HETEC V-Switch quad Installation And Operation Manual

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V-Switch quad
Installation and Operation Manual
HETEC Datensysteme GmbH
Landsberger Straße 65
D-82110 Germering, Germany
Tel.: +49 (0)89 - 89 43 67 - 0
Fax: +49 (0)89 - 89 43 67 - 99
Email: info@hetec.de
Web: www.hetec.de

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  • Page 1 V-Switch quad Installation and Operation Manual HETEC Datensysteme GmbH Landsberger Straße 65 D-82110 Germering, Germany Tel.: +49 (0)89 - 89 43 67 - 0 Fax: +49 (0)89 - 89 43 67 - 99 Email: info@hetec.de Web: www.hetec.de...
  • Page 2 March 25, 2008 Subject to amendments, errors excepted. This document or excerpts thereof may be reproduced only with HETEC‘s prior written approval. All rights reserved. HETEC Datensysteme GmbH, Landsberger Strasse 65, D-82110 Germering, Germany V-Switch quad - Installation and Operation Manual...
  • Page 3: Table Of Contents

    - ACTIVATING HOTMOUSE CURSOR - HOTMOUSE CURSOR IN FULLSCREEN MODE / QUAD MODE - HOTMOUSE CURSOR IN PIP MODE - HOTMOUSE MENU - ACTIVATING - OPERATING - MODE - QUAD - FULL - PIP V-Switch quad - Installation and Operation Manual...
  • Page 4 - RESET PS/2 - CHANGE EDID/DDC OSD HELP - COMMAND - INFO - CONTACT SERVICE Maintenance and Repair - Technical Support ANNEX DECLARATION OF CONFORMITY FCC DECLARATION DEVICE CONFIGURATION PROGRAM FIRMWARE UPDATE CONFIGURATIONS DELIVERABLES V-Switch quad - Installation and Operation Manual...
  • Page 5: Introduction

    INTRODUCTION FEATURES Thank you for choosing V-Switch quad from HETEC. This product represents the latest state-of-the-art technol- ogy in keyboard-video-mouse (KVM) switching. The V-Switch quad‘s key advantage over conventional KVM switches is that it allows you to simultaneously display and administer 4 computers on a single console.
  • Page 6: Technical Specifications

    The LEDs on the front panel indicate the unit’s current status. Use the serial (RS232) port for fi rmware updates. VGA / DVI: V-Switch quad supports resolutions of up to 1600 x 1200 @ 60 Hz for VGA and up to 1920 x 1200 @ 60 Hz for DVI. Keyboard/mouse: Use either PS/2 or USB ports on the computer to connect keyboard and mouse.
  • Page 7: Safety Guidelines

    Unplug the device or disconnect the power supply. Cables: Only use the cables supplied by HETEC together with the device. Damage resulting from the use of third-party cables is not covered by warranty. Take care not to create tripping hazards when laying cables.
  • Page 8: Hardware

    HARDWARE FRONT PANEL The V-Switch quad front panel has six status indicators (LEDs) and six buttons. Buttons 1 to 4 switch between channels, LEDs 1 to 4 indicate the status of the individual channels. Quad and PiP buttons and LEDs are used to switch and indicate display modes and other functions, e.g. call up the OSD menu etc.
  • Page 9: Push Buttons

    The selection window closes upon expiry of the channel selection timeout period. Channel selection timeout is confi gured in OSD under SYSTEM ► QUAD MODE. Use the “Channel Selection Timeout After:” menu item to defi ne how long the selector is to be displayed. V-Switch quad - Installation and Operation Manual...
  • Page 10: Additional Button Functions

    Simultaneously press Quad and PiP buttons for longer than one second to open the OSD menu. Note: While the OSD menu is open, the active computer can still be operated by mouse. OSD Menu V-Switch quad - Installation and Operation Manual...
  • Page 11: Rear Panel

    INTRODUCTION HARDWARE REAR PANEL The rear panel of V-Switch quad features four computer ports, the console port (KVM), the serial RS232 port, the power connection and a reset button. Reset Rear panel Power RS232 Console for each Computer RJ45 DVI-I...
  • Page 12: Computer / Kvm

    COMPUTER 1-4 COMPUTER 1 - 4 DVI-I PS/2 (Multi) USB-B Connect the computer’s keyboard and mouse ports to either the USB or PS/2 port of the V-Switch quad, as appropriate. For PS/2, use the enclosed Y-PS/2 cable. KVM (keyboard/video/mouse) DVI-I USB-A USB-A USB keyboard and mouse are connected to the USB ports.
  • Page 13: Installation

    For distances greater than 5 m, KVM extenders allow you to work remotely via CAT5, fi ber optic or Ethernet connection. Connecting unit to power Plug the power cable into the power plug located on the rear panel of V-Switch quad, but do not turn power on yet. Connecting console (monitor, keyboard and mouse) Connect your monitor to the monitor port of V-Switch quad via VGA-DVI cable (analog) or DVI cable (digital).
  • Page 14: Connecting Computers

    Use either keyboard command hotkey ‘O’ (default setting = CTRL + ALT plus ‘O’) or simultaneously press Quad and PiP buttons on the front panel of V-Switch quad for longer than one second to call up the OSD main menu.
  • Page 15 Scroll Scroll Examples: HOTKEY Ctrl Ctrl Note: In command mode (hotkey is activated) two LEDs fl ash on the keyboard. In double click hotkey mode, pressing an invalid key leaves the command mode. V-Switch quad - Installation and Operation Manual...
  • Page 16: Keyboard Commands Multiple Hotkey Commands

    Computer 2 Computer 3 Computer 4 Quad display Simultaneously press hotkey and F1, F2, F3 or F4 to switch to Quad mode and enable mouse and keyboard of the computer in the respective quadrant. V-Switch quad - Installation and Operation Manual...
  • Page 17: Other Commands: Open Osd (On Screen Display) / Basic Output Resolution

    In Quad mode, hotkey and ‘P’ opens the selector. Press hotkey and ‘P’ again to switch the active channel (keyboard and mouse) from channel to channel as indicated by the selector. You can also use hotkey and the arrow keys to switch the active channel. V-Switch quad - Installation and Operation Manual...
  • Page 18: Selecting Computer

    VGA 640x480@60, SVGA 800x600@60, XGA 1024x768@60 and UXGA 1600x1200@60. LEDs 1 to 4 indicate the current resolution. Directly open OSD PiP menu Press hotkey followed by ‘I’ to call up the OSD PiP menu V-Switch quad - Installation and Operation Manual...
  • Page 19: Touchscreen

    VGA or DVI cable from the V-Switch quad’s monitor port to the input of the touchscreen. Connect the USB port of the touchscreen to the V-Switch quad’s console USB port. Please see page 7 for a description of the V-Switch quad’s ports.
  • Page 20 Mouse position Absolute mouse position V-Switch quad works best together with touchscreens when using absolute mouse positioning mode with the connected computers. To enable absolute mouse positioning mode, use the menu COMPUTER->MOUSE. This mode works when a computer is connected via USB, and with most modern operating systems.
  • Page 21: On Screen Display

    Press the Quad / exit button to return to the previous page (higher menu level) or exit the OSD. Changed settings are saved automatically. Note: Keyboard commands are possible while the OSD window is open. To activate hotkey commands, use the CTRL key instead of the currently set hotkey (page 19). V-Switch quad - Installation and Operation Manual...
  • Page 22: Osd - Overview

    CHANGE EDID/DDC Program input EDID HELP COMMANDS List of keyboard commands INFO Revision Level – Firmware / Hardware CONTACT Contact Information subject to confi guration chosen, please see page 18 CONFIGURATIONS for details. V-Switch quad - Installation and Operation Manual...
  • Page 23: Osd System - Hotkey

    fi eld and use the ARROW LEFT/RIGHT or the +/- keys to change the setting. Multiple Hotkeys Double Click Hotkeys The command mode is indicated by two fl ashing LEDs on the console keyboard. Default setting: Multiple Hotkey: CTRL + ALT V-Switch quad - Installation and Operation Manual...
  • Page 24: Hotmouse- Hotmouse Function

    Fullscreen mode: - Switch to another fullscreen channel in Quad mode: - Select another active channel (keyboard, mouse) in PiP mode: - Modify position and size of PiP images - Change active channel V-Switch quad - Installation and Operation Manual...
  • Page 25: Hotmouse Cursor In Fullscreen Mode / Quad Mode

    Hotmouse Cursor in the respective channel fi eld (1 to 4) and press the left mouse button. Note: When you move into another channel fi eld, the channel number in the Hotmouse Cursor changes. Example: Switch active channel from 1 to 3 V-Switch quad - Installation and Operation Manual...
  • Page 26: Hotmouse Cursor In Pip Mode

    PiPs to the desired vertical position. Note: As soon as the Hotmouse Cursor moves over a PiP image, its appearance changes (arrows, channel number). Example: Move PiP images upwards. V-Switch quad - Installation and Operation Manual...
  • Page 27 As soon as the Hotmouse Cursor moves to the left edge of the PiP image area, its appearance changes (horizontal arrows, channel number). Scaling PiP images up Hold left mouse button Scaling PiP images down Hold left mouse button V-Switch quad - Installation and Operation Manual...
  • Page 28: Hotmouse Menu - Activating

    After having completed the settings, click on CLOSE user to close the Hotmouse Menu window and exit the decrease value Hotmouse Function. increase value set minimum value set maximum value CLOSE Hotmouse Help window V-Switch quad - Installation and Operation Manual...
  • Page 29: Mode - Quad

    Use the mouse to navigate to a channel in the Hotmouse Menu and click the left mouse button to activate it. You can also switch to a different mode with the left mouse button. Hotmouse Menu in Fullscreen mode Fullscreen mode V-Switch quad - Installation and Operation Manual...
  • Page 30: Pip

    Triple tile: The size of the main image and the PiP images is optimized so that the main image and the PiP ima- ges are shown as large as possible without overlap- ping. V-Switch quad - Installation and Operation Manual...
  • Page 31 Single dual: The left half of the fi rst channel is displayed at full size next to the left half of the second channel. Use the „active“ setting to select the active channel. Single scan: Cycles through the PiP images at a set interval. V-Switch quad - Installation and Operation Manual...
  • Page 32: Quad Mode

    After expiry of the selector timeout, the selector closes. Alternatively, the selection window can also be opened by pressing the PiP button on the front panel. To cycle the active channel, press the PiP button repeatedly. V-Switch quad - Installation and Operation Manual...
  • Page 33: V-Switch Quad - Installation And Operation Manual

    Use arrow keys to navigate in the SYSTEM menu to the entry OSD LANGUAGE and press ENTER/SELECT to open the OSD LANGUAGE window. Set OSD LANGUAGE to either Deutsch (German), Español (Spanish), or English (default: English). V-Switch quad - Installation and Operation Manual...
  • Page 34: Security - Security Levels

    Enter the desired security level (0 to 8) under “Select security level”. SECURITY LEVEL 0 This is the default setting of the V-Switch quad. All settings are allowed and all functions enabled. V-Switch quad - Installation and Operation Manual...
  • Page 35 - Changing the directly selectable PiP channel in PiP mode single direct SECURITY LEVEL 5 As security level 6, with the following additional operations: - Setting of display mode (Quad / Fullscreen / PiP) using front panel buttons, hotkeys or hotmouse. SYSTEM TEST PATTERN V-Switch quad - Installation and Operation Manual...
  • Page 36 As security level 2, with the following additional settings in the OSD: SYSTEM DISABLE CHANNEL CONSOLE MULTIMONITOR / VIDEO OUTPUT VIDEO VIDEO INPUT COMPUTER MOUSE / RESET PS/2 - Switch video output to VGA (using hotkey ‘V’ or front panel buttons 1+2) V-Switch quad - Installation and Operation Manual...
  • Page 37: Test Pattern

    V-Switch quad’s video output. It is recommended to use all available test patterns for the test procedure. To exit TEST PATTERN mode, use the front panel buttons or hotkey commands to select a channel. V-Switch quad - Installation and Operation Manual...
  • Page 38: Disable Channel

    Fullscreen mode For example, if you have connected three computers (channel 1 to 3) to V-Switch quad, use the arrow keys to navigate to the number 3 and confi rm by pressing ENTER/SELECT.
  • Page 39 Default setting is “off”, which prevents any external CONTROL. Use a serial cable to connect a control unit to the RS 232 port (RJ 45) on the V-Switch quad rear panel. To synchronize several devices, special Y cables are required.
  • Page 40: Dcp Synchronize

    (see example on page 37) Important: Each time you restart a V-Switch quad set to synchronize, it will send all its settings to the next connected device. This process also takes place after activating synchronize in the OSD menu. When starting a chain of devices, always start by fi rst switching on the device at the end of the chain.
  • Page 41 To synchronize, V-Switch quad 1 sends every change in settings as a DCP message via the serial Y cable to the RX input of V-Switch quad 2. V-Switch quad 2 adopts the settings and sends a DCP message via TX output over the Y cable to the RX input of V-Switch quad 3.
  • Page 42: Security Levels

    DCP up to the specifi ed protection level. Maximum security level for: CONSOLE CHANNEL VIDEO CHANNEL VIDEO LAYOUT PIP LAYOUT PIP SIZE PIP OFFSET PIP ZOOM PIP CHANNEL DUAL CHANNELS (L/R) PIP SCAN TIME V-Switch quad - Installation and Operation Manual...
  • Page 43 Use this option to zoom the center of the PiP images by a factor of 2. Offset from top Use this option to change the position of PiP images. PiP images can be moved vertically to any position on the screen’s right hand margin. V-Switch quad - Installation and Operation Manual...
  • Page 44 ON SCREEN DISPLAY OSD - MODE - PIP PIP Display Mode V-Switch quad offers the following PiP modes: PIP display mode triple: all other video sources are displayed (three PiP images) Triple gap: PiP images are displayed with a gap in place of the active channel.
  • Page 45 Single scan: Within a PiP image, the three other video sources are displayed one after the other; the delay can be set to between one and nine seconds. V-Switch quad - Installation and Operation Manual...
  • Page 46: Start

    This feature allows you to defi ne the start confi guration, i.e. the display mode (Quad, Fullscreen, or PiP), active channel, and PiP settings which V-Switch quad uses after a reset or when the system is powered up. When the START menu is called up, the current start confi...
  • Page 47: Recall

    Use arrow keys to navigate in the CONFIGURATION menu to the entry RECALL and press ENTER/SELECT to open the RECALL window. Use this feature to replace the current settings with the last confi guration saved using the BACKUP command. V-Switch quad - Installation and Operation Manual...
  • Page 48: Factory Reset

    DEFAULTS window. Use this function to reset the V-Switch quad to its default settings. If necessary, save your current settings before using the DEFAULTS command. Execution of this command results in a complete reset and reboot of the V-Switch quad with factory defaults.
  • Page 49: Video Output

    1024 x 1024 x 1024 x 1024 x SXGA 1280 x 1024 When the output mode is set to ‘auto’, the V-Switch quad SXGA 1280 x 1024 chooses a resolution by reading the connected monitor’s SXGA 1280 x 1024 EDID data. Choose the EDID menu item to check whether...
  • Page 50: Keyboard

    ENTER/SELECT to open the TOUCHSCREEN window. CONSOLE CONSOLE / TOUCHSCREEN Mouse key emulation: VIDEO OUTPUT > Mouse KEYBOARD Click on touch TOUCHSCREEN Click on release MULTI MONITOR Enlarge on touch: EDID PiP: Quad: Timeout: 5 sec Calibrate V-Switch quad - Installation and Operation Manual...
  • Page 51 Use the Timeout setting to set the timeout. If you switch on PiP mode, and then return to Quad mode, the V-Switch quad will go to PiP mode instead of full screen mode when you touch a quadrant in Quad mode.
  • Page 52: Multi Monitor

    OSD - CONSOLE - TOUCHSCREEN / MULTI MONITOR Timeout If the V-Switch quad is confi gured to enlarge quadrants on touch in Quad mode, this setting controls how long the device remains in full screen mode when there is no more user activity before switching back to Quad mode.
  • Page 53: Edid

    EDID (Extended Display Identifi cation Data) is a VESA standard data format that contains basic information about a monitor and its capabilities. This information is stored in the monitor by the manufacturer and can be read by V-Switch quad or graphics card via a monitor cable’s Display Data Channel (DCC) interface.
  • Page 54: Video Input

    Go to “Select input signal” and defi ne which video signal (VGA or DVI) is to be displayed. If a setting with both signal inputs (VGA/DVI or DVI/VGA) is selected, the V-Switch quad will fi rst check the fi rst input specifi ed. If there is no signal at this input, the second signal input will be checked.
  • Page 55 ON SCREEN DISPLAY OSD - VIDEO - VIDEO INPUT VIDEO INPUT (Display Video Formats) The table lists all video formats supported by V-Switch quad at the input ports. Display Resolution Sync- Frame Rate Mode (Pixel) Polarity analog digital H x V...
  • Page 56: Brightness

    AUTO/MAN fi eld and set MAN for manual. Use the “+” or “-” keys in the value fi eld to adjust the vertical position between –40 and +40, and the horizontal position between –20 and +20. V-Switch quad - Installation and Operation Manual...
  • Page 57: Screen Width

    Use arrow keys to navigate in VIDEO menu to the PHASE line and press ENTER/SELECT to open the PHASE window. Incorrect phase (sampling time of pixel color value) may result in blurring, bad contrast, or poor legibility. Use this setting to adjust phase. V-Switch quad - Installation and Operation Manual...
  • Page 58: Format

    When using a wide-screen monitor (aspect ratio 16:10) in Quad-mode, a video input with a different aspect ratio is normally displayed with black borders to the left and right. If fi t to screen is enabled, the image is resized to fi ll the entire quadrant in Quad mode. V-Switch quad - Installation and Operation Manual...
  • Page 59 If you use a wide-screen monitor (for example with an aspect ratio of 16:10), PiPs are placed to the right side of the active channel, if that channel does not have a wide-screen aspect ratio. Provided appropriate PiP size (20%) is set, PiP images are thus placed entirely outside the full screen channel. V-Switch quad - Installation and Operation Manual...
  • Page 60: Mouse

    For USB ports, you may specify absolute or relative mouse positioning. Choose absolute mouse positioning when a device is connected to the console that supports absolute coordinates, such as graphic trays, screen pads or KVM extenders (HETEC V-IP). V-Switch quad - Installation and Operation Manual...
  • Page 61: Reset Ps/2

    Use arrow keys ▲▼ to navigate to “Signal“ and arrow keys ◄► to switch between analog or digital. This setting specifi es whether the EDID should identify the V-Switch quad as an analog or digital device. Usually it is safe to leave this setting at “digital”.
  • Page 62 V-Switch quad. Alternatively, you may also execute EDID programming using the CONFDEV confi guration program. As CONFDEV runs on an external Windows computer connected to the V-Switch quad, EDID programming can be monitored on the screen of the Windows computer.
  • Page 63: Command

    The HELP / ABOUT window shows the current versions of the V-Switch quad. V-Switch quad The ABOUT / DETAILS window shows HETEC Datensysteme GmbH the confi guration of the V-Switch quad fi rmware and hardware. Boot count: Revision: 1.40 / 5336 Build: 25.03.2008...
  • Page 64: Info

    CONTACT Phone : +49-89-894367-0 Fax: +49-89-894367-99 www.hetec.de Thank you for using V-Switch quad The HELP / CONTACT window contains information on how to contact HETEC support. For contact info see also page 61. V-Switch quad - Installation and Operation Manual...
  • Page 65 SERVICE INFORMATION Maintenance and Repair V-Switch quad does not contain any user-serviceable parts. Please report any malfunction or deviation from the functionality described in this manual during operation to HETEC’s Technical Support Department. If we cannot solve your problem by phone and fi nd that the fault is due to the unit, we will repair your unit free of charge during our warranty period.
  • Page 66 ANNEX DECLARATION OF CONFORMITY V-Switch quad - Installation and Operation Manual...
  • Page 67 ANNEX FCC DECLARATION V-Switch quad - Installation and Operation Manual...
  • Page 68 Use the serial cable to connect the COM port of the Windows computer with the serial port of your V-Switch quad. Insert the installation CD into the CD-ROM drive and start the confdevEn.exe program. The DEVICE CONFIGURATION PROGRAM (CONFDEV) window opens: Device Configuration Settings V-Switch quad - Installation and Operation Manual...
  • Page 69 SETTINGS The SETTINGS window allows you to set the font size for the OSD window, log parameters, and the COM port to which the V-Switch quad is connected. START DEVICE CONFIGURATION PROGRAM Start confi guration by clicking on the green arrow in the device confi guration program.
  • Page 70 (RJ45 – DB9) • the current fi rmware fi le, e.g. Vswitch_quad_1.40_906_EN_DE_ES_touchscreen-support.upd Use the serial cable to connect the COM port of your computer to the RS232 port on the V-Switch quad. Rear panel Serial Cable...
  • Page 71 DCP-XML EN+DE DCP-XML EN+ES Update fi les for all confi gurations are included with the V-Switch quad, and are also freely available from the web address www.hetec.de/service/. The different confi gurations can be selected by the user by using a specifi...
  • Page 72 1 serial adaptor with green CAT5 cable (description below) SERIAL ADAPTER RJ 45 CABLE DB 9 – RJ45 FEMALE MALE blue n.c. black n.c. orange yellow black green yellow n.c. n.c. brown white V-Switch quad - Installation and Operation Manual...

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