unication Uni Voice Installation Manual

Messang console
Hide thumbs Also See for Uni Voice:

Advertisement

Quick Links

Advertisement

Table of Contents
loading

Summary of Contents for unication Uni Voice

  • Page 3: Table Of Contents

    INDEX Part 1. Preface ................OTA Password Setting ..............104 Preface ....................7 Sim Card Setting .................106 Part 2. System Introduction ..........Login Log ..................108 System Introduction ...............10 Encryption Key ................110 Part 3. Installation............11 Canned ACK Message ..............113 Hardware Specification..............12 Establish Canned Message ............116 Buttons ..................12 System Time Setting ..............120 LED Indicators ................13...
  • Page 4: Part 1. Preface

    3. To realize this epochal idea, there must be an integrated idea between sender and receiver, therefore, besides E5 / G1, Unication also offer a pager console for system integra- tion. 4.The current console systems on the market, either private-...
  • Page 5: Part 2. System Introduction

    Note:Unication Pager Console can be used on the GSM/GPRS sys- tem and 2-way radio system, but only Unication MT2 / U3 can support this application. 5.Traditional consoles usually only support one protocol trans- Part 2.
  • Page 6: Part 3. Installation

    System Uni Voice Introduction Pager Console System Introduction ■ Part 3. Installation...
  • Page 7: Hardware Specification

    The G1 Receiver LED will flash green when the status is normal or red G1 Receiver if an abnormal situation is detected. The front panel indicator displays the information of the Uni Voice Front Panel Indicator Pager Console.
  • Page 8: I / O

    Hardware Uni Voice Specification Pager Console Rear View Installation ■ I / O There are 6 steps to complete the hardware installation. 1. GSM SIM Card Installation 2. LAN Installation 3. WAN Installation 4. Power Installation 5. G1 Receiver Installation-Connect G1 Receiver with RS-232 cable.
  • Page 9 Installation Uni Voice Pager Console 2.LAN installation 4.Power Adaptor Installation Step1.Connect the RJ45 cable to the LAN port curd Step1.Determine your power cord type. Put the pow- the hub switch er connector to the DC-IN port, and the other to the power socket.
  • Page 10: Part 4. Features

    Installation 5.GSM Antenna Installation Step1.Plug the GSM antenna to the antenna port(port No.11 and 12), If you have select the Antenna Extension, please assemble one side of anten- na extension connector to Console, then con- nect the other connector to your GSM antenna. Part 4.
  • Page 11: Sending A Text Message

    Sending a Text Uni Voice Message Pager Console Sending a Text Message ■ This is the most important function a dispatch center will use; however, with the operational database established during system setups, sending a message is a relatively easy and quick to accomplish. Here below are the step- by-step explanations.
  • Page 12 Sending a Text Uni Voice Message Pager Console Step3.Entering “Paging Index” 3-1.Message Title- In order to simplify the message search, you may want to input a message title that will help you to recognize it from other messages sent. D.Selected Responder List- Indicates the respond- 3-2.Event Category- The event category is created by...
  • Page 13 Every row contains 22 characters, which simulates the mes- sage as simulated on the Unication E5 GSM Pagers. Step5.Selecting Message Recipients The Uni Message Pager Console provides 4 ways 5-3.Selecting by Group List- The user is allowed to to select the message recipients.
  • Page 14 Sending a Text Uni Voice Message Pager Console 5-5.After successfully selected the Responder Group, 5-7.Delete a Responder / Group from Selected Re- the dispatcher will see the designated responder sponder List list in Selected Responder List column. After responder or group(s) is imported, the sys-...
  • Page 15 Sending a Text Uni Voice Message Pager Console A.E5 Build In- This column contains all the default There are 2 types of acknowl- ACK options in E5 GSM pager edgement requests can be B.Universal- This column contains the default ACK sent to the responder’s de-...
  • Page 16: Voice Paging

    Sending a Text Uni Voice Message Pager Console 6-2.The dispatcher can double check the recipient Voice Paging ■ before sending, if there is any need for remove the member from selected responder list, click This is the most important function a dispatcher will use;...
  • Page 17 Voice Paging Uni Voice Pager Console Step3.Entering “Paging Index” 3-1.Message Title- In order to simplify the message search, you may want to input a message title that will help you to recognize it from other messages sent. A.Paging Index- There are 4 columns under this section: Message ID signifies the message serial number for each message that is about to send.
  • Page 18 Voice Paging Uni Voice Pager Console 4-1.Selecting by Responder List- The user can select 4-3.Selecting by Group List- The user is allowed to the responder from current database. Click “Re- page by group which is established by administra- sponder List”, and select the required responders tor in database.
  • Page 19 Voice Paging Uni Voice Pager Console 4-6.Selecting by Recommended List- The dispatcher 4-7.Delete a Responder / Group from Selected Re- sponder List can also page to the responders which is recom- mended by system while there’s requirement for After responder or group(s) is imported, the sys- special event.
  • Page 20: Responder Status

    ■ 5-1.The dispatcher can simply click to trans- mit the message to the selected recipients under The Uni Voice Pager Console’s operator are function area in message sending page. allowed to search responder’s in range and out of range status.
  • Page 21 GSM device. G.Equipment-The self-prepared equipment that hold by the responder. Step6.Uni Voice Pager Console also supports sending messages to the responder that is in range or out of range, the purpose of this function is to notice current status of the responder.
  • Page 22: Edit Personal Information

    Step1.Click the “Edit Personal Information” under “Authority Setting”. Step2.The user can input manually the personal infor- mation in the Uni Voice Pager Console, for ex- ample the user name, user IP, Birthday, profes- sion, phone number, cell phone number, in the Step9.Click “No”...
  • Page 23: Change Password

    Edit Personal Uni Voice Informations Pager Console Change Password Step3.Press the button to save the personal ■ information of authority in the system of Uni Voice Pager Console. The administrators are allowed to change their password under the administrator’s au- thority.
  • Page 24: Dispatcher Login Record

    Change Uni Voice Password Pager Console Step 3.Input the original password. The length of the Dispatcher Login Record ■ password should between 5-20 numbers, al- phabets, or symbols. This function is to allow dispatchers to check their login time, logout time, and login IP in case of any misuse or account hacking being found.
  • Page 25 Dispatcher Uni Voice Login Record Pager Console Step3.The user will see 4 columns in function area, 4-2.Click to assign a starting date and an ending which are: date. A.Index- The number for login record B.Login IP- Indicates the IP address of specific login history C.Login Time- The sign in time for specific login his-...
  • Page 26: Dispatcher Login / Logout

    ■ the function will stay in “Change Password” The Uni Voice Pager Console provides 3 authorities for the users in different operation requirement, these au- thorities are: Dispatcher, Administrator, and Both. In Step4.In the function area, there are 4 col-...
  • Page 27: History Voice Message

    Step2.The operator will see 4 columns: Step8.To logout from administrator to dispatcher, or logout from the Uni Voice Pager Console. 8-1.Select “Logout to Dispatcher ” to move to dis- patcher’s authority. 8-2.Select “Logout” to exit from Uni Voice Pager Console.
  • Page 28 History Voice Uni Voice Message Pager Console Select the responder the user would like to query Step4.Click “Play” to play the voice message A.Page Time- Time of each voice message B.Paging Index- Include message ID, title, event category, sender name, paging time C.ACK Summary- The data of each ACK message.
  • Page 29: Event Category

    Step3.Click “Edit” button to input manually the Event ■ index, Event title, remark of the event in the category. In the Uni Voice Pager Console, the administrator can have the classification of different disaster in the system. Step4.Click “Add” button to input the title of the inci- dent..
  • Page 30: Specialty Category

    Step6.A functional button will be displayed in lower- Depending on the incident, the right of the functional area. Click “OK” to con- Uni Voice Pager Console providse firm the operation a recommendation of the most appropriate personnel for an inci- dent.
  • Page 31 Specialty Uni Voice Category Pager Console Step3.In this page, the users are allowed to edit dif- Step4.The users are also allowed to add specialties. ferent specialties. Click “Add” button to add the Specialty No., Specialty Name in the blank field of the origi- nal list.
  • Page 32: Equipment Category

    A.Specialty No. –Identification code of the specialty incidents category and specialties, B.Specialty Name- The name of the specialty the Uni Voice Pager Console al- lows the users to setup the equip- C.Remark- A notation space to mark any informa- ment required for different inci- tion related to the specialty dents.
  • Page 33 Equipment Uni Voice Category Pager Console Step3.There are 3 columns in function area, which are: After editing the column, click “End Operation”, a box will pop out to confirm if you want to save the A.Index- An index of the equipment.
  • Page 34: Pager Data

    A box will pop out to confirm if you want to save Pager Data ■ the data, click “Yes” to save, or click “No” to go back to the function. The Uni Voice Pager Cosnole also allows the user to establish pager information for each responder in the system. Step5.End Operation Click “End Operation”...
  • Page 35 Pager Data Uni Voice Pager Console Step3.In function area, the user will see 5 columns, 4-2.To edit the data of the pager, first, the user needs which are: to select the pager which needs to be edit in the function area, and click “Edit” button, the data in A.Index- The number of the pager data column...
  • Page 36: Responder Data

    Responder Uni Voice Data Pager Console Responder Data Step3.There are 3 columns displayed in function area, ■ which are: Creating the pager user’s personal A.Responder Data- The number for the responder information is helpful for the Ad- in function area ministrator to assign references B.New Responder Personal Information- Login ac-...
  • Page 37 Responder Uni Voice Data Pager Console B.Pager-Select the pager model in this column. Step5.To delete a responder, please click “Delete” to waive out the designated responder. C.Called ID List- Select the corresponded Called ID D.Group– Select the corresponded group in this...
  • Page 38: Group Data

    Group Data Step3.In function area, the user will see 6 columns, ■ which are: In Uni Voice Pager Console, the user may have to page to several different groups depending on each different incidents. The user A.Index - Indicates the number of each group will have to establish groups first B.Group Title - The title / name of the group...
  • Page 39 Group Data Uni Voice Pager Console 4-2.To edit the data of the group, first, the user needs B.Selected Responder- The responder that has to select a group which needs to be edit in the been selected in the designated group function area, and click “Edit”...
  • Page 40 Group Data Uni Voice Pager Console 5-1.To assign one responder to a group or to waive 6-1.To assign Called ID to a group or to waive Called one responder out from a group, first, the user ID out from a group, first, the user has to selected has to selected a group in the “Paging Group”,...
  • Page 41: Create / Edit System User

    Create / Edit Uni Voice System User Pager Console Create / Edit System User Step3.The users are able to add, delete, or edit sys- ■ tem user under this function Being an administrator is respon- 3-1.To add a user, click “Add”, a box will pop out, the...
  • Page 42: Change Password

    Create / Edit Uni Voice System User Pager Console Step4.Reset Dispatcher’s Password- To reset dispatch- Change Password ■ er’s password to default value, the administra- tor has to select a user first The administrators are allowed to change their password under the 4-1.Click “Reset Password”, a box will pop out asking...
  • Page 43: Edit Personal Information

    Change Uni Voice Passord Pager Console Step 3.Input the original password. The length of the Edit Personal Information ■ password should between 5-20 numbers, al- phabets, or symbols. In this function, the users are al- lowed to edit their information,...
  • Page 44: Otap Management

    OTAP Management Step3.In function area, the users are able to edit their ■ information in each column Uni Voice Pager Console can also remotely activate certain functions in devices, which is defined as OTAP (Over-the-Air Programming). Step4.Click “Save” to save all the information, a box will pop out to confirm if you want to update personal information, click “Yes”...
  • Page 45 OTAP Uni Voice Management Pager Console Step3.The function area will display the OTA options A box will pop up to confirm your selection. which are optional for dispatchers. The OTAP Please click “Yes” to confirm the setting or No to cancel the setting.
  • Page 46: Send Otap

    Send OTAP Uni Voice Pager Console Send OTAP After you successfully logged in to the system, you will ■ be directed to a function page. The system is defaulted to stay in the “Dispatch Function”. There are 7 blocks The steps of sending an OTAP under this function.
  • Page 47 Send OTAP Uni Voice Pager Console Step3.Entering “Paging Index” 3-1.Message Title- In order to simplify the message search, you may want to input a message title that will help you to recognize it from other messages sent. D.Selected Responder List- Indicates the respond- er or the group which has been chosen.
  • Page 48 Send OTAP Uni Voice Pager Console A.Modify POCSAG Coding Format 5-2.Click to proceed to sending process, the dispatcher will see the designated responder list B.Modify ACK Message Phone Number in Selected Responder List column. C.Modification of Sending to Target IP and Port No.
  • Page 49 Send OTAP Uni Voice Pager Console 5-5.After successfully selected the Responder Group, 5-7.Delete a Responder / Group from Selected Re- sponder List the dispatcher will see the designated responder list in Selected Responder List column. After responder or group(s) is imported, the sys-...
  • Page 50 Send OTAP Uni Voice Pager Console Step6.Acknowledgement Requirement Note: After a message is sent successfully, the system will automati- cally direct you to “Last OTAP” in order to keep you informed with When the Received ACK is selected, the devices the acknowledgement status.
  • Page 51: Otap History

    OTA Password Uni Voice Setting Pager Console OTAP History ■ The Uni Voice Pager Console sup- ports the user reviewing paging history. Step1. Select the “OTAP History” under the “OTA Management” in the function list. The user is al- lowed to see the paging history in the right field.
  • Page 52 OTA Password Uni Voice Setting Pager Console Step4.In the ACK Summary, the system will demon- Step5.The user selects the appropriate transmitter in strate if the E5 has received the ACK, required the field of “Available Transmitter List”. It exist an ACK message or hasn’t received the ACK three options: Queue Server 1, Queue Server2, message.
  • Page 53 OTA Password Uni Voice Setting Pager Console OTA Password Setting ■ In OTA Password Setting, the us- ers are allowed to change or reset the Over-the-air (OTA) Command / Programming password. When the dispatcher needs to execute a command or remotely program-...
  • Page 54: Sim Card Setting

    The system would show the GSM status In the SIM Card Setting, the users in the screen. are allowed to set the telephone numbers in the Uni Voice Pager Console for G1 to acknowledge back to the system. Click to edit SIM Card TEL. No.
  • Page 55: Login Log

    Login Log Uni Voice Pager Console Login Log Step2.Please click and a calendar will be displayed. ■ You can simply click the date and it will be se- lected or use the setting icons to change calen- This function is to allow dispatch- dar year and month.
  • Page 56: Encryption Key

    Key Settings Pager Console Encryption Key Step3.A function area will be displayed as following ■ Uni Voice Pager Console offers AES 128 bits encryption for com- munication confidentiality. And, to keep the encryption crack dif- ficulty, we recommend system administrators periodically change the encryption key.
  • Page 57: Canned Ack Message

    Encryption Uni Voice Key Settings Pager Console Step5.Verifying New Encryption Key Canned ACK Message ■ In this function, the users can cre- ate canned messages which are pre-defined frequently used mes- sages that operators can select and send without typing. The...
  • Page 58 Canned ACK Uni Voice Message Pager Console Step3.There are 3 columns in function area, which are: 4-2.Edit the Canned message- The users are allowed to edit their equipment information in the desig- A.Index- An index of the canned acknowledge mes- nated column.
  • Page 59: Establish Canned Message

    Establish Canned Uni Voice Messager Pager Console Establish Canned Message Step3.There are 4 columns in function area, which are: ■ A.Index- An index of the canned acknowledge mes- In this function, the users can cre- sage. ate canned messages which are B.Canned Message- Title of the canned ACK mes-...
  • Page 60 Establish Canned Uni Voice Messager Pager Console The users can start typing the message content in Step5.End Operation the field and the message remark. If you want like Click to exit. to add new message continuously, just press “En- ter” after remark.
  • Page 61: System Time Setting

    System Time Uni Voice Setting Pager Console System Time Setting Step3.A function area will be displayed as following ■ In System Time Setting, the us- ers are allowed to select the Time Zone and modifying the time set- ting mode. There are 2 time set-...
  • Page 62: Wan Setting

    In this function, the users are al- menu in System Time (24Hours Format) lowed to enable the user connect- ing to Uni Voice Pager Console 3-3.Select “Automatically Setting” if you’d like to up- from wide area network, with this date/adjust the system date/time automatically...
  • Page 63 WAN Setting Uni Voice Pager Console Step3.The user will see 3 columns in function area, which are: Current Internet Connection- Indicates the current connection mode Connection Mode- There are 3 ways displayed in this column for wide area connection DDNS Setting- The detailed setting for DDNS...
  • Page 64: Lan Setting (Local Area Network Setting)

    IP setting. In this function, the users are al- lowed to set their Uni Voice Pager Console to enable the Voice Pager Console functioning under local area network environment.
  • Page 65: Ddns Setting

    LAN Setting Uni Voice Pager Console Step3.Select the corresponded IP address in the draw- DDNS Setting ■ down box, the valid value for the segment is 0 to 255. T h e D y n a m i c D o m a i n N a m e...
  • Page 66 DDNS Setting Uni Voice Pager Console Step3.There are 4 columns which will be displayed in Step6.Enter the corresponded password function area Step7.The user has to enter the preferred domain name to complete the registration Step8.Click “Save” to finish all the setting, a box will pop out to confirm if the user wants to save the data, click “Yes”...
  • Page 67: Transmitter Setting

    Pager Console eration Scenario 2 8.On/Off Status-Queue server’s activating status. In high power circumstances, the Uni Voice Pager Console allow the 9.Transmitter Type-Indicates the transmitter’s on operator to transmit messages site / wide area status. with radio repeater. In this func- tion, the operator needs to set the Please input these data columns, if there’s any...
  • Page 68: Time Sync

    Time Zone and modifying the time set- ting mode. There are 2 time set- ting modes in Uni Voice Pager Console which are: Step5.A window will pop out asking if you want to save the latest modified data Click “Yes”...
  • Page 69 System Time Uni Voice Setting Pager Console Step3.A function area will be displayed as following 3-2.Select “Manually Update” if you’d like to update/ adjust the system date/time. Click in System Date column to select date; Click the pull down Clock Setting Manually...
  • Page 70: Pager Programming Software

    Pager Programming Uni Voice Pager Console Software Pager Programming Software Step3.In this function, 3 columns are displayed: ■ A.GPRS number and GPRS port number- The ad- In this function, the users are al- dress that provides the devices a return route.
  • Page 71 Pager Programming Uni Voice Pager Console Software Step4.Enter the corresponded GPRS IP address and Step6.Export Data-Click, a confirmation box port number will pop out to confirm if the user really wants to export the capcode information, click “Yes” to export the data; or “No” to go back to the function.
  • Page 72: G1 Receiver Setting

    G1 Receiver Uni Voice Pager Console Setting G1 Receiver Setting Step3.The users will see 7 columns in main function ■ area. The users are allowed to set the A.Index- Indicates the number of current-operating related configuration of G1 receiv- receiver.
  • Page 73 G1 Receiver Uni Voice Pager Console Setting Step8.The user have to input the op- erating frequency of G1 receiv- Step5.Click the drop-down menu to select the operating band of G1 receiver. Step9.Click “End Operation” to finish all the setting, a box will pop out to confirm if the user wants to leave, click “Yes”...
  • Page 74: Wan Log

    WAN Log Uni Voice Pager Console WAN Log Step3.The users are allowed to review or query the ■ local area network status of specific period un- der this function. In the function area, there are This built-in status monitoring 3 main columns in display, which are “Index”, program will automatically detect “Status”, “Time”.
  • Page 75: Lan Log

    WAN Log Uni Voice Pager Console Step5.Export Data LAN Log ■ Click, a confirmation box will pop out, click “Yes” to export the data; or “No” to go back This built-in status monitoring pro- gram will automatically detect and to the function.
  • Page 76 LAN Log Uni Voice Pager Console Step5.Export Data Step3:The users are allowed to review or query the local area network status of specific period un- Click, a confirmation box will pop out, der this function. In the function area, there are click “Yes”...
  • Page 77: Gsm Log

    GSM Log Uni Voice Pager Console GSM Log Step3.The record of the GSM connection for the last ■ month will be displayed in function area. The Administrator can enter a start and an end The GSM connection program will time frame to perform a record search.
  • Page 78 GSM Log Uni Voice Pager Console D.Connection Status- Indicates the GSM connec- Step5.Export Data tion status of Message Dispatcher. The GSM log record can be exported as a XLS file. Click a confirmation box will pop out, click “Yes” to export the data; or “No” to go back to the function, the GSM log record can be exported as XLS file with the function name.
  • Page 79: Gprs Ack Service Log

    GPRS ACK Uni Voice Service Log Pager Console GPRS ACK Service Log Step3.The record of the GPRS service for the last ■ month will be displayed in function area. The Administrator can enter a start and an end The built-in status monitoring pro- time frame to perform a record search.
  • Page 80: Ddns Log

    GPRS ACK Uni Voice Service Log Pager Console DDNS Log Step4.Click to assign a starting date and an ending ■ date This built-in status monitoring pro- (Notice: The time limitation for any selected date searching is 1 year) gram will automatically detect and record the Dynamic Domain Name System functioning status.
  • Page 81 DDNS Log Uni Voice Pager Console Step3.The users are allowed to review or query the Step5.Export Data local area network status of specific period un- Click, a confirmation box will pop out, der this function. In the function area, there are click “Yes”...
  • Page 82: Web Server Log

    Web Server Log Uni Voice Pager Console Web Server Log A listing of the web server status will be dis- ■ played. The Administrator can enter a start and an end time frame to begin a record search. This built-in status monitoring pro-...
  • Page 83 Web Server Log Uni Voice Pager Console The web service record can be exported as a XLS 3-2.Click to assign a starting date and an ending date. file with the function name. Note: If you are using Internet Explorer, click “Ex- port Data”, a confirmation box will pop out, click...
  • Page 84: Transmitter Log

    Transmitter Uni Voice Pager Console Transmitter Log A listing of the connection status for the last ■ month is provided. The Administrator can enter a start and an end time frame to begin a record This built-in status monitoring pro- search.
  • Page 85: Authority Log

    Transmitter Uni Voice Pager Console Authority Log 3-2.Click to assign a starting date and an ending ■ date. This built-in status monitoring pro- gram will automatically record the administrative actions for each re- sponder. 3-3.Click to start searching from the given period.
  • Page 86 Authority Log Uni Voice Pager Console Step3.The administrator can see all the account ac- Step4.Click to set the start and end date of specific tions, include: time. Click to start searching. For each re- cord, a time & date and listing of the status is A.Create / Delete Account...
  • Page 87: Power On / Off Log

    Power On / Off Uni Voice Pager Console Power On / Off Log Step3. The users are allowed to query the power on / ■ power off status A listing of the power on/off status for the last month is provided. The Ad-...
  • Page 88 Power On / Off Uni Voice Pager Console Step4.Time Period Setting for Data Search Step5.Exporting Data . (Notice: The time limitation for any selected date searching is 1 year) 5-1.Click a confirmation box will pop out, click “Yes” to export the data; or “No” to go back 4-1.Manually select a desired time period.
  • Page 89: G1 Receiver Log

    G1 Receiver Uni Voice Pager Console G1 Receiver Log A listing of the connection status for the last ■ month is provided. The Administrator can enter a start and an end time frame to begin a record This built-in status monitoring pro- search.
  • Page 90 G1 Receiver Uni Voice Pager Console 3-2.Click to assign a starting date and an ending date. 3-3.Click to start searching from the given period. (Notice: The time limitation for any selected date searching is 1 year) Step4.Export Data Click , a confirmation box will pop out, click “Yes”...
  • Page 91: System Service Log

    In this function area, the user This function will automatically re- will see the log record for below functions: cord all the system services in the Uni Voice Pager Console, allow- 1. WAN Log ing the operators to know system 2. LAN Log service status and the connection status.
  • Page 92: Emergency Call Record

    System Service Uni Voice Pager Console Step5.Export Data Emergency Call Record ■ Click, a confirmation box will pop out, In this function, the administrator click “Yes” to export the data; or “No” to go back and the dispatcher can search the to the function.
  • Page 93 Emergency Call Uni Voice Record Pager Console Step3.The users are allowed to review or query the Step5.Export Data local area network status of specific period un- Click, a confirmation box will pop out, der this function. In the function area, there are click “Yes”...
  • Page 94: Dispatching Attendance

    Dispatching Attendance Step3.In function area the user will see 10 blocks, ■ which are: The Uni Voice Pager Console pro- A.Index- Indicates the number of each message. vides dispatching record for ad- B.Message ID- Indicates the message serial num- ministrators to analyze dispatching ber.
  • Page 95 Dispatching Uni Voice Attendance Pager Console Step4.Query dispatching attendance in specific period 4-4.If the user would like to query the ACK status for specific event, select the desired date and click 4-1.Select one record. the “Received ACK Statistical Table” or “Read 4-2.Determine the time period you would like to que-...
  • Page 96: Responder Attendance

    Responder Uni Voice Attendance Pager Console Responder Attendance Step3.In function area the user will see 2 main blocks, ■ which are “Event Category”, “Attendance Re- cord” Responder Attendance provides individual responder feedback for every incident based on their ACK result. You will be able to view both summary statistics and that for a particular incident.
  • Page 97: Incident Rate

    Responder Uni Voice Attendance Pager Console Incident Rate 4-3.Click to search the paging times for specific ■ event, the responder’s attendance record will be displayed in the attendance record column. In this function, users are allowed to review the rate for various inci- dents in a specific period of time, 4-4.If the user would like to query the ACK status for...
  • Page 98 Incident Rate Uni Voice Pager Console Step3.In function area the user will see 2 main blocks, 4-3.Click to search the paging times for specific which are “Event Category” and “Attendance event, the event’s paging record will be displayed in the attendance record column.
  • Page 99: Part 5. Others

    Incident Rate Uni Voice Pager Console Step5.Export Data The Incident Rate record can be exported as a XLS file. Click a confirmation box will pop out, click “Yes” to export the data; or “No” to go back to the function, the Incident Rate record can be exported as XLS file with the function name.
  • Page 100: Basic Troubleshooting

    TCP / IP address between the computer and the 2.Basic Hardware Troubleshooting Voice Pager Console which resulting the com- 2-1.If there’s any hardware issues of Uni Voice Pager puter links to itself. Please ping the computer’s Console, please do as following steps:...
  • Page 101 ■ query, or input keyword in the “Search” col- umn, and click to search in Event Category. In the Uni Voice Pager Console, 3 columns will be displayed the users can create the recom- mended list in the system. The A.Index...
  • Page 102 List”, and click to remove the responder er will activate the GSM module to communicate with the console. Also, the Unication Voice Pager Console will to available list. be able to answer the emergency call. Step1.When there’s emergency call, a window will pop Step7.Click “End Operation”...
  • Page 103 Step2.The emergency call is also able to be forward to designated dispatcher while there’s no one an- swering in dispatch center. If the call forward- ing is successful, the responder’s name will be displayed in upper-left of the screen. If the call-forwarding is not successful, the voice call will be recorded in the server of the Console.

Table of Contents