Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Related Manuals for Lava HQ-ST Link
Summary of Contents for Lava HQ-ST Link
- Page 1 LAVA HQ-ST Link System Manual Rev. A00...
-
Page 2: Table Of Contents
APPENDIX D: Check that the Selected HQ Site has a STATIC WAN IP Address APPENDIX E: Test that the HQ Site is Properly Set Up and Working: HQ Plus Installed APPENDIX F: Test the End-to-End HQ-ST Link Communications: HQ and ST Installed APPENDIX G: Troubleshooting... -
Page 3: Introduction
System Design The LAVA HQ-ST Link consists of ST Plus devices installed at each store. The ST Plus devices communicate with an assigned and dedicated HQ-Plus device at the head office. The ST Plus devices are attached to the cash register(s) in each store, and to the store's Internet connection. -
Page 4: Primary Hardware Components Of The Hq-St System
Primary Hardware Components of the HQ-ST System The ST Plus and HQ Plus are the two essential hardware components in an HQ-ST Link. ST Plus devices, attached to ECRs in stores, connect to their assigned HQ Plus device located at a head office. -
Page 5: Hq Plus
Figure 4: ST Plus: rear connections HQ Plus The HQ Plus operates as a TCP/IP Raw Server, with a known IP:Port address. The HQ Plus is intended to provide a head- office serial-to-Etherenet interface for a polling application to access remotely located device to be polled. The HQ Plus provides a modem-like serial interface (US Robotics (USR) command set, DB-25F connector), that is used by an external device such as a PC to make a "telephone - modem"... -
Page 6: Secondary Hardware Components Of The Hq-St System
Secondary Hardware Components of the HQ-ST System The HQ Remote Console and HQ Remote Poller provide the capability to locate a parallel "HQ site" which can be readily re-located. The HQ Remote Console and the HQ Remote Poller can be deployed as standalone devices, at the same or at separate sites. -
Page 7: Software Components Of The Hq-St Link System
Software Components of the HQ-ST Link System While not essential to the main task of polling over IP, the following components supplement the basic HQ-ST Link and and assist installation or are required for device configuration . HQ Basic Software This system management utility, supplied with HQ Plus hardware, provides configuration interfaces for HQ Plus and ST Plus devices, and presents a tabular view of the state of all ST Plus connections current on a given HQ Plus. -
Page 8: Lava Hq Plus Install
Equipment Needed To set up an HQ Plus for polling you will need: • polling software [not supplied] • LAVA HQ Basic software (See “HQ Basic: Operation” on page 19.) • LAVA HQ Plus with power supply (do not confuse power supply with that of ST Plus) •... - Page 9 Once connected, double-click on the last entry in the table (the entry is named “CONSOLE LOCAL” and denotes the HQ Plus that is currently connected). In the Network Settings screen that appears, enter at least the following: the IP address of this HQ Plus (factory default is 192.168.0.35) and an Identification Key matching that used by ST Plus units targeting this HQ Plus (factory default is a string of zeros).
- Page 10 The default values in the Serial Settings tab are for display only and cannot be changed. The serial settings in the “Modem Settings” tab must be set to match those used in the polling generally (that is, those of the ECR, ST Plus, and polling software). Rev.
-
Page 11: Method#2: Headquarters Installation Using Ether Link Manager And The Web Page
See “Test that the HQ Site is Properly Set Up and Working: HQ Plus Installed” on page 26. See “Test the End-to-End HQ-ST Link Communications: HQ and ST Installed” on page 27. 14. Attach the PC that will host the polling software. The serial port of the polling host PC should be connected to the “Modem”... - Page 12 Test the link. See “Test that the HQ Site is Properly Set Up and Working: HQ Plus Installed” on page 26. See “Test the End-to-End HQ-ST Link Communications: HQ and ST Installed” on page 27. Rev. A00 HQ-ST System Manual...
- Page 13 Attach the PC that will host the polling software. The serial port of the polling host PC should be connected to the “Modem” port of the HQ Plus. In general, it is most trouble-free to configure the serial port of the polling host PC to match the serial port of the HQ Plus, and to ensure that serial settings and connections end-to-end (from polling software to polled device) are consistent.
-
Page 14: Lava St Plus Install
Make a note of these IP addresses. They will be entered as part of the network settings of the ST Plus. The essential operating parameters will typically be pre-configured before installation at the remote location. Use the ST Configuration Console or web page interface to set up the ST Plus for the HQ-ST Link operating requirements. The essential parameters are: •... - Page 15 In the screen that appears, DHCP should be checked on (unless you are manually configuring network settings). The fields “Home IP/Port” and “Device Tel No.” must be completed. Rev. A00 HQ-ST System Manual Page 13 of 32...
- Page 16 The Identification Key must match that of the HQ Plus to which you are connecting. Set the correct serial port settings. They should match the settings of the polling software, the ECR's communications port, and the HQ Plus modem port. Connect the Ethernet port of the ST Plus to the store's LAN.
- Page 17 10. Test the link. See “Test the End-to-End HQ-ST Link Communications: HQ and ST Installed” on page 27. 11. Attach the device to be polled (ECR or POS station). In general, it is most trouble-free to configure the serial port of the ST Plus to match the serial port of the ECR or POS station.
-
Page 18: St Configuration Console: Operation
The ST Configuration Console provides a Windows-based interface for users to configure the network and serial port settings of an ST Plus device. These settings are required for the operation of the ST Plus in an HQ-ST Link. It also provides an interface for supplying store-specific information for storing in an ST Plus. These details are not used for connectivity, but may be used as contact information or for store identification from the head office. - Page 19 Figure 9: ST Configuration Console: Network configuration screen At a minimum, you will need to set up the network connectivity, the home IP/port, and the identification key. • LAVA recommends using DHCP at the store, to simplify connectivity. If you are configuring the network manually, you wil need to supply the ST Plus with an IP address (IP Address) , a subnet mask (Subnet Mask), and an address for the network’s gateway (Default Gateway).
- Page 20 Figure 10: ST Configuration Console screens: Serial Settings, Store Info, Manager Info Figure 11: ST Configuration Console screens: Technical Info, Security Info Rev. A00 HQ-ST System Manual Page 18 of 32...
-
Page 21: Hq Basic: Operation
HQ Basic provides a Windows-based interface for users to configure the network and serial port settings of an HQ Plus device or ST Plus device. These settings are required for the operation of the HQ Plus and ST Plus in an HQ-ST Link. - Page 22 Figure 13: HQ Basic: network connections, serial port settings Figure 14: HQ Basic: store info, manager info Figure 15: HQ Basic: technical info security info Rev. A00 HQ-ST System Manual Page 20 of 32...
-
Page 23: Appendix A: Installation Checklist
APPENDIX A: Installation Checklist This installation checklist will assist installers of ST Plus devices when planning a store installation of an HQ-ST Link. It exists as a PDF on the Installation CD, from which it can be printed in any desired quantity. - Page 24 LAVA recommends completing this worksheet before attempting to install an ST PLUS to ensure that all necessary configuration parameters are known. ST PLUS DEVICE SERIAL INFORMATION (match serial port settings to ECR) Bits per second: o 115200 o 9600 o 300 Data bits: o 8 data bits (default) Stop bits:...
-
Page 25: Appendix B: Verify Access To The Internet From The Lan
APPENDIX B: Verify Access to the Internet from the LAN TO VERIFY: Connect a PC/laptop to the LAN. Open a connection to www.lavalink.com. Open a connection to www.whatismyip.com. A WAN (Internet) IP address will be displayed. If this is the HQ LAN site, make a note of this IP address. It will need to be entered into the ST Plus devices. This IP address must be an assigned STATIC IP address. -
Page 26: Appendix C: Check That The Lan Provides Dhcp Setting Configurations To Devices On The Lan
APPENDIX C: Check that the LAN Provides DHCP Setting Configurations to TO VERIFY: On the PC/laptop open a COMMAND LINE box, ie. Start>Run>cmd. Enter the command ipconfig /all parameters will be displayed. Check if the DHCP is ON/ENABLED or OFF (Static IP setting operation). If OFF, make a note of the network parameter IP settings for IP address, netmask, gateway, and DNS. -
Page 27: Appendix D: Check That The Selected Hq Site Has A Static Wan Ip Address
APPENDIX D: Check that the Selected HQ Site has a STATIC WAN IP Address Determine if the selected HQ Plus site has a STATIC WAN IP address or a registered DNS name, that can be used by an Internet user to access devices (HQ Pluses) that are located behind the gateway/router at the HQ Plus site. TO VERIFY: Check with the ISP. -
Page 28: Appendix E: Test That The Hq Site Is Properly Set Up And Working: Hq Plus
(WAN) IP: Port (Base). Connection will be for a short time only before Hyperterminal drops the connection. The (WAN) IP: Port (Base +1) is tested in “Test the End-to-End HQ-ST Link Communications: HQ and ST Installed” on page 27. -
Page 29: Appendix F: Test The End-To-End Hq-St Link Communications: Hq And St
APPENDIX F: Test the End-to-End HQ-ST Link Communications: HQ and ST Have the "tel" number of the ST Plus available (for example, 5551234). Place a loopback connector on the serial port of the ST Plus. (Serial port pin 2 is connected to pin 3 on the DB-25F connector, and the TX pin is connected to the RX pin). -
Page 30: Appendix G: Troubleshooting
Problem The ST Plus device cannot connect to the HQ Plus. At the store location: Ensure power is supplied to the ST Plus. Check that the LAN to which the ST Plus is connected has access to the Internet. Check that the ST Plus is connected to the store’s LAN with a Cat 5 UTP cable, with an RJ-45 connector. - Page 31 NOTE: An operating HQ Remote Poller setup is in fact an exercise of most aspects of the HQ-ST Link system. This is because a poll directed from an HQ Remote Poller must successfully pass from the location of the HQ Remote Poller, over the Internet to the HQ...
-
Page 32: Appendix H: Master Reset To Factory Defaults
APPENDIX H: Master Reset to Factory Defaults In the event that the HQ Plus or ST Plus must be reset to the factory default settings, use the following procedure: With power OFF, remove the cover (unscrew 4 screws). Properly install a jumper across the pins marked J15. On the HQ Plus use the first two pins closest to the J15 mark. [Additional option - connect the Ethernet cable to the LAN]. -
Page 33: Appendix I: Installing The Hq Plus On The Pc As A (Tapi) Modem
APPENDIX I: Installing the HQ Plus on the PC as a (TAPI) Modem Verify that a COM:n serial port is available for the exclusive use of the modem that is to be installed. Go to the CONTROL PANEL, and select the “Phone & Modem” icon. Select the “Modems”... -
Page 34: Appendix J: Windows Installation Tools For Use With Hq Plus And St Plus Devices
APPENDIX J: Windows Installation Tools for Use with HQ Plus and ST Plus Devices Web Page Interface on HQ Plus and ST Plus Use Windows Internet Explorer (or similar web browser) to access the HQ Plus or ST Plus to configure the device for operation.
Need help?
Do you have a question about the HQ-ST Link and is the answer not in the manual?
Questions and answers