Sony KDL-40BX455 Service Training Manual

Sony KDL-40BX455 Service Training Manual

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Self Diagnosis
Supported model
HISTORY INFORMATION FOR THE FOLLOWING MANUAL:
SERVICE / TRAINING MANUAL
AZ3TK
Chassis
Segment: P-2F
ORIGINAL MANUAL ISSUE DATE: 3/2012
Version Date
Subject
1.0
3/23/2012
Original Manual Release Date
LCD Digital Color TV
9-883-879-01

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Summary of Contents for Sony KDL-40BX455

  • Page 1 Self Diagnosis Supported model HISTORY INFORMATION FOR THE FOLLOWING MANUAL: SERVICE / TRAINING MANUAL AZ3TK Chassis Segment: P-2F ORIGINAL MANUAL ISSUE DATE: 3/2012 Version Date Subject 3/23/2012 Original Manual Release Date LCD Digital Color TV 9-883-879-01...
  • Page 2 Self Diagnosis Supported model SERVICE / TRAINING MANUAL AZ3TK Chassis Segment: P-2F LCD Digital Color TV KDL-40BX455 9-883-879-01...
  • Page 3 MODEL LIST MODEL COMMANDER DESTINATION MODEL COMMANDER DESTINATION KDL-32BX355 RM-YD081 BRAZIL KDL-40BX455 RM-YD081 BRAZIL KDL-46BX455 RM-YD081 BRAZIL 9-883-879-01...
  • Page 4: Table Of Contents

    TABLE OF CONTENTS Cautions and Warnings ...................ii Connectors ....................19 Screws ......................19 Section 1 - Features and Overview ..............1 Accessories and Packaging ................20 Features ......................1 Wire Dressing ....................21 Specifications ....................1 Chassis Overview ..................3 Section 5 - Updates and Adjustments ............22 Overall Circuit Description ................5 Overview .....................22 Main Board ....................5 Software Updates for Customers ..............22...
  • Page 5: Cautions And Warnings

    CAUTIONS AND WARNINGS CAUTION These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so. WARNING!! An isolation transformer should be used during any service to avoid possible shock hazard, in case of live chassis.
  • Page 6 CAUTIONS AND WARNINGS SETTING UP AND CARRYING THE TV ● Disconnect all cables when carrying the TV. ● Carry the TV with the adequate number of people; larger size TVs require two or more people. ● Correct hand placement while carrying the TV is very important for safety and to avoid damage. USE CAUTION WHEN HANDLING THE LCD PANEL When repairing the LCD panel, be sure you are grounded by using a wrist band.
  • Page 7 CAUTIONS AND WARNINGS CLEANING THE LCD PANEL CAUTION: When cleaning the TV, be sure to unplug the power cord to avoid any chance of electric shock. Clean the cabinet of the TV with a dry soft cloth. Wipe the LCD screen gently with a soft cloth. ;...
  • Page 8: Leakage Test

    CAUTIONS AND WARNINGS Measuring the voltage drop across a resistor by means of a VOM SAFETY CHECK-OUT or battery-operated AC voltmeter. The “limit” indication is 0.75 V, so analog meters must have an accurate low voltage scale. Nearly all After correcting the original service problem, perform the following safety battery-operated digital multimeters that have a 2 VAC range are checks before releasing the set to the customer: suitable.
  • Page 9: Section 1 - Features And Overview

    SECTION 1 - FEATURES AND OVERVIEW FEATURES SPECIFICATIONS The AZ3TK chassis is one of several designs for the 2012 model line of Sistema Sony Bravia® LCD televisions. This manual covers the following models: Sistema de televisã Analógico: NTSC/PAL-M/PAL-N Digital: SBTVD-T KDL-32BX355...
  • Page 10 SECTION 1 - FEATURES AND OVERVIEW Nome do modelo KDL-46BX455 KDL-40BX455 KDL-32BX355 Energia e outros Requisito de energia 110-220 V CA, 60 Hz Consumo de energia em uso em modo de espera Menos do que 1 W Tamanho da tela (cm) Aprox.
  • Page 11: Chassis Overview

    SECTION 1 - FEATURES AND OVERVIEW CHASSIS OVERVIEW The primary circuits in the AZ3TK chassis consist of a Main Board (A Board), Power Supply Board (G Boards), the IR Board (H Board), the Switch Unit, and the LCD Panel Assembly which includes the TCON Board and the Inverter MT Board. NOTE: For connector part number information, refer to “Connectors”...
  • Page 12 SECTION 1 - FEATURES AND OVERVIEW TCON SWITCH UNIT BOARD LAYOUT FOR KDL-40BX455 ONLY TCON SWITCH UNIT BOARD LAYOUT FOR KDL-46BX455 ONLY KDL-32BX355/40BX455/46BX455...
  • Page 13: Overall Circuit Description

    SECTION 1 - FEATURES AND OVERVIEW OVERALL CIRCUIT DESCRIPTION CPU: The CPU internal to the MT5366 processor controls all aspects of the television functions. Input from the user along with monitoring of critical “Overall Block Diagram” on page 11 provides an overview of the AZ3TK circuits is also performed by this CPU.
  • Page 14: Lcd Panel Assembly

    SECTION 1 - FEATURES AND OVERVIEW LCD PANEL ASSEMBLY The LCD Panel Assembly includes the LCD Panel, TCON Board, and LED Backlight system. The LCD Panel contains the actual liquid crystals, color filters, and polarizers. The liquid crystals are manipulated by the applied voltage to pass a specific amount of light - from the backlight - depending on the level of voltage applied.
  • Page 15: Section 2 - Troubleshooting

    SECTION 2 - TROUBLESHOOTING Self Diagnosis Supported model OVERVIEW SELF DIAGNOSIS FUNCTION This chapter provides information regarding the Self Diagnosis feature in Critical voltages and circuit operations are monitored by the CPU on the our TVs. Main Board. If an error is detected the Self Diagnosis function in the TV will force the TV to shut down by the CPU.
  • Page 16: Viewing The Self Check Diagnosis History

    SECTION 2 - TROUBLESHOOTING VIEWING THE SELF CHECK DIAGNOSIS HISTORY Service Mode Sound Adjustment >> When an error is detected, the Self Check screen records the error that Wide Band Tuning >> occurred. This is helpful in confirming past occurrences of an error, and for determining if an error is intermittent when the customer is not sure what Range Scan…...
  • Page 17 SECTION 2 - TROUBLESHOOTING 2X Blink - Main Power Error 7X Blink - Temperature Failure A loss of REG12V from the power supply triggers this protect event. The A digital thermometer IC located on the Main Board provides a temperature usual cause is a failure of the main switching supply.
  • Page 18: Triage Chart

    SECTION 2 - TROUBLESHOOTING TRIAGE CHART Use this general Triage Chart to determine what may possibly be causing the error before going out to the customers location. 5. Chart Color Code 1. Confirm the symptom from the customer. RED DOT: (Primary) Most likely defective part 2.
  • Page 19: Section 3 - Flow Charts And Diagrams

    SECTION 3 - FLOW CHARTS AND DIAGRAMS BLOCK DIAGRAM Tuner IF 1 To Panel . CXD2828 IF 2 DEMOD DDR3 x 2 CVBS Side I/O NAND Flash MT5366 HDMI1 KEYPAD SIL9185ACTU HDMI2 IR/ LED SPDIF OUT Side I/O UART MAX9728 Head PHONE COMPONENT+COMPOSITE + AUDIO / AUDIO OUT...
  • Page 20: No Power

    SECTION 3 - FLOW CHARTS AND DIAGRAMS NO POWER No Power Press power Does red standby button while High (3.3V) Power Supply LED on front panel monitoring pin 3 of on pin 3? Board* light? CN6401 on power supply board Is standby LED High (3.3V) Protection Shutdown...
  • Page 21: Standby Led Blinking

    Board* Main Board* Check room After a While temperature and ventilation around unit Immediately Main Board* “SONY” logo Power Supply appears before LCD Panel* Board* shutdown? LCD Panel* PROTECTION SHUTDOWN FLOWCHART *For Part Number information, Refer to “Section 4 - Disassembly/Part Number Information” on page...
  • Page 22: No Video

    SECTION 3 - FLOW CHARTS AND DIAGRAMS NO VIDEO No Video Backlights Inverter Board turned on? or LCD Panel* Any OSD graphics Main Board* present? Unplug LVDS connector at TCON while unit Any flashes is running. This seen on LCD Panel* may need to be screen? done more than...
  • Page 23 SECTION 3 - FLOW CHARTS AND DIAGRAMS Video Distortion Is distortion Lines move Improper of Vertical lines across entire Main Board* when wide-mode missing colors? or bars? screen? changed? Main Board* LCD Panel* Any horizontal LCD Panel* lines? Any single or LCD Panel* isolated vertical lines?
  • Page 24: Section 4 - Disassembly/Part Number Information

    (KDL-32BX355 ONLY) (SCREWS TO ATTACH TABLE-TOP STAND TO LCD TV) 4-423-358-01 REAR COVER (40APOT) [2] For product protection and safety reasons, Sony strongly recommends (KDL-40BX455 ONLY) that you use the screws provided with the TV. 4-423-359-01 REAR COVER (46APOT) [2]...
  • Page 25: Main Board (A) And Power Supply Board (G) Removal

    4-410-250-01 COVER, AC (APOT) SOFTWARE TO THE LATEST VERSION 1-858-772-11 SPEAKER 4X10 (TOL) 1-895-178-21 A BOARD, COMPLETE (KDL-40BX455 ONLY) 1-490-189-11 SWITCH UNIT AFTER REPLACING THE MAIN BOARD, YOU MUST UPDATE THE 4-264-270-01 KEY PAD (GT) SOFTWARE TO THE LATEST VERSION...
  • Page 26: Lcd Panel Removal

    4-159-298-01 SCREW, +PSW M4X10 ; Periodic vacuuming of the ventilation openings is recommended to ensure proper ventilation. ■ (KDL-40BX455 ONLY) 7-685-646-79 SCREW, +BVTP 3X8 Do Not use paper towels, any type of abrasive pad, rags, rubber or vinyl materials to clean the screen. Using these...
  • Page 27: Connectors

    CONNECTOR ASSEMBLY 32 12P MB-H&KEY (KDL-32BX355 ONLY) (KDL-32BX355 ONLY) 1-910-106-08 CONNECTOR ASSEMBLY 40 4P MB-SP 1-910-106-09 CONNECTOR ASSEMBLY 40 12P MB-H&KEY (KDL-40BX455 ONLY) (KDL-40BX455 ONLY) 1-910-106-12 CONNECTOR ASSEMBLY 46 4P MB-SP 1-910-106-13 CONNECTOR ASSEMBLY 46 12P MB-H&KEY (KDL-46BX455 ONLY) (KDL-46BX455 ONLY)
  • Page 28: Accessories And Packaging

    SECTION 4 - DISASSEMBLY/PART NUMBER INFORMATION ACCESSORIES AND PACKAGING PART NO. DESCRIPTION X-2584-211-1 BAG ASSEMBLY, SCREW 1-756-988-21 BATTERY, MANGANESE (R6) 4-415-639-42 GUIDE, QUICK SET UP 4-415-637-42 MANUAL, INSTRUCTION 4-416-690-42 SUPPLEMENT(STAND INSTALLATION) REMOTE COMMANDER PART NO. DESCRIPTION 1-489-991-11 REMOTE COMMANDER (RM-YD081) KDL-32BX355/40BX455/46BX455...
  • Page 29: Wire Dressing

    SECTION 4 - DISASSEMBLY/PART NUMBER INFORMATION WIRE DRESSING WIRE DRESSING FOR KDL-32BX355 ONLY WIRE DRESSING FOR KDL-46BX455 ONLY WIRE DRESSING FOR KDL-40BX455 ONLY KDL-32BX355/40BX455/46BX455...
  • Page 30: Section 5 - Updates And Adjustments

    TCON circuits. This information is automatically loaded to updating the software in their products. If a customer contacts the Sony onto the Main Board when the TV is powered up. With the correct software Customer Support Center and it is deemed to be correctable with a software version the Main Board and/or the TCON can be replaced more efficiently.
  • Page 31: Software Update Responsibility

    ● Certain features not working correctly (photo or video file viewing) Póngase en contacto con Sony Póngase en contacto directament con Sony si tiene algún problems con el TV: Sitio Web de soporte técnico: www.sony.co,.br/contato Teléfono de contacto en Brasil Región capital y metropolitana:...
  • Page 32: Accessing Service Adjustment Mode

    SECTION 5 - UPDATES AND ADJUSTMENTS ACCESSING SERVICE ADJUSTMENT MODE Service Mode Sound Adjustment >> Use the following information after replacing the Main Board or the LCD Wide Band Tuning >> Panel to ensure all features of the TV are available. Range Scan…...
  • Page 33: Viewing The Status Information

    SECTION 5 - UPDATES AND ADJUSTMENTS VIEWING THE STATUS INFORMATION Press the following buttons on the Remote Commander within a second of each other: After replacing the Main Board, LCD Panel, or TCON Board, you MUST UPDATE the SOFTWARE to the latest version. Verify the latest software is MUTING MUTING Volume...
  • Page 34: Selecting The Model Name

    SECTION 5 - UPDATES AND ADJUSTMENTS COMPLETING SERVICE REQUIREMENTS Locate the serial number for the TV on the side of the Rear Cover of the TV. WHEN REPLACING THE LCD PANEL The following must be performed after replacing the LCD Panel. MODEL NO KDL-32BX455 NOTE: The TCON Board is internal and cannot be replaced.
  • Page 35: Viewing The Status Information

    SECTION 5 - UPDATES AND ADJUSTMENTS VIEWING THE STATUS INFORMATION until LVDS Spectrum (%) is selected. Press After replacing the Main Board, LCD Panel, or TCON Board, you MUST Service Mode UPDATE the SOFTWARE to the latest version. Verify the latest software is Sound Adjustment >>...
  • Page 36: Optional Service Adjustments

    SECTION 5 - UPDATES AND ADJUSTMENTS 10. Press to select the correct panel for the model being To access the Sound Adjustment page, press .If the repaired. Service Mode 11. To save the changes, press until the Back is selected, then Sound Adjust press Back...
  • Page 37: Wide Band Tuning Adjustments

    SECTION 5 - UPDATES AND ADJUSTMENTS WIDE BAND TUNING ADJUSTMENTS RANGE SCAN ADJUSTMENTS until Wide Band Tuning is selected, then press until Range Scan is selected, then press Press Press Service Mode Service Mode Wide Band Tuning Range Scan Back <<...
  • Page 38 Sony Electronics Reproduction in whole or part without written permission is prohibited. All rights reserved Sony Corporation English 2012CJ74WEB-1 Sony Technology Center Printed in USA Technical Services 9-883-879-01 © 2012.3 Service Publication Department KDL-32BX355/40BX455/46BX455...
  • Page 39: Appendix A: Encryption Key Components

    APPENDIX A: ENCRYPTION KEY COMPONENTS Encryption key components developed by Sony Corporation contain confidential information, and shall be handled under the non-disclosure obligations provided in the applicable agreement with Sony Corporation (and/or its subsidiary). As part of this agreement specific instructions must be adhered to whenever a Circuit Board containing encryption key components is repaired and/or replaced pursuant to the following: In the service manual the Circuit Board(s) containing encryption key components shall be identified with a red outline and a .

This manual is also suitable for:

Kdl-46bx455Kdl-32bx355

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