Morphy Richards ELIPTA Instructions Manual page 7

YOUR INTERNATIONALTWOYEAR
GUARANTEE
This appliance is covered by two-year repair or replacement
warranty.
It is important to retain the retailers receipt as proof of purchase.
Staple your receipt to this back cover for future reference.
Please quote the following information if the product develops a
fault. These numbers can be found on the base of the product.
Model no.
Serial no.
All Morphy Richards products are individually tested before
leaving the factory. In the unlikely event of any appliance proving
to be faulty within 28 days of purchase it should be returned to
the place of purchase for it to be replaced.
If the fault develops after 28 days and within 24 months of
original purchase, you should contact your local distributor
quoting Model number and Serial number on the product, or
write to your local distributor at the addresses shown.
You will be asked to return the product (in secure, adequate
packaging) to the address below along with a copy of proof of
purchase.
Subject to the exclusions set out below (1-9) the faulty appliance
will then be repaired or replaced and dispatched usually within 7
working days of receipt.
If for any reason this item is replaced during the 2-year
guarantee period, the guarantee on the new item will be
calculated from original purchase date. Therefore it is vital to
retain your original till receipt or invoice to indicate the date of
initial purchase.
To qualify for the 2-year guarantee the appliance must have been
used according to the manufacturers instructions. For example,
appliances must have been descaled and filters must have been
kept clean as instructed.
The local distributor shall not be liable to replace or repair the
goods under the terms of the guarantee where:
1 The fault has been caused or is attributable to accidental use,
misuse, negligent use or used contrary to the manufacturers
recommendations or where the fault has been caused by power
surges or damage caused in transit.
2 The appliance has been used on a voltage supply other than that
stamped on the products.
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3 Repairs have been attempted by persons other than our service
staff (or authorised dealer).
4 Where the appliance has been used for hire purposes or non
domestic use.
5 The appliance is second hand.
AUSTRALIAN WARRANTY
6 The local distributor are not liable to carry out any type of servicing
work, under the guarantee.
This appliance is guaranteed for 2 years against faulty material,
7 The guarantee excludes consumables such as bags, filters and
components and workmanship.
glass carafes.
This warranty is in addition and does not affect your statutory
8 Batteries and damage from leakage are not covered by the
rights.
guarantee.
Proof of purchase must be produced for any warranty benefit.
9 The filters have not be cleaned and replaced as instructed.
In the unlikely event of any appliance proving to be faulty, securely
pack and return the item to the place of purchase accompanied by
the original receipt or invoice.
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This guarantee does not confer any rights other than those
expressly set out above and does not cover any claims for
consequential loss or damage. This guarantee is offered as an
additional benefit and does not affect your statutory rights as a
AUSTRALIAN WARRANTY
consumer.
This appliance is guaranteed for 2 years against faulty material,
AUSTRALIAN WARRANTY
components and workmanship.
This appliance is guaranteed for 2 years against faulty material,
This warranty is in addition and does not affect your statutory
components and workmanship.
rights.
This warranty is in addition and does not affect your statutory rights.
Proof of purchase must be produced for any warranty benefit.
Proof of purchase must be produced for any warranty benefit.
In the unlikely event of any appliance proving to be faulty, securely
In the unlikely event of any appliance proving to be faulty, securely
pack and return the item to the place of purchase accompanied by
pack and return the item to the place of purchase accompanied by
the original receipt or invoice.
the original receipt or invoice.
Our goods come with guarantees that cannot be excluded under
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement or
the Australian Consumer Law.You are entitled to a replacement or
refund for a major failure and for compensation for any other
refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
reasonably foreseeable loss or damage.You are also entitled to have
have the goods repaired or replaced if the goods fail to be of
the goods repaired or replaced if the goods fail to be of acceptable
acceptable quality and the failure does not amount to a major
quality and the failure does not amount to a major failure.
failure.
NOT COVERED BYTHIS WARRANTY
NOT COVERED BYTHIS WARRANTY
(Australian only)
(Australian only)
• If the appliance has not been used in accordance with the
• If the appliance has not been used in accordance with the
manufacturers' recommendations or Instructions.
manufacturers' recommendations or Instructions.
• If the fault is deemed to be caused by abuse, misuse, neglect,
• If the fault is deemed to be caused by abuse, misuse, neglect,
modifications or in proper use and or care
modifications or in proper use and or care
Eg: Kettles: Excessive build up of scale.
Eg: Kettles: Excessive build up of scale.
Toasters: Excessive build up of crumbs or foreign matter etc.
Toasters: Excessive build up of crumbs or foreign matter etc.
• Connection to incorrect voltage to that stamped on the product.
• Connection to incorrect voltage to that stamped on the product.
• Unauthorised repairs.
• Unauthorised repairs.
• Appliance used other than for domestic purposes.
• Appliance used other than for domestic purposes.
• Excluding bags, filters, glass, carafes, and cutting blades.
• Excluding bags, filters, glass, carafes, and cutting blades.
• Freight and insurance costs.
• Freight and insurance costs.
If for any reason this item is replaced during the 2 year
If for any reason this item is replaced during the 2 year
guarantee period, the guarantee on the new item will be
guarantee period, the guarantee on the new item will be
calculated from original purchase date. Therefore it is vital to
calculated from original purchase date. Therefore it is vital to
retain your original receipt or invoice to indicate the date of
retain your original receipt or invoice to indicate the date of
original purchase.
original purchase.
Morphy Richards's policy is to continually improve quality
Morphy Richards's policy is to continually improve quality
design and product quality. The company therefore reserves the
design and product quality. The company therefore reserves the
right to change any specifications or to carry out modifications
right to change any specifications or to carry out modifications
as deemed worthy at any time.
as deemed worthy at any time.
The Australian supplier ASKO Appliances reserves the right to
The Australian supplier reserves the right to repair, modify,
repair, modify, exchange or replace the faulty appliance with the
exchange or replace the faulty appliance with the same or
same or similar model or product of equivalent value.
similar model or product of equivalent value.
Glen Dimplex Australia
o
o Head Office Unit 1, 21 Lionel Road, Mount Waverley, Victoria 3149
T: 1300 556 816
Asko Appliances (Australia) Pty Ltd.
E: sales@glendimplex.com.au
www.morphyrichards.com.au
35 Sunmore Close
Moorabbin
Glen Dimplex Australasia
NZ
38 Harris Road, East Tamaki, Auckland 2013. New Zealand
Victoria 3189
T: 9274 8265
E: sales@glendimplex.co.nz
T: 1300 002 756
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