After-Sales Service - Bosch WAE24461GB Instruction Manual And Installation Instructions

Faults
NO appears in the display
panel in reload mode.
YES appears in the dis-
play panel in reload
mode.
If you cannot correct a fault yourself (after switching off/on) or a repair is required:
Turn the programme selector to Off. Appliance is switched off.
■
Unplug the mains plug from the socket.
■
Turn off the water tap and call the after-sales service.
■
4

After-sales service

e s r - s a l A f t e
If you cannot rectify a fault yourself
(Faults and what to do about
them~ Page 27 ), please contact our
after-sales service. ~ Cover page
We will always find an appropriate
solution in order to avoid unnecessary
visits by engineers.
Please give the after-sales service the
product number (E-Nr.) and the
production number (FD) of the
appliance.
Product number
You can find this information
(*depending on the model):
On the inside of the washing machine
door*/in the opened service flap* and
on the rear of the appliance.
Trust the expertise of the
manufacturer.
Contact us for assistance. By doing so,
you will ensure that the repairs are
Cause/remedial action
Water level too high. Not possible to add laundry. Close the washing
■
machine door immediately, if necessary.
Select Start/Reload to continue the programme.
■
The washing machine door is unlocked. It is possible to add laundry.
Production
number
carried out by trained service personnel
using genuine spare parts.
c e s e r v i
After-sales service
en
29