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ITI Concord Express
Getting to Know Your Security System
Your security system is made up of different parts. Each plays a special role in the system's operation. The panel is at the
heart of your system. It stores the intelligence to monitor all the sensors and devices in the system. The panel is the
piece of equipment that activates sirens and initiates a call to the central station in an alarm situation. Touchpads are
used to arm, disarm, and program your system. Keychain touchpads are also wireless and are handy for simple arming
and disarming functions. Keychain touchpads can be carried off-site. Door and window sensors protect the perimeter of
your home by alerting the panel when a door or window is opened. Motion detectors in hallways or rooms detect a
person moving across the field of detection. Environmental sensors such as smoke and heat detectors remain alert for
the presence of fire or carbon monoxide 24 hours a day.

Arming and Disarming the System

Arming Your System
Since your security needs may vary throughout the day, the system was designed with three arming levels. By arming
your system to a particular level, only those sensors programmed to detect in that arming level will report alarms.
Level 1 - OFF
Use Level 1 when intrusion detection is not necessary. For example, on an active Saturday morning—kids playing inside
and out; someone working in the garage; various house projects going on. Even though Level 1 disarms the system, your
system continues to monitor for fire, smoke, carbon monoxide, and/or panic alarms if your system has these devices
installed. Here are some other situations in which you'd set the system to Level 1 - OFF:
Upon entering your armed home or business. When entering the armed premises through a designated delay
door, the entry delay time begins. Entry Delay beeps remind you to disarm the system.
Before opening a door or window while inside or outside the armed home or business. When you wake up in
the morning and want to get your newspaper, you must disarm the system before opening the door to prevent
an accidental alarm.
To stop sirens and cancel an alarm. When an alarm condition occurs, disarming the system turns off any sirens.
To disarm to Level 1—OFF using a touchpad:
1. Press [1]. Touchpads display "Enter Code."

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Summary of Contents for My ADT ITI Concord Express

  • Page 1: Arming And Disarming The System

    ITI Concord Express Getting to Know Your Security System Your security system is made up of different parts. Each plays a special role in the system’s operation. The panel is at the heart of your system. It stores the intelligence to monitor all the sensors and devices in the system. The panel is the piece of equipment that activates sirens and initiates a call to the central station in an alarm situation.
  • Page 2 2. Enter your access code. Touchpads display date and time or programmed text. 3. The system sounds one long beep. Arming Level 2 - STAY There are times when you want intrusion protection, but still want the freedom to move around within your house without setting off an alarm, for example, in the evening when your family is inside for the night.
  • Page 3 Important: If you step outside and are planning to come back in, do not close the door behind you! To use Quick Exit: 1. When the system is armed to 2 - STAY, press D at any touchpad. Opening the door without pressing D will cause an alarm.
  • Page 4: Panic Alarms

    Bypassing a Sensor Indirectly Use this method if you are arming the system and would like to bypass doors and windows already open. To bypass sensors indirectly: 1. Leave open only those doors and windows that are to remain open. Close all others. 2.
  • Page 5: Fire Alarm System

    To activate an Auxiliary panic alarm from a touchpad, press and hold the Auxiliary button(s) for 2 seconds. To send an Auxiliary panic alarm from a keychain touchpad, press and hold the Lock and Unlock buttons at the same time for 2 seconds.
  • Page 6: User Access Codes

    The following table describes the conditions under which trouble beeps occur and when they begin. Causes of Trouble Beeps Touchpad Feedback Trouble After Pressing [*] Condition The panel power transformer may be unplugged or there may be an AC power outage. If the transformer is plugged in, check the circuit breaker or fuse that controls that outlet.
  • Page 7 After arming your system, you need time to exit the building so you won’t set off an alarm. Likewise, upon returning to your home or business, you’ll need enough time to open the door and get to a touchpad to disarm the system. The Exit Delay is a period of time long enough to let you leave through a designated delay door after arming the system.
  • Page 8 The Auto STAY Arming feature helps cut down on false alarms in the event that you arm the system to 3—AWAY, but fail to leave during the exit delay time. Here’s how it works: If you arm the system to Level 3—AWAY, and do not leave the premises within the exit delay time: If feature The system can tell that no one opened and closed a delay door within the delay time.
  • Page 9: Paging Feature

    1. Enter the programming menus by pressing [9] + System Master Code. 2. Press [1][0]nn[0] where nn is user 00 through 15. 3. To turn Direct Bypassing: on, press [2] + [#]. off, press [1] + [#]. 4. [*]+[4] +[#] to exit the programming menus. To assign the System Testing to a user: 1.
  • Page 10 Pager Messages When an event is reported on a numeric pager, the following information is included: Although all three types of information can be reported on your pager, your pager service determines how the information will actually appear. Event Code in Page This part of the page lets you know what has happened: Event Codes in Pages Code...
  • Page 11: System Testing

    Latchkey Paging The Latchkey paging feature allows up to three pagerholders to be notified when the system is disarmed. Latchkey pages do not report to the central station. This feature is useful when you’re at work and would like to be notified when your daughter or son arrives home and disarms the system.
  • Page 12 AUXILIARY PANIC OK Zones nn OK Wireless Touchpads Press the Bypass key. Touchpad nn OK Touchpad Panic POLICE Press and hold the two assigned panic buttons simultaneously for 3 Touchpad Panic Keychain Touchpads seconds. AUXILIARY OK POLICE PANIC OK AUXILIARY PANIC OK Zones nn OK Panic buttons Press and hold the appropriate panic button(s) for 3 full seconds.
  • Page 13 Testing Sirens The purpose of this weekly test is to verify that the panel is activating sirens with the appropriate warning sounds. To perform an alarm siren warning sound test: 1. Contact the central monitoring station to inform them that you will be activating alarms and they should not dispatch authorities.
  • Page 14 Entry Delay beeps indicate that you’ve entered the building and the countdown to an alarm has begun. (So disarm the system as soon as you get in!) Trouble beeps tell you that there is a problem with the system or one of its components. Chime feature beeps tell you that a door was opened.
  • Page 15 If any alarm or system trouble is active, it continues to show up in every status check until the system is disarmed. Full System Status A Full Status combines the Short Status information with added details about specific system features. To get a Full System Status, press ‚...
  • Page 16 Pressing 5 before arming silences arming status beeps from touchpads and interior sirens. To use Silent Arming on demand: 1. From any touchpad, press [5]. 2. Within 4 seconds enter: [2] + Code or [3] + Code. Arming Always Silent Turning this feature on in the programming menu means that the status beeps that come from touchpads and interior speakers while arming will always be silent.

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