HETEC V-Switch quad II Installation And Operation Manual
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HETEC V-Switch quad II Installation And Operation Manual

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V-Switch quad II
Installation and Operation Manual
HETEC Datensysteme GmbH
Landsberger Straße 65
82110 Germering, Germany
Tel.: +49 (0)89 - 89 43 67 - 0
Fax: +49 (0)89 - 89 43 67 - 99
Email: info@hetec.de
Web: www.hetec.de

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  • Page 1 V-Switch quad II Installation and Operation Manual HETEC Datensysteme GmbH Landsberger Straße 65 82110 Germering, Germany Tel.: +49 (0)89 - 89 43 67 - 0 Fax: +49 (0)89 - 89 43 67 - 99 Email: info@hetec.de Web: www.hetec.de...
  • Page 2 Version 1.00a Subject to amendments, errors excepted. This document or excerpts thereof may be reproduced only with HETEC‘s prior written approval. All rights reserved. HETEC Datensysteme GmbH, Landsberger Straße 65, 82110 Germering, Germany V-Switch quad II - Installation and Operation Manual...

  • Page 3: Table Of Contents

    OSD MODE - PIP - START OSD CONFIGURATION - BACKUP - RECALL - FACTORY RESET OSD CONSOLE - VIDEO OUTPUT - LAYOUT / LANGUAGE - TOUCHSCREEN - FADE - MULTI MONITOR - EDID V-Switch quad II - Installation and Operation Manual...
  • Page 4 MAINTENANCE AND REPAIR - TECHNICAL SUPPORT ANNEX DECLARATION OF CONFORMITY FCC DECLARATION KEYBOARD COMMANDS DEVICE CONFIGURATION PROGRAM FIRMWARE UPDATE SERIAL CABLE DCP-XML REMOTE CONTROL SUPPORTED TOUCH SCREEN CONTROLLER SUPPORTED VIDEO INPUT SUPPORTED VIDEO OUTPUT CASCADING DELIVERABLES V-Switch quad II - Installation and Operation Manual...
  • Page 5 INTRODUCTION FEATURES Thank you for choosing V-Switch quad II from HETEC. This product represents the latest state-of-the-art tech- nology in keyboard-video-mouse (KVM) switching. The V-Switch quad II‘s key advantage over conventional KVM switches is that it allows you to simultaneously display and administer 4 computers on a single console. It combines key features of a high-end KVM switch and a digital multiviewer scaling and converting videos at both inputs and output.
  • Page 6 Any combination of VGA and DVI at all standard resolutions is possible at inputs and output. Analog video input is converted to digital. If an analog display is connected, V-Switch quad II converts the digital signal to analog at the output. Internally, V-Switch quad II processes video purely digital guaranteeing best digital image quality.
  • Page 7 Internal AC adapter, 100 to 240V 50/60 Hz Power consumption: 40 watts Operating temperature: 5 to 45°C Storage temperature: -10 to 60 °C Rel. humidity: 5 to 65% non-condensing *(at WUXGA: reduced blanking only - WUXGAr) V-Switch quad II - Installation and Operation Manual...
  • Page 8 Unplug the device or disconnect the power supply. Cables: Only use the cables supplied by HETEC together with the device. Damage resulting from the use of third-party cables is not covered by warranty. Take care not to create tripping hazards when laying cables.

  • Page 9: Front Panel

    HARDWARE FRONT PANEL The V-Switch quad II front panel has seven status indicators (LEDs) and seven buttons. Buttons 1 to 4 switch between channels, LEDs 1 to 4 indicate the status of the individual channels. Full, Quad and PiP buttons and LEDs are used to switch and indicate display modes and other functions, e.g. open the OSD menu etc.

  • Page 10: Push Buttons

    The selection window closes upon expiry of the channel selection timeout period. Channel selection timeout is configured in OSD under SYSTEM QUAD MODE. Use the “Time out of channel selection:” menu item to define how long the selector is to be displayed. V-Switch quad II - Installation and Operation Manual...

  • Page 11: Additional Button Functions

    Simultaneously press Quad and PiP buttons for longer than one second to open the OSD menu. Note: While the OSD menu is open, the active computer can still be operated by mouse. OSD Menu V-Switch quad II - Installation and Operation Manual...

  • Page 12: Rear Panel

    Plug for enclosed power cable. 2 - Reset Press this button, using a suitable pointed object (e.g. ballpoint pen), for an entire reset of V-Switch quad II. Note: Due to the “keep alive” function of keyboard and mouse, turning power off/on resets only the video circuit.
  • Page 13 5. - RS 232 / RJ45 port Connect external serial control devices to this RJ-45 port to operate V-Switch quad II remotely, e.g. connect to this port to access the OSD menu from a computer using the ConfDev device configuration tool (see page 67).
  • Page 14 INSTALLATION V-Switch quad II is best located as close as possible to the sources / computers to reduce the length of cables. By default, V-Switch quad II is delivered as desktop version. Using the rack mount kit supplied, it may also be mounted in a 19”...
  • Page 15 - Switch off the computer and disconnect keyboard, monitor and mouse. - Connect keyboard and mouse ports of V-Switch quad II to the computer ports either with a single USB cable or via the PS/2 interface (use the Y cable) up to 5 meters. For greater distances use a KVM or USB extender.

  • Page 16: On Screen Display

    USB PORT STATUS Shows USB 2.0 matrix status CHANGE Switch to / Switching mode / Device name HELP HOTKEY List of keyboard commands INFO Revision level – firmware / hardware CONTACT Contact information V-Switch quad II - Installation and Operation Manual...
  • Page 17 Press the Quad / exit button to return to the previous page (higher menu level) or exit the OSD. Changed settings are saved automatically. Note: Keyboard commands are possible while the OSD window is open. To activate hotkey commands, use the CTRL key instead of the currently set hotkey (page 65f). V-Switch quad II - Installation and Operation Manual...

  • Page 18: Hotkey

    The command mode is indicated by LED flashing on the console keyboard. Default setting: Multiple Hotkey: CTRL + ALT Note: For a list of hotkeys to operate V-Switch quad II see Annex page 65f. V-Switch quad II - Installation and Operation Manual...

  • Page 19: Hotmouse Function

    Use the arrow keys to navigate in the SYSTEM menu to the entry HOTMOUSE and press ENTER/SELECT to open the HOTMOUSE window. Hotmouse is an exclusive function that comes with HETEC V-Switch quad II. It works with your standard mouse or trackball.

  • Page 20: Quad Mode

    Alternatively, press front button „Quad”. Press hotkey + arrow key to switch the selector (active channel) from one channel to the next. After expiry of the selector timeout, the selector closes. V-Switch quad II - Installation and Operation Manual...

  • Page 21: Osd Position

    Use arrow keys to navigate in the SYSTEM menu to the entry OSD LANGUAGE and press ENTER/SELECT to open the OSD LANGUAGE window. Set OSD LANGUAGE to either Deutsch (German), Español (Spanish), or English (default: English). V-Switch quad II - Installation and Operation Manual...

  • Page 22: Security - Security Levels

    Enter the desired security level (0 to 8) under “Select security level”. SECURITY LEVEL 0 This is the default setting of V-Switch quad II. All settings are allowed and all functions are enabled. V-Switch quad II - Installation and Operation Manual...
  • Page 23 MODE START (see page 31). This configuration will be maintained when V-Switch quad II is reset, in case of power failure, or when power is turned off and on again. SECURITY LEVEL 8 Security level 8 allows you to work only on one channel (computer) in a predefined display mode (Quad, Fullscreen or PiP mode).
  • Page 24 As security level 2, with the following additional settings in the OSD: SYSTEM DISABLE CHANNEL CONSOLE MULTIMONITOR / VIDEO OUTPUT VIDEO DVI/VGA COMPUTER MOUSE / RESET PS/2 - Switch video output to VGA (using hotkey ‘V’ or front panel buttons 1+2) V-Switch quad II - Installation and Operation Manual...

  • Page 25: Test Pattern

    V-Switch quad II’s video output. It is recommended to use all available test patterns for the test procedure. To exit TEST PATTERN mode, use the front panel buttons „Quad” „Full” or „PiP” or hotkey commands accordingly. V-Switch quad II - Installation and Operation Manual...

  • Page 26: Disable Channel

    Fullscreen mode For example, if you have connected three computers (channel 1 to 3) to V-Switch quad II, use the arrow keys to navigate to the number 3 and confirm by pressing ENTER/SELECT.
  • Page 27 Default setting is “off”, which prevents any external CONTROL. Use a serial cable to connect a control unit to the RS 232 port (RJ 45) on the V-Switch quad II rear panel. To synchronize several devices, special Y cables are required.

  • Page 28: Example Of Dcp Control

    (see example on page 70) Important: Each time you restart a V-Switch quad II set to synchronize, it will send all its settings to the next connected device. This process also takes place after activating synchronize in the OSD menu.

  • Page 29: Example Of Dcp Synchronization

    To synchronize, V-Switch quad II 1 sends every change in settings as a DCP message via the serial Y cable to the RX input of V-Switch quad II 2. V-Switch quad II 2 adopts the settings and sends a DCP message via TX output over the Y cable to the RX input of V-Switch quad II 3.

  • Page 30: Security Levels

    DCP up to the specified protection level. Maximum security level for: CONSOLE CHANNEL VIDEO CHANNEL VIDEO LAYOUT PIP LAYOUT PIP SIZE PIP OFFSET PIP ZOOM PIP CHANNEL DUAL CHANNELS (L/R) PIP SCAN TIME V-Switch quad II - Installation and Operation Manual...
  • Page 31 Use this option to change the position of PiP images. PiP images can be moved vertically to any position on the screen’s right hand margin. Note: All settings also possible via Hotmouse Menu, see page 54. V-Switch quad II - Installation and Operation Manual...
  • Page 32 ON SCREEN DISPLAY OSD - MODE - PIP PIP Display Modes V-Switch quad II offers the following PiP modes: PIP display mode triple: All other video sources are displayed (three PiP images) Triple gap: PiP images are displayed with a gap in place of the active channel.
  • Page 33 One channel is selected to be displayed as permanent full image (active channel). Only the PiP can be switched. Press front panel buttons 1, 2, 3, or 4 to switch the full image. V-Switch quad II - Installation and Operation Manual...
  • Page 34 OSD, hotkeys or front buttons. Single scan: Within a PiP image, the three other video sources are displayed one after the other; the delay can be set to between one and nine seconds. V-Switch quad II - Installation and Operation Manual...

  • Page 35: Start

    This feature allows you to define the start configuration, i.e. the display mode (Quad, Fullscreen, or PiP), active channel, and PiP settings which V-Switch quad II uses after a reset or when the system is powered up. When the START menu is called up, the current start configuration is displayed. To modify your start configuration, change parameters in the channel, mode, and PiP fields.

  • Page 36: Recall

    Use arrow keys to navigate in the CONFIGURATION menu to the entry RECALL and press ENTER/SELECT to open the RECALL window. Use this feature to replace the current settings with the last configuration saved using the BACKUP command. V-Switch quad II - Installation and Operation Manual...

  • Page 37: Factory Reset

    Use arrow keys to navigate in the CONFIGURATION menu to the Factory Reset and press ENTER/SELECT to open the DEFAULTS window. Use this function to reset the current settings of V-Switch quad II to the factory default configuration. All four input EDIDs are also reseted to their default values.

  • Page 38: Video Output

    EDID data. Choose the EDID menu item to check whether the connected monitor provides this data. If the monitor does not offer this data, V-Switch quad II sets VGA mode (640x480@60Hz) as default and activates Sync on Green.

  • Page 39: Layout / Language

    Use arrow keys to navigate in the CONSOLE menu to the entry KEYBOARD and press ENTER/SELECT to open the KEYBOARD window. Set the keyboard layout to the desired language, English, Deutsch (German), Español (Spanish), Français (French), Italiano (Italian) or Japanese. V-Switch quad II - Installation and Operation Manual...

  • Page 40: Touchscreen

    To control V-Switch quad II using a touchscreen, connect the touchscreen to V-Switch quad II by connecting the VGA or DVI cable from the V-Switch quad II monitor port to the input of the touchscreen. Connect the USB port of the touchscreen to the V-Switch quad II console USB port. Please see page 8ff for a description of the V-Switch quad II ports.
  • Page 41 By clicking outside the Hotmouse Menu, you can open the Hotmouse Cursor to enlarge and reposition PiPs (only in PiP mode), and switch channels (see page 54ff for a description of the Hotmouse function). After you are finished using the Hotmouse Cursor, the Hotmouse Menu will reopen. V-Switch quad II - Installation and Operation Manual...

  • Page 42: Fade

    TOUCHSCREEN (continued) Mouse position Absolute mouse position V-Switch quad II works best together with touchscreens when using absolute mouse positioning mode with the connected computers. To enable absolute mouse positioning mode, use the menu COMPUTER MOUSE in the OSD (see page 46).

  • Page 43: Multi Monitor

    MULTI MONITOR window. Multi Monitor is used if computers with multiple video output are connected to V-Switch quad II but only one keyboard and mouse to operate the computer. If you use graphics cards with multiple video outputs, you must assign the computer’s mouse and keyboard to the corresponding video output (channels 1-4).

  • Page 44: Edid

    EDID (Extended Display Identification Data) is a VESA standard data format that contains basic information about a monitor and its capabilities. This information is stored in the monitor by the manufacturer and can be read by V-Switch quad II or graphics card via a monitor cable’s Display Data Channel (DCC) interface.

  • Page 45: Input Status

    If there is no signal at this input, the analog signal input will be checked. This function can be used to connect e.g. 8 sources (4x VGA + 4x DVI) via Y-cables to V-Switch quad II. V-Switch quad II - Installation and Operation Manual...

  • Page 46: Brightness

    AUTO/MAN field and set MAN for manual. Use the “+” or “-” keys in the value field to adjust the vertical position between –20 and +20, and the horizontal position between –63 and +63. V-Switch quad II - Installation and Operation Manual...

  • Page 47: Screen Width

    Use arrow keys to navigate in VIDEO menu to the PHASE line and press ENTER/SELECT to open the PHASE window. Incorrect phase (sampling time of pixel color value) may result in blurring, bad contrast, or poor legibility. Use this setting to adjust phase. V-Switch quad II - Installation and Operation Manual...

  • Page 48: Format

    Quad mode. By default, „fit to screen” is disabled to display each source in its native aspect ratio in all display modes (Quad, PiP, Full) of V-Switch quad II. V-Switch quad II - Installation and Operation Manual...
  • Page 49 Provided appropriate PiP size (20%) is set, PiP images are thus placed entirely outside the full screen channel. No screen content is overlapped. All content of all souces is visible. V-Switch quad II - Installation and Operation Manual...

  • Page 50: Keyboard

    For USB ports, you may specify absolute or relative mouse positioning. Choose absolute mouse positioning if a device is connected to the console that supports absolute coordinates, such as graphic trays, screen pads or KVM extenders (HETEC V-Trans I or V-IP). V-Switch quad II - Installation and Operation Manual...

  • Page 51: Reset Ps/2

    This window presents an overview of the status of the input EDIDs and the display EDID. Use arrow keys to select one EDID and press ENTER/SELECT to open the window with detailed settings for this EDID. V-Switch quad II - Installation and Operation Manual...
  • Page 52 “Signal“ and press ENTER/SELECT to switch between analog or digital. This setting specifies whether the EDID should identify the V-Switch quad II as an analog or digital device. Usually it is safe to leave this setting at “digital”.
  • Page 53 EDID to input 4 WRITE TO ALL INPUTS write the monitor EDID to all inputs Note: The content of the input EDIDS can be reset to default by the OSD function CONFIGURATION / FACTORY RESET. V-Switch quad II - Installation and Operation Manual...
  • Page 54 Connect a single finger printer to log in on all four computers connected to V-Switch quad II; or connect a memory stick to copy data from one computer to the stick, and from the stick to another computer connected to V-Switch quad II: Data can be copied between computers without beeing networked.

  • Page 55: Switching Mode

    When switching channel/computer this USB device/port will automatically be switched to the activated channel/computer. Note: After power on, all USB devices are disconnected from computers except devices with switching mode “automatically with active channel”. V-Switch quad II - Installation and Operation Manual...

  • Page 56: Change Name

    Use hotkey + „u” (by default: hotkey = Ctrl + Alt) to quickly access the USB DEVICE 1-4 menu. This allows quick access to this menu when switching manually. To directly open the switching menu of e.g. USB device/port 1 use hotkey + „F1” (by default: hotkey = Ctrl + Alt). V-Switch quad II - Installation and Operation Manual...

  • Page 57: Hotkey

    The HELP / ABOUT windows show the current revision levels of V-Switch quad II hardware and firmware. The HELP / CONTACT window contains information on how to contact HETEC support. For contact info see also page 62. V-Switch quad II - Installation and Operation Manual...
  • Page 58 HOTMOUSE - ACTIVATING HOTMOUSE CURSOR HOTMOUSE Hotmouse is an exclusive function offered by HETEC V-Switch quad II. It works with your standard mouse or trackball. Similar to using hotkeys on your keyboard, Hotmouse is a quick and comfortable way to operate V-Switch quad II simply with your standard mouse, trackball, or touch screen.
  • Page 59 Hotmouse Cursor in the respective channel field (1 to 4) and press the left mouse button. Note: When you move into another channel field, the channel number in the Hotmouse Cursor changes. Example: Switch active channel from 1 to 3 V-Switch quad II - Installation and Operation Manual...
  • Page 60 PiPs to the desired vertical position. Note: As soon as the Hotmouse Cursor moves over a PiP image, its appearance changes (arrows, channel number). Example: Move PiP images upwards. V-Switch quad II - Installation and Operation Manual...
  • Page 61 As soon as the Hotmouse Cursor moves to the left edge of the PiP image area, its appearance changes (horizontal arrows, channel number). Scaling PiP images up Hold left mouse button Scaling PiP images down Hold left mouse button V-Switch quad II - Installation and Operation Manual...

  • Page 62: Activating

    Clicking on the I I arrow symbols sets the minimum or maximum value. After having completed the settings, click on CLOSE to close the Hotmouse Menu window and exit the Hotmouse Function. V-Switch quad II - Installation and Operation Manual...

  • Page 63: Full

    Use the mouse to navigate to a channel in the Hotmouse Menu and click the left mouse button to activate it. You can also switch to a different mode with the left mouse button. Hotmouse Menu in Fullscreen mode Fullscreen mode V-Switch quad II - Installation and Operation Manual...
  • Page 64 Triple tile: The size of the main image and the PiP images is optimized so that the main image and the PiP ima- ges are shown as large as possible without overlap- ping. V-Switch quad II - Installation and Operation Manual...
  • Page 65 Use the „active“ setting to select the active channel. To switch the active channel use the OSD, Hotkeys or front butons. Single scan: Cycles through the PiP images at a set interval. V-Switch quad II - Installation and Operation Manual...
  • Page 66 SERVICE INFORMATION MAINTENANCE AND REPAIR V-Switch quad II does not contain any user-serviceable parts. Please report any malfunction or deviation from the functionality described in this manual during operation to HETEC’s Technical Support Department. If we cannot solve your problem by phone and find that the fault is due to the unit, we will repair your unit free of charge during our warranty period.
  • Page 67 ANNEX DECLARATION OF CONFORMITY V-Switch quad II - Installation and Operation Manual...

  • Page 68: Federal Communications Commission

    Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada. V-Switch quad II - Installation and Operation Manual...
  • Page 69 ANNEX kEYBOARD COMMANDS V-Switch quad II supports two types of hotkey: „multiple keys” and „double click”. By default, V-Switch quad II is set to „multiple keys”. Use the OSD menu to choose the hotkey type and keys (see page 14).

  • Page 70: Osd Usb Device

    Open OSD Directly open OSD USB Device 1-4 Safe output resolution Directly open OSD PiP menu (In the background display mode switches to PiP as long as menu is open) Open Hotmouse Menu V-Switch quad II - Installation and Operation Manual...
  • Page 71 DEVICE CONFIGURATION PROGRAM Installation of Device Configuration Program (CONFDEV) The Device Configuration Program allows you to remotely operate the OSD of V-Switch quad II on an external Windows computer via serial connection. To install the device configuration software CONFDEV, you need •...
  • Page 72 Click the „device configuration” button to open the SETTINGS window. It allows you to set the font size for the OSD window, log parameters, and the COM port V-Switch quad II is connected to. Remote OSD operation Click the green arrow to open the On Screen Display (OSD) of V-Switch quad II remotely on your external Windows computer.
  • Page 73 „serial cable” (RJ45-DB9 adaptor + RJ45 CAT5 cable) • the current executable firmware file Use the serial cable to connect the COM port of your computer to the RS232 port on V-Switch quad II. Start the executable firmware file. Set the desired COM port and press „Update”.
  • Page 74 ANNEX SERIAL CABLE For serial remote control, V-Switch quad II requires a special adaptor to connect a CAT5 cable to the serial RJ45 port at the rear panel of V-Switch quad II. This adaptor is connected to your external serial control device (e.g. computer). To the adaptor any CAT5 cable can be connected.
  • Page 75 DCP-XML permits remote control of V-Switch quad II by a computer or other devices using the RS-232 serial port of V-Switch quad II. To connect to this port, use the „serial cable” (HETEC RJ45-DB9 adaptor + standard RJ45 CAT5 cable).
  • Page 76 - MicroTouch™ DST, only restrict: (first calibrate it at computer, then same procedure but while connected at V-Switch quad II; only left mouse key support, right mouse key has no function). E.g. integrated at display NEC Multeos 32” und 40“ LCD with touch option.
  • Page 77 * digital: all video formats up to 162 MHz pixel clock following DMT, CVT or GTF standard timings are supported. Within this range ANY digital resolution is supported. Analog input may not be detected correctly. See page 47 EDID/DDC. V-Switch quad II - Installation and Operation Manual...
  • Page 78 HDTVp 1920 1080 Note: When set to auto (by default) V-Switch quad II reads the EDID of the monitor connected and automatically supports its resolution. Note: Fluid video performance: With digital input and a resolution of 800x600, the input frame rate may be increased up to 180 Hz.
  • Page 79 V-Switch quad II connected to port 4 of the master) Example: To change a display mode of e.g. the slave V-Switch quad II connected to port 4 of the master V-Switch quad II press the following hotkey combination: Hk2 + 4 (to activate the channel 4 on the master level), then Hk1 + P to switch from default Quad mode to PiP mode in this quadrant.
  • Page 80 1 video cable DVI/DVI, length 2.0 m 1 Y-cable PS/2 for mouse and keyboard, length 2.0 m 1 USB cable plug A - plug B, length 2.0 m • 1 serial adaptor with green CAT5 cable. V-Switch quad II - Installation and Operation Manual...
  • Page 81 HETEC Datensysteme GmbH, Landsberger Straße 65, 82110 Germering, Germany Tel.: +4 (0)8-8436-0 Fax: +4 (0)8-8436- Email: info@hetec.de Web: www.hetec.de...

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