Do you have a question about the S-25EA(II) and is the answer not in the manual?
Questions and answers
EGON
May 29, 2025
4 hours ago, we just opened our safe without any problem, and then closed the door again as normal. Trying to open it again, it didnt work anymore. Barretries seem to be empty, the red LED blinks. Now we tried to open with the emergency key, but to no avail. We respected the waiting minutes and key movement described in the operating manual, but no way. Do you have any working solution? Thanks
1 comments:
Martin
June 17, 2025
@EGON Turn overide key and hold then turn opening dial
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Summary of Contents for Homebase S-25EA(II)
Page 1
Digital Home Safe THIS MANUAL CONTAINS IMPORTANT INFORMATION REGARDING THE OPERATION AND MAINTENANCE OF THE SAFE COMPLETELY READ AND UNDERSTAND THE MANUAL BEFORE SECURING ITEMS IN THE SAFE SAVE THIS MANUAL FOR FUTURE REFERENCE MODELS: S-25EA(II)/ S-50EA(II) NEVER LOCK YOUR SPARE OVERRIDE KEYS OR THE INSTRUCTION MANUAL IN THE SAFE. ONCE THE BATTERIES DEPLETE, YOU WILL NEED TO USE THE KEYS TO OPEN THE SAFE.
Page 2
SAFE DIAGRAM Dia.1 Ready Low battery Proceed Instructions green LED red LED orange LED Locking knob Concealed hinges 4 x ‘AA’ Override keys 4 x rawlbolts Lock cover Electronic key pad batteries NOTE: This safe is NOT fire proof. NOTE: This safe has no cash rating. SPECIFICATION CONTENTS 1 X Instruction book...
Page 3
PROGRAMMING YOUR PIN NUMBER (personal identification number) DEFAULT FACTORY PIN: 159 Each time a button is pressed, a beep will be heard and the Orange LED will flash. This is a safety feature so that you will know when the safe is being accessed and cannot be switched off. Keep PIN Codes in a safe place.
Page 4
OPENING THE SAFE USING THE OVERRIDE KEY Dia.5 Use the Manual override key to open the safe. • Remove the plastic key lock cover (dia 1) • Insert the override key; turn it anti-clockwise, at the same time turn the locking knob clockwise and pull open the safe. BATTERY REPLACEMENT 1.
Page 5
TROUBLE SHOOTING PROBLEM CAUSE SOLUTION Can I get a replacement key/ Replacement keys are not extra key? available due to security reasons. The keypad becomes Low or depleted batteries Use override keys and replace inoperable batteries. My PIN works and the green Low batteries.
Page 6
HELPLINE In the unlikely event of a defect occurring please contact our Helpline. Office hours 9am – 4pm, Monday-Friday. Outside office hours or during peak times you will be directed to an answer phone. Please leave your name, a brief description of your enquiry and your number. One of our operators will contact you as soon as possible.
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Do you have a question about the S-25EA(II) and is the answer not in the manual?
Questions and answers
4 hours ago, we just opened our safe without any problem, and then closed the door again as normal. Trying to open it again, it didnt work anymore. Barretries seem to be empty, the red LED blinks. Now we tried to open with the emergency key, but to no avail. We respected the waiting minutes and key movement described in the operating manual, but no way. Do you have any working solution? Thanks
@EGON Turn overide key and hold then turn opening dial