Package Contents
Ooma
Charging
AC Adapter
HD2 Handset™
Cradle
Getting Started
You're just a few quick steps from making and receiving calls on your
new Ooma HD2 Handset. This handset is the perfect companion to
the Ooma Telo™—you'll be able to access all Ooma features and
even unlock new functionality! Before you begin, please make sure
that your Ooma Telo is installed and operating properly, as your new
handset cannot be set up without a functioning Telo.
Step 1
Insert Batteries
Remove the battery cover located on the
back of the handset by sliding it away
Ooma HD2
from the center of the device. Insert the
two rechargeable AA batteries, making
Handset
sure that you align the flat end against
™
the springs. Replace the battery cover by
sliding it in the opposite direction.
Quick Start Guide
WARNING: If you need to replace
the batteries included with your
handset, use only rechargeable
Nickel Metal-Hydride (Ni-MH)
batteries. Other types of batteries may
damage the handset or create a risk of fire.
700-0118-303
Charge the Handset
Step 2
Plug the AC adapter into a power outlet
and then connect the AC adapter cable
to the charging cradle. Put the handset
on the cradle.
When the handset is on its cradle, it will
show a lightning bolt in the battery icon
when it is charging.
We recommend that you leave the hand-
2 AA Batteries
set on the cradle for 30 minutes before
(rechargeable)
proceeding to the next step. The handset
requires 10 hours to fully charge.
Step 3
Register the Handset
Press the
key on your Ooma Telo
and hold it down for three seconds to
activate registration mode. When the
handset detects the Telo, press the
soft key to proceed.
YES
Once the handset is successfully
registered, the home screen will be
displayed.
Each Ooma Telo supports up to four
Ooma HD2 Handsets.
IMPORTANT: The Ooma HD2 Handset is not compatible with
the first-generation Ooma Telo Handset. If you wish to switch
from using the original Ooma Telo Handset to the new Ooma
HD2 Handset, you must first dial
on a phone
connected to your Ooma Telo. The Telo will reboot and download a new
version of software. The upgrade will take about 5 minutes to complete.
Once the Telo is back in service, repeat Step 3. The Telo will now connect
to your HD2 Handsets. Any older Telo Handsets will no longer work.
1
Quick Reference
After the handset is registered to your Telo, it will display a home
screen similar to the one pictured below.
Earpiece
Display screen
Left soft key
Right soft key
Left soft key
Headset jack
Navigation pad
Select key
Answer key
Hangup key
Menu key
Speakerphone
Redial
Microphone
2
3
Home Screen
Navigating the User Interface
Your Ooma HD2 Handset has an
easy-to-use interface that puts
the most common features at your
fingertips while still letting you access
Status bar
all the advanced features the handset
is capable of.
Accessing the main menu
Press the
Date and
home screen.
time
To select an item
Use the navigation pad to scroll
Handset
through a menu until you have
name
highlighted the item you want, then
press the center Select key.
Voicemail
indicator
Right soft key
label
label
Main Menu Options
Signal Strength Indicator
Mute Indicator
The following options are available from the main menu:
Signal bars show the connection
Displays whether the
strength to the Ooma Telo
microphone is muted
Battery Indicator
Missed Call Indicator
Shows the battery charge level.
Displays when you have
A lightning bolt will flash when
missed calls to review
the batteries are charging
Ringer Off Indicator
Line Indicators
Displays when the ringer
Shows which line or lines are
volume is turned off
currently in use
(this phone will not ring)
Speakerphone Indicator
Do Not Disturb Indicator
Shows whether the speakerphone
Displays when Do Not
functionality is engaged
Disturb mode is enabled (no
phones will ring)
HD Indicator
Displays when you have
established an HD-quality call
4
Using the soft keys
There are two context-sensitive soft
keys just under the display. Shortcuts
to popular functions are assigned to
these keys. The handset will update
the label above the keys as you use
the phone. Press the appropriate soft
key to invoke the assigned function.
key from the
Accessing other options
To see a list of all available functions
on a screen, press the Options soft
key.
To exit a menu
Press the
key or left on the
navigation pad to go back one menu
level. Press
to exit all menus.
Voicemail
— Listen to and
manage your voicemail
Intercom
— Intercom to or
monitor other handsets
Services
— Engage features
like Do Not Disturb
Phonebook
— Browse and
search your contacts
Favorites
— Speed dial your
friends and family
Call logs
— Access a list of
your recent phone calls
About
— Information about
your Ooma system
Settings
— Configure your
phone preferences
5
Need help?
Do you have a question about the HD2 and is the answer not in the manual?
Questions and answers