The information in this document does not alter the terms of your purchase agreement ® or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer.
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
product are zero. Before you remove the covers from a product equipped with a power cord, always make sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.
Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate Notice for built-in rechargeable batteries DANGER Do not attempt to replace the internal rechargeable lithium batteries. Contact Lenovo Support for factory replacement. Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging.
50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.
“Specifications” on page 11 • “Operating environment” on page 12 • “Lenovo programs” on page 12 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer.
Page 18
To access power plan settings, do the following: • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 12.
OK or Apply. • For Windows 8: Press the Windows key to go to the Start screen. Click Lenovo Settings ➙ Power. Then select the Enable USB charge from the computer battery even when the computer is off check box under Always on USB.
Page 20
Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.
Left-side view Figure 3. Left-side view Power connector USB 3.0 connector Fan louvers Mini DisplayPort connector Video Graphics Array (VGA) connector Power connector Connect the ac power adapter to the power connector to provide ac power to the computer and charge the battery.
Mini DisplayPort connector Use the mini DisplayPort connector to connect your computer to a compatible projector, external monitor, or high-definition television. For more information, see “Using the mini DisplayPort connector” on page 35. Bottom view Figure 4. Bottom view Bottom cover Emergency reset hole Speakers Bottom cover...
Status indicators The status indicators show the current status of your computer. Note: Your computer might have slight variations from the following illustrations. Speaker mute indicator When the speaker mute indicator is on, the speakers are muted. Microphone mute indicator When the microphone mute indicator is on, the microphones are muted.
There is no FCC ID or IC Certification number for the wireless communication cards shown on the enclosure of the computer. On some models, Lenovo provides you the information about the location of the FCC ID and IC Certification number label on the computer bottom cover assembly.
The wireless LAN card and the wireless WAN card (on some models) are located as shown. Certificate of Authenticity information The Certificate of Authenticity label is provided on models that are licensed to use a Windows 7 operating system. The licensed Windows version and product key associated with the computer are printed on this label.
Windows 8 Pro operating system, that license also permits you to use the Windows 7 Professional operating system in place of the Windows 8 Pro operating system if you prefer. Lenovo computers that are licensed for use with a Windows 8 operating system are shipped with the Windows 8 license key digitally encoded into the computer hardware.
• Integrated camera (on some models) • Integrated microphones • Multi-touch technology (on some models) Keyboard • 6-row keyboard (backlight function on some models) • Fn key function • TrackPoint pointing device and trackpad Interface • 4-in-1 digital media card reader •...
Lenovo ThinkVantage Tools. Then double-click a program icon to access the program. Note: If a program icon is dimmed in the navigation window of the Lenovo ThinkVantage Tools program, it indicates that you need to manually install the program. To install the program, double-click the program icon.
Page 29
Note: If you do not find the program you need in Control Panel, open the navigation window of the Lenovo ThinkVantage Tools program and double-click the dimmed icon to install the program you need. Then, follow the instructions on the screen.
Lenovo program to launch it. If a desired program is not in the list, click the plus icon +. • Press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, move the cursor to the top-right or bottom-right corner of the screen to display the charms.
• Lenovo QuickControl The Lenovo QuickControl program enables you to pair your smartphone with your computer so that you can use your smartphone to control your computer remotely, such as control the cursor, projection settings, and foreground applications of your computer.
Page 32
• Message Center Plus The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo, such as alerts on system updates and alerts on conditions that require your attention. • Mobile Broadband Connect The Mobile Broadband Connect program enables your computer to connect to the mobile broadband network through a supported wireless WAN card.
Page 33
• System Update The System Update program enables you to keep the software on your computer up-to-date by downloading and installing software update packages (Lenovo programs, device drivers, UEFI BIOS updates, and other third-party programs). Chapter 1...
“Using a flash media card” on page 38 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
Page 36
• To troubleshoot a wireless networking issue, go to http://www.lenovo.com/support/faq. • Take advantage of the networking features provided by the Access Connections program (on the Windows 7 operating system) or Location Awareness in the Lenovo Settings program (on the Windows 8 operating system).
Using the multi-touch screen This topic provides instructions on how to use the multi-touch screen that is available on some models. Tap on the screen with your fingertip to launch an application, select an item, or open a menu. Press and hold Press and hold an item or a blank area on the screen for a few seconds until an action occurs.
Page 38
Tasks Touch gestures (touch models only) Mouse actions To view the recently used applications Swipe in and out on the left edge. Move the pointer to the upper-left or select an application from the list corner of your screen, and then move it downward.
Page 39
Tasks Touch gestures (touch models only) Mouse actions To scroll through items, such as lists, Slide. Scroll the mouse wheel, move the pages, and photos scroll bar, or click the scroll arrow. To move an object Drag an item to the desired location. Click, hold, and drag an item.
Special keys Your computer has several special keys to help you work easily and effectively. Function keys and key combinations The keyboard has several function keys, which consist of the Fn key and the function keys • Enables or disables the Fn Lock function. When the Fn Lock function is disabled: The Fn Lock indicator is off (default mode).
• For Windows 7: Opens Control Panel. For Windows 8: Opens the Settings charm. • For Windows 7: Opens Windows Search. For Windows 8: Opens the Search charm. • Views all the programs that you have opened. • For Windows 7: Opens Computer. For Windows 8: Views all the programs. •...
Page 42
Using the TrackPoint pointing stick To use the TrackPoint pointing stick, apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard. Then you can move the cursor. But the pointing stick itself does not move. The speed at which the cursor moves depends on the pressure you apply to the pointing stick.
• For Windows 7: Start the Power Manager program and click the Battery tab. • For Windows 8, do one of the following: – Start the Lenovo Support program and click Battery Health – Start the Lenovo Settings program and click Power.
Using the ac power adapter The power to run your computer can come either from the lithium-ion (Li-ion) built-in battery, or from ac power through the ac power adapter. While you use ac power, the battery charges automatically. The ac power adapter that comes with your computer has two basic components: •...
To access power plan settings, do the following: • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 12.
– For Windows 7: Start the Power Manager program and then click the Power Plan tab. Then follow the instructions on the screen. For instructions on how to start the Power Manager program, see “Lenovo programs” on page 12. – For Windows 8: Right-click the battery status icon from the Windows notification area and click Power Options.
Page 47
• For Windows 7: Use the Access Connections program. For more information, see “Accessing Lenovo programs on the Windows 7 operating system” on page 12. • For Windows 8: Open the Lenovo Settings program and click Location Awareness. For more information, see “Accessing Lenovo programs on the Windows 8 operating system” on page 14.
Page 48
• Power to the wireless radio is on. The signal strength of the wireless connection is excellent. Access Connections icon status: • No location profile is active or none exists. • Current location profile is disconnected. • Current location profile is connected. Wireless status icon status •...
• No signal • Weak signal • Medium signal • Strong signal Access Connections icon status: • No location profile is active or none exists. • Current location profile is disconnected. • Current location profile is connected. Wireless status icon status: •...
2. In the Enable NFC area, slide to the right to enable the NFC feature. You can use the NFC feature with NFC supported programs, such as the Lenovo QuickCast program, the Lenovo QuickControl program, or the Lenovo QuickDisplay program.
Page 51
Note: If your computer cannot detect the external monitor, right-click on the desktop, then select Screen resolution. Click the Detect button. Setting the external monitor type To set the external monitor type, do the following: 1. Connect the external monitor to your computer, and then connect the monitor to an electrical outlet. 2.
Setting up a presentation To display information and make presentations, you can connect a data projector to your computer through the VGA connector on your computer. Note: It may take several seconds before the projector displays the image. If you do not see your desktop displayed after 60 seconds, try pressing F7 to switch between different display output locations.
To start the camera, do the following: • For Windows 7: Start the Communications Utility program. See “Accessing Lenovo programs on the Windows 7 operating system” on page 12. • For Windows 8: Click Camera from the Start screen.
– Configure the camera settings directly from the program that is using the camera. For details, see the help information system of the program. – Click Lenovo Settings from the Start screen. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
Page 55
4. Remove the card and store it safely for future use. Note: If you do not remove the card from your computer after you eject the card from the Windows operating system, the card can no longer be accessed. To access the card, you must remove it first, then insert it again. Chapter 2 Using your computer...
The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area. See “Accessibility information”...
Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.
Assistive technologies enable users to access information in the most appropriate way. Some of these technologies are already provided in your operating system. Others can be purchased through vendors, or accessed through the World Wide Web http://www.lenovo.com/healthycomputing. Assistive technologies Some accessibility technologies are available through the Accessibility Options program. Depending on your operating system, the number of accessibility options available varies.
• A quality carrying case that provides adequate cushion and protection • External storage device If you are traveling to another country, you might want to consider an ac power adapter for the country to which you are traveling. To purchase travel accessories, go to http://www.lenovo.com/accessories. User Guide...
Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.
ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
Page 64
If a user hard disk password has been set, but no master hard disk password has been, the user must enter the user hard disk password to access files and applications on the hard disk drive. • Master hard disk password The master hard disk password also requires a user hard disk password.
Lenovo cannot reset your passwords or recover data from the hard disk drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.
Enterprise editions of the Windows 7 operating system and Windows 8 operating system. See “Using Windows BitLocker Drive Encryption” on page 50. • Before you dispose of, sell, or hand over your computer, delete data stored on it. For more information, refer to “Notice on deleting data from your hard disk drive or solid-state drive”...
To set the security chip, you have to start Client Security Solution, and follow the instructions on the screen. Note: If Client Security Solution is not preinstalled on your computer, download and install it from http://www.lenovo.com/support. Then follow the instructions on the screen. Tips on using the security chip •...
Page 68
Indicator behavior of the fingerprint reader Indicator Description Solid green The fingerprint reader is ready to swipe. Blinking green once The fingerprint is being authenticated or has been authenticated. Blinking green The fingerprint reader is ready to swipe in power-on authentication state. Blinking amber The fingerprint could not be authenticated.
Page 69
If you forget your hard disk password, Lenovo cannot reset your password or recover data from the hard disk drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.
To set an item on the fingerprint submenu, do the following: 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Fingerprint by using the directional keys. 3. Press Enter. The Fingerprint submenu is displayed. 4.
• Formatting your hard disk drive or solid-state drive, using the software for initializing it. • Using the recovery program provided by Lenovo to bring the hard disk drive or solid-state drive back to the factory default settings. These operations, however, only change the file location of the data; they do not delete the data itself. In other words, the data retrieval processing is disabled under an operating system such as Windows.
• “Recovery overview for the Windows 7 operating system” on page 57 • “Recovery overview for the Windows 8 operating system” on page 62 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system. Notes: •...
Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.
To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Creating a rescue medium To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 100.
Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one of the following: • Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue medium”...
To reset your computer to the factory default settings, do the following: 1. Move your cursor to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ General. 2. In the Remove everything and reinstall Windows section, click Get started. Then click Next to confirm the operation.
Page 80
Note: Ensure that your computer is connected to ac power. 1. Move your cursor to the top-right or bottom-right corner of the screen to display the charms, and click Search. 2. Type recovery in the Search field and click Settings. Then click Create a recovery drive. 3.
Installing or replacing the SIM card Before you start, print these instructions. SIM card is a small plastic card with an Integrated Circuit (IC) chip mounted on one side of the card. If your computer supports wireless WAN connections, your computer might require a SIM card to establish wireless WAN connections.
5. Install a new SIM card into the tray. 6. Insert the tray into the computer. 7. Reconnect the ac power adapter and all cables. Replacing the base cover assembly Before you start, print these instructions. Note: Depending on the model, your computer might look slightly different from the illustrations in this topic. To replace the base cover assembly, do the following: 1.
4. Reinstall the new base cover assembly and tighten the screws. 5. Turn the computer over again. Connect the ac power adapter and all cables. Note: If you remove the base cover assembly when your computer is connected to ac power, there might be a risk of short circuits.
Page 85
• Never remove the hard disk drive or solid-state drive while the computer is operating, in sleep mode, or in hibernation mode. To replace the hard disk drive or solid-state drive, do the following: 1. Disable the built-in batteries. See “Disabling the built-in batteries” on page 65. 2.
Page 86
6. Remove the cable bracket. 7. Disconnect the cable from the system board. 8. Disconnect the cable from the hard disk drive or solid-state drive. User Guide...
Page 87
9. Detach the bracket of the hard disk drive or solid-state drive. 10. Attach the bracket to the new hard disk drive or solid-state drive. 11. Connect the cable to the hard disk drive or solid-state drive. 12. Connect the cable to the system board. Chapter 6 Replacing devices...
Page 88
13. Install the cable bracket. 14. Install the new hard disk drive or solid-state drive. 15. Install the screws to secure the cable bracket and the hard disk drive or solid-state drive. User Guide...
Replacing a memory module Before you start, print these instructions. Increasing memory capacity is an effective way to make programs run faster. You can increase memory capacity by replacing or adding a memory module. Note: The operating speed of the memory module has dependency on the system configuration. In some conditions, the memory module in your computer might not be able to operate at the maximum speed.
5. Place the notched end of the new memory module toward the contact edge side of the memory slot, and insert the memory module into the slot at an angle of about 20 degrees. Pivot the memory module downward until it snaps into place .
Page 91
4. If a tool is provided with the new card to help you disconnect cables, use the tool to disconnect the cables from the old card. If no such a tool is provided, hold the cable connector with your fingers and gently disconnect each cable from the old card.
Page 92
7. Align the notched edge of the new wireless LAN card with the key in the slot. Then carefully insert the card into the slot. 8. Pivot the new wireless LAN card downward and then install the screw to secure the card in place 9.
Replacing an M.2 wireless WAN card Before you start, print these instructions. DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outlet on the wall. DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot.
Page 94
5. Remove the screw . The card is released from the secured position and pivots upward 6. Carefully remove the wireless WAN card out of the slot. 7. Align the notched edge of the new wireless WAN card with the key in the slot. Then carefully insert the card into the slot.
Page 95
8. Pivot the new wireless WAN card downward and then install the screw to secure the card in place 9. Connect the antenna cables to the new wireless WAN card. Ensure that you connect the red cable to the main connector on the card, and the blue cable to the auxiliary connector on the card. 10.
Type the number of the fix module in the search field, then click Search. 7. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support 8.
USB 3.0 driver. To download the latest device drivers, do the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers. 2. Select your product name to view all the device drivers for your computer. 3. Select the device drivers you that you need, and follow the instructions on the screen.
Note: Default values are in boldface. 4. To change other configurations, press the Esc key to exit the submenu and return to the parent menu. 5. When you complete the configuration, press the F10 key to save and exit. You also can select the Restart tab in the ThinkPad Setup menu, and restart your computer with one of the provided options.
Page 101
Table 4. Config menu items (continued) Menu item Value Submenu item Comments enabled with any power sources. Notes: • The magic packet type Wake on LAN requires ac power. • The Wake on LAN function does not work when a hard disk password is set.
Page 102
Table 4. Config menu items (continued) Menu item Value Submenu item Comments appropriate USB 3.0 or USB 2.0 connectors. If you select Enabled, it enables USB 3.0 mode and allows USB 3.0 to be supported in the operating system. If you select Disabled, it disables and hides the USB 3.0 controller, and USB 3.0 connectors will work as...
Page 103
Table 4. Config menu items (continued) Menu item Value Submenu item Comments ® Power Intel SpeedStep • Disabled Select the mode of Intel technology SpeedStep technology at • Enabled runtime. (Intel SpeedStep mounted Mode for AC models only) Maximum Performance: •...
Page 104
Table 4. Config menu items (continued) Menu item Value Submenu item Comments power state after the • 2 minutes specified time in sleep • 5 minutes state. And it takes only • 10 minutes seconds to resume normal • 15 minutes operation.
Table 4. Config menu items (continued) Menu item Value Submenu item Comments key during the power-on self-test (POST). 0-255 CIRA Timeout Set the timeout option for CIRA connection to be Note: The default value is established. Selectable 60 seconds. second values are from 1 to 254.
Page 106
Table 5. Security menu items (continued) Menu item Value Submenu item Comments Password at • Disabled If you select and enable Password at unattended boot unattended boot, a password prompt is • Enabled displayed when the computer is turned on, from either a power-off state or hibernation state, by an unattended event such as a Wake on LAN attempt.
Page 107
Table 5. Security menu items (continued) Menu item Value Submenu item Comments Security Chip Security Chip • Discrete TPM If you select Discrete TPM, you can use a Selection discrete TPM chip with TPM 1.2 mode. If you • Intel PTT select Intel PTT, you can use Intel Platform Trusted technology (PTT) with TPM 2.0 mode.
Page 108
Table 5. Security menu items (continued) Menu item Value Submenu item Comments Virtualization Intel Virtualization • Disabled If you select Enabled, a Virtual Machine Monitor Technology (VMM) can utilize the additional hardware • Enabled capabilities provided by Intel Virtualization Technology. Intel VT-d Feature •...
Table 5. Security menu items (continued) Menu item Value Submenu item Comments Anti-Theft Intel AT Module • Disabled Enable or disable the UEFI BIOS interface to Activation activate the Intel AT module, which is an optional • Enabled anti-theft service from Intel. •...
Page 110
• If you are using the BitLocker drive encryption, do not change the startup sequence. BitLocker drive encryption locks the computer from starting once detects the change of startup sequence. To change the startup sequence temporarily so that the computer starts from a desired drive, do the following: 1.
Windows environment. When you install a new program, a device driver, or hardware, you might be informed to update the UEFI BIOS. For instructions on how to update the UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers Using system management This topic is primarily intended for the network administrators.
Your computer is designed for manageability, so that you can redirect more resources to better meet your business objectives. This manageability, known as Total Cost of Ownership (TCO), enables you to remotely operate client computers in the same way as you operate your own computer, such as turning on a client computer, formatting a hard disk drive, and installing a program.
Page 113
Enabling or disabling the Wake on LAN feature When the Wake on LAN feature is enabled and the computer is connected to a LAN, the network administrator can start the computer remotely from a management console, using a remote network-management program. To enable or disable the Wake on LAN feature, do the following: 1.
• Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.
This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.
For more information about how to use the System Update program, refer to the help information system of the program. Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it.
Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, or hard disk drive or solid-state drive.
Page 119
Cleaning your computer keyboard To clean the computer keyboard, do the following: 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. Note: Avoid spraying cleaner directly onto the keyboard. 2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it.
If your computer is installed with the Windows 7 operating system, when you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media, which you can use to restore the hard disk drive to the factory default state. For more information, see “Performing backup and recovery operations”...
• If you cannot turn off your computer by pressing and holding the power switch, remove all sources of power from the computer and reset the system by inserting a straightened paper clip into the emergency reset hole. To locate the reset hole, refer to “Bottom view” on page 6. After the computer is off, restart the computer by pressing the power button.
Page 123
Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check security settings, Press F10 and then press Enter to restart the system. If you still have a problem, have the computer serviced. •...
Solution: The thermal sensor has problem. Shut down the computer immediately and have the computer serviced. Errors without messages • Problem: My screen keeps blanking when I do not want it to. Solution: If your computer is preinstalled with the Windows 7 operating system, you can disable any system timers, such as the LCD turn-off timer or the blank timer by doing the following: 1.
Beep errors Table 7. Beep errors Problem Solution One short beep, pause, three short beeps, pause, three Have the computer serviced. more short beeps, and one short beep One long and two short beeps The video function has a problem. Have the computer serviced.
3. Click Update Driver Software, and then follow the instructions on the screen. – The switch port and the adapter have the same duplex setting. If you configured the adapter for full duplex, make sure that the switch port also is configured for full duplex.
Note: Some models do not have a wireless WAN card. Bluetooth problems Note: Check your connection anytime and make sure that no other Bluetooth-enabled device is searching for the device to which you want to connect. Simultaneous searching is not allowed in the Bluetooth connection. •...
2. Click Keyboard. 3. Select the Hardware tab. In the Device Properties pane, make sure that you see this message: Device Status: This device is working properly. If keys on the keyboard still do not work, have the computer serviced. •...
• Problem: Incorrect characters are displayed on the screen. Solution: Did you install the operating system or program correctly? If they are installed and configured correctly, have the computer serviced. • Problem: The screen stays on even after you turn off your computer. Solution: Press and hold the power button for four seconds or more to turn off your computer;...
Solution: Did you follow the correct procedure when installing the operating system or program? If you did, have the external monitor serviced. • Problem: The Extend desktop function does not work. Solution: Enable the Extend desktop function. See “Using dual displays” on page 36. •...
Note: In the Volume Mixer window of Realtek HD Manager, a check mark by the entry for a device, such as speakers for a playback device, or a built-in microphone for a recording device, shows that the device has been selected. •...
2. Connect the ac power adapter to the computer and let it charge. If a quick charger is available, use it to charge the over-discharged built-in battery. If the built-in battery cannot be fully charged in 24 hours, call Lenovo Customer Service Center to have it serviced.
If your computer does not run on battery power, check the following items: 1. If the battery runs out of power, attach ac power adapter to recharge the battery. 2. If the battery is charged but the computer does not run, call Lenovo Customer Service Center to have it serviced.
without attaching the external monitor or turning it on, and the computer display remains blank, press F6 to bring up the computer display. • Problem: The computer does not return from sleep mode, or the system status indicator (illuminated ThinkPad logo) blinks slowly and the computer does not work. Solution: If the system does not return from sleep mode, it might have entered sleep or hibernation mode automatically because the battery is depleted.
A solid-state drive problem Problem: When you compress files or folders by use of the data compression function in Windows, and then decompress them, the process of writing to or reading from the files or folders is slow. Solution: Apply the disk defragmentation tool in Windows for faster access to the data. A software problem Problem: An application does not run correctly.
Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Eurasian compliance mark Appendix A. Regulatory Information...
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for the United States and Canada Appendix B. WEEE and recycling statements...
(RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).
Windows Help and Support information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
Page 154
3. In the Device Manager window, expand Network adapters. 4. Right-click your network adapter device, and click Properties. 5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK. User Guide...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkPad ThinkVantage TrackPoint UltraConnect Intel and Intel SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries.
Need help?
Do you have a question about the ThinkPad X240s and is the answer not in the manual?
Questions and answers