Mode JBOD Enclosures Only RAID Enclosures and Daisy Chain JBOD Enclosures...
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Chapter 3 - Setup and Installation Connect another data cable from the “P2” connector on the lower Disk I/O card installed in the primary RAID enclosure to the “P1” connector on the upper Disk I/O card in the daisy-chain enclosure. CAUTION: When using dual loop topologies, you will be required to install and use volume management software.
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Chapter 3 - Setup and Installation Multi-Port Quad Connection Configuration Set the jumper (JP4) on the Disk I/O card to configure the bus speed mode. Loosen the two captive fastener screws for the Disk I/O card and pull it from the enclosure using the fastener screws.
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Chapter 3 - Setup and Installation Switch Settings IDs Assigned to Disk Slots Slot 1 Slot 4 Slot 7 Slot 10 ID 0 ID 4 ID 2 ID 6 Slot 2 Slot 5 Slot 8 Slot 11 ID 3 ID 7 ID 1 ID 5 UP (1)
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Chapter 3 - Setup and Installation Connect the Fibre Channel data cable(s). Connect a cable from host #1 first HBA FC port to the “H0” connector on the left Host I/O card. Connect another cable from host #1 second HBA FC port to the “H1” connector on the left Host I/O card.
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Chapter 3 - Setup and Installation Disk I/O Card Jumper Settings for the NexStor 4000F Enclosure JUMPER INSTALLED BOTH PINS INSTALLED ONE PIN (OFFSET) Wahoo Controllers Only * Non-Wahoo Controllers Wahoo Controllers Only * Non-Wahoo Controllers Split Bus Mode * Single Bus Mode JBOD Enclosures Only RAID Enclosures and Daisy Chain JBOD Enclosures...
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Chapter 3 - Setup and Installation Connect another data cable from the “P2” connector on the lower Disk I/O card installed in the primary RAID enclosure to the “P1” connector on the upper Disk I/O card in the daisy-chain enclosure. CAUTION: When using dual loop topologies, you will be required to install and use volume management software.
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Chapter 3 - Setup and Installation Multi-TID SAN Attach-Single Switch Configuration Set the jumper (JP4) on the Disk I/O card to configure the bus speed mode. Loosen the two captive fastener screws for the Disk I/O card and pull it from the enclosure using the fastener screws.
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Chapter 3 - Setup and Installation Switch Settings IDs Assigned to Disk Slots Slot 1 Slot 4 Slot 7 Slot 10 ID 0 ID 4 ID 2 ID 6 Slot 2 Slot 5 Slot 8 Slot 11 ID 3 ID 7 ID 1 ID 5 UP (1)
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Chapter 3 - Setup and Installation Connect the Fibre Channel data cable(s). Connect your host(s) to the switch. Connect a data cable from a switch port to the “H0” connector on the right Host I/O card. Connect a data cable from another switch port to the “H1” connector on the right Host I/O card.
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Chapter 3 - Setup and Installation Disk I/O Card Jumper Settings for the NexStor 4000F Enclosure JUMPER INSTALLED BOTH PINS INSTALLED ONE PIN (OFFSET) Wahoo Controllers Only * Non-Wahoo Controllers Wahoo Controllers Only * Non-Wahoo Controllers Split Bus Mode * Single Bus Mode JBOD Enclosures Only RAID Enclosures and Daisy Chain JBOD Enclosures...
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Chapter 3 - Setup and Installation Connect another data cable from the “P2” connector on the lower Disk I/O card installed in the primary RAID enclosure to the “P1” connector on the upper Disk I/O card in the daisy-chain enclosure. CAUTION: When using dual loop topologies, you will be required to install and use volume management software.
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Chapter 3 - Setup and Installation Multi-TID SAN Attach-Dual Switch Configuration Set the jumper (JP4) on the Disk I/O card to configure the bus speed mode. Loosen the two captive fastener screws for the Disk I/O card and pull it from the enclosure using the fastener screws.
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Chapter 3 - Setup and Installation Switch Settings IDs Assigned to Disk Slots Slot 1 Slot 4 Slot 7 Slot 10 ID 0 ID 4 ID 2 ID 6 Slot 2 Slot 5 Slot 8 Slot 11 ID 3 ID 7 ID 1 ID 5 UP (1)
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Chapter 3 - Setup and Installation Connect the Fibre Channel data cable(s). Connect your host(s) to the switch. Connect a data cable from a switch port to the “H0” connector on the right Host I/O card. Connect a data cable from another switch port to the “H1” connector on the right Host I/O card.
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Chapter 3 - Setup and Installation Disk I/O Card Jumper Settings for the NexStor 4000F Enclosure JUMPER INSTALLED BOTH PINS INSTALLED ONE PIN (OFFSET) Wahoo Controllers Only * Non-Wahoo Controllers Wahoo Controllers Only * Non-Wahoo Controllers Split Bus Mode * Single Bus Mode JBOD Enclosures Only RAID Enclosures and Daisy Chain JBOD Enclosures...
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Chapter 3 - Setup and Installation Connect another data cable from the “P2” connector on the lower Disk I/O card installed in the primary RAID enclosure to the “P1” connector on the upper Disk I/O card in the daisy-chain enclosure. CAUTION: When using dual loop topologies, you will be required to install and use volume management software.
Upgrades At some point you may have a need to upgrade your storage system to increase the storage capacities and/or the RAID capabilities. The NexStor 4200F Series Storage System provides you with this ability to meet your expanding data storage requirements.
Chapter 3 - Setup and Installation A Word About LUN Mapping The configuration software allows you to sequentially map LUN numbers to logical drives. The controller(s) use the World Wide Name (WWN) to uniquely identify host computers that have logged into the controller. A list of valid hosts and their corresponding WWNs is provided in the software in order to configure the host to LUN mapping.
Chapter 3 - Setup and Installation Powering On the Storage System After you have the system setup and installed, you are ready to power on the storage system enclosure(s). NOTE: Ensure that the data cables, power cables, or other objects are not obstructing the air flow exiting the cooling fan module.
Chapter 4 Managing and Monitoring In this chapter you will find information for using the enclosure’s onboard monitoring systems. Also you will find procedures to update the enclosure’s SES Controller card firmware. Using a VT-100 terminal (or emulation), the SES RS-232 Service port provides an interface to the enclosure’s monitoring system and firmware.
Chapter 4 - Managing and Monitoring Status Indicator LEDs The Status Indicator LEDs located above the Alarm Reset button, comprise the Power-On LED, Channel Status LED, Power Supply Status LED, and Fan Status LED. The following are descriptions of each of the LEDs. Power-On LED The Power-On LED signifies that the enclosure is powered on and will be illuminated green when power has been applied.
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Chapter 4 - Managing and Monitoring These Drive LEDs assist with identifying array status, the presence of a drive in a drive slot, and which drives are experiencing I/O activity. The Drive Status LEDs are also used for the “One-Touch Annunciation” Configuration Display system.
Chapter 4 - Managing and Monitoring Drive Carrier LitePipes On each disk drive carrier are “LitePipes.” They are located on the lower right side of each drive carrier. The LitePipes present some of the information provided by the front bezel Drive LEDs, that is, drive activity information and drive fault (failure) or data rebuilding notifications when the front bezel is removed.
Chapter 4 - Managing and Monitoring LED Matrix The RAID Controllers have control of the Drive Status and Drive Activity LEDs. Cooling Fan Status LED Power Supply Status LED Channel Status LED Power On LED RESET ALARM Alarm Reset Button (One-Touch Annunciation) Drive LEDs Drive Slot 1...
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Chapter 4 - Managing and Monitoring Front Bezel LED & Audible Alarm Matrix Condition Drive Status LED Channel Status LED Audible Alarm Off. Empty Drive Slot Steady Green. Drive Ready - Not Assigned to an Array Steady Green. Drive Ready - Assigned to an Array Blinking Amber.
Chapter 4 - Managing and Monitoring One-Touch Annunciation Configuration Display The “One-Touch Annunciation” Configuration Display feature is an easily accessible press-to-touch display of the SES Controller card switches 1 through 3 settings, fan speed control setting, Host I/O card and Disk I/O card bus speed mode, presence of Disk I/O cards and Host I/O cards, and the presence of RAID Controllers.
Chapter 4 - Managing and Monitoring VT-100 Interface Enclosure Monitoring Another feature of the NexStor 4200F Series Storage System is the ability to monitor the system through a VT-100 terminal interface. The firmware based monitoring program allows users to view storage system component status and information about the firmware.
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Chapter 4 - Managing and Monitoring Enclosure Terminal Utility Screen To monitor the enclosure components, select option “1” Show Enclosure Environment Status by pressing the <1> key. The screen provides a status list of the internal components such as disk drives in a specific slot, temperature of the thermal sensors, cooling fan status, power supply status, and statistics on enclosure “up time.”...
Chapter 4 - Managing and Monitoring SES Commands Debug This feature (Option 2) provides manufacturers and developers the ability to monitor “read and write” command buffers for both SES processors. The interface allows the user to scroll back through the buffer data, or select the “Transfer>Capture Text”...
Chapter 4 - Managing and Monitoring Enclosure Fan Speed Control The SES Controller card has a firmware-based VT-100 interface which provides an option for fan speed control. This allows the user with the choice to enable or disable the automatic control feature. It provides for more efficient management of the cooling fans and a whisper mode fan operation for noise sensitive environments where it significantly reduces the noise created by the cooling fans running constantly at full speed.
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Chapter 4 - Managing and Monitoring A manual override of the fan speed control is available for special circumstance environments. Referring to the illustration on the following page, two jumpers are provided on the fan module printed circuit board to override the firmware control of the fan speeds.
Chapter 4 - Managing and Monitoring Uploading SES Controller Card Firmware The following information describes the procedures to upload new firmware to the SES Controller card. The preferred method is to take the enclosure off-line first, then perform the upgrade. This prevents bus reset errors. Connect one end of the null-modem RS-232 cable to the RS-232 Service port located on the SES Controller card.
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Chapter 4 - Managing and Monitoring The Enclosure Terminal Utility menu will appear. Enclosure Terminal Utility Screen Select option “5” Firmware Upload by pressing the <5> key. Upload Firmware Screen Press the <u> key (lower case) to start the upload. Using the mouse, click on the pull-down menu Transfers and select “Send.”...
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Chapter 4 - Managing and Monitoring Click the browse button and locate the new Firmware file and click “Send.” The firmware file will have a “.S3R” extension. NOTE: Ensure that the protocol “Xmodem” is selected. From the Xmodem send screen you can monitor the progress of the upload. You can safely stop the transfer without affecting your existing firmware any time during the transfer until it has been completed.
Chapter 4 - Managing and Monitoring Uploading RAID Controller Firmware Refer to the software user’s guide that was included with your system for detailed procedures to update the controller’s firmware. Uploading RAID Controller Firmware...
Chapter 5 Troubleshooting This chapter provides typical solutions for problems you may encounter while operating the NexStor 4200F Series Storage System. General Enclosure Problems Symptom Reason Solution Fails to power on. Power cord(s) not Verify that the power cord is properly connected properly.
Chapter 5 - Troubleshooting Common Fibre Loop/Bus Problems Fibre loop or bus problems can usually be attributed to cabling issues, transceivers, speed mode setting or possibly a faulty Disk I/O or Host I/O card. Refer to the chart below to review troubleshooting and fault isolation procedures to assist you in identifying the suspect component or problem, and the possible solutions.
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Chapter 5 - Troubleshooting Symptom Reason Solution Host I/O Card “H0” or Faulty Host I/O Card. Replace the Host I/O Card with a “H1” Link LED is not “known good” card. If a “known illuminated. good” card is not available, tr (continued) swapping the two Host I/O cards (left and right cards).
Chapter 5 - Troubleshooting Common Problems and Interpreting the LEDs Symptom Reason Solution Channel Status LED is Fault on the Fibre Channel Verify that the Fibre Channel data illuminated amber. Loop. cables are properly connected and there is a valid Link LED illuminated. Verify that the Fibre Channel data cable is a known good cable.
Chapter 5 - Troubleshooting Symptom Reason Solution Fan Status LED is Enclosure cabinet over- Check for obstructed air flow. Ensure flashing (amber). temperature condition. that the air flow intake at the front bezel is not obstructed and the exhaust air flow is not obstructed at the rear of the enclosure.
Chapter 5 - Troubleshooting Symptom Reason Solution Nothing is displayed The probable cause of this If the cable is properly connected, on the terminal problem is either a bad ensure that the cable is a null modem emulator screen. RS-232 cable connection or type.
Chapter 6 Maintenance In this chapter you will find the maintenance procedures to replace individual components, as well as the entire storage system enclosure. Removing the Front Bezel Using a Phillips screwdriver, unlock the two front bezel fasteners. Unlocking the Front Bezel Rotate the fasteners counterclockwise one-quarter turn to unlock.
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Chapter 6 - Maintenance Grasp and pull the front bezel from the enclosure. Refer to the illustration below. Removing the Front Bezel Removing the Front Bezel...
Chapter 6 - Maintenance Replacing the Cooling Fans NOTE: The cooling fan module is hot-swappable. WARNING: Do not operate the enclosure for extended periods of time, greater than five (5) minutes, with the cooling fan module removed. No cooling is available while the fan module is removed. The cooling fan module is located at the rear of the enclosure.
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Chapter 6 - Maintenance Remove the replacement cooling fan module from the shipping container and inspect for obvious damage. Save the packaging material. Align the cooling fan module with the opening fan bay and push the module into the enclosure until it completely seats. The latch will reset when the module is completely seated.
Chapter 6 - Maintenance Replacing a Power Supply NOTE: The power supply is hot-swappable. Turn the On/Off switch to the “Off” position on the affected power supply. Using your thumb and fore finger, squeeze the power supply release latch while pulling the power supply from the enclosure. Release latch and pull power supply from the enclosure.
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Chapter 6 - Maintenance Remove the replacement power supply from the shipping container and inspect for obvious damage. Save the packaging material. Install the new power supply by sliding it into its open bay and ensuring it seats completely and the release latch resets. Turn the On/Off switch to the “On”...
Chapter 6 - Maintenance Replacing a Disk Drive WARNING: Drives and printed circuit board components are sensitive to electrostatic discharge. To prevent operating failure or damage, observe the following: Establish a ground for yourself by using the wrist grounding strap, or by touching the metal chassis prior to handling or installing the drives or printed circuit board components.
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Chapter 6 - Maintenance The drive carrier has tension clips which ensures that the drive fits very tight. It requires some force to remove or install the drive. Remove the replacement disk drive from its shipping container and remove the anti-static protection packaging. Inspect the drive for obvious damage.
Chapter 6 - Maintenance Replacing the Disk I/O Card NOTE: The Disk I/O Card is hot-swappable. Locate and verify which is the faulty Disk I/O card. Remove the Fibre Channel data cables from the transceiver(s) that are to be removed. Insert the dust covers on the data cable connector(s). This will protect the optics.
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Chapter 6 - Maintenance Insert the dust covers on the transceiver when they have been removed. This will protect the optics. Using a flat-blade screwdriver, loosen the two captive fastener screws that secure the card. Removing the Disk I/O Card Using the captive fastener screws, gently pull the card from the enclosure.
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Chapter 6 - Maintenance The transceiver can only be installed one way. Note the orientation and ensure you are inserting it correctly. Push the transceiver fully into the SFP cage so that it completely seats. The transceiver protrudes approximately 1/2-inch from the Host card face plate when it’s completely seated. 13 Remove the dust covers just prior to inserting the FC data cables.
Chapter 6 - Maintenance Replacing the Host I/O Card NOTE: The Host I/O Card is hot-swappable. Identify the faulty Host I/O card. Refer to “Troubleshooting” on page 119 for information on identifying the card. Remove the Fibre Channel data cables from the transceiver(s) that are to be removed.
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Chapter 6 - Maintenance Loosen the two captive fastener screws that secure the card. Removing Host I/O Card Using the captive fastener screws, gently pull the card from the enclosure. Note the position of the jumpers on the faulty card. Remove the new replacement Host I/O card from the shipping container and inspect for obvious damage.
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Chapter 6 - Maintenance 12 Remove the dust covers just prior to inserting the FC data cables. Store them in a safe place. 13 Re-connect the Fibre Channel data cables to the replacement card. 14 Using the packaging materials from the replacement card, repackage the failed card and return it per your RMA instructions.
Chapter 6 - Maintenance Replacing the SES Controller Card WARNING: The SES Controller Card is NOT HOT-SWAPPABLE. You must POWER DOWN the storage enclosure to remove or install this card. Power down the storage enclosure, refer to “Powering Off the Storage System”...
Chapter 6 - Maintenance Replacing a RAID Controller NOTE: The RAID Controller is hot-swappable. Identify and locate the failed controller. Refer to the software user’s guide for details on troubleshooting the RAID Controllers. You may also refer to the controller’s back plate LEDs to determine the faulty controller. Controller 0 is the lower controller and Controller 1 is the upper controller.
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Chapter 6 - Maintenance Secure the controller by tightening the captive fastener screw. Do not overtighten the screw. Power-on the enclosure. Refer to “Powering On the Storage System” on page 102. NOTE: (Dual Active Mode) The replacement controller should communicate with the operating controller and copy the configuration data to the new replacement controller.
Chapter 6 - Maintenance Replacing the Enclosure WARNING: Printed circuit board components are sensitive to electrostatic discharge. To prevent operating failure or damage, observe the following: Establish a ground for yourself by using a wrist grounding strap, or by touching the metal chassis prior to handling or installing a printed circuit board component.
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Chapter 6 - Maintenance Remove the defective storage enclosure. For Rack Installations. Reverse the installation procedures in Chapter 3, “Installing the Storage System Enclosure into the Rack Cabinet” on page 40. For Deskside Tower Installations. Reverse the installation procedures in Chapter 3, “Installing the Storage System into the Tower Stand”...
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Chapter 6 - Maintenance Replacing the Enclosure...
Appendix A Technical Information Specifications Technical Specifications for the NexStor 4200F Series Storage System Operating Environment +40°F to +95°F (+5°C to +35°C) Operating -4°F to +158°F (-20°C to +70°C) Non-Operating Relative Humidity Operating/Non-Operating 5% - 98% (non-condensing) Power Requirements 100 - 240 VAC (auto-sensing) 3.0 Amperes (maximum)
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Appendix A - Technical Information Technical Specifications for the NexStor 4200F Series Storage System CAN/CSA C22.2 #60950-00 Safety Requirements (in compliance with) UL 60950 3rd Edition CB IEC 60950 Edition 3 CE Compliance (EMC) 89/336/EEC EMC Directive EN55024 Shock Operating 1.0 G, 2 - 50 ms...
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Appendix A - Technical Information Technical Specifications for the NexStor/Mylex FFx2 RAID Controller +5.0Vdc, 5.7A typical, ±5% input tolerance Power Requirements +12.0Vdc, 0.2A, ±5% input tolerance Battery Backup 3700 mAh pack, sustains the 32 MB control store-SDRAM and 512 MB data cache SDRAM for over 72 hours. Temperature Normal C to +50...
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Appendix A - Technical Information Specifications...
Appendix B Port and Transceiver Information This appendix provides information about the serial port on the SES Controller Card, and the SFP Transceivers used in the Host I/O and Disk I/O cards, and cable. Service Ports Service ports are provided to access the SES Controller and the RAID Controllers using a standard null-modem cable.
Appendix B - Port and Transceiver Information The SES Controller service port is located on the SES Controller card, just below the two Disk I/O cards and is labeled “RS-232.” The RAID Controller service port is located on each RAID Controller. The port on the RAID Controller is also labeled “RS-232.”...
Appendix B - Port and Transceiver Information Optical SFP Transceiver The Host I/O cards and Disk I/O cards use a hot-swappable Small Form-Factor Pluggable (SFP) transceiver. The SFP optical transceiver provides operations up to 2.5 Gb/sec. The transceiver includes a lost signal detect circuit which provides TTL logic high output when an unusable input signal is detected.
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Appendix B - Port and Transceiver Information Optical SFP Transceiver...
Appendix C Regulatory Information Compliance Information Statement nStor Corporation, Inc. 6190 Corte Del Cedro Road Carlsbad, California 92009 (760) 683-2500 declare under our sole responsibility that the product, Type of Equipment: 12 Bay, 2 Gbit Storage System Enclosure Model Number:...
Corporation is not responsible for any interference caused by unauthorized modifications to this equipment. It is the user’s responsibility to correct such interference.
Marking by the “CE” symbol indicates compliance of the device to directives of the European Community. A “Declaration of Conformity” in accordance with the above standards has been made and is available from nStor Technologies upon request. Class A Taiwanese Statement...
Appendix C - Regulatory Information Power Cord Selection This enclosure is intended for indoor use only. This enclosure is intended to be plugged into a 6A branch circuit in Europe. To select the proper power cord: For 110 Volt Operation – Use a UL Listed/CSA Labeled cord set consisting of a minimum 18 AWG, type SVT or SJT three conductor cord, terminating in a molded connector body having an IEC CEE-22 female configuration on one end and a molded-on parallel blade grounding type attachment plug rated...
Index 18, 104 Power-On LED RAID Controllers AC Power SES Controller Card 19, 106 Alarm Speaker Transceiver Alternate Path Software Configuration Attaching the Chassis Ears Multi-Port Quad Connection rack mount Multi-TID Dual Host-Quad Connection tower Multi-TID SAN Attach-Dual Switch Attaching the Front Bezel Multi-TID SAN Attach-Single Switch Attaching the Power Cord Bales Multi-TID Single Host-Dual Connection...
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Duplex Mode cabling theory Channel Status 18, 104 Fan Status 18, 104 Power Supply Status LED Identification LED Matrix Enclosure LitePipes General Problems Enclosure Component Monitoring Enclosure Monitoring Maintenance VT-100 Mirrored Configuration MTBF RAID Controller Face Plate LEDs Multiple Target ID RAID Controller Multiport operating mode Fails to power on...
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18, 104 Power Supply Status LED Technical Specifications Power Suppy Status LED is illuminated Temperature Powering Off RAID Controller Storage System Temperature threshold value Powering On Terminal screen problems Storage System Topologies 18, 104 Power-On LED Tower Stand Product Identification Installation Transceiver Models Rack Cabinet Installation...
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