Computer screen problems
The screen is blank.
The screen is unreadable or
distorted.
Incorrect characters appear on
the screen.
Sound problems
No sound can be heard from
the speaker even when the vol-
ume is turned up.
Battery problems
Your computer shuts down
before the battery status indica-
tor shows empty.
-or-
Your computer operates after
the battery status indicator
shows empty.
The computer does not operate
with a fully charged battery.
A hard disk drive problem
The hard disk drive does not
work.
•
Do the following:
- If you are using the AC adapter, or using the battery, and
the battery status indicator is on, press Fn + ↑ to make the
screen brighter.
- If the power indicator is in blinking, press the power
button to resume from the sleep mode.
- If the problem persist, follow the solution in the following
problem "The screen is unreadable or distorted."
- Press Fn + F2 to confirm whether the LCD screen has been
turned off.
•
Make sure that:
- The display device driver is installed correctly.
- The screen resolution and color quality are correctly set.
- The monitor type is correct.
•
Did you install the operating system or programs correctly?
If they are installed and configured correctly, have the
computer serviced.
Make sure that:
•
- The Mute function is off.
- The headphone jack is not used.
- Speakers are selected as the playback device.
•
Discharge and recharge the battery.
The surge protector in the battery might be active. Turn off
•
the computer for one minute to reset the protector; then turn
on the computer again.
•
In the Boot menu in BIOS setup utility, make sure that the
hard disk drive is included in the Boot priority order
correctly.
Chapter 5. Troubleshooting
33