Lenovo ThinkPad X240 User Manual
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Lenovo ThinkPad X240 User Manual

Lenovo thinkpad x240 notebook
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Summary of Contents for Lenovo ThinkPad X240

  • Page 1: User Guide

    User Guide ThinkPad X240...
  • Page 2 • Regulatory Notice • “Important safety information” on page vi • Appendix E “Notices” on page 161 The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/UserManuals Fifth Edition (December 2014) ©...

  • Page 3: Table Of Contents

    ..Power-on password ... Lenovo program overview ..Supervisor password ..
  • Page 4 Security features ... . Lenovo Support Web site..Calling Lenovo ... . . Chapter 8. Advanced Purchasing additional services .
  • Page 5 ....and Canada ....Lenovo product service information for Appendix C. Restriction of Hazardous Taiwan .
  • Page 6 User Guide...

  • Page 7: Read This First

    © Copyright Lenovo 2013, 2014...

  • Page 8: Important Safety Information

    The information in this document does not alter the terms of your purchase agreement ® or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer.

  • Page 9: Conditions That Require Immediate Action

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

  • Page 10: Power Cords And Power Adapters

    sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.

  • Page 11: Extension Cords And Related Devices

    Be sure that the power outlet provides the correct voltage and current for the product you are installing. Carefully connect and disconnect the equipment from the electrical outlet. Power supply statement DANGER Never remove the cover on a power supply or any part that has the following label attached. © Copyright Lenovo 2013, 2014...

  • Page 12: External Devices

    In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.

  • Page 13: Heat And Product Ventilation

    We recommend that battery pack be charged about once per year to prevent overdischarge. Notice for built-in rechargeable batteries DANGER Do not attempt to replace the internal rechargeable lithium batteries. Contact Lenovo Support for factory replacement. Notice for lithium coin cell battery DANGER Danger of explosion if battery is incorrectly replaced.

  • Page 14: Electrical Current Safety Information

    Your computer generates some heat during normal operation. The amount of heat depends on the amount of system activity and the battery charge level. Extended contact with your body, even through clothing, could cause discomfort or even a skin burn. Periodically take breaks from using the keyboard by lifting your hands from the palm rest;...

  • Page 15: Using Headphones Or Earphones

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.

  • Page 16: Additional Safety Information

    Additional safety information Plastic bag notice DANGER Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of suffocation. Polyvinyl Chloride (PVC) cable and cord notice Many personal computer products and accessories contain cords, cables or wires, such as power cords or cords to connect the accessory to a personal computer.

  • Page 17: Chapter 1. Product Overview

    “Specifications” on page 11 • “Operating environment” on page 12 • “Lenovo programs” on page 12 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer.
  • Page 18 To access power plan settings, do the following: • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 12.

  • Page 19: Right-Side View

    OK or Apply. • For Windows 8 and Windows 8.1: Press the Windows key to go to the Start screen. Click Lenovo Settings ➙ Power. Then select the Enable USB charge from the computer battery even when the computer is off check box under Always-on USB.
  • Page 20 Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.

  • Page 21: Left-Side View

    Left-side view Figure 3. Left-side view Power connector USB 3.0 connector ® Fan louvers Mini DisplayPort connector Video graphics array (VGA) connector Smart-card-reader slot (on some models) Power connector Connect the ac power adapter to the power connector to provide ac power to the computer and charge the batteries.

  • Page 22: Bottom View

    Mini DisplayPort connector Use the mini DisplayPort connector to connect your computer to a compatible projector, external monitor, or high-definition television. For more information, see “Using the mini DisplayPort connector” on page 37. Smart-card-reader slot (on some models) Depending on the model, the computer might have an integrated smart-card reader. Bottom view Figure 4.
  • Page 23 Speaker-mute indicator When the speaker-mute indicator is on, the speakers are muted. Microphone-mute indicator When the microphone-mute indicator is on, the microphones are muted. Camera-status indicator When the camera-status indicator is on, the camera is in use. Caps Lock indicator When the indicator is on, it indicates that Caps Lock mode is enabled.

  • Page 24: Locating Important Product Information

    There is no FCC ID or IC Certification number for the wireless communication cards shown on the enclosure of the computer. On some models, Lenovo provides you the information about the location of the FCC ID and IC Certification number label on the computer bottom cover assembly.

  • Page 25: Certificate Of Authenticity Information

    The wireless-LAN card and the wireless-WAN card (on some models) are located as shown. Certificate of Authenticity information The Certificate of Authenticity label is provided on models that are licensed to use a Windows 7 operating system. The licensed Windows version and product key associated with the computer are printed on this label.

  • Page 26: Genuine Microsoft Label

    Windows 8 Pro or Windows 8.1 Pro operating system, that license also permits you to use the Windows 7 Professional operating system. Lenovo computers that are licensed for use with a Windows 8 or Windows 8.1 operating system are shipped with the corresponding license key digitally encoded into the computer hardware.

  • Page 27: Specifications

    • Brightness control • Integrated camera (on some models) • Integrated microphones • Multi-touch technology (on some models) Keyboard • 6-row keyboard (backlight function on some models) • Fn key function • TrackPoint pointing device and trackpad Interface • 4-in-1–digital-media-card reader •...

  • Page 28: Operating Environment

    Control Panel. The icon name displayed in the search result or Control Panel might be different from the program name. You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table.

  • Page 29: Accessing Lenovo Programs On The Windows 8 Or Windows 8.1 Operating System

    Press the Windows key to go to the Start screen and then click a Lenovo program to launch it. If you cannot find the program you need, move the pointer to the top-right or bottom-right corner of the screen to bring up the charms.

  • Page 30: Lenovo Program Overview

    • Message Center Plus (Windows 7) The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo, such as alerts on system updates and alerts on conditions that require your attention. • Mobile Broadband Connect (Windows 7) The Mobile Broadband Connect program enables you to connect the computer to the mobile broadband network through a supported wireless WAN card.
  • Page 31 You also can read hints and tips, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources. This app is filled with exclusive Lenovo content to help you learn about your new system.
  • Page 32 • Password Manager (Windows 7, Windows 8, and Windows 8.1) The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites. • SHAREit (Windows 7, Windows 8, and Windows 8.1) The SHAREit program enables you to share files easily and rapidly across devices such as computers and smartphones, even without any Internet connection.

  • Page 33: Chapter 2. Using Your Computer

    “Using a flash media card or a smart card” on page 40 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
  • Page 34 • To troubleshoot a wireless networking issue, go to http://www.lenovo.com/support/faq. • Take advantage of the networking features provided by the Access Connections program (on the Windows 7 operating system) or Location Awareness in the Lenovo Settings program (on the Windows 8 and Windows 8.1 operating systems).

  • Page 35: Using The Multi-Touch Screen

    2. Click Properties. The Taskbar and Navigation properties window is displayed. 3. On the Navigation tab, locate the Start screen section, and then do one of the following: • To set the desktop as your default startup screen, select When I sign in or close all apps on a screen, go to the desktop instead of Start so a check is visible.
  • Page 36 Touch gesture (touch models Description only) Touch: Drag an item to the desired location. Mouse action: Click, hold, and drag an item. Function: Move an object. Supported operating systems: Windows 7, Windows 8, and Windows 8.1 Touch: Move two fingers closer together. Mouse action: Press the Ctrl key while scrolling the mouse wheel backward.
  • Page 37 Touch gesture (touch models Description only) Touch: Swipe in and out on the left edge. Mouse action: Move the pointer to the top-left corner of the screen, and then move the pointer downward along the left edge. To make a selection, click the desired app.

  • Page 38: Special Keys

    • Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the multi-touch screen. Do not apply solvents to the cloth. • Gently wipe the screen using a top-down motion. Do not apply any pressure on the screen. Special keys Your computer has several special keys to help you work easily and effectively.

  • Page 39: Windows Key

    • Darkens the display. • Brightens the display. • Switches the display output location between the computer display and an external monitor. • Enables or disables the wireless features. • For Windows 7: Opens Control Panel. For Windows 8 and Windows 8.1: Opens the Settings charm.

  • Page 40: Thinkpad Pointing Device

    ThinkPad pointing device The ThinkPad pointing device enables you to perform all the functions of a traditional mouse, such as moving the pointer, left-clicking, right-clicking, and scrolling. With the ThinkPad pointing device, you also can perform a variety of touch gestures, such as rotating and zooming in or out. The ThinkPad pointing device consists of the following components: Pointing stick Trackpad...
  • Page 41 Point Use the pointing stick to move the pointer on the screen. To use the pointing stick, apply pressure to the pointing stick nonslip cap in any direction parallel to the keyboard. The pointer moves accordingly but the pointing stick itself does not move.

  • Page 42: Using The Trackpad Touch Gestures

    Note: Compared with the TrackPoint mode, the Classic TrackPoint mode enlarges the right-click zone so that the right- and left-click zones on the trackpad are divided equally. However, the touch gestures are disabled and cannot be used in the Classic TrackPoint mode. Point Use the pointing stick to move the pointer.

  • Page 43: Customizing The Thinkpad Pointing Device

    Two-finger zoom out Two-finger zoom in Put two fingers on the trackpad Put two fingers on the trackpad and and move them closer together move them farther apart to zoom in. to zoom out. Three-finger swipe Four-finger swipe Put three fingers on the trackpad Put four fingers on the trackpad and move them left to show the and move them upward to view and...

  • Page 44: Replacing The Cap Of Pointing Stick

    After you use the cap for a period of time, you might consider replacing the cap with a new one. To get a new cap, contact Lenovo. For information about contacting Lenovo, see Chapter 11 “Getting support” on page 141.

  • Page 45: Using The Ac Power

    To check for detailed battery status information, do the following: • For Windows 7: Start the Power Manager program and click the Battery tab. • For Windows 8 and Windows 8.1: Start the Lenovo Settings program and click Power. Using the ac power The power to run your computer can come either from the battery or from ac power.

  • Page 46: Maximizing The Battery Life

    To access power plan settings, do the following: • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 12.

  • Page 47: Connecting To The Network

    – For Windows 7: Start the Power Manager program and then click the Power Plan tab. Then follow the instructions on the screen. For instructions on how to start the Power Manager program, see “Lenovo programs” on page 12. – For Windows 8 and Windows 8.1: Right-click the battery-status icon in the Windows notification area and click Power Options.
  • Page 48 Windows 7 operating system” on page 12. • For Windows 8 and Windows 8.1: Open the Lenovo Settings program and click Location Awareness. For more information, see “Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system”...
  • Page 49 Checking the wireless-LAN connection status You can check the wireless-LAN connection status through the wireless-network-connection-status icon in the Windows notification area. The more bars encompassed, the better the signal is. For the Windows 7 operating system, you also can check the Access Connections gauge, the Access Connections status icon, or the Access Connections wireless status icon in the Windows notification area.
  • Page 50 • Place your computer on a flat surface and open your computer lid to an angle of slightly more than 90 degrees. • Place your computer away from concrete or brick walls that might dampen cellular signals. • Best reception will be available near windows and other locations where cellular phone reception is the strongest.

  • Page 51: Presentations And Multimedia

    3. Select Send To ➙ Bluetooth Devices. 4. Select a Bluetooth device, and then follow the instructions on the screen. • For Windows 8 and Windows 8.1: 1. Go to the desktop, and then right-click the data that you want to send. 2.

  • Page 52: Connecting A Projector Or An External Monitor

    3. Click Apply. The change will take effect after you log off. Connecting a projector or an external monitor This topic provides information about connecting a projector or an external monitor. Using an external monitor Note: When you connect an external monitor, a video interface cable with a ferrite core is required. Your computer can support a maximum video resolution of up to 2048x1536 (with an external monitor connected to the VGA connector) or up to 2560x1600 (with an external monitor connected to the mini DisplayPort connector), provided that the external monitor also supports that resolution.
  • Page 53 11. Click Browse my computer for driver software, and then click Let me pick from a list of device drivers on my computer. 12. Clear the Show compatible hardware check box. 13. Select the correct manufacturer and model for the external monitor. If you cannot find your monitor on the list, stop the installation of this driver and use the driver shipped with your monitor.

  • Page 54: Setting Up A Presentation

    The mini DisplayPort connector of your computer supports audio as well as video streaming. Setting up a presentation To display information and make presentations, you can connect a data projector to your computer through the VGA connector on your computer. Note: It may take several seconds before the projector displays the image.

  • Page 55: Using Audio Features

    To start the camera, do the following: • For Windows 7: Start the Communications Utility program. See “Accessing Lenovo programs on the Windows 7 operating system” on page 12. • For Windows 8 and Windows 8.1: Click Camera from the Start screen.

  • Page 56: Using A Flash Media Card Or A Smart Card

    – Configure the camera settings directly from the program that is using the camera. For details, see the help information system of the program. – Click Lenovo Settings from the Start screen. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
  • Page 57 If the plug-and-play feature is not enabled for the installed flash media card, do the following to enable the feature: 1. Open Control Panel. 2. Click Hardware and Sound. 3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
  • Page 58 User Guide...

  • Page 59: Chapter 3. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area. See “Accessibility information”...

  • Page 60: Comfort

    Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at http://www.lenovo.com/essentials. Explore your options for docking solutions and external products that provide the adjustability and features that you want.
  • Page 61 operating system. To use the Ease of Access Center, open Control Panel and click Ease of Access ➙ Ease of Access Center. The following information provides ways to help users who have hearing, vision, and mobility limitations get the most out of their computer experience. On-screen notification On-screen notification helps hearing-impaired people be aware of the status of their computer.
  • Page 62 Using only your voice, you can start programs, open menus, click buttons and other objects on the screen, dictate text into documents, and write and send e-mails. Everything you do with the keyboard and mouse can be done with only your voice. To open Speech Recognition, do the following: •...
  • Page 63 – Zoom out: Move two fingers closer together on the touch screen to reduce the size of text, pictures, maps, or other objects. Screen resolution You can make your documents easier to read by adjusting the screen resolution of your computer. To adjust the screen resolution, right click anywhere on the desktop, click Screen resolution, and then adjust the settings as you prefer.

  • Page 64: Traveling With Your Computer

    22.2 N. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader. Each image in the documentation also includes adequate alternative text to explain the image so that visually impaired users can understand the image when they use a screen reader.

  • Page 65: Travel Accessories

    • An ac power adapter for the country to which you are travelling • An adapter to connect to a phone line in that country (for models equipped with a modem) To purchase travel accessories, go to http://www.lenovo.com/essentials. Chapter 3...
  • Page 66 User Guide...

  • Page 67: Chapter 4. Security

    To set, change, or remove a power-on password, do the following: 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Password ➙ Power-on Password by using the directional keys. © Copyright Lenovo 2013, 2014...

  • Page 68: Supervisor Password

    Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.

  • Page 69: Hard Disk Passwords

    ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 70 If a user hard disk password has been set, but no master hard disk password has been, the user must enter the user hard disk password to access files and applications on the hard disk drive. • Master hard disk password The master hard disk password also requires a user hard disk password.

  • Page 71: Hard Disk Security

    Lenovo cannot reset your passwords or recover data from the hard disk drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 72: Setting The Security Chip

    • Before you dispose of, sell, or hand over your computer, delete data stored on it. For more information, refer to “Notice on deleting data from your hard disk drive or solid-state drive” on page 60. The hard disk drive built into your computer can be protected by the UEFI BIOS. Using Windows BitLocker Drive Encryption To help protect your computer against unauthorized access, use the drive encryption software, such as Windows BitLocker Drive Encryption.

  • Page 73: Using The Fingerprint Reader

    To set the security chip, you have to start Client Security Solution, and follow the instructions on the screen. Note: If Client Security Solution is not preinstalled on your computer, download and install it from http://www.lenovo.com/support. Then follow the instructions on the screen. Tips on using the security chip •...
  • Page 74 2. Apply light pressure and swipe your finger toward you across the reader in one smooth motion. Do not lift your finger when you are swiping it. Indicator behavior of the fingerprint reader User Guide...
  • Page 75 If you forget your hard disk password, Lenovo cannot reset your password or recover data from the hard disk drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 76: Notice On Deleting Data From Your Hard Disk Drive Or Solid-State Drive

    • Delete the data. • Format your hard disk drive or solid-state drive, using the software for initializing it. • Use the recovery program provided by Lenovo to bring the hard disk drive or solid-state drive back to the factory default settings.

  • Page 77: Using Firewalls

    Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 78 User Guide...

  • Page 79: Chapter 5. Recovery Overview

    Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.

  • Page 80: Performing Backup And Recovery Operations

    To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 81: Using The Rescue And Recovery Workspace

    1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

  • Page 82: Creating And Using A Rescue Medium

    Creating a rescue medium To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 83: Reinstalling Preinstalled Programs And Device Drivers

    Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 120.

  • Page 84: Recovery Overview For The Windows 8 And Windows 8.1 Operating Systems

    disc, a USB hard disk drive, or other external devices) set as the first boot device in the startup device sequence. You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the Setup Utility program.

  • Page 85: Using The Advanced Startup Options

    • For Windows 8: Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ General. • For Windows 8.1: Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙...
  • Page 86 It is recommended that you create recovery media as early as possible. Once you create recovery media, keep them in a safe place and do not use them to store other data. Creating recovery media To create recovery media, you need a USB drive with at least 8 GB of storage. The required USB capacity depends on the size of the recovery image.
  • Page 87 3. Select a preferred language and then select a preferred keyboard layout. 4. Click Troubleshoot to display the optional recovery solutions. 5. Select a corresponding recovery solution according to your situation. For example, select Reset your PC if you want to reset your computer to the factory default settings. For more information about the recovery solutions provided by the Windows 8 and Windows 8.1 operating systems, go to: http://go.microsoft.com/fwlink/?LinkID=263800...
  • Page 88 User Guide...

  • Page 89: Chapter 6. Replacing Devices

    5. Click Yes in the Setup Warning window. Then the computer turns off and the built-in battery is disabled. Wait for a few minutes to let the computer cool. The built-in battery will be automatically enabled again when the ac power adapter is reconnected to the computer. © Copyright Lenovo 2013, 2014...

  • Page 90: Installing Or Replacing The Sim Card

    Installing or replacing the SIM card Before you start, print these instructions. SIM card is a small plastic card with an Integrated Circuit (IC) chip mounted on one side of the card. If your computer supports wireless-WAN connections, your computer might require a SIM card to establish wireless-WAN connections.

  • Page 91: Replacing The Battery Pack

    Replacing the battery pack Before you start, print these instructions. This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.
  • Page 92 If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery pack contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire.

  • Page 93: Replacing The Base Cover Assembly

    3. Insert a new battery pack until it clicks into place. Ensure that the battery latches are in the locked positions. Replacing the base cover assembly To replace the base cover assembly, do the following: 1. Disable the built-in batteries. See “Disabling the built-in battery” on page 73. 2.
  • Page 94 • Do not drop the hard disk or solid-state drive or subject it to physical shocks. Put the hard disk drive or solid-state drive on a material, such as soft cloth, that absorbs any physical shocks. • Do not apply pressure to the cover of the hard disk drive or solid-state drive. •...
  • Page 95 7. Disconnect the drive cable from the hard disk drive or solid-state drive. 8. Detach the bracket of the hard disk drive or solid-state drive. Chapter 6 Replacing devices...
  • Page 96 9. Attach the bracket to the new hard disk drive or solid-state drive. 10. Connect the drive cable to the new hard disk drive or solid-state drive. 11. Insert the new hard disk drive or solid-state drive into place. 12. Install the screw to secure the hard disk drive or solid-state drive. User Guide...

  • Page 97: Replacing A Memory Module

    13. Reinstall the base cover assembly. 14. Reinstall the battery pack. See “Replacing the battery pack” on page 75. 15. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Replacing a memory module Before you start, print these instructions.
  • Page 98 5. Open the latches on both sides of the slot at the same time , and then remove the memory module Save the removed memory module for future use. User Guide...

  • Page 99: Replacing An M.2 Wireless-Lan Card

    6. Place the notched end of the new memory module toward the contact edge side of the memory slot, and insert the memory module into the slot at an angle of about 20 degrees . Pivot the memory module downward until it snaps into place .
  • Page 100 DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot. Attention: Before you start installing an M.2 wireless-LAN card, touch a metal table or a grounded metal object.
  • Page 101 6. Remove the screw . The card is released from the secured position and pivots upward 7. Carefully remove the wireless-LAN card out of the slot. 8. Align the notched edge of the new wireless-LAN card with the key in the slot. Then carefully insert the card into the slot.
  • Page 102 9. Pivot the new wireless-LAN card downward and then install the screw to secure the card in place 10. Connect the antenna cables to the new wireless-LAN card. Ensure that you attach the gray cable to the main connector on the card, and the black cable to the auxiliary connector on the card. 11.

  • Page 103: Replacing An M.2 Wireless-Wan Card

    Replacing an M.2 wireless-WAN card Before you start, print these instructions. DANGER During electrical storms, do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall. DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot.
  • Page 104 5. If a tool is provided with the new card to help you disconnect cables, use the tool to disconnect the cables from the old card. If no such a tool is provided, hold the cable connector with your fingers and gently disconnect each cable from the old card.
  • Page 105 8. Align the notched edge of the new wireless-WAN card with the key in the slot. Then carefully insert the card into the slot. 9. Pivot the new wireless-WAN card downward and then install the screw to secure the card in place 10.
  • Page 106 12. Reinstall the battery pack. See “Replacing the battery pack” on page 75. 13. Turn the computer over again. Connect the ac power adapter and all cables. User Guide...

  • Page 107: Chapter 7. Enhancing Your Computer

    You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 108 ThinkPad Basic Dock Front view Power button: Press the power button to turn on or turn off the computer . Eject button: Press the eject button to release the computer from the docking station. Sliding adjuster: Use the sliding adjuster as a guide to align the docking station connector on your computer when you attach the docking station.
  • Page 109 Ethernet connector: Used to connect the docking station to an Ethernet LAN. Note: If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station, use the Ethernet connector or the external monitor connector on the docking station, instead of the one on the computer.
  • Page 110 Rear view Always-on USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0.
  • Page 111 ThinkPad Ultra Dock Front view Power button: Press the power button to turn on or turn off the computer. Key lock indicator: This indicator turns on when the system lock key is in the locked position. Docking-status indicator: This indicator turns on when your computer is docked. Eject button: Press the eject button to release the computer from the docking station.

  • Page 112: Attaching A Thinkpad Docking Station

    Always-on USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0.

  • Page 113: Detaching A Thinkpad Docking Station

    3. Align the top-left corner of the computer with the position mark of the docking station. Insert your computer into the docking station vertically until you hear a click . The computer is attached to the docking station. Then turn the system lock key to the locked position 4.

  • Page 114: Guidelines On Connecting Multiple External Displays To A Docking Station

    3. Press the eject button until the computer moves up. Then, grasp both sides of the computer to remove it. Guidelines on connecting multiple external displays to a docking station You can connect multiple external displays to a supported ThinkPad docking station. To ensure that the multiple displays work correctly, observe the following guidelines and connect the displays to appropriate connectors.

  • Page 115: Security Features

    • For the ThinkPad Ultra Dock, a maximum of three displays (including your computer display) can work at the same time. As a result, if you connect three external displays to the ThinkPad Ultra Dock, the display connected to the VGA connector will not work when your computer display is on. –...
  • Page 116 • When the key is in position 1, the eject button of the docking station is locked, and you cannot remove your computer. The key-lock indicator is on when the eject button is locked. The security cable is locked. • When the key is in position 2, the eject button of the docking station is unlocked, and you can remove your computer.

  • Page 117: Chapter 8. Advanced Configuration

    9. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support © Copyright Lenovo 2013, 2014...

  • Page 118: Installing The Windows 8 Or Windows 8.1 Operating System

    Type the number of the fix module in the search field, then click Search. 7. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support 8.

  • Page 119: Installing Device Drivers

    USB 3.0 driver. To download the latest device drivers, do the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers. 2. Select your product name to view all the device drivers for your computer. 3. Select the device drivers you that you need, and follow the instructions on the screen.

  • Page 120: Main Menu

    Note: Default values are in boldface. 4. To change other configurations, press the Esc key to exit the submenu and return to the parent menu. 5. When you complete the configuration, press the F10 key to save and exit. You also can select the Restart tab on the ThinkPad Setup menu, and restart your computer with one of the provided options.
  • Page 121 Table 3. Config menu items (continued) Menu item Submenu item Value Comments enabled with any power sources. Notes: • The magic packet type Wake on LAN requires ac power. • The Wake on LAN function does not work when a hard disk password is set.
  • Page 122 Table 3. Config menu items (continued) Menu item Submenu item Value Comments appropriate USB 3.0 or USB 2.0 connectors. If you select Enabled, it enables USB 3.0 mode and allows USB 3.0 to be supported in the operating system. If you select Disabled, it disables and hides the USB 3.0 controller, and USB 3.0 connectors will work as...
  • Page 123 Table 3. Config menu items (continued) Menu item Submenu item Value Comments ® Power Intel SpeedStep • Disabled Select the mode of Intel technology SpeedStep technology at • Enabled runtime. (Intel SpeedStep mounted Mode for AC models only) Maximum Performance: •...
  • Page 124 Table 3. Config menu items (continued) Menu item Submenu item Value Comments • 1 minute power state after the • 2 minutes specified time in sleep • 5 minutes state. And it takes only • 10 minutes seconds to resume normal •...

  • Page 125: Date And Time Menu

    Table 3. Config menu items (continued) Menu item Submenu item Value Comments black button or Enter key during the power-on self-test (POST). CIRA Timeout 0-255 Set the timeout option for CIRA connection to be Note: The default value is established. Selectable 60 seconds.
  • Page 126 Table 4. Security menu items (continued) Menu item Submenu item Value Comments this function, no one but you can change any items in ThinkPad Setup. Password at • Disabled If you select and enable Password at unattended boot unattended boot, a password prompt is •...
  • Page 127 Table 4. Security menu items (continued) Menu item Submenu item Value Comments Security Chip Security Chip • Discrete TPM If you select Discrete TPM, you can use a Selection discrete TPM chip with TPM 1.2 mode. If you • Intel PTT select Intel PTT, you can use Intel Platform Trusted technology (PTT) with TPM 2.0 mode.
  • Page 128 Table 4. Security menu items (continued) Menu item Submenu item Value Comments Virtualization Intel Virtualization • Disabled If you select Enabled, a Virtual Machine Monitor Technology (VMM) can utilize the additional hardware • Enabled capabilities provided by Intel Virtualization Technology. Intel VT-d Feature •...

  • Page 129: Startup Menu

    Table 4. Security menu items (continued) Menu item Submenu item Value Comments Computrace Module • Disabled Enable or disable the UEFI BIOS interface to Activation activate the computrace module. Computrace • Enabled is an optional monitoring service from Absolute • Permanently Software.
  • Page 130 The following table lists the Startup menu items. Default values are in boldface. Note: Some items are displayed on the menu only if the computer supports the corresponding features. Table 5. Startup menu items Menu item Value Comments Boot Select the boot device when you press the power button to turn on the computer.

  • Page 131: Restart Menu

    Windows environment. When you install a new program, a device driver, or hardware, you might be informed to update the UEFI BIOS. For instructions on how to update the UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers Using system management This topic is primarily intended for the network administrators.

  • Page 132: Setting Management Features

    Wake on LAN The network administrator can turn on a computer from a management console by using the Wake on LAN feature. When the Wake on LAN feature is enabled, many operations, such as data transfer, software updates, and Flash updates of the UEFI BIOS, can be done remotely without remote attendance. The updating process can perform after normal working hours and on weekends, so that the users are not interrupted during work, and the LAN traffic is kept to a minimum.
  • Page 133 Checking the requirements for flash updates A network administrator can update the programs on your computer from a management console, if the following requirements are met: • The computer must be started over LAN. • The computer must be engaged in the Preboot eXecution Environment (PXE). •...
  • Page 134 User Guide...

  • Page 135: Chapter 9. Preventing Problems

    • Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

  • Page 136: Making Sure Device Drivers Are Current

    This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.

  • Page 137: Taking Care Of Your Computer

    For more information about how to use the System Update program, refer to the help information system of the program. Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it.

  • Page 138: Cleaning The Cover Of Your Computer

    Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, or hard disk drive or solid-state drive.
  • Page 139 Cleaning your computer keyboard To clean the computer keyboard, do the following: 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. Note: Avoid spraying cleaner directly onto the keyboard. 2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it.
  • Page 140 User Guide...

  • Page 141: Chapter 10. Troubleshooting Computer Problems

    If your computer is installed with the Windows 7 operating system, when you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media, which you can use to restore the hard disk drive to the factory default state. For more information, see “Performing backup and recovery operations”...

  • Page 142: Spills On The Keyboard

    • If you cannot turn off your computer by pressing and holding the power button, remove the ac power adapter and reset the system by inserting a straightened paper clip into the emergency-reset hole. To locate the reset hole, refer to “Bottom view” on page 6. After the computer is off, restart the computer.

  • Page 143: Errors Without Messages

    • Message: 0189: Invalid RFID configuration information area Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replaced, and the universally unique identifier (UUID) needs to be reinstalled. Have the computer serviced. •...

  • Page 144: Beep Errors

    1. Start Power Manager. 2. Click the Power plan tab, and then select Maximum Performance from the predefined power plans. • Problem: When I turn on the computer, nothing is displayed on the screen and the computer does not beep while starting up. Note: If you are not sure whether you heard any beeps, turn off the computer by pressing and holding the power button for four seconds or more.

  • Page 145: Memory Module Problems

    Memory module problems Print these instructions now and keep the instructions with your computer for reference later. If your memory module is not operating properly, check the following items: 1. Verify that the memory module is installed and seated correctly in your computer. It might be necessary to remove all added memory modules to test the computer with only the factory-installed memory modules, and then reinstall the memory module one at a time to ensure a proper connection.

  • Page 146: Bluetooth Problems

    • Problem: My computer is a Gigabit Ethernet model and I use a speed of 1000 Mbps, but the connection fails or errors occur. Solution: – Use Category 5 wiring and make sure that the network cable is securely connected. –...

  • Page 147: Problems With The Keyboard And Other Pointing Devices

    3. If you are using a Headset profile, select Bluetooth Hands-free Audio and click the Set Default button. If you are using an AV profile, select Stereo Audio and click the Set Default button. 4. Click OK to close the Sound window. •...

  • Page 148: Computer Screen Problems

    Computer screen problems • Problem: The screen is blank. Solution: Do the following: – Press F7 to bring up the image. – Press F6 to make the screen brighter. – If your computer is in sleep mode, press power button to resume from the sleep mode. –...

  • Page 149: External Monitor Problems

    External monitor problems • Problem: The external monitor is blank. Solution: To bring up the image, press F7 and select the desired monitor. If the problem persists, do the following: 1. Connect the external monitor to another computer to make sure that it works. 2.

  • Page 150: Audio Problems

    • Problem: The screen position on the external monitor is incorrect when that monitor is set for a high resolution. Solution: Sometimes, when you use a high resolution such as 1600x1200, the image is shifted to left or right on the screen. To correct this, first make sure that your external monitor supports the display mode (the resolution and the refresh rate) that you have set.

  • Page 151: Fingerprint Reader Problems

    If a quick charger is available, use it to charge the over-discharged batteries. If the batteries cannot be fully charged in 24 hours, call Lenovo Customer Service Center. • Problem: Your computer shuts down before the battery-status icon in the Windows notification area shows empty, or your computer operates after the battery-status icon in the Windows notification area shows empty.

  • Page 152: Power Problems

    If your computer does not run on battery power, check the following items: 1. If the batteries run out of power, attach ac power adapter to recharge the batteries. 2. If the batteries are charged but the computer does not run, call Lenovo Customer Service Center. A power button problem Problem: The system does not respond, and you cannot turn off the computer.

  • Page 153: Sleep And Hibernation Problems

    If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. 2. Go to the Microsoft Knowledge Base home page at http://support.microsoft.com/ and search for the error message.

  • Page 154: Problems With Drives And Other Storage Devices

    If the system still does not return from sleep mode, your system might stop responding and you might not be able to turn off the computer. In this case, you need to reset the computer. If you have not saved your data, it might be lost.

  • Page 155: Problems With Ports And Connectors

    Check that your computer has the minimum required memory to run the application. Refer to the manuals supplied with the application. Check the following: • The application is designed to operate with your operating system. • Other applications run correctly on your computer. •...
  • Page 156 User Guide...

  • Page 157: Chapter 11. Getting Support

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

  • Page 158: Using Diagnostic Programs

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 159: Purchasing Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
  • Page 160 User Guide...

  • Page 161: Appendix A. Regulatory Information

    Interest Group SIG. It supports the following profiles: • Advanced Audio Distribution Profile (A2DP) • Audio/Video Control Transport Protocol (AVCTP) • Audio/Video Distribution Transport Protocol (AVDTP) • A/V Remote Control Profile (AVRCP) • Basic Imaging Profile (BIP) • Basic Printing Profile (BPP) © Copyright Lenovo 2013, 2014...
  • Page 162 Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 163: Locating Wireless Regulatory Notices

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 164: Industry Canada Class B Emission Compliance Statement

    This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.

  • Page 165: Korea Class B Compliance Statement

    Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
  • Page 166 User Guide...

  • Page 167: Appendix B. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 168: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 169: Battery Recycling Information For Taiwan

    For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for the United States and Canada Appendix B. WEEE and recycling statements...
  • Page 170 User Guide...

  • Page 171: Appendix C. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 172: China Rohs

    China RoHS User Guide...

  • Page 173: India Rohs

    RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE).
  • Page 174 User Guide...

  • Page 175: Appendix D. Energy Star Model Information

    Windows Help and Support information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 176 3. Right-click your network adapter device, and click Properties. 4. Click the Power Management tab. 5. Clear the Allow this device to wake the computer check box. 6. Click OK. User Guide...

  • Page 177: Appendix E. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 178: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkPad ThinkVantage TrackPoint UltraConnect Intel and Intel SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries.

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