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User's Manual


Table of Contents

   Summary of Contents for Acer Liquid Z220 Duo

  • Page 1 User’s Manual...
  • Page 2 This revision: March 2015 Sign up for an Acer ID and enjoy great benefits Open the Acer Portal app from the Home screen to sign up for an Acer ID or sign in if you already have an Acer ID.
  • Page 3: Table Of Contents

    Table of contents - 3 A B L E O F C O N T E N T S Setting up Messaging Unpacking your smartphone....5 Creating a new message ....... 31 Getting to know your smartphone.... 5 Replying to a message ......32 Multimedia messages ......
  • Page 4 4 - Table of contents Inserting a microSD card ....... 59 Taking care of your smartphone..... 69 Specifications ......... 71 Managing your SIM cards Performance ..........71 SIM Management........60 Display ............71 Appendix Multimedia ..........71 USB connector.......... 71 FAQ and troubleshooting .......
  • Page 5: Setting Up

    Your new smartphone comes packed in a protective box. Carefully unpack the box and remove the contents. If any of the following items is missing or damaged, contact your dealer immediately: • Your new Acer smartphone • USB cable • AC adapter •...
  • Page 6: Charging The Battery

    6 - Setting up Item Description 3.5 mm headphone jack Connects to stereo headphones. Micro USB connector Connects to a USB cable/charger. Smartphone speaker Emits audio from your smartphone; suitable for holding to your ear. Front-facing camera Use for self-portrait images and online video chat. Touchscreen 4-inch capacitive touchscreen to display data, smartphone content and enter information.
  • Page 7: Installing A Sim Or Microsd Card

    Setting up - 7 Installing a SIM or microSD card To take full advantage of your smartphone’s telephony capabilities, you must install a SIM card. Your new smartphone has multiple SIM card holders; install any combination of SIM cards. Additionally, you may wish to increase your smartphone’s storage by inserting a microSD card into the labeled slot.
  • Page 8: Microsd Card

    8 - Setting up 3. Insert the SIM or microSD card as shown. microSD card Micro SIM 2 (optional) SIM 1 Note: Your smartphone may be equipped with one or two SIM slots depending on model. 4. Align the gold-colored connectors on the battery with the connectors at the top of the battery compartment and insert the battery.
  • Page 9: Sim Card Lock

    Setting up - 9 5. Replace the cover by aligning the tabs on the cover into the slots on the phone. Gently press the cover until it snaps in place. SIM card lock Your smartphone may come with a SIM card lock, i.e., you will only be able to use the SIM card provided by your network operator.
  • Page 10: Using Your Smartphone

    10 - Using your smartphone S I N G Y O U R S M A R T P H O N E Turning on for the first time To turn on your smartphone for the first time, press and hold the power button until the screen turns on.
  • Page 11: Locking Your Smartphone

    Using your smartphone - 11 Locking your smartphone If you will not use your smartphone for a while, briefly press the power button to lock access. This saves battery power and ensures your smartphone does not unintentionally use any services. Your smartphone will lock automatically if it is not used for one minute (depending on your settings).
  • Page 12: Navigating Through Menus And Options

    12 - Using your smartphone Navigating through menus and options To navigate through menus and options, there are three buttons beneath the screen. Back Home Menu Back Tap this button to go to the previous page, or to go up one level in a menu.
  • Page 13: Onscreen Keyboards

    Using your smartphone - 13 Onscreen keyboards Note The keyboard layout varies slightly, depending on the application and information that is required. Google keyboard This is a standard onscreen QWERTY keyboard that allows you to enter text. Tap and hold a key with numbers at the top to select alternative characters, such as letters with accents.
  • Page 14: Predictive Text

    14 - Using your smartphone Changing the text input method To change the input method, in the Application menu tap Settings > Language & input > Current keyboard and then select your preferred input method. Predictive text Android keyboard provides predictive text input for the browser. As you tap the letters of a word, a selection of words are displayed above the keyboard that continue the sequence of letters tapped, or are a close match allowing for errors.
  • Page 15: Search

    Using your smartphone - 15 At the bottom of the screen is the application dock which displays default apps. Tap an icon to open the app. Tap the Application menu icon in the middle of the application dock to view your apps. To change apps, see Changing application dock icons on page Search...
  • Page 16: Personalizing The Home Screen

    16 - Using your smartphone Personalizing the Home screen You may personalize your Home screen by adding or removing app shortcuts or widgets, and by changing the wallpaper. Adding and removing shortcuts and widgets To add shortcuts, tap the Application menu to see a list of apps you can drag to a Home screen.
  • Page 17 Using your smartphone - 17 appears, release the widget. If the widget is resizable, you will be able to drag the sides of the widget to resize it. Adding or removing folders You can also add folders to your Home screen. To create a new folder drag and drop an app icon onto another app icon in the Home screen.
  • Page 18: The Application (apps) Menu

    18 - Using your smartphone Changing the wallpaper In the Application menu, tap Settings > Display > Wallpaper. Choose from images stored in the Gallery, Live Wallpapers (featuring animated or interactive backgrounds), Photos or Wallpapers. Alternatively, tap and hold anywhere on the home screen. Tap WALLPAPERS to see a selection of images to set as your wallpaper.
  • Page 19: Notification And Status Area

    Using your smartphone - 19 Notification and status area Notification and status icons are shown at the top of the screen. The top-right area displays a variety of status information, such as Wi-Fi connectivity, signal strength, battery status, and time. The top-left area displays event icons, such as a new message.
  • Page 20: Multitasking

    20 - Using your smartphone Multitasking You can have multiple apps open at the same time. To open a new app, tap the home button to return to the Home screen, then start the new app. Tap the Menu button to quickly navigate back and forth between previously- opened apps.
  • Page 21: Managing Contacts

    Managing contacts - 21 A N A G I N G C O N T A C T S Managing your contacts Your smartphone features an address book that allows you to save contacts to either the internal memory or onto your SIM card. Tap the Contacts app from the Application menu or tap CONTACTS from the Dialer to view your contacts.
  • Page 22: Adding A Contact

    22 - Managing contacts Adding a contact To add a contact, open the Contacts app from the Application menu and then tap . Choose an existing account to store the contact to or tap Add new account to add a new account. To create a contact, first choose where you want to store the contact’s information.
  • Page 23 Managing contacts - 23 contact, or place the contact on your Home screen. You may also create a contact from an already dialed or received number, see Saving a dialed number to contacts on page...
  • Page 24: Making Calls

    24 - Making calls A K I N G C A L L S This chapter shows you how to make phone calls, and the various options available to you during your call. Before making a call Check that the smartphone is connected to the network before you make a call.
  • Page 25: Making A Call

    Making calls - 25 Making a call Note If you have multiple SIMs inserted in the smartphone, you will be asked which SIM to use before the call is connected. To select a SIM, just tap the name of the carrier. 1.
  • Page 26: Viewing Missed Calls

    26 - Making calls To view call details and other options, tap the number or contact’s name. Tap CALL BACK to call the contact. Viewing missed calls Missed call notifications are displayed in the following three areas: 1. The Notification area with the missed call icon.
  • Page 27: Direct Dial Widget

    Making calls - 27 Simply tap and hold 0+ on the onscreen number pad until + appears onscreen. Important International call rates can vary greatly depending on the country you are calling and your network provider. We suggest you check all call rates with your network provider, to avoid excessive phone bills.
  • Page 28 28 - Making calls When you have an incoming call and the screen is not locked, the incoming call will be minimized and shown at the top. Tap DISMISS to decline the call or tap ANSWER to accept the call. Ending a call To end a call, tap from the voice call screen.
  • Page 29: Internet Calling

    Internet calling - 29 N T E R N E T C A L L I N G You can place and receive internet calls over a wireless network. Adding an internet calling account From the Home screen, tap Phone. If open, tap the Back button to close the onscreen number pad.
  • Page 30: Calling A Contact's Internet Calling Address

    30 - Internet calling Calling a contact’s internet calling address You must add an internet calling address to a contact to be able to place an internet call to them. To make an internet call, from the Application menu tap Contacts. Tap on the contact to open their profile, and then tap on their internet calling address to place the call.
  • Page 31: Messaging

    Messaging - 31 E S S A G I N G This chapter shows you how to set up and use the Messaging functions of your smartphone. All SMS and MMS messages are accessed via Messaging. Messaging automatically arranges received and sent messages into threads.
  • Page 32: Replying To A Message

    32 - Messaging to add contacts from your contacts list, or tap the Type name or number field to enter the recipient’s phone number or name directly. Suggested contacts will be displayed in a drop-down list below the text field. To select a suggested contact, tap the contact’s name.
  • Page 33: Multimedia Messages

    Messaging - 33 Option Description Add to Add the other contact to your contacts list. People Settings Additional settings for messages. Multimedia messages Multimedia messages are similar to text messages but also allow you to attach files such as pictures, audio or video clips. Each message can be up to 300 KB in size.
  • Page 34 34 - Messaging SMS messages. If you wish to attach a file, tap . You will be presented with a menu of options. 5. When you have finished composing the message, tap the Send icon.
  • Page 35: Going Online

    Going online - 35 O I N G O N LI N E Browsing the internet In order to browse the internet with your smartphone, you must be connected to a data or wireless network. Using the browser To start browsing, open the Application menu and tap Chrome. To open a new website, tap the address box at the top of the page.
  • Page 36: Setting Up Email

    36 - Going online Setting up Email Your smartphone enables you to access your email. Most popular ISPs can be set up in two steps. In the Application menu tap Email to start setting up your email account. If necessary, enter your email address and tap MANUAL SETUP to enter the parameters manually.
  • Page 37: Voice Search

    Going online - 37 Composing an email 1. Make sure your smartphone is connected to a data or Wi-Fi connection. 2. From the Application menu tap Gmail. 3. Tap 4. Enter the recipient's email address, the subject and message. 5. When you are finished composing your message, tap Voice search With voice actions, you can send text messages, place calls, send emails,...
  • Page 38: Play Store

    38 - Going online Play Store Important see FAQ and troubleshooting For connection issues with Play Store, on page 63 Tap Play Store from the Application menu to open Google Play. Here you can obtain a variety of add-on programs and apps to enhance the functionality of your smartphone.
  • Page 39 Going online - 39 You may keep track of the download progress from both the app’s page and the notification area. Important Some apps may require payment before you can download them. You will need to have a Google Wallet account in order to pay for these apps, or a credit card number associated with your Google account.
  • Page 40: Google Hangouts

    40 - Going online Google Hangouts Tap Hangouts from the Application menu to open Google Hangouts. Here you can see a list of your contacts connected to Google Hangouts services. Tap on a contact to open a chat session. After you have connected, you can open a video chat session.
  • Page 41: Using The Camera

    Using the Camera - 41 S I N G T H E A M E R A Your smartphone features a digital camera mounted on the front and rear. This section will take you through all the steps in taking photos and videos with your smartphone.
  • Page 42 42 - Using the Camera Tap the Camcorder button and the camcorder immediately begins filming. While filming, you are unable to access camera/camcorder settings; however, you can still take pictures with the Shutter button. Quick settings Flash Time elapsed Zoom Last picture / Mode selector video taken...
  • Page 43: Mode Selector

    Using the Camera - 43 Mode Selector Tap the Mode selector icon to open the list of modes you can choose from. Tap the icons along the top to select different items. Camera Capture mode: Select a capture mode. Normal Gourmet Sports Scene mode: Adjust photo parameters for a particular environment.
  • Page 44 44 - Using the Camera Camcorder The camcorder’s scene mode changes depending on the record mode setting (see table below). Record mode: Normal Time lapse Scene mode: Night Effect: None Negative Mono Aqua Sepia White balance Compensate for different lighting environments. Auto Fluorescent lamp Day light...
  • Page 45: Settings Menus

    Using the Camera - 45 Settings menus Note Some of the following settings are not available for the front camera. Tap the Settings icon to open the Settings menu. Photo You may adjust the following: • Set the Resolution value and aspect ratio. •...
  • Page 46: Taking A Photo

    46 - Using the Camera • Set the video Resolution. • Turn Audio on or off. Other You may adjust the following: • Turn GPS Location info on or off: Stores GPS information in the image information. • Choose to Reset to default camera settings. Taking a photo 1.
  • Page 47: Geotagging

    Using the Camera - 47 You may also edit individual photos you have taken by tapping the icon in the lower left-hand corner of the image. Geotagging Geotagging allows you to store the location where a photo or video was taken right in the photo or video itself. For the geotag to display, pictures must be taken with GPS Location info turned on.
  • Page 48: 48 - Advanced Settings

    48 - Advanced settings D V A N C E D S E T T I N G S Putting your smartphone in Airplane mode You can enable Airplane mode (also known as flight mode) to turn off cellular, Wi-Fi and Bluetooth functions and use your smartphone as a handheld device during a flight.
  • Page 49: Restarting Your Smartphone

    Advanced settings - 49 Restarting your smartphone You can restart (reboot) your smartphone if you find apps are not responding. Press and hold the power button and the volume up button at the same time until the smartphone restarts. Adjusting settings Activating or deactivating connections Open the Application menu and tap Settings to manage your connection settings.
  • Page 50 50 - Advanced settings If your smartphone is in Airplane mode, the option to turn Bluetooth on will be disabled. Please refer to Putting your smartphone in Airplane mode on page 48 for instructions on turning Airplane mode on or off. Adjusting Bluetooth settings You can use Bluetooth to exchange information between your smartphone and other mobile devices.
  • Page 51: Mobile Network Settings

    Advanced settings - 51 Wi-Fi hotspot You can turn your smartphone into a portable Wi-Fi hotspot to share your mobile internet connection with up to 8 clients. 1. In the Application menu tap Settings > More > Tethering & portable hotspot. Turn Wi-Fi hotspot ON.Tap Wi-Fi hotspot > Set up Wi-Fi hotspot.
  • Page 52: Smartphone Settings

    52 - Advanced settings Tap Auto to connect to the available network with the strongest signal. This may lead to your smartphone jumping between networks when you move around. Note Contact your service provider should you have any problems obtaining voice mail and the text message service center numbers.
  • Page 53: Display

    Advanced settings - 53 Item Description Default notification Set your smartphone’s default notification ringtone ringtone. Enable or disable Dial pad tones, Screen Other sounds locking sounds, Touch sounds and Vibrate on touch. Adjusting the volume Adjust the volume of your smartphone using the volume button on the side of the smartphone.
  • Page 54: Setting Alarms

    54 - Advanced settings time based on information it receives from the network. Setting alarms There are two predefined alarms on your smartphone by default. Tap Clock in the Application menu, and then tap to edit alarm settings. You may: •...
  • Page 55: Synchronization

    Advanced settings - 55 explorer. Tap Connected as a media device to choose other connection methods. Note After turning on USB storage, you will not be able to access the files in the microSD card or apps such as Gallery or Music. Synchronization You can sync your calendar, email and contacts on your smartphone and never worry about losing them again.
  • Page 56: Fm Radio

    56 - Advanced settings uncheck any for manual synchronization. To manually synchronize an item, make sure the item is checked, tap the Menu button and then tap Sync now. Note You need a Google account to sync your calendar and appointments. FM radio The FM radio allows you to listen to your favorite stations while on the move.
  • Page 57: Applications (apps)

    Advanced settings - 57 Applications (apps) Closing an app To close an active app, in the Application menu tap Settings > Apps. Swipe over to the Running tab, then tap the program you wish to close. Select STOP to close the program. Uninstalling an app You can remove programs installed on your smartphone to free up extra storage memory.
  • Page 58: 58 - Accessories And Tips

    58 - Accessories and tips C C E S S O R I E S A N D T I P S This chapter shows you how to use accessories with your smartphone, as well as provide useful tips for when you are using your smartphone.
  • Page 59: Inserting A Microsd Card

    Accessories and tips - 59 4. When you have finished tap the Menu button and then tap Save. Important Some providers and countries do not allow the use of a smartphone as a modem over HSDPA. Please check with your provider before attempting to do so.
  • Page 60: 60 - Managing Your Sim Cards

    60 - Managing your SIM cards S I M A N A G I N G Y O U R C A R D S Note This chapter is for models with more than one SIM card. SIM Management Open the Application menu and tap Settings > SIM cards.
  • Page 61 Managing your SIM cards - 61 Selecting which SIM to use when sending a text message If you have set SMS Messages to Always ask, you will be asked which SIM to use each time you send a text message. Enter the message and recipient information, then tap the Send button.
  • Page 62 62 - Managing your SIM cards Limitations when using multiple SIMs When a SIM is: Other SIMs cannot: In a call Dial out Receive a call (caller will get a Ringing "number not available" message) Sending or receiving a message Send or receive a message Using a data connection Use a data connection...
  • Page 63: Appendix

    Appendix - 63 P P E N D I X FAQ and troubleshooting This section lists frequently asked questions that may arise during the use of your smartphone, and gives easy answers and solutions to these questions. Aspect Question Suggestions If the headset is plugged into the device, the speaker is automatically shut off.
  • Page 64 64 - Appendix Aspect Question Suggestions 1. First check that you have a Wi-Fi or data connection and then try again. Some Wi-Fi "hotspots" require you to log in before accessing the internet. 2. If you still cannot connect, try Why can’t I Google Play adjusting your date/time settings.
  • Page 65: Other Sources Of Help

    Other sources of help For information on Refer to ... Up-to-date information regarding your smartphone Service enquiries
  • Page 66: Warnings And Precautions

    66 - Warnings and precautions A R N I N G S A N D P R E C A U T I O N S • Do not use this product near water. • Do not place this product on an unstable cart, stand or table. If the product falls, it could be seriously damaged.
  • Page 67: Medical Devices

    Warnings and precautions - 67 Operating environment Important For safety reasons, turn off all wireless or radio transmitting devices when using your smartphone device under the following conditions. These devices may include, but are not limited to: wireless LAN (WLAN), Bluetooth and/or cellular devices. Remember to follow any special regulations in force in any area, and always switch off your device when its use is prohibited or when it may cause interference or danger.
  • Page 68: Vehicles

    68 - Warnings and precautions • Always keep the device more than 15.3 cm (6") from the pacemaker. • Not carry the device near your pacemaker when the device is switched on. If you suspect interference, switch off your device, and move it.
  • Page 69: Emergency Calls

    Warnings and precautions - 69 Observe restrictions on the use of radio equipment in fuel depots, storage, and distribution areas; chemical plants; or where blasting operations are in progress. Areas with a potentially explosive atmospheres are often, but not always, clearly marked. They include below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), and areas where the air contains chemicals or particles such as grain, dust or...
  • Page 70 70 - Warnings and precautions smartphone or other small electronic device. 3. DO be careful not to drop your smartphone or subject it to any strong impact. Do not place your smartphone in your back pocket. 4. DO NOT expose your smartphone to extreme temperatures. For example, do not leave your smartphone on the dashboard of a car on a hot day or when temperatures are below freezing point.
  • Page 71: Specifications

    - 71 Specifications Note Specifications may vary depending on region and configuration. Performance • 1.2 GHz dual-core processor • System memory: • ROM 8 GB eMMC + RAM 1 GB • Android operating system Display • 4" TFT LCD, capacitive touchscreen •...
  • Page 72: Connectivity

    72 - Connectivity • Bluetooth 4.0 • IEEE 802.11b/g/n • GSM 850 / 900 / 1800 / 1900 MHz • HSPA / WCDMA* • SKU 1: 900 MHz (B8) / 2100 MHz (B1) • SKU 2: 850 MHz (B5) / 1900 MHz (B2) •...
  • Page 73: Dimensions

    - 73 Dimensions Height 125.3 mm Width 64 mm Thickness 9.57 mm Weight 120 g (with battery)
  • Page 74: End User License Agreement

    6. Sublicense or otherwise make the Software available to third parties, except that you may, after prior written notification to Acer, transfer the Software as a whole to a third party so long as you do not retain any copies of the Software and such third party accepts the terms of this Agreement.
  • Page 75 Title, ownership rights and intellectual property rights in and to the Software and all copies thereof shall remain with Acer or Acer's licensors or suppliers (as applicable). You do not have or shall not gain any proprietary interest in the Software (including any modifications or copies made by or for you) or any related intellectual property rights.
  • Page 76 In such event, you must: 1. Cease all use of the Software; 2. Destroy or return to Acer the original and all copies of the Software; and 3. Delete the Software from all smartphones on which it was resident. All disclaimers of warranties and limitation of liability set forth in this Agreement shall survive termination of this Agreement.
  • Page 77 End User License Agreement - 77 Privacy policy During registration you will be asked to submit some information to Acer. Please refer to Acer’s privacy policy at or your local Acer website.

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